Creation of 1:M relationship in CRM on demand

Could you guys please explain me on how to create a 1:M Relationship on Opporunity Product Revenue and Custom Object.
thanks
Subbu

Sorry this is not possible, or have you seen any field pointing to Opportunity Product Revenue on Custom Object? There is only a product link. You can do it with webservices instead, but you cannot use related lists then...

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What is the Relationship between CRM On Demand Analytics and OBIEE?

How are these things different? How are they the same?
Thanks

Dear Mohammed,
You can keep creating new threads for this question but I think the answer will be the same.
There does not appear at this time to be an opensource API for Java for H.323. I do not know why this is but it appears to be well so. The open H322 site has a C++ project and the last time you asked this question and again today I did quite a bit of searching and I cannot find ANY Java open source API for this. As I also mentioned the last time there was a JSR for H323 but it was withdrawn. Between this and the number of closed source only (but free) implementations I strongly suspect that there are some licensing or something issues with H.323 technology or implementations that are restricting development of versions at least for Java.
All in all give it up.
I strongly believe at this point your best and perhaps only recourse is to use the IBM engine. It appears free to use. The source is closed but again I see no alternative.
Regards

Creation of Tech Master data with CRM IC Web Client

Hi Experts,
I have a query regarding creation of Technical master data via CRM IC Web client ( CRM7.0 & ECC6 for ISU)
1) If we are using CRM IC web Client then , how the creation of Technical Master Data is triggered from web client ?
2) Where the technical master data created first ISU or CRM ?
If anyone has the info on this please let me know.
regards,
Sagar

Hi Sagar Arvind Phirke,
1) You need to configure CRM Middleware to exchange data between CRM and IS-U;
2) Data is created first in CRM, then it's replicated to IS-U.
Check this helpful documentation: http://help.sap.com/saphelp_crm70/helpdata/en/46/66235fc77c453a8696f76c66e8014c/frameset.htm
Best Regards,
Pedro Nunes

Middleware: Changed partner function in R/3, appends relationship in CRM

Hi Group
Partner functions in R/3 are mapped as relationship categories in CRM and the transfer is happening through middleware.
However if I change the BP for an existing partner function in R/3, it is not changing the BP in corresponding relationship in CRM.Instead it is adding a new relationship category.
Ex.
- An account in R/3 has a partner function "Sold to Party" as BP Id "1234". This does create a relationship category in CRM "has sold to party" with BP Id 124. -- Works fine. No issues.-
- Later if I "change" the BP id 1234 to a new BP Id "5678" in R/3 for Sold to Party partner function, it does not update the relationship category in CRM. Instead it adds a new relationship category for "Sold to Party" with BP Id 5678. ISSUE.
We dont want to create a new relationship, instead we would like to update the relationship for new BP Id.
If anyone has any any clue how to resolve this, please share your thoughts. It is a very critical requirement.
Answer will be suitably rewarded with points.
Thanks & Regards
Vishal Mani

Hi Michael,
Thanks for asking . This Dinesh ( Vishal's colleague ) ..We found that the Dumps are because of the implmentation of the SAP Note 497146 which provides a enhancement to the existing FM BUPA_MWX_BDOC_MAP_REL_CENTRAL . This is throwing the short dump.
We raised a OSS message and SAP replied back saying the behivour of the sytsem is as per standard and its not a bug .
Can you please us to achive the following !!
We want to avoid the replication of BP relationship ( sold to party to Z Custom A/c group ) which does not have a Sales area ? Do you know a BADI which can help us to achive this functionility ??
I mean we want a control of the BP releationship replication via Middleware using BADI .. Can you please help us here . Also please provide any list of BADIs which can help us on this ?
Please get back at the earliiest , as we have a Go-live tommorow .
Thanks and Regards
Dinesh

How to use multiple instances in Oracle CRM On Demand

Hi,
Just wanted to know if we can have multiple instances in Oracle CRM On Demand? Our company has bought licenses for Oracle CRM On demand and have received a single link for the development / staging, but we have two seperate business units that will be using this systems and their processes are completely different....I thing i wanted to ask is if we can have a sub system within a big system without both interfering into each others processes.
I hope it makes sense.
Thanks
Ahmed

