Creating Recovery media disc hang up

While trying to create recovery media disc process is hanging up at the verify disc spot won't go past 24%. I'm using hp DVD+r disc, help.

Hello Lj1983,
Welcome to the HP Forums! I hope you enjoy your experience!
I apologize you are unable to create recovery media, as the process will not complete. I will do what I can to assist you! First, I require the following information:
1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your product number
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Have you installed any new hardware on this computer, before the issue appeared?
4. Have you installed any new software or drivers on this computer, before the issue appeared?
Thanks for choosing the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

Similar Messages

New HP laptop: trying to create recovery media: Disc 2/5 has stopped at 67% on Verify Disc stage

I think it's all in the title - just wondering if I can stop it and try again in the morning or will I have to stay up all night as a[pparently I can only create one set of recovery media files!
MAny thanks for your suggestions!
HP pavillion 15-n096ea - Windows 8

If it is still not working contact HP Support in your country /region to report your issue and request Recovery Media. Worldwide contact info can be accessed here >>Contact HP
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Create Recovery Media low disk space on C error

Hey everyone,
When I tried to create a recovery disc on my X301 Windows 7 to free up the partition, I got an error saying "No enough temporary disk space in C drive, Create Recovery Media will exit now." How much space do I need to free up on my C drive? I only have about 7.5 gb free on my 64gb SSD.
Thanks for your help!

You'll want at least 10 GB free before doing anything. As is, you can look at your recovery partition to see exactly how much you'll need, but Windows will always block off extra for some reason.

Why only once for create recovery media???

When I created recovery discs for my laptop using HP Recovery Manager, I got the message:
You can only create recovery media once for your system. So ensure that you keep it in a safe place
why only once?? what is the problem with creating the same discs again?
what is the difference when creating the recovery discs with the Backup and Restore utils in Windows 7? is it also once only? what is the difference between discs created with Windows 7 versus HP Recovery Manager?

I believe it is due to MS license agreement that only 1 set is allowed. You can of course use a CD/DVD burning program to copy the set you made.
The Recovery set you burn restores the laptop back to factory shipped state. Recovery made with Win 7 utility is an image of the hdd that includes added programs, data ,photos,etc.You also need to burn the System repair disc to use with the backup. You can use it as often as you like.
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Create Recovery Media Windows 8 without USB drive

Hi,
I recently bought a T530 with Windows 8 pre-installed. I want to create recovery disc(s). However, in the "Create a recovery media" wizard, I don't have the option of selecting DVDs if tick the option "Copy the recovery partition to the media". I have a bunch of DVDs lying around and I would like to use them. Not to mention that I don't intend to buy USB drive just for this purpose.
Any help is appreciated.
Thank you,
Solved!
Go to Solution.

Hi egrivel,
As stated above, there is no option to create optical recovery media. You can use a flash drive. 8G 16G I believe, but verify that when running the utility. Make sure "copy the recovery partition" is checked.
Methodology to create Recovery Media and reload a Lenovo system with Microsoft Windows 8 preload
Z.
[edit] 16G flash drive size.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Cannot create recovery media on T61

Hi, two days ago I got my Lenovo Thinkpad T61 with Vista Business. I decided to downgrade to Win XP, so I found out, that I need to create a recovery media. I looked to Start > Programs > Thinkvantage, but there was no such option as create recovery media. So I was googling and I figured out that I didn't have installed Rescue and Recovery software. I downloaded (English) Rescue and Recovery 4.21 for Windows Vista from Lenovo webpage and installed it. Then I went again to Start > Programs > Thinkvantage and there was the option Create Recovery media. I clicked there, but there was only option to create Rescue media. Here is the screenshot :
http://img38.imageshack.us/img38/4570/97770442.jpg
Also I was trying to find if I have that hidden partition. In windows I found some 513MB partition, but there was 100% free space.
http://img27.imageshack.us/img27/4834/20885840.jpg
In linux I found only one partition, where is installed windows. Is there any way that I don't have this hidden partition, so I cannot create recovery media, or where is the problem? Thanks in advance.

If it is the official Lenovo downgrade discs, it is actually a XP pro recovery media, so you don't need the Vista OS to work. It will create its own recovery partition on your hdd. But once you done it, there is no way of going back to VIsta, unless you image the hdd using a third party software like Acronis TrueImage (need to be purchased) or Easeus Disk Copy (free).
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Creating Recovery media failed - Files missing!

Hello! This is my first post to this forum. I have recently purchased a Thinkpad T400, I am however having some issues, and was hoping that you guys could help me.
I have received my Thinkpad with Windows XP pre-installed, together with a few Windows Vista recovery discs. I have never used Vista before, and so I am trying to create some recovery discs for XP, just in case I want to stick to XP.
However, when I try to create the recovery discs, I only get this message: "The files needed to create recovery media is missing."
I have just tried updating Rescue and Recovery to the latest version, but still the same error message. I have tried to search the forums to see if someone else have had this problem, but they all seem to be slightly different from my own problem.
Does anyone have any suggestions?

