Creating WIM ECC variables

Hi,
We have installed CIM 9.0.1 and UCCE 9.0, we are able to pass the default activity_id and customer_name to ICM in the user.cim.activity.id and user.wim.customer.name.
But we want to pass the customer email which is available in CONTACT_POINT_DATA attribute
we have created a ecc variable in ICM called Call.user.cim.contact.point.data and have created a call variable in CIM called CONTACT_POINT_DATA. but we are not able to obtain this value in the ICM script.
Please suggest the correct procedure to create ecc variables for WIM 9.0.1.
Thanks
Kishore B

HI Dilip,
This is fixed in CIM 9.0.2 where you can tag custom attributes to call variables and map them to icm ecc variable in the queue config
Regards
Kishore B

Similar Messages

Default CVP ECC variables?

I have a question regarding ECC variables that are required when installing CVP. I've been looking through the docs and it's been a long time since CVP was installed. I know there were several created such as user.microapp.media_server, etc. but we ran into an issue this past week. Basically a GS node stopped working, meaning 98% of the calls were aborting, not failing. Usually there are some that abort, TAC indicated that most likely these were callers just hangning up.
After tracing come calls we noticed on the PIM that we were getting the error:
NewCall from VRU referenced an unregistered ECC variable tag: 26
This referenced user.cvp_server_info, don't think this was ever created and no idea why it just started breaking now. It was created and everything went back to normal and obviously currently researching this. TAC also indicated there were several other that were not configured but I'm assuming they are specific to the environment as one of them was user.microapp.cvpmovies_par and I'm guessing this would only be used with a video optin.
My question: is there a list of ECC variables that need to be added in as a default or is it all based on unique configurations, h323, SIP, whether you will be doing certain transfers, etc. Looking at the SRND and Config guides (7.X) it seems to indicate in several sections specific ECCs that need to be configured if you are configuring a certain part of CVP.
Thoughts or can someone point me to a link/doc? I don't see this referenceed in any 7.X docs so far.
Thanks!

To be honest I'm not so sure that you adding that ECC variable actually resolved the problem more than you restarting the whole thing. Those warnings have probably always been there. They'll show up any time the VRU attempts to use an ECC variable that's not defined on UCCE.
The section 'Common Unified ICME/ICMH Configuration: Define Unified CVP ECC Variables' of the CVP 8.5 Configuration Guide at least indicates when an ECC variable is Required.
Cheers,
Kris

UCCE - ECC Variable and User Variable

Hello All
As known from Cisco documents, total size of the buffer used to store the "ECC variables" internally is 2000 bytes.
Is there any constraint similar for User Variables?
Did some googling and found this one from the link below
https://supportforums.cisco.com/discussion/10336156/icm-variables
Its says "User Variables are up to 40 characters in length, with no specific limit to the amount of them,
the data collected is stored in a specific way"
Can you please confirm is there any buffer limit to User Variables in ICM?
Thanks
Mahesh
[email protected]

Mahesh,
The ECC variable limit is 2500 bytes, not 2000.
There is no hard limit for User Variables, though I suspect if you had more created than what can fit in the RAM on the router, you would have some issues. You would likely need many thousands of User Variables in order to use gigabytes of RAM, though.
The use cases for ECC and User variables are quite different... an ECC variable is for data about the current call, while User Variables are usually more appropriate for "global" data that needs to last across multiple calls, such as open/closed states.
-Jameson

Error while creating a Characteristic Variable with Replacement Path

Hi all,
    I am trying to create the Characteristic Variable ZVLOWDT (Low Date') with Replacement Path on characteristic ZSTARTDT (Start Date) and it gives the error 'Source to replace 'Low Date' is not defined.
   I have created a User Entry Variable VAR_DATE (Start Date) with interval like '01/01/2009 - 01/15/2009' and Customer Exit variable ZVCPDAY (does some calculation based on the input of VAR_DATE) on the same ZSTARTDT characteristic. I want to get the 01/01/2009 (lower range date of the selection) into this Characteristic Variable ZVLOWDT. We are in BI 7.0 and the following are it's properties:
General Tab:
Description: Low Date
Technical Name: ZVLOWDT
Type of Variable: Characteristic Value
Processing by: Replacement Path
Reference Characteristic: ZSTARTDT Start Date
Details Tab:
Variable Represents : Single value
Variable is: Mandatory
Variable is Ready for Input : unchecked
Replacement Path Tab: Replacement Rule
Replace Variable with : Variable
Variable : VAR_DATE
Replace with : KEY
Why I am getting this error, PLEASE ?
Thanks,
Venkat.

