Creating pdf from clipboard does not import images or formatting

Creating PDF from clipboard works perfect in acrobat X however in acrobat XI no images are imported and the text just defaults to times roman font. My wife uses acrobat for her craft patterns and copies from the web all the time with no issues in Acrobat X. She tried it on Acrobat XI and it just looks like garbage. The text is there but the images that were copied along with the text are not. I have examples that she did using the exact same clipboard in both X and XI.

Bill@VT wrote:
I guess I must not understand how you are transferring the items to the clipboard. Is the browser the same one you used with AA X?
Yes, I used the same browser (Chrome) with AA X and AA XI.
Bill@VT wrote:
When I did it with AA XI, I used the mouse (on a PC) to select the text and figures in my browser and copied that info to the clipboard (ctrl-C on the PC and I assume similar on the MAC).
Yes, the procedure for copying info to the clipboard is similar for a Mac and a PC. I select the info (in this case, text and graphics) with the mouse, and can copy it to the clipboard with either Command-C (Mac equivalent of ctrl-C), or by right-clicking on the highlighted info and choosing "copy" from the pop-up window.  I do not have to use Print Screen in conjunction with this procedure. If I use Print Screen, it copies everything that my monitor displays and the results of a paste are an image.
Is there something I am missing about getting the web page parts wanted to the clipboard? If you clip the items into a graphics packages, does the graphics show up as desired?
No, you are not missing anything. All of the web page parts are in the clipboard. The problem is that only the text is showing up when I use the create PDF from clipboard option in AA XI. I do not have a graphics package installed; however, if I paste the clipboard contents into Word, both the text and graphics show up.
I checked the PDF created with my AA XI and found the text as text and the the graphic as graphic, not simply a graphic as you suggested. Is it possible the graphic is shown with a place holder or just space for the graphic. If that is the case, check the preferences that you have "view large images" turned on.
As I explained ad nauseum, the PDF I try to create with AA XI using create PDF from clipboard does not include the graphics; it only has the text. I just checked the preferences and "view large images" is turned on. I could not find any other preference settings that would seem to help with the problem I am having.
I can paste the clipboard contents directly into Word and print the document to a PDF. When I do that, though, I usually have to spend a lot of time editing the Word document, because the contents are not in the same format. The paragraphs are usually squashed together, or the photos are too large and I have to change the size. This just takes up more time than I have to spend.
The bottom line is that it seems to me Adobe must have changed something in the Mac version of AA XI that causes it to not work the same way it does in AA X. The PC version is obviously okay, because you are able to get the feature to work.
I guess I am going to have to give up on this problem and stick with using AA X.
Thanks again for all your help.

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