After my 4th call to Toshiba tech Support, I think I finally got my "create recovery media" issue resolved. The tech today had me uncheck the "verify" box on the "create recovery media" screen, and now the process seems to be working as it should. --it worked! I just got the screen message telling me the recovery media was successfully created. Yay.

Create recovery media Demands dual layer DVD's

Good evening everyone.
I just accepted the delivery of my 5 brand new notebooks for my company's new workers.
3 of those notebooks are HP Probook 450 G2's (PN: J4R69EA)
(These are the models with the 128GB SSD drives)
The other two are Lenovo E540’s with similar specs.
So first things first, create recovery media. So that is done before I hand them to the end users in question.
While trying to create the windows disc, the "HP Recovery Disc Creator" program demands Dual layer DVD's: "Please insert a Dual-Layer DVD to proceed"
The DVD's in question I’m using are "Sony DVD+R 120min/4.7GB" discs that in the past have always worked. (and at this moment are working for the Lenovo portables)
Searching this forum pointed me to :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03481733&lc=en&cc=us&dlc=en#N80
Unfortunately this is not the same interface I have. I can only choose a drive to create a backup to
(in this case it is Drive F:\ for internal drive)
I also tried an external DVD writer with the same results.
I have not tried a USB stick, but this is not what I want and since you can only create one set of backups…
Link to a screenshot: (you need to copy paste it into your browser apparently)
http://loxsvc.netau.net/HP/HP%20Discss.png
This would not be that big of a problem if there was an actual windows 7 key printed on the portable.
If I had a key, I would just reinstall the machine straight away with a clean windows 7 image so I dont have to clean out all the HP software.
but unfortunatly this is not the case. so i need a Windows 7 Recovery disc to be created.
Any suggestions besides buying DL DVD's?
Thank you for your time
- Signed Sven
This question was solved.
View Solution.

Hey @SCamm ,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Dual-layer recording allows DVD-R and DVD+R discs to store significantly more data. DVD+R DL also called DVD+R9 are what is needed to create the Recovery media on this notebook. Sorry to say.
Thanks.
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Can't Find Create Recovery Media Feature on T500 (XP downgrade from Vista)

Laptop is a T500 (2082-RF1), with XP Pro (sticker on bottom says Vista).
I cannot find any option to create recovery discs.
There is no Recovery option in ThinkVantage.
Doing a search for "recovery" finds only 3 files in PC Doctor folder. None of them are launch files that I can recognize so I dare not attempt them.
How do I access (or install) the Create Recovery Media function?
Solved!
Go to Solution.

Okay, for anybody else this could help...
Go to Control Panel...
Click the Levono's System health and Diagnostics icon
and follow the flow of instructions... you'll be led to download the Rescue and Recovery.
Now, why lenovo didn't include this with all new laptops, or make it easier to find (on the start-up screen, through ThinkVantage, etc) makes you wonder.

I cannot create Recovery Media that is to be used for an OS reset

Hello,Recently I upgraded to Win 10, and decided to go back to 8.1 because I thought it was bogus - too slow, not so good looking. But in order to go back to Win 8.1, i needed to get rid of some things in order to free up space. Because there were no pictures, just program files and data, I started picking out Program Files folder to delete (I know, one of the stupidest things you could, but I was MAD). The folders that I deleted were folders from Steam, MS Office, and other folders that were added on by me, not my system. After I came back to Win 8.1, I was so happy to see my faster, better running OS. But not for long. The problems came on the next day. I couldn't open my XBOX Music App, which I was certain was something I must've done with my quest for freeing up space. I tried looking for installation files and .exe files for the Music app, but they all came from unreliable sources. So I uninstalled the Music app and attepmted to install it in the Store. I wasn't successful at that beacuse of an error that I believe was 0x80070057. So I decided to just go ahead and give my system a reset. Now here comes the real issue: When I try to reset, it says that I need a recovery media which i can acquire with installation media. But the problem is I DON'T have installation media. I went ahead and looked for a Windows 8.1 with Bing edition, and found the MS Media Creation tool. I started following a procedure with the appropriate info (such as Windows 8.1 Single Language edition, x64 architecture, and English Language) and it stayed there on 0%, with "Please Wait." And so I waited, waited, without any change. Now, I have REALLY high speed internet access, which is unlike the internet proivded in the States (eugh) and so it shouldn't be a problem on my side. I gave up on that, and decided to go ahead and create myself a recovery image using the HP Recovery Manager. I went ahead and clicked "Create recovery media for your system" and clicked Next on the little window that popped up. It started doing something, and shortly after that it came back with "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media." Great, back to something I DON'T have. So that is where I run out of solutions. I usually hate posting problems on forums (because I solve the problem myself), but this where I fail in my everlasting quest to be a lone wolf in the world of PC problems. Some ideas I came up with were to go back to Win 10, and try to reset my sys there, but I'm afraid that if I do that, I won't be able to go back to Windows 8.1. I really need some help, because it truly is interupting my workflow. Sincerely,QWEW

