Creating PDF through Adobe PDF print - Cannot open this file?

Hello!
I have a user who I recently installed Acrobat X on their machine.  They are in a program called DSS and he when he goes to file --> Print and then selects Adobe PDF he gets errors when converting a map into a pdf.  It shows the Creating Adobe PDF box and has a progress bar.  Then an error box says Acrobat Distiller:
C:\Program Files\Adobe\Acrobat 10\Acrobat\.......
Cannot open this file.
Please check that the correct path and filename are given.
Magically it converts but the problem is with the errors and sometimes the conversion isnt accurate. What port does this need to be on becuae I notices it defaults to COM1???
Thanks, any help would be much appreciated.

Please have the user post, we need much more information. Operating System, Service Package, 32-bit/64-bit. If 64-bit is the program 32-bit or 64-bit native? Version of the program DSS.  What kind of program is DSS and who makes it? Googling DSS doesn't help much since there are several choices.

Similar Messages

  • HT2731 When I try to open Itunes, I get message cannot open this file because it was created by a newer version

    When I try to open itunes, I get message cannot open this file because it was created by a newer version
    CAn anyone help?

    Which system are you running (is this information correct in your profile)?
    Are there complicating issues to this question such as you transferring libraries between computers?
    Have you upgraded iTunes recently?
    Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311  - read section on Opening iTunes for information about running multiple copies of iTunes.

  • Error Message: There was an error opening this document. Acrobat cannot open this file because a task is still active in Acrobat.

    I've tried Command Q to close;  Tried Adobe Reader Tool Bar but closing is grayed out;  I'ved held the power button for hard close, but everytime I try to open a .pdf I get this message: 
    There was an error opening this document. Acrobat cannot open this file because a task is still active in Acrobat.
    I'm not extremely technical, but I can follow directions if someone can help!
    Thanks

    Looks like it got stuck.
    You can switch to another program or the Finder (click on desktop) and Apple menu > Force Quit > Adobe
    You can press and hold the power button, it's a emergency force shutdown which you can boot normally and it should be fine.

  • Acrobat cannot open this file

    Hi-
    While trying to generate or open pdf files in the last 24 hours, I've received this message:
    "Acrobat cannot open this file while printing another document."  Then it lists the name of the pdf file I'm trying to open.
    Any suggestions?
    Thanks!

    Looks like this was linked to the way we were streaming PDF to the browser.  Not sure what was fixed by the developer on that sequence, but it is working fine now.

  • Cannot Open this file:  Z1SQLiteFillRow failed

    I'm trying to sync Outlook 2007 Calendar with Ipad and my Samsung S3 Cell.  I've downloaded and activated ICloud on all devices and PC.  My Calendar Items are disappearing in my main Calendar Folder in Outlook after a short time unless my ICloud and or my ICloud Local Calendars are checked in the Navigation Box.   I try to open the Calendar Item in my original Calendar in Outlook to edit or see the event.  After double clicking to open the event, I get the following message:
         Cannot Open this file:   Z1SQLiteFillRow failed     Also, sometimes in one of the calendars, when I want to open a new event in the Calendar it won't let me open a new event, says I don't have permission, see your administrator.  Lastly, when I go to Organize in Outlook, it's not opening events that I want sorted etc.  Can anyone give me any thoughts on these issues.  I'm about ready to disconnect ICloud completely but I'm afraid I'm going to loose several months worth of Calendar Events.
    Thanks,
    grthompson2

    Thanks Bob, but sorry i might not explain myself very well. The original file is CS4 and indeed it did open just fine in CS5 until yesterday. Today, all of the sudden i got this message. I am not trying to open a CS5 into CS4...is the other way around and it worked before.

  • Installing CS5.5, got an error window that says "windows cannot open this file"

    I download the CS5.5 files.  Clicked on the larger file to open it and received an error window stating that "windows cannot open this file".  Any suggestions?

    @caroline,
    are both files in the same directory?
    are you clicking the exe, not the 7z?
    if yes to both, right click the exe and click 'run as administrator'.
    if that fails, run the cleaner (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then click the exe.