Hi Ahmed,
This might be quite possible. Again, it depends on the organizational and technical complexity of both these BU's.
1. There can be different processes in different geographies in which your application might be used. Inorder to achieve this in a single instance of CRM On Demand.
There can be some fields that are specific to certain region, in that case you can use Roles, Access Profiles, Dynamic Layouts to change the Fields of the layouts which will allow the user to enter/read information specific to only that user.
2. Workflows can be used to trigger an event only for users in certain BU defined in your application.
Also the Sales Process is specific to a Role and by configuring them correctly you can make these processes fit your requirements.
3. There are somethings that always remain the same though, like Accounts, Contacts , other entities and the pre-defined relationships, their names. Off-course these can be modified but when modified they apply through the applications. So you won't be able to have different names to the Account entity in the Major BU and the subset BU.
I would suggest you get in touch with Oracle Expert Services if you are looking to get more details on how you can make best out of a single instance.
Good Luck!
Royston

Database size in Oracle CRM On Demand

Can anyone tell me what the database limitations on On Demand are? How many records can one store?
Many thanks in advance
JC

Hi everyone...
I am copying a reply I got from Oracle about Storage Limits. This will be helpfull to all of us.
We recently instituted a new CRM On Demand storage policy. This new policy is significantly more generous than the former policy at no additional charge. We used to offer 30MB pooled storage for Multi-tenant, 45MB for Single-Tenant Standard Edition, and 60MB for Single-Tenant Enterprise Edition (this space covered standard records and attachments).
Customers often think in terms of records and not MB, especially when they are considering importing x million contacts or other records. An average record uses 2KB. We have made the following changes:
Multi-tenant.30MB or 15,000 records. Added 100MB per user for attachments;
Single-Tenant Standard edition. 45MB or 22,500 records. Added 150MB per user for attachments;
Single-Tenant Enterprise edition. More than doubled the 60MB or 70,000 records. Added 200MB per user for attachments;
In summary the new limits are:
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Records per User
Megabytes for Attachments to Records per User
Multi-Tenant
15,000
100
Single-Tenant Standard Edition
22,500
150
Single-Tenant Enterprise Edition
70,000
200
Partner Relationship Management
5,000
25
Additional Purchase: 10USD per month
50,000
300
A couple of additional notes:
When counting records we are only counting primary data records. Meta-data and configuration records don’t count against the limit. Similarly all of the records stored in the analytics data warehouse, back-up, etc. don’t count against the limit.
Usage is pooled as before (i.e. a customer receives the amount of storage per subscriber as listed above multiplied by numbe! r of subscribers).
You can view the number of users for a Company on the Company Profile in the Licensed Users field.
We have added a number of usage reports in R18 but they are focused on users logged in, what objects they are accessing, and configuration information. They do not include storage yet. Similar to ! our current policy, we will not be actively enforcing this limit against all customers. Instead, we look for customers egregiously abusing the storage limit and notify them so they can correct their usage. These limits should also provide a good guideline when customers are deciding how much data to import (i.e. it may be better to clean the data first and import the million records you really need rather than importing all 10 million records when 90% of them are redundant or obsolete).

Integrating CRM On Demand with EBS (12.1.3) using BPEL

Hi,
I am working on POC for the integration between EBS and CRM On Demand. We are EBS R12.1.3 and have SOA Suite 10g.
We are planning to use BPEL to do this communication between EBS and CRM OD. Is this something that is possible using BPEL. In additional to BPEL, do we need Java coding or any other language coding?
I donwloaded the Account WSDL from the CRM OD website. Created a new BPEL Process using that WSDL. I read that we need to pass the login credentials using a soap header. Can you please let me know how we can do this in a BPEL Process.
Any pointers would help me alot.
Thanks in advance.
Thanks,
Sreenivas.

Hi,
I found a document about using this feature with EBS 11i. I could not find any document that says it is not supported.
http://simplelogic.in/casestudy/Oracle_EBS_11i_Resumable_Space_Allocation_For_Manufacturing_Sector.pdf
Regards,
Bashar

Error while calling siebel crm on demand web service

Hi.
Has anyone encounter this problem before while trying to invoke the Siebel crm on demand web services? Please help.
Also, do I have to set up the SSL Trust Key and trust file to include the Siebel crm SSL cert?
faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.generalException
faultString: com.ibm.wsspi.channel.framework.exception.ChannelException: com.ibm.wsspi.channel.framework.exception.ChannelException: Invalid trust file name of null
faultActor: null
faultDetail:

Hi, yes I only use jax-ws to generate client artifacts for On Demand. I can imagine for first time user you have really big problems to generate the client code... The reason for this is in most cases the size of the wsdl files.
What you can do is.
1. Think about what you really need of the selected wsdl. eg. if it is account do you need all related objects like PlanAccount etc?
2. If you know what you need start to delete the not needed definitions from the wsdl and try the generation of client afterwards.
Best Regards
SL

Consumer Contact's Web Service CRM On Demand: Problem to do an operation!

