Creatiev has Caused problems with my removable stor

HI
I jus gt the the zen micro and had nothing but trouble with it aftyer much messing about with firmware upgrades and so on creative want the unit back for replcement as it seems frazzled. however i do remember a guy fromt e helpdesk asking me if i had any removale storage which i do connecting by usb.
ahe asked me to disconnect it whilst tryin to get the zen recognised by the pc. now however when i plug in the removable it begins the autoplay function but does so really slowy, and afterwards i cant open all the folders without the pc freezing.
any ideas? as i dont want to lose what i have on the dri've .
many thanks

matti3 wrote:
Hi, i have tried that and whilst it works for some folders it doesnt work for all, but more frustratingly than that, it has stopped reading quickly, it now takes anywhere up to 5 minutes to scan the dri've whereas before it was taking 5-0 seconds. Also everytime i exit out of one folder and then want to go back into it it again takes ages to search.. almost like it isnt storing info from the previous search anywhere... any ideas why this change will have come baout.. it cant be a coincidence.. it just never is.
thanks for replyin so quickly btw
Message Edited by matti3 on <SPAN class=date_text>02-0-2006 <SPAN class=time_text>09:25 AM
No probs. Have you tried it on other computers? If other computers work fine, then it probably spells that the player is fine, but possibly the computer is lagging due to the running of too many applications or there are viruses, adware or spyware in your computer that is slowing it down.

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    matti3 wrote:
    Hi, i have tried that and whilst it works for some folders it doesnt work for all, but more frustratingly than that, it has stopped reading quickly, it now takes anywhere up to 5 minutes to scan the dri've whereas before it was taking 5-0 seconds. Also everytime i exit out of one folder and then want to go back into it it again takes ages to search.. almost like it isnt storing info from the previous search anywhere... any ideas why this change will have come baout.. it cant be a coincidence.. it just never is.
    thanks for replyin so quickly btw
    Message Edited by matti3 on <SPAN class=date_text>02-0-2006 <SPAN class=time_text>09:25 AM
    No probs. Have you tried it on other computers? If other computers work fine, then it probably spells that the player is fine, but possibly the computer is lagging due to the running of too many applications or there are viruses, adware or spyware in your computer that is slowing it down.

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