Creating Account with Eprincenter

Hello,
I just purchased a LaserJet Pro M1217nfw. I updated the software and firmware. Printed out the Web Services Page with my printer code. Next,I tried enrolling on the eprintcenter page but failed. Not sure what to put under screen name, email address, or password. Can I use my HP Passport account to log in? I put My first name, last name, made up a screen name, entered the email address, and password. I tried about 5 different combinations and it just comes up with an error message: Ajax submit failed = 403, Forbidden. Can you please help me? What should I do from here?
Thanks,
-Pete

The HP passport account is separate from EPC, so that will not allow you to log in.
The 403 error is usually fixed by restarting your computer, or by using a different web browser like firefox, or chrome.
Jon-W
I work on behalf of HP
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