Creating pdf/a1b from pdf problem

I've read a lot about how to do create a pdf/a1b from a pdf.  In Acrobat XI, I've created an Action in the Action Wizard to use Preflight to do this.  I even tried Save As... as a pdf/a1b.  Every time Acrobat gets to "Applying fixups" it freezes and Acrobats says "Not Responding."  Can someone please help with this?
Thanks

Is your Excel file on a location outside your machine's disk? If so, try copying to local disk.
Does the Excel file have any protection applied to it? If so, try removing the protection
If these don't work, can you post a sample file that demonstrates the problem.

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    Also can anyone tell me how to set the feature that saves web pages with the headers and footers showing date, time, URL, page title, etc. I often use the print feature (save to PDF) and up until a day or so ago it always saved with those headers and footers. Now they're missing, which is what prompted me to try saving entire sites, above. I remember setting these a long time ago and being able to choose what went on the left, right,header and footer, but I cannot find those settings now.
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    Michele

    Well, after downloading Applejack, I am completely confused. I'm not sure I understand what will happen if I do any of these steps: see 3a.. "clean out all cache files including the Launch Services database and any cached User Pictures". What kinds of things will I lose? Can I choose only the Acrobat cache files?  I don't want to have to spend hours or days resetting things as I'm in the middle of a project with a close deadline. I also don't really understand fully what will happen with all the other things they discuss.  The instructions say (I just copied and pasted these):
    3.  Auto mode: You can let the script run through its tasks automatically by typing 'applejack auto'. If you want the machine to automatically restart at the end of its tasks, use 'applejack auto restart'. You can also tell the computer to shut down automatically at the end by using the command line 'applejack auto shutdown'.
    3a. Deep Auto mode: If you want to let AppleJack clean out all cache files, including the Launch Services database and any cached User Pictures, use 'applejack AUTO' instead. Use this if you still have problems booting after running AppleJack already.
    4.  Interactive mode: To run through just one task, or to run the script manually, type 'applejack' and then choose tasks from the menu. Running the script in interactive mode has the benefit of giving you options for working with user level cache and preference files, not just the default system level caches and preferences. To select an option, type the highlighted number or letter associated with the action, and then hit return. Whenever you enter a choice in AppleJack, you will need to hit return for that choice to take effect.
    4.  Corrupted preference files are moved into a directory that will mirror the original preference directory, with (Corrupt) added to the directory name. For example, corrupt preferences files found in ~/Library/Preferences will be moved to ~/Library/Preferences (Corrupt). After running AppleJack, you'll probably want to take a look at them (and most likely throw out those folders). As of version 1.4.2, AppleJack now creates a copy of the directory tree inside the (Corrupt) folder so that if any files were deeply nested inside the original preference folder, they will be placed in an identical directory hierarchy in the new (Corrupt) folder. This way, if for any reason you would want to move a preference file back, you know where it should go.
    6.  AppleJack has a primitive logging mechanism. It writes a journal of most of its activity to /var/log/AppleJack.log. AppleJack will automatically reset the log the next time you run it, if the file should ever reach a size somewhat over 500k.

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