Creating Change request from an Issue

Hi, all.
We have created new transaction type for change request (SDCR  at default) and have specified it for usage in parametre CHANGE_REQUEST in DNO_CUST04.
However, creation of a change request from a issue (problem) ignores this customisation. As has shown code research - the constant there is used.
Whether there are to it reasons or notices in the documentation?
Whether there was for you such problem and how you solved it?
Regards,
Konstantin

You need to maintain Transaction Types Mapping. Map your target procedure type (ZDCR) to your source procedure type (e.g. SLFN or ZLFN).
Do this in IMG task "Define Mapping Rules for Copy Control"

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