Creating PDF in Outlook 2010 w/ JPG attachment - jpg does not attach

Question

Using Acrobat X Std. w/ Office 2010 standard.  Have an email message with a jpg file attachment, using the "convert to PDF" add-in, PDF gets created but there is no attachments.  This works will .doc, .xls, .pdf attachments but we are having no luck with .jpg file attachments.  Interestingly, i've had jpg files attach but it seems to be hit and miss.  Most jpg's will not attach.  I've got Acrobat Convert to PDF set to allow all attachments but still cannot get most jpg's to attach.  Anyone have any ideas?

Answer 1

I found this exact same issue with Acrobat 9 & X and Outlook 2007 & 2010. 
The Workaround:  Drag/Save the message to your desktop and open it there.  Then perform the conversion.
What I've Noticed:
It only seems to occur with JPEG.
It doesn't fail everytime, but if a particular message does fail the only way that has worked is the above workaround.
Outlook: Changing message download options has no affect.
Outlook: Changing mailbox caching has no affect.
Acrobat & Outlook: Full repairs or clean installs don't help.
Now the most odd piece to the puzzle... this only began AFTER we transitioned from in house Exchange to Microsoft BPOS.