Creating an online booking system

What started off as a simple website for a coffee shop has turned into a web design project to rival Holiday Inn's Room Booking system.
First off, I am a complete newbie, the website for the coffee shop is being built using Muse, and my clients are happy to host with Business Catalyst. Last week they spring on me that they are also offering alaternative therapies with two treaments rooms on site. They now require a booking system for 6+ different therapists using 2 therapy rooms.
The client needs an online diary, which all the therapists can remotely view (from their homes or other treatment sites) so they can check availability of the rooms at the coffee shop and book where appropriate. None of the therapists are on site all the time, they will only be on the premises when they have a booking.
The simplest system I can envisage is customers email the therapists requesting a call back through the website, then the therapists go to the online calendar and book liasing with the customer themselves.
The client is currently using Google Docs, it is unclear what is actually wrong with this system? they say it's because people are using different devices!!! I need to clarify this.
Thrid party appointment booking software is expensive, a cheaper option would be to use BC and use the WebCommerce package, BUT depsite me trial testing it, I still cant see how it works. I need a simple interface, literally a VISUAL online slot booking system where the therapist can see a block on the calendar filled in. (I cannot be sure how IT savvy these therapists are!) it needs to be simple. Can this feature be created using BC? If so how?
Perosnally I don't see what is wrong with a book, pencil and telephone.

Hi Penny,
Did you figure out a way to do this booking system? I am currently looking to produce something similar?
Many Thanks.

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    http://help.sap.com/saphelp_46c/helpdata/en/9b/417f07ee2211d1ad14080009b0fb56/frameset.htm
    http://searchsap.techtarget.com/originalContent/0,289142,sid21_gci948835,00.html
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    http://www.sappoint.com/abap/bapiintro.pdf
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    http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCMIDAPII/CABFAAPIINTRO.pdf
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    http://www.geocities.com/mpioud/Abap_programs.html
    http://www.sapdevelopment.co.uk/reporting/reportinghome.htm
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    http://wiki.ittoolbox.com/index.php/Code:Ultimate_ALV_table_toolbox
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    http://www.sapfans.com/forums/viewtopic.php?t=58286
    http://www.sapfans.com/forums/viewtopic.php?t=76490
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    http://www.sapfans.com/forums/viewtopic.php?t=85191
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    http://www.sapfans.com/forums/viewtopic.php?t=69878
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    http://www.sapfans.com/forums/viewtopic.php?t=83243
    http://www.sapfans.com/forums/viewtopic.php?t=19224
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    http://www.sapfans.com/forums/viewtopic.php?t=79424
    http://www.sapfans.com/forums/viewtopic.php?t=24512
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    http://www.sapfans.com/forums/viewtopic.php?t=88376
    http://www.sapfans.com/forums/viewtopic.php?t=40968
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    Go thru these programs they may help u to try on some hands on
    ALV Demo program
    BCALV_DEMO_HTML
    BCALV_FULLSCREEN_DEMO ALV Demo: Fullscreen Mode
    BCALV_FULLSCREEN_DEMO_CLASSIC ALV demo: Fullscreen mode
    BCALV_GRID_DEMO Simple ALV Control Call Demo Program
    BCALV_TREE_DEMO Demo for ALV tree control
    BCALV_TREE_SIMPLE_DEMO
    BC_ALV_DEMO_HTML_D0100
    Remote Function Call:
    RFC is an SAP interface protocol. Based on CPI-C, it considerably simplifies the programming of communication processes between systems.
    RFCs enable you to call and execute predefined functions in a remote system - or even in the same system.
    RFCs manage the communication process, parameter transfer and error handling.
    http://help.sap.com/saphelp_47x200/helpdata/en/22/042860488911d189490000e829fbbd/frameset.htm.
    ALE/ IDOC
    http://help.sap.com/saphelp_erp2004/helpdata/en/dc/6b835943d711d1893e0000e8323c4f/content.htm
    http://www.sapgenie.com/sapgenie/docs/ale_scenario_development_procedure.doc
    http://edocs.bea.com/elink/adapter/r3/userhtm/ale.htm#1008419
    http://www.netweaverguru.com/EDI/HTML/IDocBook.htm
    http://www.sapgenie.com/sapedi/index.htm
    http://www.sappoint.com/abap/ale.pdf
    http://www.sappoint.com/abap/ale2.pdf
    http://www.sapgenie.com/sapedi/idoc_abap.htm
    http://help.sap.com/saphelp_erp2005/helpdata/en/0b/2a60bb507d11d18ee90000e8366fc2/frameset.htm
    http://help.sap.com/saphelp_erp2005/helpdata/en/78/217da751ce11d189570000e829fbbd/frameset.htm
    http://www.allsaplinks.com/idoc_sample.html
    http://www.sappoint.com/abap.html
    http://help.sap.com/saphelp_erp2004/helpdata/en/dc/6b835943d711d1893e0000e8323c4f/content.htm
    http://www.sapgenie.com/sapgenie/docs/ale_scenario_development_procedure.doc
    http://edocs.bea.com/elink/adapter/r3/userhtm/ale.htm#1008419
    http://www.netweaverguru.com/EDI/HTML/IDocBook.htm
    http://www.sapgenie.com/sapedi/index.htm
    http://www.allsaplinks.com/idoc_sample.html
    Refer this
    http://www.sapbrain.com/FAQs/TECHNICAL/SAP_ABAP_DATADICTIONARY_FAQ.html
    http://www.****************/InterviewQ/interviewQ.htm
    http://help.sap.com/saphelp_46c/helpdata/en/35/2cd77bd7705394e10000009b387c12/frameset.htm
    http://www.techinterviews.com/?p=198
    http://www.techinterviews.com/?p=326
    http://www.sap-img.com/abap/answers-to-some-abap-interview-questions.htm
    http://www.sap-img.com/abap/more-than-100-abap-interview-faqs.htm
    http://www.geekinterview.com/Interview-Questions/SAP-R-3/ABAP
    http://sap.ittoolbox.com/documents/popular-q-and-a/abap-sample-interview-questions-3240
    http://www.sap-img.com/abap/abap-interview-question.htm
    http://www.allinterview.com/Interview-Questions/ABAP.html
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