Creating a softkey in Call Manager 3.34

We are currently using a Standard User softkey template. On the On Hook state, the last softkey on our 7960 is blank. Is there a way to reprogram a softkey to be added into a New tor copied emplate. Currently you are limited to what is on the list to be selected and transferred to each active state.
Thank you.
Al

Check out this data sheet
http://cisco.com/en/US/products/hw/phones/ps379/products_data_sheet09186a0080091984.html

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    a=rtpmap:8 PCMA/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=rtpmap:9 G722/8000
    a=rtpmap:116 iLBC/8000
    a=fmtp:116 mode=20
    a=rtpmap:124 ISAC/16000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=sendrecv
    +++++ NEXT CUCM sends a trying for the INVITE it received +++++++++++
    00869562.001 |14:58:14.065 |AppInfo  |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.50.16.1 on port 52910 index 2748
    [46243,NET]
    SIP/2.0 100 Trying
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK000015ec
    From: "Emre ESEN" <sip:[email protected]>;tag=544e42f26d0b001d00007cc9-000044a3
    To: <sip:[email protected];user=phone>
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    Call-ID: [email protected]
    CSeq: 101 INVITE
    Allow-Events: presence
    Content-Length: 0
    ++++NOW CUCM evaluates the DTMF supported by the phone to determine how to inform the phones to send the remaining dtmf digits++++
    From the INVITE cucm concludes that KPML and rtp-nte is supported
    00869566.009 |14:58:14.066 |AppInfo  |setEndpointsDtmfCaps: KPML Supported.
    00869566.010 |14:58:14.066 |AppInfo  |setEndpointsDtmfCaps: Detected inband DTMF support
    Next CUCM generates kpml event pkg which is going to be used to receive the remaining digits from the phone
    00869590.001 |14:58:14.067 |AppInfo  |SIPEventPkg::SIPEventPkg 0xe4a1d1e0 scbId[16725], event name[kpml; [email protected]; from-tag=544e42f26d0b001d00007cc9-000044a3], id[]
    +++ Next CUCM sends a SUBSCRIBE to the IP phone for kpml event +++++
    00869594.001 |14:58:14.068 |AppInfo  |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.50.16.1 on port 52910 index 2748
    [46244,NET]
    SUBSCRIBE sip:[email protected]:52910 SIP/2.0
    Via: SIP/2.0/TCP 10.28.132.111:5060;branch=z9hG4bKce719b37856
    From: <sip:[email protected]>;tag=480227084
    To: <sip:[email protected]>
    Call-ID: [email protected]
    CSeq: 101 SUBSCRIBE
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    User-Agent: Cisco-CUCM10.5
    Event: kpml; [email protected]; from-tag=544e42f26d0b001d00007cc9-000044a3
    Expires: 7200
    Contact: <sip:[email protected]:5060;transport=tcp>
    Accept: application/kpml-response+xml
    Max-Forwards: 70
    Content-Type: application/kpml-request+xml
    Content-Length: 424
    <?xml version="1.0" encoding="UTF-8" ?>
    <kpml-request xmlns="urn:ietf:params:xml:ns:kpml-request" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="urn:ietf:params:xml:ns:kpml-request kpml-request.xsd" version="1.0">
      <pattern criticaldigittimer="1000" extradigittimer="500" interdigittimer="15000" persist="persist">
        <regex tag="Backspace OK">[x#*+]|bs</regex>
      </pattern>
      </kpml-request>
     +++ Next we get a 200 OK to the SUBSCRIBE from the ip phone ++++
     00869595.002 |14:58:14.118 |AppInfo  |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.50.16.1 on port 52910 index 2748 with 459 bytes:
    [46245,NET]
    SIP/2.0 200 OK
    Via: SIP/2.0/TCP 10.28.132.111:5060;branch=z9hG4bKce719b37856
    From: <sip:[email protected]>;tag=480227084
    To: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    Call-ID: [email protected]
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    CSeq: 101 SUBSCRIBE
    Server: Cisco-SIPIPCommunicator/9.1.1
    Contact: <sip:[email protected]:52910;transport=TCP>
    Expires: 7200
    Content-Length: 0