I had a Win10 upgrade fail on my HP laptop and, in the process, it corrupted the Recovery partition. I think there's a warning somewhere in the upgrade instructions mentioning that the upgrade will prevent you from using any Recovery option already on your PC -- but that's not much help now. You're probably going to have to contact HP support to order a set of Recover Media. That will be a DVD or a set of CDs, and when you use them, they will reformat your drive -- so do whatever you can to save off any data or valuable files before you use them. And, you will (most likely) have to PAY for the media. HP charges somewhere around $30 for the media, but your cost might vary.

W700ds: Enable RAID using created recovery media

Hello!
I own a ThinkPad W700ds, though I'd imagine that my question would be just as well answered if it were a W700... Please, any help would be great!
I purchased a 'used' W700ds with Windows Vista Business (COA and recovery partition intact, but no media supplied). The laptop was advertised with RAID0 but I was always dubious that it was set up correctly. I spent some time investigating it this afternoon and noticed that the BIOS was not configured correctly - It was set to AHCI rather than RAID.
I did the following:
1) Created Recovery Media using the facility in ThinkVantage software.
2) Enabled RAID in the BIOS
3) Entered the RAID configuration (Ctrl+I) during boot up. I configured the drives as RAID0.
4) Reinstalled Windows Vista using the recovery media created in (1) above.
After completing the installation Windows Vista would did not manage to boot - Always BSOD'ing.
I repeated step 3 & 4 above, selecting RAID1 instead. Exactly the same issue.
I have since returned the BIOS setting to AHCI and reinstalled Windows Vista using the recovery media and I am back where I started (Windows installed but in a RAID array).
I have done some research and it would seem that in the RAID drivers are not included in the recovery media and this is the reason for the BSOD. I have included some of the numerous websites that I have read, both for your perusal and, in some way, to verify that I have really spent some time considering this issue before requesting help.
The recovery media that I have created is all that I have - Is there any 'self-contained' way for me to enable RAID? I'd prefer RAID1 (I would favour redundancy over speed) but would be happy with RAID0 if this is not possible. It seems a terrible shame that Lenovo (aware - and obviously not 'intended' as using alterative installation media is considered a 'work around') offer the opportunity of creating recovery media, which cannot be used to reinstall Windows using a valid configuration.
It seems that it is not possible to maintain RAID configuration through Lenovo R&R, which probably explains why the seller listing the ThinkPad as RAID but it did not come to me as such (the seller used the recovery partition to restore the laptop to factory state for me before completing our sale - makes sense!). Still, it seems a shame to have a laptop which offers RAID functionality and has the necessary hardware (RAID controller and two drives) and hitting a brick way over software restrictions. Can anybody give any advice how I may proceed to reinstall Windows with the drives in a RAID array, considering I've only the Lenovo recovery media?
Lenovo support are closed today due to the UK public holiday but I will try at the next opportunity - However, I fear my fate is in your hands already, as the ThinkPad is out of warranty.
Thank you!!
Links:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=SF08-D0154
http://support.lenovo.com/en_US/detail.page?LegacyDocID=SF08-D0109
http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/W700-2757-Raid-Setup-Configrations/td-p/76134
http://support.lenovo.com/en_ID/research/hints-or-tips/detail.page?&LegacyDocID=SF08-D0112
http://forum.thinkpads.com/viewtopic.php?f=48&t=69559
http://forum.thinkpads.com/viewtopic.php?f=48&t=86428
Solved!
Go to Solution.

Hi LavaChild, welcome to the forum,
here's a thread missing from your list where I describe how I have done this in the past using recovery discs created from the system.
http://forum.lenovo.com/t5/W-Series-ThinkPad-Laptops/How-to-enable-RAID-0-on-my-W700/m-p/82856#M2048
That said I remember a rather long thread where one member had difficulties going this route, the solution turned out to be that for whatever reason their optical drive didn't want to play ball. Unfortunately I haven't found it after a quick search. I'll give it another shot tomorrow.
Edit; found the thread, it was about creating a RAID1 on a W700ds, but the steps aren't really any different. Please note the solution.
http://forum.lenovo.com/t5/W-Series-ThinkPad-Laptops/Re-Can-t-Set-Up-Raid1-on-W700ds-with-Windows-7-...
Regards
Andy ______________________________________
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Create Recovery Media from Recovery Partition

I'm trying to help my sister fix her laptop, it's a HP Pavillion DM3. The hard drive has developed a physical fault which is preventing it from booting into Windows, however the Recovery partition appears to be undamaged.
What I would like to do is replace the hard drive with a new one, and restore it using the recovery partition from the old hard drive. Is there any way I can do one of the following:
1. Create recovery media when booting into recovery manager/the recovery partition?
2. Copy the hidden contents of the Recovery folder on this partition (when connecting the drive to another computer), so I can copy the recovery partition to a new physical disk?
Any help greatly appreciated, thanks.
Matt
This question was solved.
View Solution.

