Creating service contract from OM

Hi,
We have tried creating service contracts from OM in 11.5.10.
Can we create service contracts from OM in 11.5.9? Any pointers where i can confirm this?
Thanks,
Sid.

SId,
Yes we can!.
Thanks
Nagamohan

Similar Messages

Not able to create Service Contract from another svc.contract as followup

Hi,
I am trying to create a service contract from another service contract as folllow up document as a part of contract renewal process. However, when I click on follow up button, in the popup, not able to the option Service Contract. Hence I am unable to create.
Could you please let me know, what needs to be done such that Service Contract also will be shown in the popup.
Thanks for all the replies.
Thanks,
Sandeep

Hello Sandeep,
It is not possible to create a follow up service contract (BUS2000112) for another service contract (BUS2000112).
I do not know your business scenario, you can debug method GET_FOLLOWUP_CUST of class CL_CRM_UIU_BT_GET_PROCTYPES and see where the follow-up transaction types are filtered out.
I met similar case before, the solution provided at that time was
- modify FM CRM_UBB_FILTER_SUC_PROC_TYPE in line 49. You can comment out the following line:
delete ct_suc_proc_type where process_type = ls_suc_proc_type-process_type.
Hope this could be helpful.
Best regards,
Maggie

Unable to create Service Contract from Sales Order

Hi Guru's,
I put a sales order with one product and service line. SO has been closed and then I ran 'Service Contract Order Capture Integration' program.
When I query my SO using Reprocess Order, I got error status with message as "Request ID : 8360452; Referenced Product not present in the Installed Base;".
So I searched in metalink found - 'Referenced Product not present in the Installed Base [ID 549160.1]'.
As mentioned in the document I checked the freeze flag in Oracle Installed Base Admin --> Setup --> Install Parameters.
The same already been checked. I also checked the service item definition and found IB track not checked under service tab. When I tried to check the flag, an error states that 'Non subscription contract Item cannot be Install Base trackable'.
Now how to overcome this issue. Any help will be highly appreciate.
Instance Details:-
RDBMS : 10.2.0.4.0
Oracle Applications : 11.5.10.2
Thanks,
Bala

Hello Bala,
The 'Installed Base Trackable Flag' is a Master Item Controlled attribute in Inventory, which means that when the Attribute is set at the Master Item Level it is cascaded to all Child Organizations.
If there is inventory in any of the Child Organizations, the flag cannot be changed at the Master level.
You must issue all of the Inventory out of each Child Organization, change the flag at the Master level.
Thanks
-Arif.

Unable to create a service contract from IDoc BLAORD FM IDOC_INPUT_BLAORD

I've been testing creating service contracts using BLAORD and it appears that SAP does not have any way of creating a service contract using IDOC_INPUT_BLAORD. Inside this function a BDC is built and either ME31K or ME32K is called. There is processing that checks the service line package numbers, but it doesn't appear to be creating them (Maybe I'm overlooking something). When the BDC is being built the services screen is ignored. There is a user exit that could be used to populate the BDC for these screens.
I recently had to develop a custom BDC to create service contracts becuase, to the knowledge of our best ABAP-ers, there is no SAP standard functionality to create service contracts programmatically besides using a BDC. My custom BDC will fail when run in background because of a GUI control on the services screen. It runs fine in the foreground. The short dump is 'RAISE_EXCEPTION'. Short text: Exception condition "CNTL_ERROR" raised. Termination is occurring in CL_GUI_DOCKING_CONTAINER->CONSTRUCTOR. We're on ECC 6.0.
I checked the SAP Notes system and I was unable to find anything related specifically to contracts for this issues. I did see that SAP has released OSS notes for other BDC processes so that they would be able to run in background.
I am wondering if there is anyone who currently is able to create service contracts using IDOC_INPUT_BLAORD. My plan is to set up an RFC between SAP systems. The customer wants to be able to receive contracts on demand. Has anyone done this before for service contracts? What has your approach been? Is there anyway of having the function run in foreground when it receives a IDoc?
Thanks for your input,
Steve

