Creating Change request from an Issue
Hi, all.
We have created new transaction type for change request (SDCR at default) and have specified it for usage in parametre CHANGE_REQUEST in DNO_CUST04.
However, creation of a change request from a issue (problem) ignores this customisation. As has shown code research - the constant there is used.
Whether there are to it reasons or notices in the documentation?
Whether there was for you such problem and how you solved it?
Regards,
Konstantin
You need to maintain Transaction Types Mapping. Map your target procedure type (ZDCR) to your source procedure type (e.g. SLFN or ZLFN).
Do this in IMG task "Define Mapping Rules for Copy Control"
Similar Messages
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Creating Change Request from project structure
Hello.
Have somebody maked somthink like creating Change Request from Implementation project configuration structure? I want to initiate new change request directly from busines process step in transaction SOLAR02 for example.Hi
Change request is created via action Create change document from support desk message
so in solar02 tcode...goto issues/messages tab and create a message then
crm_dno_monitor you can create a change request as i said and all the necessary data like ..system data,ibase etc is copied to ur change req from support message .
Regards
Prakhar -
T_code to create Change request
Good Day;
This might sound like a very dumb question, but, would someone know the t_code to create a Change Request.
Currently we are creating a Change Request from an Issue and we do not have Work Center configured as of yet.
Regards
Don Newtonhi,
try CHARM_CREATE.
kind regards
dirk -
Change Request Management--Create Transport Request from Service Desk
Hi Experts,
What are the right steps to create a change request via service desk message and keep following the process until import to PRD.
Regards.Hello Jorge,
You can create Change Request using two ways.
You can create a Change Request from a Service Desk Message using the action "Create Change Request" or you can create a Change Request directly in transaction CRMD_ORDER.
Please, check the links below where you can find more information about Charm.
/people/dolores.correa/blog/2009/07/23/change-request-management-scenario-working-examples
/people/dolores.correa/blog/2008/07/26/first-steps-to-work-with-change-request-management-scenario
Best Regards,
Diego Fischer, -
How to import a Change request from One application to another application.
Hi,
In SRM Dev system I have created a Change request (Transport Request) and released to the QA system.The Change request has imported successfully to the SRM QA system.
Now the Case is:
The Released Request in the SRM Dev system has to be Export to the CRM Dev system.
Is it possible to Export the Released Change Request from SRM system to CRM system?
If possible then can you provide me with the solution.
Thanks in Advance
DharmaHi,
Your system admin knows how to do it. System admin should define transport route. Please check it in transaction STMS.
Regards,
Masa -
Move change request from a maintenance project to another project
Hello all,
we want to close a maintenance project A and create a new maintenance project B. We have a lot of change request they aren`t finish, so we want to move them to the new maintenance project.
The following steps we have done:
1. Doing all phases of the maintenance cycle of project A.
2. Close maintenance cycle project A.
3. Create a new project B.
4. create a new maintenance cycle for project B.
Now, we have the problem, that all change request from project A and maintenance cycle A didn't move to the new project B and cycle B.
If you create a new maintenance cycle in project A, all open change requests move to the new cycle. But we want to move them to a new project and a new cycle.
Have anybody a suggestion how to do this?
Kind Regards
MarcHello Marc,
there are a couple of methods in a class that might help you if you DO have to do it... but SAP will not support you in case you have any problem.
you can take a look to methods of class CL_HF_HELPER.
Methods :
SET_BO_LINK_TO_CHNG_DOC is used to set link between SDMJ and SDMN
SET_BO_TASKLIST_OF_CHNG_DOC is used to set link between SDMJ and tasklist
as there are those methods, to create links SAP, provides some others that are supposed to break them (If i remember well they are not activated or finished but you can still have a look !!)
Those methods are
DELETE_BO_LINK_OF_CHNG_DOC
DELETE_BO_TASKLIST_OF_CHNG_DOC
RECREATE_BO_LINK_OF_CHNG_DOC
RECREATE_BO_TLIST_OF_CHNG_DOC
Hope this helps
One more time... be carefull with those methids... I think it s quite dangerous to handle those kind of things without SAP's support.
Also, one mote thing... since many many customers have asked for this functionality; SAP is trying to develop the whole thing (with adjustments of Checks functionalites of ChaRM) for the next releases. Maybe that will be part of the next release
Regards
Khalil -
HI,
how to create change request for a program and how to compare versions ? how to release the task ? where we create change request ? how to transport it ? who will transport ?
In real time who creates change request ? developer or Team leader or Basis mainly in supporting project ?The Change Request is that request when you do changes or create a program or configuration in the system. The system will automatically popu with the change request pop box , when you can give request name as defined by the system or can give your own request name with heading of what changes you have made while customization. The system will generate a request number and you save it. (e.g.:- SEDE-2785467) SEDE- means the Clients System name then followed by the system generated request number.
Now when you want to release the request you have to use the <b>T-code SE10</b> where you can see the requests under the heading modifiable or released. Go to the modifiable option. Each request will have again an internal request number. First you have to release the internal request and then release the external request number. This will in turn released by the basis guys thru the <b>T-code SM64</b> in a group when all the requests are pooled from different users.