Hi,
I'm trying to consume a Web service offered by CRM On Demand, namely it is the Contact object.
The steps I followed were:
1) Download the file .wsdl associated with contact from CRM On Demand
2) Generate Proxy web service from JDeveloper 10g (version: 10.1.3)
3) Configure the client to consume the resource and to do, for example, the contact’s insertion.
I can make a login and a logout on the Web Service correctly, but when I try to do an insertion I can’t do it.
The log generated by JDeveloper when running the client is as follows:
WARNING: Unable to connect to URL: https://secure-ausomxgfa.crmondemand.com/Services/Integration due to java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Message send failed: www-proxy.au.oracle.com
error: java.rmi.RemoteException: ; nested exception is:
HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Message send failed: www-proxy.au.oracle.com
java.rmi.RemoteException: ; nested exception is:
HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Message send failed: www-proxy.au.oracle.com
at crmondemand.runtime.Contact_Stub.contactInsert(Contact_Stub.java:283)
at crmondemand.ContactClient.contactInsert(ContactClient.java:96)
at crmondemand.ContactClient.main(ContactClient.java:71)
Caused by: HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Message send failed: www-proxy.au.oracle.com
at oracle.j2ee.ws.common.util.exception.JAXRPCExceptionBase.<init>(JAXRPCExceptionBase.java:93)
at oracle.j2ee.ws.common.util.exception.JAXRPCExceptionBase.<init>(JAXRPCExceptionBase.java:89)
at oracle.j2ee.ws.client.ClientTransportException.<init>(ClientTransportException.java:33)
at oracle.j2ee.ws.client.http.HttpClientTransport.invokeImpl(HttpClientTransport.java:144)
at oracle.j2ee.ws.client.http.HttpClientTransport.invoke(HttpClientTransport.java:121)
at oracle.j2ee.ws.client.StreamingSender._sendImpl(StreamingSender.java:169)
at oracle.j2ee.ws.client.StreamingSender._send(StreamingSender.java:111)
at crmondemand.runtime.Contact_Stub.contactInsert(Contact_Stub.java:265)
... 2 more
The HTTP Proxy Server settings (Tools-> Preferences-> Web Browser and Proxy) in JDevloper is:
- Host name: www-proxy.au.oracle.com
- Port: 80
- Exceptions: xpvmware | *. oracle.com | *. peoplesoft.com | *. jdedwards.com | *. mlab.jdedwards.com | *. oracle.com | *. peoplesoft.com | *. jdedwards.com | * . mlab.jdedwards.com
- No authentication.
I'm not sure if it's a problem with HTTP proxy server settings or URL/ENDPOINT problem, because maybe I am trying to access an incorrect URL.
If I try to access from the browser to this URL I can't access the wsdl, so I do not know if this address is correct, but is specified in the file. Wsdl:
<soap:address location="https://secure-ausomxgfa.crmondemand.com/Services/Integration" />
For this reason, I supposed that it is correct...
I have tried to access via URL with the follows:
- https://secure-ausomxgfa.crmondemand.com/Services/Integration
- https://secure-ausomxgfa.crmondemand.com/Services/Integration/Contact
- https://secure-ausomxgfa.crmondemand.com/Services/Integration/Contact?wsdl
In all I have the next response from the Internet browser:
<?xml version="1.0" encoding="UTF-8" ?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Body>
<soap:Fault>
<faultcode>soap:Client</faultcode>
<faultstring>Client</faultstring>
<detail>
<ErrorCode>SBL-ODU-01001</ErrorCode>
<ErrorMessage>An invalid command was specified: doGet with no data</ErrorMessage>
</detail>
</soap:Fault>
</soap:Body>
</soap:Envelope>
Since the client generated, I have tried with the follows:
1) System.setProperty("javax.xml.ws.BindingProvider.ENDPOINT_ADDRESS_PROPERTY", endpoint);
2) myPort.setEndpoint(endpoint);
where endpoint = "https://secure-ausomxdsa.crmondemand.com/Services/Integration" + ";jsessionid=" + idSesion;
or "https://secure-ausomxdsa.crmondemand.com/Services/Integration" (with both options I can do the operation...)
and idSesion = logon("https://secure-ausomxdsa.crmondemand.com/Services/Integration",USERNAME,PASSWORD);
Do you know what is the correct URL (endpoint)?
Is that a correct HTTP proxy server configuration to invoke a Web service CRM On Demand? But so, what is the correct setting? And if it is a good configuration, what am I doing wrong?
The source code from my client is:
String idSesionFull=null, idSesion=null, endpoint=null;
try {
crmod.DefaultClient myPort = new crmod.DefaultClient();
System.out.println("Invoking: " + myPort.getEndpoint());
ListOfContact list = new ListOfContact();
ListOfContact outlist = new ListOfContact();
Contact[] contacts=new Contact[2];
Contact contact=new Contact();
//ContactWS_ContactInsert_Input in=new ContactWS_ContactInsert_Input();
//ContactWS_ContactInsert_Output out=new ContactWS_ContactInsert_Output();
// Login WS (HTTPS)
//URL = "https://secure-ausomxdsa.crmondemand.com/Services/Integration"
idSesionFull=conexionWS_CRM.logon(URL,USERNAME,PASSWORD);
idSesion = conexionWS_CRM.getSessionId(idSesionFull);
//Another option I have tested: endpoint = "https://secure-ausomxdsa.crmondemand.com/Services/Integration" + ";jsessionid=" + idSesion;
endpoint = "https://secure-ausomxdsa.crmondemand.com/Services/Integration";
myPort.setUsername(USERNAME);
myPort.setPassword(PASSWORD);
myPort.setEndpoint(endpoint);
System.setProperty("javax.xml.rpc.service.endpoint.address", endpoint);
System.setProperty("javax.xml.rpc.security.auth.username", USER);
System.setProperty("javax.xml.rpc.security.auth.password", PASSWORD);
System.setProperty("javax.xml.ws.BindingProvider.ENDPOINT_ADDRESS_PROPERTY", endpoint);
// Add contacts
for (int i = 0; i < contacts.length; i++) {
contact.setContactId("WSCRM"+i);
contact.setContactFirstName("JDeveloper"+i);
contact.setContactLastName("prove"+i);
contact.setCellularPhone("77777777"+i);
contact.setExternalSystemId("1234"+i);
contacts=contact;
list.setContact(contacts);
//in.setListOfContact(list);
//in.setEcho("OFF");
outlist=myPort.contactInsert(list,"OFF"); //<--- Is it correct????
Contact[] results = new Contact[2];
Contact result = new Contact();
for (int i = 0; i < contacts.length; i++) {
results=outlist.getContact();
System.out.println("ID:"+results[i].getContactId()+" Name:"+results[i].getContactFirstName());
// Logout WS (HTTPS)
logoff(URL, idSesion);
} catch (Exception ex) {
System.out.println("error: "+ex);
ex.printStackTrace();
logoff(URL, idSesion);
Any idea to solve this problem?
Thank you very much in advance for any help.
Edited by: user12158402 on 03-nov-2009 12:39
Edited by: user12158402 on 03-nov-2009 12:45
Edited by: user12158402 on 03-nov-2009 12:47