Hello Steve,
Did you get a solution to Service Contract (Purchase) creation through BLAORD or through any other FM please?
BAPI_CONTRAT_CREATE does not handle services.
Have a similar requirement and trying to avoid BDC.
Thanks & Regards
Prashanth

Creation of Sales Order and Service Contract from Inbound IDOC

Hi Experts,
My requirement is to create a Sales Order as well as a Service Contract from one Inbound IDOC. I am getting the Inbound IDOC from a third Party. The message type is ORDERS and Basic Type is ORDERS02. How ever i am using an extension type IDOC which carries all the required data for Sales Order and Service Contract. My requirement is like, to create a Sales Order first.
I have created a Z FM which is attached to the Process Code and subsequently to the message type. Inside the FM i an calling FM 'IDOC_INPUT_ORDERS' for creation of Sales Order. After that i am changing the IDOC data for the Document Type. I am changing the document type which is responsible for Contract Creation.
Then I am again calling the FM 'IDOC_INPUT_ORDERS' for creation of Contract with the help of IDOC data. But here the Contract is not getting created. It's getting failed during the Batch input session.
I need to solve this problem as soon as possible. Please help me. If there are any other options also please share.
Thanks in Advance.
Regards,
Priyabrata

Actually there is problem with BDCDATA. Inside the FM it's calling transaction with help of BDCDATA. If i am creating a Sales order or contract alone its creating successfully. But when i am trying to create both, it's retuning sy-subrc '1001' after calling the transaction on the second attempt. Is there any problem with BDCDATA like we can't handle with less time gap? Please help and give your inputs.
Regards,
Priyabrata

Creation of Service Contract from Inbound IDOC

Hi Experts,
I am using Inbound IDOC type ORDERS02 with message type ORDERS for creation of Sales Order. Now my requirement is like to create a Service Contract from that Inbound IDOC. The IDOC type contains all the data require to create a Service Contract. The scenario is like, after creation of Sales Order it will check for the corresponding Service Contract exits or not by querying on a Z table which contains all those entries.
So my idea is to create a Z Program, in which it will check for the Service Contract and will create the same by reprocessing the same IDOC or by calling some Function Module. Please suggest how shall i proceed to create a Service Contract.
Is there any way to reprocess the IDOC or to collect the Data from the IDOC segments pass them to a FM which is responsible for creation of Inbound IDOC. Please suggest if this is feasible.
Thanks in Advance.
Regards,
Priyabrata.

Actually there is problem with BDCDATA. Inside the FM it's calling transaction with help of BDCDATA. If i am creating a Sales order or contract alone its creating successfully. But when i am trying to create both, it's retuning sy-subrc '1001' after calling the transaction on the second attempt. Is there any problem with BDCDATA like we can't handle with less time gap? Please help and give your inputs.
Regards,
Priyabrata

Problem in Creating Service contract Quote

Hi,
I have a problem while creating Service Contract Quote. The Problem is "No Items being created in Service Contract Quote."
I am copying these line items from the Package Quote(Programatically). I am reading the Package Quote Lines Items using CRM_ORDER_READ and I am looping these one by one, and copying into one Item Table. Passed this table, to MAINTAIN_ORDERADM_I function module. And Then I am calling SAVE function module.
But, for me service contract Quote is being created with no line items.
Can you please let me know, how can I solve this problem.
And let me know what are the necessary steps to be taken progrmtically, for creating Service Contract Quote from a Package Quote.
Thanks,
Sandeep

