Creating a Recovery Set Utility Hangs. Expect better from HP please!!

Hello.  I need help please in creating a recovery set for my hp envy dv7 laptop.  The issue I'm having with the software is that it doesn't seem to recognize the USB flash drive that I purchased especially for the recovery set.  It's a 32gb capacity so within the limits of the reccomendation and works fine with other programs.
If anyone can point me in the right direction I would be very grateful.  This laptop has been crashing recently and I would feel more at ease knowing I had some kind of help to fall back on.
Thanks in advance guys!!

I checked the instructions here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867124&lc=en&cc=ca&dlc=en#N1014
It warns of two things
1) Use a storage device that is larger than the size of the source files, but not larger than 32GB.  ( which the one you are using meets this)
2) Also, USB flash drives that are branded with the Windows 8 compatible logo do not work.  (maybe this is the problem?)
One could also use DVD's
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    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

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