    +++ NEXT the IP phones sends the remaining digit dialled on the phone to CUCM +++
    00869603.002 |14:58:14.183 |AppInfo  |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.50.16.1 on port 52910 index 2748 with 573 bytes:
    [46247,NET]
    NOTIFY sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK000045c8
    To: <sip:[email protected]>;tag=480227084
    From: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    Call-ID: [email protected]
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    CSeq: 1000 NOTIFY
    Event: kpml
    Subscription-State: active; expires=7200
    Max-Forwards: 70
    Contact: <sip:[email protected]:52910;transport=TCP>
    Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
    Content-Length: 0
    00869608.001 |14:58:14.183 |AppInfo  |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.50.16.1 on port 52910 index 2748
    [46248,NET]
    SIP/2.0 200 OK
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK000045c8
    From: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    To: <sip:[email protected]>;tag=480227084
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    Call-ID: [email protected]
    CSeq: 1000 NOTIFY
    Server: Cisco-CUCM10.5
    Content-Length: 0
    +++Next the IP phone sends the next digit. Here its important to note that the NOTIFY doesnt contain the next digit,
    the NOTIFY is still the same as the first digit but the next digit is carried in the xml document attached to the NOTIFY.
    At this point I will insert a paragraph from the RFC 4730 for SIP KPML
    +++++++++++++
    The event package uses SUBSCRIBE
       messages and allows for XML documents that define and describe filter
       specifications for capturing key presses (DTMF Tones) entered at a
       presentation-free User Interface SIP User Agent (UA).  The event
       package uses NOTIFY messages and allows for XML documents to report
       the captured key presses (DTMF tones), consistent with the filter
       specifications, to an Application Server +++++++++++++++++++++++++++
    00869609.002 |14:58:14.209 |AppInfo  |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.50.16.1 on port 52910 index 2748 with 877 bytes:
    [46249,NET]
    NOTIFY sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK00003c9d
    To: <sip:[email protected]>;tag=480227084
    From: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    Call-ID: [email protected]
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    CSeq: 1001 NOTIFY
    Event: kpml
    Subscription-State: active; expires=7200
    Max-Forwards: 70
    Contact: <sip:[email protected]:52910;transport=TCP>
    Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
    Content-Length: 209
    Content-Type: application/kpml-response+xml
    Content-Disposition: session;handling=required
    <?xml version="1.0" encoding="UTF-8"?>
    <kpml-response xmlns="urn:ietf:params:xml:ns:kpml-response" version="1.0" code="200" text="OK" suppressed="false" forced_flush="false" digits="0" tag="Backspace OK"/>
    00869622.001 |14:58:14.210 |AppInfo  |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.50.16.1 on port 52910 index 2748
    [46250,NET]
    SIP/2.0 200 OK
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK00003c9d
    From: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    To: <sip:[email protected]>;tag=480227084
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    Call-ID: [email protected]
    CSeq: 1001 NOTIFY
    Server: Cisco-CUCM10.5
    Content-Length: 0
    +++ Again we get the next digit ++++
    00869624.002 |14:58:14.262 |AppInfo  |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.50.16.1 on port 52910 index 2748 with 877 bytes:
    [46251,NET]
    NOTIFY sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK0000310f
    To: <sip:[email protected]>;tag=480227084
    From: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    Call-ID: [email protected]