A standard way of doing this would be to create an action in service contract with method call processing type, and method COPY_DOCUMENT. For this you need to do the following:
1) Create a new action called "SRV_CNTRCT_QUOTE_CREATE" in action pofile already attached to Package Quote. Use
CRMC_ACTION_DEF Tcode for this.
2) Choose processing type as method call and method as COPY_DOCUMENT.
3) Choose parameter CRMD_ORDERADM_H, PROCESS_TYPE with initial value as transaction type of Serv Contract Quote.
4) Institute start and scheduled conditions if required in CRMC_ACTION_CONF.
Note: For this copying controls at transaction level, item category level and itemcat determination while copying should have been determined.
Regds,
Raghu

CRM- Find Service contract from Internal Order Number

Hi Friends,
I would like to know how to get service contract from internal oredr number.
From service contract we can find internal order number by using CRM_ORDER_READ function module- table et_document_flow, but my requirement is how to find service contract from Internal order number.Any function module or BAPI available for this requierement ?
Regards
Vinayak Sapkal

Hi,
when the costs are transferred from CRM to R3, they are posted to an internal order. When a service order or incident is transferred to R3, we have to create an internal order for it, regardless of whether or not a contract has been assigned.
This is all linked to the logic used in CO to find the appropriate internal order. It works as follows:
The internal order is stored in the table IAOM_ASSIGNMENTS. This is accessed by a guid (the account assignment guid).
To get this guid, there is a second table IAOM_EXT_OBJ_INF. This table links the GUIDs coming from CRM, dependent on the CO Customizing for CRM (Mass Controlling, Header level, item level controlling etc.)
This is how we manage to link a service order to the internal order of a contract in the first place.
When we call CO, CO first looks for an assignment for the object guid passed. If a service order has been linked to a contract, nothing will be found for the object guid. CO will then check for assignments to the reference guid and find the contract entry.
If no contract has been assigned, CO will create an internal order based on the service order guid.
From a CRM point of view, costs are assigned directly to an item, and so it makes no sense to have a reference guid for the costs or the possibility to change the guid via BADI.
regards
Waman

Create Service Contract using BAPI_SLSTRANSACT_CREATEMULTI

Hi,
In my requirement, I have to create a Service Contract from flat file by using BAPI - BAPI_SLSTRANSACT_CREATEMULTI and data which are comming from flat files are, <b>Serial number, Sold-to party, Ship-to party, Installation date, Contract start date, Contract end date, Service profile, Response profile.</b>
Please suggest me what are the Import parameters should I pass in this BAPI to create Service Contract?
Thanks in Advance,
Deepesh

Hi Deepesh ,
Please use BAPI_BUSPROCESSND_CREATEMULTI for creating the service contract.This is better in terms of functionality and usage , though very similar to BAPI_SLSTRANSACT_CREATEMULTI in terms of its interface.
You need to call :
1. BAPI_BUSPROCESSND_CREATEMULTI
2. BAPI_BUSPROCESSND_SAVE
3. BAPI_TRANSACTION_COMMIT
in succession.
As far as filling the import parameters is concerned,
1.All your dates would go to APPOINTMENT_H or APPOINTMENT_I ( Header or Item)
2.Sold-to Party, Ship-to Party would go to PARTNER.
Regards,
Rishi.

How to creating Service Contract using BAPI_SLSTRANSACT_CREATEMULTI

Hi,
In my requirement, I have to create a Service Contract from flat file by using BAPI - BAPI_SLSTRANSACT_CREATEMULTI and data which are comming from flat files are, Serial number, Sold-to party, Ship-to party, Installation date, Contract start date, Contract end date, Service profile, Response profile.
Please suggest me what are the Import parameters should I pass in this BAPI to create Service Contract?
Thanks in Advance,
Deepesh

