Creating PDF in Word 2007 creates horizontal line

Hello,
This is my first post in this forum. In general, I have not had problems creating PDFs from Word 2003, or from Word 2007 - from either .doc or .docx documents.
Yesterday, with one document, when I created a PDF, a centered horizontal line kept appearing near the top of the first 2 pages. These 2 pages
have no header content. This line is NOT in the Word document. The rest of the PDF appears normal - with its normal header content.
I think the problem is within Word 2007 (what a surprise!) because I can eliminate the problem by printing a .ps file of the Word doc and then
distilling it. The only problems with that method are that (1) It's more time-consuming, and - more important - (2) the bookmarks are not
automatically created. So, to create bookmarks manually takes even more time, and I don't know how to create the hyperlinks from the TOC
(or even if that's possible).
Any idea what's going on? I tried making PDFs of some other user
guides (same doc template), and they are fine.
Many thanks!

Hi again Raechel,
It's such fun dealing with Word and "Microsloth", isn't it?! IMHO, they
should have left Office alone at the 2003 (or 2002?) versions.... Even at
2000, styles were easier to deal with!
Especially after using Madcap Flare for a few years, going back to Word is
especially torturous. I go back and forth from one to the other,
depending on what I'm working on - product-wise or document-wise.
Your Word certainly may have gotten corrupted, but even if that's not the
case -- Word is still buggy as hell (forgive the minor expletive)!!
Glad you made your printing deadline!!
Regards,
Melanie
Melanie Blank
Product Documentation Specialist
Rochester Software Associates (RSA)
(585) 987-6972
[email protected]
From:
Raechel02 <[email protected]>
To:
Melanie Blank <[email protected]>
Date:
06/15/2011 09:34 AM
Subject:
Creating PDF in Word 2007 creates horizontal line
Melanie,
I read your post, and decided to spend my evening figuring out what was
going on. You are right about it being related to the lines in the header
and footers, but as my document had no headers and footers, I found that
odd. I tried to edit the styles without success. Now isn't that odd,
too?
I had to delete the header and footer styles from my document in order
to
get rid of the lines. I suspect my copy of Word became corrupted as I
madly
edited several documents, all with photos. As my adult son pointed out,
"well, they don't put their top programmers on Word, after all." I
checked
my memory utilization, and it appears that Word isn't cleaning up after
itself very well, so it loses track of some of its objects, and things get
out of synch.
Well, in the end I managed to re-produce my document, which is good,
because
it had to go to the printer last night before midnight, and it got there
at
11:40.
Thanks for your help,
Raechel

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All the companies offered both a House and Land and Turn Key product strategy except for xxxxx who did not do Turn Key homes. xxxxx homes were also generally more expensive than the other companies. For these reasons it was proposed to omit xxxxx from the Stages 1 and 2 house builder partnering strategy, and use alternate suppliers. All this text at the top of the second page (which continues on from a bullet point on the first page) does not get captured into the PDF when using the Convert to Adobe PDF icon in Microsoft Word 2003. This text will be captured however if you change background colour (fill).
x

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