Hi Khaja,
   We could derive a Variable value from another Variable with out Customer Exit. There is a white paper.
First have the User Entry Variable (ZV_X) and it accepts the date range like '01/01/2009 - 01/31/2009'. Next create the Characteristic variable (ZV_Y) of Replacement Path for which source variable will be ZV_X and we could get the 'FROM Date' (01/01/2009) from the selection (ZV_X) into it (ZV_Y).
While creating the Characteristic variable (ZV_Y) of Replacement Path, I didn't find my newly created ZV_X variable in the list of available variables under 'Variable' header in 'Replacement Path' tab and it is causing the error 'Source to replace variable ZV_Y is not defined'. How could I create the Characteristic variable of Replacement Path, PLEASE ?
Thanks,
Venkat.

No data in ecc variables in failover mode

Hi all,
got a problem with custom enterprise data layout when CAD is connected to secondary node.
With "set enterprise..." I set a special layout for CAD enterprise data in my script. This works fine as long as CAD is connected to primary node. When CAD is connected to secondary node there is no data in expanded call variales and CAD displays default layout. Changing default layout and writing the content to predefined variables works fine. So it seems only extended call variables are not working in failover mode.
Any ideas?
Br
Sven
(UCCX v8.5)

Hi Sven,
Looks like TAC helped fix the issue. Previously we had rebooted both servers without success. TAC suggested to restart the Desktop Enterprise Service on both servers (I did Pub first than Sub). I've verified ECC variables are being sent to CAD correctly.
The root cause might of been a network outage we had a week ago. We were using the Desktop Workflow Administrator at the time of the outage.
Kyle

SRM PR,PO is not getting created in ECC backend

HI
i create SC in classic scenario. and after the manager approve the SC the follow on Doc didnt create in ECC
i define object for po pr and reserve in backend
when i check FM :BBP_PD_SC_CHECK i havent any error message
but when i have chek the SC in RZ20 i have this error: Local Error: Shopping cart 0010000308: Error creating the follow-on document
and when i chek BBP_PD i have this status:
Stats:
           Status         Description                    Inactiv
HEADER     I1015          Awaiting Approval              X
HEADER     I1021          Created
HEADER     I1038          Complete
HEADER     I1106          Shopping cart ordered
HEADER     I1129          Approved
how to resolve this issue?
Regards
Elham

Dear Elham,
To find the solution of the problem I think you need to debug.
Follow below steps if this help you
a) Run the report "FBGENDAT"
b) Input the data as below screen shot
c) Then go to se37 execute FM : BAPI_PO_CREATE1
d) You will find the test data directory and test data will be saved as below
e) In this test date change PO number you should get the error which you are getting above.
Thanks
Ankit Jain

Create current date variable at universe level

Hi Everyone
I have created report regarding to daily car sales. However there is records registered for further months, 2015 December for instance.
Actually they are error records, but I can't delete them since data transfer is realizing automatically and updates hourly.
That is why I have decided to use prompt for report: date is less or equal to current date. But couldn't find way how to create current date variable.
Please help with this.
Regards...