Hi All,
for everybody's benefit (and to avoid you the time I've spent to work this out...), here is a working example on how to create an sales order (TA) via the BAPI_SLSTRANSACT_CREATEMULTI.
Not really a Service Contract, but it tells you how to call the BAPI.
Points appreciated, if you find this helpful...
I use the convention entryField for the values that should be set based on your system.
Cheers
G
*& Report ZZGVBAPISALESORDER
REPORT ZZGVBAPISALESORDER.
include constants
include crm_direct.
// GUIDs
data: lv_guid_h       type GUID_32,
      lv_guid_i       type GUID_32,
      lv_guid_sl      type GUID_32,
      lv_guid_p       type GUID_32.
// Handles
data: lv_current_handle type crmt_handle,
      lv_handle_h      type crmt_handle,
      lv_handle_i      type crmt_handle,
      lv_handle_sl     type crmt_handle,
      lv_handle_p      type crmt_handle.
// Administration header + item + etc
data: lt_salesorder_header type table of bapibus20001_header_ins,
      ls_salesorder_header type bapibus20001_header_ins,
      lt_salesorder_item   type table of bapibus20001_item,
      ls_salesorder_item   type bapibus20001_item,
      lt_scheduleline      type table of BAPIBUS20001_SCHEDLIN,
      ls_scheduleline      type BAPIBUS20001_SCHEDLIN,
      lt_partner           type table of BAPIBUS20001_PARTNER_INS,
      ls_partner           type BAPIBUS20001_PARTNER_INS,
      ls_logical_key       TYPE crmt_partner_logic_partner_key,
      lt_organisation      type table of BAPIBUS20001_ORGMAN_INS,
      ls_organisation      type BAPIBUS20001_ORGMAN_INS.
// Saved sales orders
data: lt_saved_process type table of bapibus20001_object_id,
      ls_saved_process type bapibus20001_object_id,
      ls_salesorder    type CRMT_RETURN_OBJECTS_STRUC.
data: lt_input_fields type table of bapibus20001_input_fields,
      ls_input_fields type bapibus20001_input_fields,
      lt_return type table of bapiret2,
      ls_return type bapiret2.
// Macro definition to populate structure and input field
This, called as
setfield ls_salesorder_header GUID lv_guid_h
is exploded as
ls_salesorder_header-GUID = lv_guid_h.
ls_input_fields-fieldname = 'GUID'.
append ls_input_fields to lt_input_fields.
Note 1: &2 (field name) MUST be uppercase
Note 2: for the salesorder header, I haven't used the macro,
to show how the code should look.
I've used the macro everywhere else.
define setfield.
&1-&2          = &3.
ls_input_fields-fieldname = '&2'.
append ls_input_fields to lt_input_fields.
end-of-definition.
// end of macro definition
// fill order administration header
perform get_guid changing lv_guid_h.
add 1 to lv_handle_h.
ls_salesorder_header-guid          = lv_guid_h.
ls_salesorder_header-handle        = lv_handle_h.
ls_salesorder_header-process_type = 'TA'.
clear ls_input_fields.
ls_input_fields-ref_handle = lv_handle_h.
ls_input_fields-ref_guid = lv_guid_h.
*ls_input_fields-ref_kind   = gc_object_ref_kind-orderadm_h.
ls_input_fields-objectname = gc_object_name-orderadm_h.
ls_input_fields-fieldname = 'GUID'.