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    CSeq: 1002 NOTIFY
    Event: kpml
    Subscription-State: active; expires=7200
    Max-Forwards: 70
    Contact: <sip:[email protected]:52910;transport=TCP>
    Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
    Content-Length: 209
    Content-Type: application/kpml-response+xml
    Content-Disposition: session;handling=required
    <?xml version="1.0" encoding="UTF-8"?>
    <kpml-response xmlns="urn:ietf:params:xml:ns:kpml-response" version="1.0" code="200" text="OK" suppressed="false" forced_flush="false" digits="8" tag="Backspace OK"/>
    00869637.001 |14:58:14.263 |AppInfo  |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.50.16.1 on port 52910 index 2748
    [46252,NET]
    SIP/2.0 200 OK
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK0000310f
    From: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    To: <sip:[email protected]>;tag=480227084
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    Call-ID: [email protected]
    CSeq: 1002 NOTIFY
    Server: Cisco-CUCM10.5
    Content-Length: 0
    +++ Finally we get the last digit ++++
    00869638.002 |14:58:14.390 |AppInfo  |SIPTcp - wait_SdlReadRsp: Incoming SIP TCP message from 10.50.16.1 on port 52910 index 2748 with 877 bytes:
    [46253,NET]
    NOTIFY sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/TCP 10.50.16.1:52910;branch=z9hG4bK00006c1c
    To: <sip:[email protected]>;tag=480227084
    From: <sip:[email protected]>;tag=544e42f26d0b001f0000092c-0000070a
    Call-ID: [email protected]
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    CSeq: 1003 NOTIFY
    Event: kpml
    Subscription-State: active; expires=7200
    Max-Forwards: 70
    Contact: <sip:[email protected]:52910;transport=TCP>
    Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
    Content-Length: 209
    Content-Type: application/kpml-response+xml
    Content-Disposition: session;handling=required
    <?xml version="1.0" encoding="UTF-8"?>
    <kpml-response xmlns="urn:ietf:params:xml:ns:kpml-response" version="1.0" code="200" text="OK" suppressed="false" forced_flush="false" digits="0" tag="Backspace OK"/>
    Once digit collection is completed CUCM proceeds to finalise its digit analysis process.
    Note that digit analysis is carried out for each digit that is recieved. I have only included the final DA here
    00869648.003 |14:58:14.391 |AppInfo  |Digit Analysis: star_DaReq: Matching SIP URL, Numeric User, user=4080
    00869648.004 |14:58:14.391 |AppInfo  |Digit Analysis: getDaRes data: daRes.ssType=[0] Intercept DAMR.sstype=[0], TPcount=[0], DAMR.NotifyCount=[0], DaRes.NotifyCount=[0]
    00869648.005 |14:58:14.391 |AppInfo  |Digit Analysis: getDaRes - Remote Destination [4080] isURI[0]
    00869648.012 |14:58:14.391 |AppInfo  |Digit analysis: match(pi="2", fqcn="9106", cn="9106",plv="5", pss="", TodFilteredPss="", dd="4080",dac="0")
    00869648.013 |14:58:14.391 |AppInfo  |Digit analysis: analysis results
    00869648.014 |14:58:14.391 |AppInfo  ||PretransformCallingPartyNumber=9106
    |CallingPartyNumber=9106
    |DialingPartition=
    |DialingPattern=4XXX
    |FullyQualifiedCalledPartyNumber=4080
    |DialingPatternRegularExpression=(4[0-9][0-9][0-9])
    |DialingWhere=
    +++++Once this is done CUCM then proceeds to send the call out to to the intended destination as configured in the RL ++++
    00869701.001 |14:58:14.435 |AppInfo  |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 10.250.0.13 on port 5060 index 2754
    [46256,NET]
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/TCP 10.28.132.111:5060;branch=z9hG4bKce931ee3d74
    From: "Emre ESEN" <sip:[email protected]>;tag=16726~813ee89e-33db-4d58-9f6a-61542cc840ee-24419585
    To: <sip:[email protected]>
    Date: Mon, 16 Feb 2015 12:58:14 GMT
    Call-ID: [email protected]
    Supported: timer,resource-priority,replaces

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