Yes.
Create an object called Today as:
cast(convert(char(10),getdate(),23) as datetime)
Note that it will not parse because it does not reference a table. Don't associate it with a table just to get it parsing as you will then have that table in every query that uses the Today object, whether you want it or not!
It will work fine when you use it in your query. In your example, create a condition of Ship Date Less Than Or Equal To Today where Ship Date and Today are the names of the two objects. This will then translate into SQL as:
WHERE orders.ship_date <= cast(convert(char(10),getdate(),23) as datetime)
This will parse because the table orders is in the statement.
I hope that is clear.
Regards,
Mark

How to create a global variable in forms 6i

How to create a global variable in forms 6i

:GLOBAL.my_var := 15; Well, this statement is not correct! Global variables
stores a character string of up to 255 characters in
length. Thus, valid statement for Khurram example
is:
:GLOBAL.my_var := TO_CHAR(15);
or
:GLOBAL.my_var := '15';
But numeric values are implicitly converted by oracle so there's nothing in fact wrong with the statement...
:GLOBAL.my_var := 15;
;)

Error creating Customer Exit variable, please help

Hi Experts,
This is the scenario, I need to obtain the convertion rate from the table TCURR in order to convert several currencies to USD, so I created a Customer Exit variable that gets the Period and based on that obtains the conversion rate for the last day of the given month from TCURR, the problem is when I created the Formula Variable to get the value from the Customer exit variable I got the following error:
'ZVARREGEXIT' ALREADY EXISTS; SELECT A DIFFERENT NAME.
But in not using that name anywhere on my variables creation, Im doing something wrong? How can I check wheres is that variable being used.
Ideas, comments are always welcome and appreciated.
Regards.

Hi Ed,
Open Admin Workbench (RSA1) and choose Transport Connection --> Object Types --> Query Elements --> Variable --> Select Objects. Find the variable of interest and transfer it back to the main screen, then right-click and choose 'Display Description'. That will show you a "where used" list of queries, workbooks, etc.
Next, you can use the previous technique to open one of the queries, find the variable in the query, and determine which InfoObject it is associated with.
Hope this helps!
Regards,
Saurabh

How can you create a local variable from a boolean control?

I want to create a local variable from a boolean control, but it says that boolean latch actions are incompatible with local variables, but I need a way to check this boolean control in two differents loops, how can I do it?

"Graci" schrieb im Newsbeitrag
news:[email protected]..
> I want to create a local variable from a boolean control, but it says
> that boolean latch actions are incompatible with local variables, but
> I need a way to check this boolean control in two differents loops,
> how can I do it?
Use global variables.
Compare them with a constant Boolean like F or T.
The result is true or false and then you can use it in a Cae-Loop.
Martin

Purchase Order created in ECC has an unwanted component

Hello All,
We use K-class line item component on the BOM in our process. APO selects the right component used on the Sales Order & puts it on the BOM of the sub-con Purchase Order. When Purchase Order is created in ECC, an unwanted component is
showing up.
The unwanted component, is one of the regular by-prod item appearing on another alternative BOM for the same material.
BOM for KMAT matl X -
Alt BOM # 1 -
Components A & B (A is the by-prod)
Alt BOM # 2 -
Dummy component for Costing & K-class line item used with Variant Configuration.
When we create a Purchase Order from APO (P Req converted into Purch Ord), we are getting the Comp A, instead of the Dummy component as the 2nd line item. The K-class item shows up as desired.
Is this is bug in std SAP, has anyone faced this before?
T

Hello Mario,
Not sure if the system is really picking the Alt BOM # 1, since the K-class item, which is on the Alt BOM # 2 is getting picked correctly.
Thanks

Report Painter using user exit U002 to create a formel variable for FI-SL

Hi,
I would like to use Report painter creating a formel variable with U002(VAR1,VAR2) for FI-SL and did following:
1. go to TCode: GS11
2. Formel: selecting U002 from Formel-Exit list and giving var1 and var2
      '#U002(VAR1, VAR2)'
3. Save
4. Erro message: U002 is not definiert.
Why???
U002 is already implementiert in
Class ZCL_IM_FI_FORMULA_EXIT
method IF_EX_G_SET_FORMULA_EXIT~EVALUATE
CASE flt_val.
    WHEN 'U002'
Could anyone help me? Thanks!
Klara Zhao