The task is nothing but the what task you have performed while customizing the client system and the heading name which have given it for that task and generated a request for that task.
regarding your last question, change request is usually created by the developers or team leader. But the transporting is mostly done by basis.
regards
vivek
<b>please reward points if this helps</b> -
Hi,
I have program which change data in tables by the user .
when the user save his change i want a popup like in sm30 that will ask him to create change request.
his there any fm that will do this or something else??
Thanks.If an Object needs to be transported from one server to the other then we need a Workbench Request/Customising requests depending on the requirement ie configuration or ABAP related developments.
If I am not wrong you intend to generate a number so that you can keep track of changes that were done and not to move from one server to another server.
In such a case just explore if you can generate an external number range and generate one NUMBER each for every change in the table using some wraper program and storing it in a table.
For generating a number you can use
CALL FUNCTION 'NUMBER_GET_NEXT.
Just an idea,not sure how far it is feasible
K.Kiran. -
Create Change Request (SDCR) with BSP?
Dear Developers,
actually I'm searching for a BSP-application to create a change request (SDCR) from the SAP Enterprise Portal for Non-SAPGui-Users. Is there something from SAP that could be used in this case?
When not, which function modules are used to create a change request in the transaction CRMD_ORDER?
Thanks in advance,
Jens SperkHello Udo,
today i tried this function module out and as i feared.. it doesn't work
Can you give me some more tips or a contact to a solution manager developer who can give me some more instructions about tables und function modules that are neccessary for creating a change request from web (enterprise portal). It's very difficult to debug this terrible source code
I think that soon there will be a huge demand for web based change management. This should be part of a next patch (I hope so). It's very hard to convince a non-SAP Gui-User from this practice to handel change requests.
Best regards,
Jens -
Unable to release the change request from se01
HI All,
Recently i had applied Rsecnotes as per sap recommendation in EWA Report and I implemented successfully in DEV System. But, When i try to release the change requests from SE01 in (DEV System)
it is giving the error message "Object Func<objectname> is inactive". I have unlocked all the request and checked but still problem exsist.
Please help me to release the request and implement in the landscape.
Thanks,
Rajesh NHi,
Activate the object using se03 and then relaese the request
thanks -
Create Change request in background ChaRM
Hi All,
My requirement is to create Change request in mass in background. Is there any function module or BAPI which can be used for this purpose. I am looking to create Ur*ent correction, Normal_correction as well as administration changes with this method.
Regards,
SmitaI could able to create a CR and do my POC with the help of below function module.
SOCM_CHANGE_REQUEST_CREATE_RFC
Now I can built program to make CR of different type on top of it.
Thanks
Smita -
CHARM - Ibase while creating change request document
Dear All,
When we open the transaction, crmd_order to create change request, the ibase / component came by default as 0 / 0. I want that field to be blank, so that we can make that as mandatory field.
regds,
CBHi Yunus,
Your probably have changed the transaction type SLFN to a the customer namespace Z or Y. If this is the case you MUST also "Define Mapping Rules for Copy Control".
Goto SPRO -> SAP Solution Manager -> Scenario-Specific Settings -> Change Management -> Change Request Management -> Extended Configuration -> Change Transaction -> Change Transaction Types -> Copy Control for Change Request Management -> Define Mapping Rules for Copy Control.
Once at this point in the IMG make a copy of SLFN -> ZLFN. This will resolve your problem.
Kind regards,
Latief -
No popup to select active implementation cycle, while creating change Request
Hi,
I have two active Implementation projects.
While creating change requests, it is not giving any popup to select the specific cycle.
It automatically assigns to newly activated Cycle.
Please advise.
Thanks & Best Regards,
Kiran SathyanHi,
if you would mention about sap solution manager version, this critical landscape transport and design before you state the problem, this would saved much time.
Now I dont think so Popup functions applicable for implentation cycles.
check out http://help.sap.com/saphelp_sm40/helpdata/en/1a/c39742042fc86ae10000000a155106/frameset.htm
and regarding closing the project cycle check this out below informations,
933705 - Closing inconsistent project cycles
Change Request Management scenario: Usual questions and known errors
question 10.
Make sure you closed open tasks, chk in tcode scma
Thanks
Jansi -
My users are currently creating a lot of Change Requests, and we have templates. What they want to do is to pull in the relevant information from the Incident like title, description, attachments, affected user, etc. I have seen similar things where people
are changing an incident to a service request, and wondered if it were possible to do it from Incident to Change...
http://gallery.technet.microsoft.com/Create-Incident-from-f19aaea0/view/DiscussionsiPhoto puts them in the book in chronological order. So to get your photos from an album into an iPhoto book in the same order you will need to use the Photos ➙ Batch Change ➙ Date menu option and set them all to the same date with a 1 minute time difference between each.
OT -
How to trigger Solution Manager Change request from an external system
Hello All,
I have a scenario where in I would like to create and trigger a Change Request in Solution Manager from an external system, for instance, a custom web application. How could this be done? Are there standard interfaces (BAPIs) available in Solution Manager for doing this? If yes, then what are the BAPIs? Or Can a custom RFC be developed to achieve this..? If yes, then what are the underlying / base BAPIs that could be wrapped?
Any pointers will be highly appreciated. Sorry if the question is naive. I'm a novice to the Solution Manager topic.
BalaHi Bala,
I am facing the same issue. I want to create a change request in background from an external application, like an adobe form for instance. Would you be so kind to tell me, which BAPI you used in your solution?
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