append ls_input_fields to lt_input_fields.
ls_input_fields-fieldname = 'HANDLE'.
append ls_input_fields to lt_input_fields.
ls_input_fields-fieldname = 'PROCESS_TYPE'.
append ls_input_fields to lt_input_fields.
append ls_salesorder_header to lt_salesorder_header.
// fill organisation data (I needed this, you may rely on
sales org determination instead...)
clear ls_input_fields.
ls_input_fields-ref_handle = lv_handle_h.
ls_input_fields-ref_guid    = lv_guid_h.
ls_input_fields-ref_kind    = gc_object_ref_kind-orderadm_h.
ls_input_fields-objectname = gc_object_name-orgman.
setfield ls_organisation REF_GUID lv_guid_h.
setfield ls_organisation REF_HANDLE lv_handle_h.
setfield ls_organisation REF_KIND gc_object_ref_kind-orderadm_h.
setfield ls_organisation SALES_ORG_RESP salesOrgResp(input).
setfield ls_organisation SALES_ORG salesOrg(input).
setfield ls_organisation DIS_CHANNEL disChannel(input).
append ls_organisation to lt_organisation.
// fill order administration item
perform get_guid changing lv_guid_i.
lv_handle_i = lv_handle_h.
add 1 to lv_handle_i.
clear ls_input_fields.
ls_input_fields-ref_guid   = lv_guid_i.
ls_input_fields-ref_handle = lv_handle_i.
*ls_input_fields-ref_kind   = gc_object_ref_kind-orderadm_i.
ls_input_fields-objectname = gc_object_name-orderadm_i.
setfield ls_salesorder_item GUID lv_guid_i.
setfield ls_salesorder_item HEADER lv_guid_h.
setfield ls_salesorder_item HANDLE lv_handle_i.
setfield ls_salesorder_item HEADER_HANDLE lv_handle_h.
setfield ls_salesorder_item ORDERED_PROD product(input).
*_set_field ls_salesorder_item ITM_TYPE 'TAN'.
setfield ls_salesorder_item MODE 'A'.
*adjustment taken from standard include LCMS_MAPPERF04
*(see where-used-list for BAPI_SLSTRANSACT_CREATEMULTI, program LCMS_MAPPERU11)
delete lt_input_fields where fieldname = 'HANDLE'
                                OR
                             fieldname = 'HEADER_HANDLE'.
append ls_salesorder_item to lt_salesorder_item.
// fill schedule line for item
perform get_guid changing lv_guid_sl.
add 1 to lv_handle_sl.
clear ls_input_fields.
ls_input_fields-ref_guid   = lv_guid_i.
ls_input_fields-ref_handle = lv_handle_i.
ls_input_fields-ref_kind   = gc_object_ref_kind-orderadm_i.
ls_input_fields-objectname = gc_object_name-schedlin.
setfield ls_scheduleline ITEM_GUID lv_guid_i.
setfield ls_scheduleline GUID lv_guid_sl.
setfield ls_scheduleline HANDLE lv_handle_sl.
setfield ls_scheduleline ITEM_HANDLE lv_handle_i.
setfield ls_scheduleline QUANTITY '1.000'.
append ls_scheduleline to lt_scheduleline.
// fill partner line
*perform get_guid changing lv_guid_p.
*the partner use the logical key as well
ls_logical_key-ref_partner_handle = '0001'.
clear ls_input_fields.
ls_input_fields-ref_guid   = lv_guid_h.
ls_input_fields-ref_handle = lv_handle_h.
ls_input_fields-ref_kind   = gc_object_ref_kind-orderadm_h.
ls_input_fields-objectname = gc_object_name-partner.
ls_input_fields-logical_key = ls_logical_key.
setfield ls_partner REF_GUID lv_guid_h.
setfield ls_partner REF_HANDLE lv_handle_h.
setfield ls_partner REF_KIND gc_object_ref_kind-orderadm_h.
