Creating transaction requests in DRM 11.1.1.2

Hi
How do we create transaction requests in DRM v11.1.1.2. I see an option to view request history in the Tools menu but no option to create a request!
Many Thanks
VG

Hi
What do you mean? Every request is being written to history (logging, nodes creation/changing/deleting and etc)...
Best regards

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Create transport request based on SDMI transaction type

Hello,
a customer of mine intends to use transaction type SDMI in a kind of unusual way. He only creates SDMIs without creating projects, cycles or change requests in ChaRM. He uses a customized copy of the normal correction to track his changes and now needs to activate the functionality to create transport requests as an auditor requirement.
As I'm not proficient in ChaRM, I would like to know if that is at all possible.
Assuming it is possible, what would be the preferences to use action "Create Transport Request" regarding IBase etc.?
Assuming it is not possible, what would be necessary as a minimum to establish the link to the respective system in which the transport request should be created to get that action working, a maintenance cycle? How is the maintenance cycle linked to the ticket?
That are a lot of questions, and it would be highly appreciated if somebody could lighten up the fog there for me.
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Kind regards,
Emanuel

Hi,
1) Do I need to perform any steps in the task list before ChaRM can be used?
No once task list is in active state and sdmn is created for ur project u can start using charms
2) How is the maintenance cycle ticket (SDMN) linked to the change requests? Is this linkage done in the SDCR ticket via the maintenance project in the "Customer fields", where solution, maintenance project etc. can be assigned? Or is this implicitly done by the chosen IBase?
Yes everything is dependent on IBASE and logical component.
Check this links
https://websmp202.sap-ag.de/~sapdownload/011000358700000657692007E/ECTS_CHARM_SP12.PDF
/people/dolores.correa/blog/2008/07/26/first-steps-to-work-with-change-request-management-scenario
http://help.sap.com/saphelp_sm32/helpdata/en/0c/5b2160f6fa4b83a3674a210b1cdeb0/content.htm
Check SMP/SDN
https://websmp208.sap-ag.de/changecontrol
Resources on CTS+ [original link is broken]
Hope it solves ur queries
Regards
Prakhar

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HI all,
I am unable to create service requests in the e-service scenario, after i enter all the data and press save button, it says that number is null.
There is no dump in the crm system.
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its giving an error message "An error occurred. The action that you requested could not be performed"
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When i tried through DBCA it hanged...
through oradim it the posted error was appearing
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I am getting Error message while creating Appropriation Request.
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RAISE_ exception
Runtime Errors         RAISE_EXCEPTION
Date and Time          18.07.2011 07:15:07
ShrtText
Exception condition "ERROR_IN_STATUS" raised.
What happened?
The current ABAP/4 program encountered an unexpected
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Error analysis
A RAISE statement in the program "SAPLAIA_TOOL" raised the exception
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Short description of exception condition:
For detailed documentation of the exception condition, use
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Trigger Location of Runtime Error
     Program                                 SAPLAIA_TOOL
     Include                                 LAIA_TOOLU11
     Row                                     119
     Module type                             (FUNCTION)
     Module Name                             AIA_TOOL_GET_STATUS
Source Code Extract
Line SourceCde
89 *                TYPE       = SY-MSGTY
    90 *                CL         = SY-MSGID
    91 *                NUMBER     = SY-MSGNO
    92 *                PAR1       = SY-MSGV1
    93 *                PAR2       = SY-MSGV2
    94 *                PAR3       = SY-MSGV3
    95 *                PAR4       = SY-MSGV4
    96 *           IMPORTING
    97 *                RETURN     = ls_return.
    98 *   endif.
    99 *   if not ls_return is initial.
   100 *      append ls_return to return.
   101 *      raise error_in_status.
   102 *   endif.
   103 *
   104 * Füllen der Ausgabetabellen
   105    perform fill_output_tables tables lt_status
   106                                      lt_jsto
   107                                      et_appreq_status
   108                                      et_appreqvarnt_status
   109                                      et_appreq_user_status
   110                                      et_appreqvarnt_user_status
   111                                      lt_objnr
   112                                      lt_objnr_varnt
   113                                      lt_return
   114                               using i_language
   115                                      i_with_text.
   116
   117    if not lt_return[] is initial.
   118       append lines of lt_return to return.
>>>>>       raise error_in_status.
   120    endif.
   121
   122
   123 ENDFUNCTION.

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You said you are trying to do this stuff in IDES right.
If you are using IDES provided by a company and where many people play on IDES, then you can get many such issues...
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SB

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arya

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I need to create a service request template in crm web ui,
Following are the steps followed.
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Hi Atul,
1. Screen shot 1 is correct
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Try copying this to your custom role in your required work center. It should work.
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Satya Denduluri.

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GOS: create attachment sent by PI while creating Service Request

Hi Friends,
I am developing a custom FM which creates Service Request Notification(QMEL).
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Are there any thoughts how I should get data from PI to ECC to achieve the functionality??
I appreciate if anyone gives me an idea how to proceed?
Regards,
Satya Denduluri.
GOS: create attachment sent by PI while creating Service Request

Hi,
did you try business object SOFM ( transaction SWO1 ) ? It offers a lot of methods around attachments, documents.
Regards
Dirk

Change Request Management--Create Transport Request from Service Desk

Hi Experts,
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Regards.

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/people/dolores.correa/blog/2009/07/23/change-request-management-scenario-working-examples
/people/dolores.correa/blog/2008/07/26/first-steps-to-work-with-change-request-management-scenario
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Diego Fischer,

CHARM - Ibase while creating change request document

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regds,
CB

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Shetty

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Hello team ,this is my requirement .. Through customizing..
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By customizing, you can set a default priority to a given transaction type.
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Best regards,
Sylvain AGUETTAZ

Creating transaction requests in DRM 11.1.1.2

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