Creating Lists and Other Formatting Issues

I'm trying to convert from Entourage right now as I prefer the the Mac address book and calendar to those of MS however, I'm finding that the one application that seems to be lacking is Mail.
Does anyone have any suggestions as to how I can: create lists, set mail priority, permanently adjust formatting (for composing emails), etc?
So far, I'm pretty much at a loss; thanks.

Cran,
Mail is somewhat limited in that respect. The only options you have for default format are what you can set in Preferences / Fonts&Colors.
Bullets and numbers as a style setting are not possible. When you receive a bulleted mail and try to respond to that with the original mail now as template text, you will find Mail behaving very strangely indeed.
as for the priority setting, when you make a new mail, you will find a small boxed icon in front of the account settings, click on that, select customize and you can choose priority, Bcc, etc (not that there is much etc.)

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