  • Cannot open this file is not movie file

    Having a problem opening files in e mails. Get a response that says this movie cannot be opened this file is not a movie file they are whv files that i am having problems with don't know what a whv file is.
    THANKS FOR THE HELP
    <Post Relocated by Host>

    The header statement for this forum states that this forum is for feedback about Apple Discussions only. You should repost your question in the forum corresponding to the OS that you are using. To select the proper forum, go to http://discussions.apple.com/index.jspa?categoryID=1
    Are you sure the file is "whv" and not "wmv"? "whv" is a file extension associated with VS Ver 1.0 Session Data, a Windows application.
     Cheers, Tom
    P.S. Add your OS to you discussion profile.

  • I am new at this.  Cannot send out pdf's from my computer. They receive message that says "cannot open this file" or corrupted file.  I can receive just fine.  Any suggestions?

    Everytime I try to send out a pdf file, on the receiving end it shows they cannot open it or it shows corrupted.  I send to large companies so I know it is not on their end. I can receive them fine.  Don't know if this could be an adobe issue or a Norton's issue.  Any ideas I can check out? 

    lrfrustrated wrote:
    I just downloaded Adobe XI onto my macbook air and now I cannot save or print any PDF files. Will not let me do Print-Save as PDF, and if i do Save as i get a message saying that the file is corrupted. I had NO PROBLEMS at all doing this many times until i downloaded the new version. I have uninstalled and reinstalled, to no avail. I am super frustrated.
    Print>Save as PDF - uses Preview (part of OS X), so Adobe Reader should have no effect on that at all.
    As to the "damaged file" error, simply uninstalling the Reader app won't affect it. Do the following:
    Mac HD/Library/Internet Plug-ins
    Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files
    Mac HD/Applications
    Trash the Adobe Reader app
    [user]/Library/Preferences
    Trash the com.adobe.Reader.plist file
    To access the [user]/Library, hold the "Option" key and click "Go" from the FInder menu.
    Mac HD/Library/Application Support/Adobe
    Trash the Reader folder (the whole folder)
    Empty the Trash.
    Download the FULL installer here: http://get.adobe.com/reader/enterprise/
    Quit your browser and reinstall Reader.
    Launch it from the Applications folder and accept the license agreement.
    You should have no problems downloading PDFs with Safari.
    Unfortunately, ANY PDF that says it's damaged.... is. You'll have to trash them.

  • I have downloaded adobe elements 12 cannot open 7Z files

    I have downloaded adpbe photoshop elements 12 cannot open 7z files

    Welcome to the forum.
    Unfortunately, as has been stated, this is the Photoshop>General Discussions Forum, Photoshop Elements "big-brother."
    I will move your post to the Photoshop Elements Forum, where your link, and any e-mails subscriptions will follow.
    Also, Sulaco has provided you with the necessary info on handling the 7Z archived file format.
    Good luck,
    Hunt
    [Moved to PsE Forum]

  • Cannot open this file

    Hi guys,
    Why sometimes i get this message "Cannot open file"
    Is strange i had a CS4 file which used to open perfecty in InDesign CS5 and now i get this. How come?
    Any idea?
    Cheers,
    Sebs

    Thanks Bob, but sorry i might not explain myself very well. The original file is CS4 and indeed it did open just fine in CS5 until yesterday. Today, all of the sudden i got this message. I am not trying to open a CS5 into CS4...is the other way around and it worked before.

  • Word cannot open this file because it is larger than 32 megabytes in size?

    What is this?? I've created a document full of many pictures and have saved it multiple times. Word simply quit which was a nightmare, but when I tried to re-open my document it simply told me I couldn't. How am I supposed to open the document, in order to reduce the number of photos, so that the document then does not exceed the limit? PLEASE HELP!!

    Can't open Word file - too - Microsoft Community
    They're saying to try Open Office or Libre Office, and that although the total size limit is 512MB, if text is over 32MB, or appears so to Word due to file corruption... that you may have problems. All for the PC version, but others with Macs have reported the same.