Hi Royston,
thank you for your help, but unfortunately I have the same error message.
Here is the XML I use, I added the authentication that you provided me.
<?xml version="1.0" encoding="utf-8"?>
<soapenv:Header>
     <wsse:Security>
          <wsse:UsernameToken>
               <wsse:Username>EUROMASTERFR/AELMASKOUNE</wsse:Username>
               <wsse:Password>aqwAZE19</wsse:Password>
          </wsse:UsernameToken>
     </wsse:Security>
</soapenv:Header>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:tns="urn:crmondemand/ws/account/10/2004" xmlns:xsdLocal1="urn:/crmondemand/xml/account">
<soap:Body>
<tns:AccountWS_AccountQueryPage_Input>
<tns:PageSize>10</tns:PageSize>
<xsdLocal1:ListOfAccount>
<xsdLocal1:Account>
<xsdLocal1:CurrencyCode/>
<xsdLocal1:AccountName>IBM</xsdLocal1:AccountName>
</xsdLocal1:Account>
</xsdLocal1:ListOfAccount>
<tns:StartRowNum>0</tns:StartRowNum>
</tns:AccountWS_AccountQueryPage_Input>
</soap:Body>
</soap:Envelope>
but for (xmlns: WSSE = "http://schemas.xmlsoap.org/ws/2002/xx/secext" do not forget to enclose the tag with a '>') I do not know to include it.
Best Regards.
Anas

Oracle CRM On Demand Outlook Integration - Add-in shows inactive

I have followed the steps given in the Oracle CRM On Demand->MySetup.
After installing the OEI, the dll file is registered.
In MS outlook->Tools->Trust Center->Add-ins. The Siebel Outlook Integration Add-ins is shown in the "Inactive Application Add-ins".
How can this be enabled/Active so that Oracle CRM On Demand application is integrated with Microsoft Outlook?
kindly advice.