setfield ls_partner REF_PARTNER_HANDLE '0001'.
setfield ls_partner KIND_OF_ENTRY 'C'.
setfield ls_partner PARTNER_FCT '00000001'.
setfield ls_partner PARTNER_NO bpNumber(input).
setfield ls_partner NO_TYPE 'BP'.
setfield ls_partner DISPLAY_TYPE 'BP'.
move-corresponding ls_partner to ls_logical_key.
append ls_partner to lt_partner.
// example of a second partner function (custom) with data
    override
ls_logical_key-ref_partner_handle = '0002'.
clear ls_input_fields.
ls_input_fields-ref_guid   = lv_guid_h.
ls_input_fields-ref_handle = lv_handle_h.
ls_input_fields-ref_kind   = gc_object_ref_kind-orderadm_h.
ls_input_fields-objectname = gc_object_name-partner.
ls_input_fields-logical_key = ls_logical_key.
setfield ls_partner REF_GUID lv_guid_h.
setfield ls_partner REF_HANDLE lv_handle_h.
setfield ls_partner REF_KIND gc_object_ref_kind-orderadm_h.
setfield ls_partner REF_PARTNER_HANDLE '0002'.
setfield ls_partner KIND_OF_ENTRY 'B'.            "manual entry...
setfield ls_partner PARTNER_FCT customFct(input).
setfield ls_partner PARTNER_NO bpNumber(input).
setfield ls_partner NO_TYPE 'BP'.
setfield ls_partner DISPLAY_TYPE 'BP'.
setfield ls_partner TITLE 'Mr.'.
setfield ls_partner FIRSTNAME 'John'.
setfield ls_partner LASTNAME 'Smith'.
setfield ls_partner STR_SUPPL1 'John Smith and Co'.
setfield ls_partner STREET 'Street1'.
setfield ls_partner STR_SUPPL3 'Street4'.
setfield ls_partner HOUSE_NO '42'.
setfield ls_partner CITY 'Townville'.
setfield ls_partner DISTRICT 'Districtshire'.
setfield ls_partner POSTL_COD1 'AA1 2BB'.
note now ...
*adjustment taken from standard include LCMS_MAPPERF04
*(see where-used-list for BAPI_SLSTRANSACT_CREATEMULTI, program LCMS_MAPPERU11)
I don't use macro because name of the field in input_table is different
*_set_field ls_partner COUNTRYISO 'GB'.
*instead
ls_partner-COUNTRYISO = 'GB'.
ls_input_fields-fieldname = 'COUNTRY'.
append ls_input_fields to lt_input_fields.
*_set_field ls_partner LANGU_ISO 'EN'.
ls_partner-LANGU_ISO = 'EN'.
ls_input_fields-fieldname = 'LANGU'.
append ls_input_fields to lt_input_fields.
move-corresponding ls_partner to ls_logical_key.
append ls_partner to lt_partner.
Create sales orders                                                  *
call function 'BAPI_SLSTRANSACT_CREATEMULTI'
EXPORTING
    testrun       = false
TABLES
    header        = lt_salesorder_header[]
    item          = lt_salesorder_item[]
    partner       = lt_partner[]
    organisation = lt_organisation[]
    input_fields = lt_input_fields[]
    scheduleline = lt_scheduleline[]
    saved_process = lt_saved_process[]
    return        = lt_return[].
// get the GUID of the created object
call function 'BAPI_TRANSACTION_COMMIT'
EXPORTING
    wait = 'X'.
INCLUDE ZZGVBAPISALESORDER_GET_GUIDF01.
The include contains only this:
***INCLUDE ZZGVBAPISALESORDER_GET_GUIDF01 .
*&      Form get_guid
      text
     <--guid text
FORM get_guid CHANGING GUID.
CALL FUNCTION 'SYSTEM_UUID_C_CREATE'
      IMPORTING
           UUID    = GUID.
ENDFORM.                    " get_guid