  • Cannot open this file because it is empty  re jpg

    AN older jpg file will not open. I get the above message. Anny ideas?
    Many thanks.

    Sounds like this file is corrupted. Restore from your back up.
    Regards
    TD

  • I have done the latest updates on my photoshop, it is version 14.2.1. What I try to open a file from my Nikon D800 camera NEF file, I get a message saying Photoshop cannot open this file.Can anyone help me with this?

    The message says Ïf you are attempting to open a RAW file, make sure you have the latest update installed. I have completed all the latest updates today but still get this message.

    Sorry to hear your Adobe experience has been less than stellar.  I'll try to help...
    1.  Photoshop 14.2.1 is now two releases out of date.  You might want to go to your Creative Cloud application and ask it to install Photoshop CC (2014).  Earlier this year Adobe released 2014.0 as a separate install that can live side by side with 14.2.1.  Then just a few days ago they released 2014.1 as an in-place upgrade to 2014.0.
    2.  You may be able to update Camera Raw directly to version 8.6 by a link from this page:
    Keeping Photoshop Up-To-Date
    Best of luck to you.  Please let us know here if these things help.
    -Noel

  • Re: Installing CS5, got an error window that says "windows cannot open this file"

    ahhh okay. maybe a 4th try at downloading will do the trick.
    Thanks!
    Edit. When I go to download it. It says it 4.5 GB
    Edit 2. Im using CS5 not 5.5

    I'm installing the CS5.5 Design Standard.
    The files are:                                                                                MAC                                                                                WINDOWS
    English—InternationalEnglish—Universal
    File 1 of 1 (2.9 GB)
    File 1 of 2 (2.5 GB)
    File 2 of 2 (1.2 MB)

  • Cannot open RAW file with new camera

    I just purchased a Nikon D610 that I use to shoot RAW files. When I inserted the SDHC card in my Mac, I got a message that "Photoshop cannot open this file. If you are attempting to open a raw file from a digital camera, make sure you have the latest Camera Raw update installed via Help>Updates..." This is the first time I've had this problem. With my former Nikon D600, the RAW files opened right away with no problems. I installed Adobe Camera Raw 6.7 and DNG Convertor 8.6, but it still doesn't work.

    I've got some good news and some bad news.
    The bad news is the D610 is supported in Camera Raw but you need a minimum of version 8.3 for it to work out-of-the-box. I know CC works with updates; I believe CS6 does too w/ updates. If you have anything earlier than that you need to upgrade.
    The good news is that the D610 is supported in DNG Converter since version 8.3 but I don't know why it's not working for you. What's happening when you go to convert? Same error message?

Maybe you are looking for

  • Function MAX is not working in xsl

    Hi , iam facing a unique issue i want to print maximum postion by using the function MAX My style sheet is working fine in Jdev but same XSL sheet is giving error when i run it in oracle Applications. below is xsl logic <xsl:template name="ttpgds" ma

  • Drag and Drop to photo page creates links, doesn't replace placeholders

    I searched the discussions for quite a while and didn't find much similar to this topic. Basically, drag and drop is no longer working on my iWeb and my photo grids will not accept pictures to replace the placeholder (sample) photos. I will try to ex

  • HT6601 Why has this update been installed without my knowledge?

    Why has this update been installed without my knowledge?  Why wasn't I given the opportunity to refuse the update?  Isn't this update meant to stop this unauthorised access to my computer?  Has this given back door access for ASIO, NSC, MI6 to my com

  • %SIP-3-BADPAIR:

    Please can anyone explain this error message and what caused it. I see whenever I made an inbound call: pr 15 11:31:09.565: %SIP-3-BADPAIR: Unexpected event 16 (SIPSPI_EV_CC_CALL_MED IA_CHANGED) in state 11 (STATE_RECD_INVITE) substate 0 (SUBSTATE_NO

  • Will there be a dock for the new macbook?

    I like the look of the new macbook just annouced in Mar 2015. I like the light weight, the size, just about everything about this new macbook. But I don't get the USB-C for power and everything else. It's the only connector. I have reasons that I nee