Creating Alerts on adding sales quotation?

Question

Hi All,
we want to create an alert when adding a sales quotation.
Overview:
Someone in a company adds an sales quotation. We have to send automatically an alert to the sales employee in the document.
We worked on the transaction notification. Now it adds data into OALR and OAIB Tables, but there is no alert sent.
Do you know a possibility to automatically send alerts when adding documents?
Or which steps business one makes when sending an alert?
Best Regards
Michael

Answer 1

Hi,
I am afraid that it will not work if you did not create the sales employee as user. The alert management is a feature to activate the alert that sent to user but not sales employee. So, I suggest to create user code for the sales employee and then under module administration -->  alert management --> press Ctrl+A --> create the alert name --> click open save query button to display query manager --> select and click the query --> select the user code in the To column where the user code is the sales employee by tick the tick box column  --> click add button if finish. You could define the frequency of the alert and save history tick box checked or not checked.
Rgds,