MattGoldman,
When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
Neither the methods you have described nor the procedures that have been provided will work. While, it possible that "D:\" HP Recovery partition is fully intact it is more likely that it isn't. The only way I think you may be able to recover the system at this moment is to purchase a new hard drive of like size and capacity as the failing drive, and "clone" the entire old drive to the new drive. This will / may require two USB 2.5" external drive enclosures and a working computer to accomplish.
After the drive is "cloned", place the new drive in the HP laptop computer and see if it boots. If it boots, immediately create the HP Recovery Media. If it doesn't boot, try setting the "D:\" HP Recovery partition as active using a drive partitioning utility. If this boots, it should start the HP Recovery process and return the computer to a factory like state.
If none of the above works, please contact official HP Customer Support in your region / country, via the HP Worldwide Support Portal, to see if HP Recovery Discs are available.
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
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Create Recovery Media crashes on Windows 7 SP1 and Rescue and Recovery 4.51.0045.00

I installed Rescue and Recovery 4.51.0045.00 right after a fresh installation of Windows 7 Home Premium SP1 (Build 7601 64 bit) on my Thinkpad Edge 11. After hitting "Advanced Rescue and Recovery" and then "Create Rescue Media" I get a "Create Recover Media has stopped working" error with the problem Signature:
Problem Event Name: APPCRASH
Application Name: RRMedia.exe
Application Version: 4.51.27.0
Application Timestamp: 513d7dbd
Fault Module Name: RRMedia.exe
Fault Module Version: 4.51.27.0
Fault Module Timestamp: 513d7dbd
Exception Code: c0000005
Exception Offset: 00004451
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 3d61
Additional Information 2: 3d617f89c03aec75ed4c33477fb666c5
Additional Information 3: 62ba
Additional Information 4: 62ba33999ddd637bc95b614e6779b3ea
Uninstalling and then reinstalling Rescue and Recovery doesn't work - I still get the same error when trying to create recovery media.
Any tips would be greatly appreciated.

Hi Customer,
We have below workaround for fixing your issue, would you please try and feedback result to me?Thanks.
delete the below registrykey :
"spilock"="1382411866.78"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Lenovo\spi\RNR Boot Media]
"spilock"="1382411866.78"

Creating Recovery Media with Portable External Hard Drive

Is it possible to create recovery data with a portable external hard drive?

Hi,
i am also facing the same problem not able to create the recovery media in external hard disk. win 7 64 bit..
Please help there is an option to create recovery media in USB flash drive but its not recognising the usb even though its connected.
Mahesh

Cannot Create Recovery Media in Windows 7 Pro for x120e

You can have only one copy of the Microsoft Windows operation system. The Product Recovery Media Creator will exit now.
HI all. First, I have read "Creating Recovery Media in Windows 7" at http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74040.
I get this message when attempting:
You can have only one copy of the Microsoft Windows operation system. The Product Recovery Media Creator will exit now.
What happened is that I blindly copied the recovery files to a USB and just copied to a folder on my desktop XP machine. So now my X120e is saying, sorry, you can't do that again. You already did it blockhead!
So how the heck do I undo this so I can create appropriate recovery media? System restore rollback? Registry key editing? Here are the files on my XP, I have no idea if I create Windows 7 pro recovery files from these.
Thanks all for any suggestions or known fixes,
chadnc
Root folder files & folders:
winRE.wim
usb.tag
Folder\factoryrecovery
Folder\Boot
Inside of Folder\factoryrecovery
sdrivebackup2.wim
cdrivebackup.swm
cdrivebackup2.swm
cdrivebackup3.swm
cdrivebackup4.swm
bcdinfo
RECOVERY
service_done
Inside of Folder\Boot
24 subfolders, starting with cs-CZ
BCD
boot.sdi
memtest
tag

Hi chadnc
Have a look at the first bit of the post by The_Solutor in this thread :Making a usb stick with the Lenovo recovery partition bootable maybe that will help.
Like many things Microsoft, the "you can only burn recovery media once" limitation just inconveniences the honest users, but doesn't slow down the bad guys. Oh well....
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Creating Recovery media disc hang up

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