Creating a high res pdf from a tiff.

I have a tif with following dimensions: 38.74 cm x 28.85 cm at res 300ppi.
Now this going to be printed on canvas that is 6.43meters x 5.77meters, I will adjust the dimensions with a frame so I do not need to stretch the image in any direction.
I have placed this image in indesign and illustrator and generated a high quality print (PDF) with dimensions 643 mm x 577 mm (as printing company works at 10%).
This is a close up of the image:
There is pixelation.
My questions are
Is the original tiff resolution not enough, it is quite  a high res! If this is the case what size and res image do I ask my photographer to produce.
Or do I accept the fact that there will be pixelation?
Can I do anything in photoshop, Illustrator to combat this problem?
As I will be doing more of these prints (sumner, NZ container ART project), I need to create a document with minimum specs, what do you think these specs should be.
Thanks in advance for any suggestions.
Spiralvista

1) If you plan on working in centimeters then you should work with ppc not ppi. If you are use to ppi then work in inches, it is much easier then trying to convert between the two systems.
2) (I am use to inches therefore thats what my example will be)
Your specs convert (approx. 25.32" x 22.72")
25.32 x 300ppi = 7596px
22.72 x 300ppi = 6816px
A 25.32" x 22.72" @300ppi = 7596px X 6816px 
The number is pixels is what is required in order for your image to not be pixelated. Technically you may get away with 150ppi but I usually stick with 300ppi just out of habbit.
Remember that TIFF images are raster images and therefore, you need to be aware of its pixel size when doing any printing.
When scaling up an image, the computer must make up the missing data so you can only scale just so much before seeing its defects.
This information only applies to raster images and not vector data.

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