Error during Replication of Service Contracts from CRM to ECC

Hi,
I'm encountering a problem when replicating a Service Contract from CRM (I'm using SAP CRM 2007) to ECC.
I insert a first Item which is not relevant for pricing (let say, product 123)
I Insert a second Item relevant for pricing, with reference to the previous one (let say, product 456)
I release the Items and I save the contract
When I try to go in edit mode in the Contract, an error appears:
An error has occured in the system DE1CLNT200 while copying the document
Message no. CRM_ORDER_MISC 020
Diagnosis
Errors have occured while transferring the document into another system. Remove the error messages from the enclosed log.
Transmission log
u2022     SALES_HEADER_IN has been processed successfully (Notification S V4 233)
u2022     Material 0 does not exist in plant ZX01 / country CH (Notification E V1 391)
u2022     Error in SALES_ITEM_IN 000101 (Notification E V4 248)
u2022     Sales document was not changed (Notification E V4 219)
It seems that the program does not recognize the product (the error message says "Material 0", not "Material 456") ...
Any idea?
Thanks in advance,
Andrea

Should it be a problem related to the leading zeros?

Not able to edit Service Contract from WEBUI beacause of error

Hi,
I am trying to edit Service Contract from WEB UI. But, when ever I say edit, it is giving error saying
"Document is being distributed. Changes are not possible".
Can you please let me know, why such error comes..and how to rectify that.
Thanks,
Sandeep

Hi Sandeep,
This happens when the document is distributed to ERP Systems. There are certain Item Categories that are sent to ERP System and only once the confirmations comes from those system you can further process those document.
You won't find any errors there.
You can check the BDOC Entries and then can find the target system where the document was distributed. And then logon onto that system and release that document.
Hope this helps.
Thanks,
Samantak.

IDOC type CRMXIF_ORDER_SAVE_M in CRM thru LSMW to create Service Contracts.

Hi All,
I am trying to create Service contracts using IDOC type CRMXIF_ORDER_SAVE_M in CRM thru LSMW.
I have a mapping issue of the file fields to the segment fields;
I have 5 files, Contract Header, Items, Dates, Partners, Objects(Serial numbers);
I Appreciate if you send me the mapping details for me if some one has already done this please;
or any otherhelp on the notes/documents are highly appreciated
Thanks
Iver

hi, do you mean the problem is in the file resource file, and you want to use it in LSMW?
If so, I have meet the similar problem, two source file inbound into LSMW. one header , one item
And I solve it in this way,
combine the 2 file before lsmw read it, like this
Header data 1 /   item1
header data 1 /   item2
header data 2 /   item1
header data 3 /   item1
header data 3 /   item2
for each line, the header data is exist, if item is mutiple, the header line can be repeat.
Then the 2 file combine to one file, lsmw read the combined file
You need to do some additional logic in data mapping, mapping the different item in each loop, but header data once if they are same.

FM/Class for creating service confirmation from service order

Hello Gurus,
Does anyone know a FM/BAPI/Class to create service confirmation from service order ?
With warm regards,
Kallol Bhowmick

Hello Kallol
You can trigger a confirmation from service order using action profile.
Here is how to define action profile:
IMG > CRM > Basic Functions > Actions > Actions in Transaction
Dialog Stucture> Action profile:
Object type = BUS2000116
Context class = CL_DOC_CONTEXT_CRM_ORDER
Dialog Stucture> Action Definition:
Processing time: Processing using selection report
Check box schedule automatically, Changeable in dialog and executable in dialog.
Dialog Stucture> Processing types
Permitted processing types of actions: Select - Method Call
Settings method call: Method - COPY_DOCUMENT (you can also try COPY_DEF_ITEMS)
Processing Parameter:
-Select change icon a new window opens - container editor
-select create icon another window opens - display container editor
Here enter following:
Element = PROCESS_TYPE
Name = PROCESS_TYPE
short desp = PROCESS_TYPE
Tab > Dtype:
Structure = CRMC_PROC_TYPE
Field = PROCESS_TYPE
Tab> initial value
Here maintain the transaction type of your confirmation.
save your action profile. Now assign action profile to Service oder transaction type.
I hope this info helps.
Regards
Rupesh Patil

ERROR IN CREATING SERVICE CONTRACT

HI GUYS,
WHEN IAM CREATING SERVICE CONTRACT IN VA41 IAM GETTING ERROR " BASELINE DATE=TODAYS DATE FOR PERIOD
HORIZON" WHY IAM GETTING THIS ERROR HOW I CAN RESOLVE THIS.PLEASE GIVE ME STEP BY STEP SOLUTION

Hi Nagesh,
Check if the settings for baseline date are correct. Please refer the below mentioned thread and see if it is helpful for you:
Contracts Creation message Base line date for rule 11 not
Thanks

Creating service contract from OM

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