Creating new categories in bugseye

Hi!
I've got a problem uploading new products to my catalog. It works find when I upload products to existing categories, but when I try to upload products to new categories it fails. I have tried to create the new category before I upload, but it throws the same error. I have even tried to add a new product to the new category manually, but it still creates the same error message.
This is the error message:
Failed to insert item for category: 100465(key=null, name=Frank)
Error: java.sql.SQLException: Item outside users view
Can you help me?
Regards, Anders

Hi
Which SRM and CCM (BugsEye) versions are you using ?
<b>Please go through the following SAP OSS Notes -></b>
Note 485884 - Information : Requisite eMerge and BugsEye delivery
Note 1043932 - Catalog Component Definitions
Hope this will help.
Regards
- Atul

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