Finally found a solution for this problem:
In MS Outlook 2007, navigate to Tools->Trust Center->Macro Security-> Select option "Warnings for all macros".
Restart MS Outlook and the Oracle CRM email Integration buttons will appear..
Hope this helps..

How to implement MVG liked function in CRM on demand

Is there any where we can create a MVG(Multi Value Group) liked field in Crm on demand, that's a field can input more than 1 value.Thanks in advance.

Hi, Custom ones cannot be configured. Standard Ones like SR-Solutions, Activity-Users are pre-built and available. The option is to think about creating custom web applets using WS
-- Venky CRMIT
Edited by: Venky CRMIT on May 20, 2009 1:56 PM
Edited by: Venky CRMIT on May 20, 2009 1:56 PM

How to enable Custom Objects in offine edition of CRM On Demand

Hi,
We need to enable Custom Objects in the offline edition of CRM On Demand so that Sales Reps can capture the additional information while they are in the field. I wanted to know how do we enable the Custom Objetcs in the offline edition.
Any pointers would be of big help.
Thanks,
Prashant

Hi, Offline edition doesnt support custom objects or any other object that is not available as part of the default offline solution. Hope it helps
-- Venky CRMIT

Importing CRM On Demand Environment Certificates on SOA Suite.

Hi All,
I am trying to invoke CRM On Demand Environment Web Services from a SOA Suite.
Normally for CRM On Demand Environment you will need to import a Certificate as it is an external Environment hosted by Oracle.
I am able to do add the certificate on the server using the keytool and create Identity and Trust, but when I try to invoke SOA Process invoking the CRM OD Web Service, the SOA Process fails
Has anyone tried importing CRM OD Certificates in the SOA Suite.
Regards,
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Download PIM Sync on Demand from your pod's My setup link -> Data Integrations

Newbie: Oracle CRM on Demand Import Problem

Hello All,
I am loosing my mind here. I am new to Oracle CRM on demand and I am trying to Import 1 Contact record through the application using the Import Data. I am only testing with 1 record but I am not able to do the import, it is always giving me the same error.
"1","41453","Record Specific Error","External Id: 1-4301","An unexpected error occurred during the import of the following row: 'External Id: 1-4301'".
The parameters I chose for the import are:
* External Unique ID
On Demand Predefined Fields
On Demand Row ID
* Create Additional Records
Don't Import Duplicate Records
Overwrite Existing Records
* Create New Record
Don't Create New Record
* Add New Value To Picklist
Don't Import Field Value
* Create Associated Record
Don't Create Associated Record
Date Values Format: EUR -DD.MM.YYYY 24:mm:ss
File Encoding : UTF-8
CSV Delimter : ,
Can anyone PLEASE HELP !!
Thanks
Greg

Hi,
Remove the Field validations and import the data again it will works, after that place the field level validation on a require field. For example in Opportunity Sales Stage is Mandatory field, if any validation on Sales stage Id(because most of the people uses validation not to goto next stage unless and until previous stage completed). So in data load if at all Closed/won record is there then the validation comes into picture and it gives the error like 'An unexpected error during field import'. I think this is one of bug in CRMOD:-) Try it and i hope you will succeed.
Cheers
Subbu

Serveral questions to CRM On demand release 16

Hi All,
I am using trial version of Oracle CRM On Demand release 16, and I have serveral questions to ask:
1. In the help document "Administering Oracle CRM On Demand/Business Process Management/Creating workflow Rule Actions" mentioned that we can create an Update value action but I can't find this function in workflow rule action.
So do we have to pay for this function just as "Assign a Book action"?
2. I can't add new values to Service Request's Status picklist, it's a read-only one.
Is there any way to achieve this?
Thanks for any suggestion!

Hi
1.The Action 'Update Value' is availble under Triger Event-'Before Modified Record Saved'.
I am not sure why you have to pay for "Assign a Book action". Thats out of the box functionality.
2. Yes, SR status is a read only picklist. One workaround I can think of is to create a Custom field for Status. Then run a WF to sync the values of the Custom Status field with the Original Status field (particuluarly the Open and close values. That will maintain the integrity of all the SR matrices).

Creation of 1:M relationship in CRM on demand

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