dollyb wrote:
if enter 05.2008
the volume should look like below as a vairable range.
sales volume
01.2008 - 05.2008
you want 01.2008 - 05.2008 as description , thats what your requirement right?
When 'ZTEXT2'.
DATA: ZYEAR(4)   TYPE C,
ZTEMP1(6) TYPE C,
ZLOW(14) TYPE C.
if i_step = 2.
CLEAR L_S_RANGE.
Loop at i_t_var_range into intern_range where VNAM = 'user entered variable for calmonth'.
*lets say user entered 05.2008
ZTEMP1 = INTERN_RANGE-LOW.
* now ZTEMP1 has 05.2008
ZYEAR = ZTEMP1+0(4)
* zyear = 2008
*A SLIGHT MODIFICATION TO CONCATENATION
CONCATENATE '01' ' .' ZYEAR '-' ZTEMP1 INTO ZLOW.
*SO 01. 2008 -05.2008 WILL BEN IN ZLOW
L_S_RANGE-SIGN = 'I'.
L_S_RANGE-OPT = 'EQ'.
L_S_RANGE-LOW = ZLOW.
APPEND L_S_RANGE TO E_T_RANGE.
ENDLOOP
ENDIF.
use the text variable as description then u will get the required result i.e &ztext2&
HERE I DIDN'T written any L_S_RAnGE-HIGH.
Regards,
Ranganath
Edited by: Ranganath on Nov 9, 2011 9:41 AM

An Inquiry Document is to be created in ECC from CRM system

Hi Friends,
An Inquiry Document is to be created in ECC when an project opportunity is created and the phase of the opportunity is Quotation Stage in CRM system using Tcode CRMD_ORDER.
So the scenario is when i create project opportunity and save it in the CRM,while saving at the same time i need to create Inquiry document in ECC system using BAPI "BAPI_INQUIRY_CREATEFROMDATA".
So can any one suggest me where should i need to call the BAPI , what parameters i need to pass ,
It would be helpful for me if any one help me out.
Regards
Raghavendra Prasad
Message was edited by:
Raghavendra Prasad

I actually followed your blog and developed a sample application
How to create SAPUI5 application consuming Gateway service with the help of SAP NW Gateway Plug-in for Eclipse
Can you please explain below :
1) I was getting an UI like this , but in example you provide you achieved a table like UI. May i know the reason behind this?
How can i achieve the UI as in blog?
my result
example in blog result
2) The result i achieved is not responsive. When i change the size of my browser the UI design does nt adjust itself.
How to make this responsive?

How to create a local variable in bpel?

Hi,
In my bpel flow I need to call service based upon a pl/sql procedure multiple times. The procedure returns the results of a query in chunks and contains a boolean as an output parameter that tells me whether there are any more records that need to be fetched based upon which I will be calling the service again. I want to achieve this using a while loop. So for the while loop condition I am thinking of creating a local variable in the bpel process and assign it an initial value of false(). Then once the service is called I will set the value of this variable to the output boolean parameter returned by the procedure. So while the boolean is true the service will be called again.
My question is how can I create a local variable in bpel and assign it an initial value of false. Or is there any other way that this can be achieved?
Thanks!!

Hello! thanks for yr response.
I tried creating a new variable by defining a scope. But in the create variable window I cannot define a standalone variable of boolean type I need to pick up the type from an lov that brings up a list of all existing variable! so basically u are just mapping to an existing variable which in my case will not work because I will need to map to one of the elements of the output of the pl/sql procedure based service -- also this element itself is not exposed in the lov only the name "inputParameters" is displayed as the element --all the contents are not exposed.
Any suggestions?
Thanks!

How to Create a Session variable in JSP?

How to create a session variable and add attributes to it?
For example i want to create a session variable called "name" and add value "user" to it? if i try to do it with setAttribute(), it is giving error as both is of type string? how to do it? kindly help me

This is variable what is working in my aplication
String variable;
if(user == null){
               user=new String("");
     }//if you don'y do this you will have null pointer exception
session.setAttribute("user",user);//put value
          String name=(String)session.getAttribu("user");      //get value;
I hope this will help

Creating WIM ECC variables

Similar Messages

Maybe you are looking for