Creation of Custom service

Question

Hi All,
I have created a custom component(ZipBulkDownload) in the content server, and created a resource(service) in the component. I am not able to call the service "No Service found for ZipBulkDownload" and in the backend (in the server log file) it is showing the following error message
"The request was not processed by the Service handler because of a protocol error.".
In the UCM the following error is been thrown
IdcAdmin: The request was not processed by the Service handler because of a protocol error.
The request headers parsed from the request are:
{IDC_REQUEST_AGENT=webserver, HTTP_ACCEPT_ENCODING=gzip,deflate, SERVER_SOFTWARE=Apache/2.0.63 (Win32), QUERY_STRING=IdcService=ZipBulkDownload, HTTP_CGIPATHROOT=/idc/idcplg, HTTP_INTERNETUSER=sysadmin, ThreadCount=1, HTTP_HOST=localhost:90, EXTERNAL_EXTENDEDUSERINFO=\@Properties LocalData\ndUserLocale=English-US\nblFieldTypes=\ndEmail=abhijit\\\@estuate.com\nuPhone=\nblDateFormat=M/d/yy {h:mm[:ss] {aa}[zzz]}!mAM,PM!tAsia/Calcutta\nuCompany=\ndFullName=System Administrator\ndUserType=\ndUserAuthType=LOCAL\ndUserChangeDate={ts '2010-06-25 19:30:22.406'}\ndUserTimeZone=\ndUserArriveDate={ts '2010-06-25 19:30:12.890'}\nuPhoneNumber=\n\@end\n\n, HTTP_COOKIE=IntradocLoginState=1, HTTP_CONNECTION=keep-alive, SERVER_NAME=localhost, REMOTE_HOST=127.0.0.1, RemoteClientHostAddress=127.0.0.1, HTTP_USER_AGENT=Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.4) Gecko/20100611 Firefox/3.6.4 ( .NET CLR 3.0.4506.2152), RemoteClientPort=4440, HTTP_TARGETINSTANCE=idc_ucm, EXTERNAL_USERSOURCE=IDC/LOCALUSERS, EXTERNAL_ACCOUNTS=#all, HTTP_ACCEPT_LANGUAGE=en-us,en;q=0.5, RemoteClientRemotePort=1395, REMOTE_ADDR=127.0.0.1, IdcAuthChallengeType=http, EXTERNAL_ROLES=admin,sysmanager, IsSocketConnection=1, SERVER_PORT=90, PATH_INFO=/cs-admin/pxs, IDC_REQUEST_CTIME=1277697906, SERVER_PROTOCOL=HTTP/1.1, SERVER_PROTOCOL_TYPE=NONE, HTTP_ACCEPT=text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8, PATH_TRANSLATED=E:/UCM/weblayout/idcplg, GATEWAY_INTERFACE=CGI/1.1, REQUEST_METHOD=GET, HTTP_RELATIVEURL=/cs-admin/, SCRIPT_NAME=/idc/idcplg/cs-admin/pxs}
!$IdcAdmin: !$The request was not processed by the Service handler because of a protocol error.<br>The request headers parsed from the request are:<br>{IDC_REQUEST_AGENT=webserver\, HTTP_ACCEPT_ENCODING=gzip\,deflate\, SERVER_SOFTWARE=Apache/2.0.63 (Win32)\, QUERY_STRING=IdcService=ZipBulkDownload\, HTTP_CGIPATHROOT=/idc/idcplg\, HTTP_INTERNETUSER=sysadmin\, ThreadCount=1\, HTTP_HOST=localhost:90\, EXTERNAL_EXTENDEDUSERINFO=\\@Properties LocalData\\ndUserLocale=English-US\\nblFieldTypes=\\ndEmail=abhijit\\\\\\@estuate.com\\nuPhone=\\nblDateFormat=M/d/yy {h:mm[:ss] {aa}[zzz]}\!mAM\,PM\!tAsia/Calcutta\\nuCompany=\\ndFullName=System Administrator\\ndUserType=\\ndUserAuthType=LOCAL\\ndUserChangeDate={ts '2010-06-25 19:30:22.406'}\\ndUserTimeZone=\\ndUserArriveDate={ts '2010-06-25 19:30:12.890'}\\nuPhoneNumber=\\n\\@end\\n\\n\, HTTP_COOKIE=IntradocLoginState=1\, HTTP_CONNECTION=keep-alive\, SERVER_NAME=localhost\, REMOTE_HOST=127.0.0.1\, RemoteClientHostAddress=127.0.0.1\, HTTP_USER_AGENT=Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.4) Gecko/20100611 Firefox/3.6.4 ( .NET CLR 3.0.4506.2152)\, RemoteClientPort=4440\, HTTP_TARGETINSTANCE=idc_ucm\, EXTERNAL_USERSOURCE=IDC/LOCALUSERS\, EXTERNAL_ACCOUNTS=#all\, HTTP_ACCEPT_LANGUAGE=en-us\,en;q=0.5\, RemoteClientRemotePort=1395\, REMOTE_ADDR=127.0.0.1\, IdcAuthChallengeType=http\, EXTERNAL_ROLES=admin\,sysmanager\, IsSocketConnection=1\, SERVER_PORT=90\, PATH_INFO=/cs-admin/pxs\, IDC_REQUEST_CTIME=1277697906\, SERVER_PROTOCOL=HTTP/1.1\, SERVER_PROTOCOL_TYPE=NONE\, HTTP_ACCEPT=text/html\,application/xhtml+xml\,application/xml;q=0.9\,*/*;q=0.8\, PATH_TRANSLATED=E:/UCM/weblayout/idcplg\, GATEWAY_INTERFACE=CGI/1.1\, REQUEST_METHOD=GET\, HTTP_RELATIVEURL=/cs-admin/\, SCRIPT_NAME=/idc/idcplg/cs-admin/pxs}<br>--------------<br>No service defined for ZipBulkDownload.!syExceptionType,java.lang.Throwable
java.lang.Throwable
     at intradoc.common.IdcLogWriter.doMessageAppend(IdcLogWriter.java:80)
     at intradoc.common.Log.addMessage(Log.java:270)
     at intradoc.common.Log.errorEx2(Log.java:218)
     at intradoc.common.LoggingUtils.logMessage(LoggingUtils.java:99)
     at intradoc.common.SystemUtils.reportErrorEx(SystemUtils.java:555)
     at intradoc.common.SystemUtils.errEx(SystemUtils.java:640)
     at intradoc.common.SystemUtils.err(SystemUtils.java:631)
     at intradoc.server.ServiceManager.onError(ServiceManager.java:630)
     at intradoc.server.ServiceManager.processCommand(ServiceManager.java:331)
     at intradoc.server.IdcServerThread.run(IdcServerThread.java:197)
Please suggest us where we are going wrong or please give me a url which helps me to create a custom service.It is really urgent as my project deadline is too near
With thanks and regards
Mohan
Edited by: user13306659 on Jun 27, 2010 10:02 PM

Answer 1

Hey there,
A couple things to check:
1. Is the component enabled? Obvious question but you would be surprised how often it happens. I've been doing this 6+ years and sometimes I still forget to enable a new component I've created.
2. Did you restart the content server? Service definitions need a content server restart to take affect.
A few other things:
1. There is an out of the box component called the ContentBasket that does the exact functionality you built. It takes a set of content items, and zips them up for download.
2. A reference for creating almost all the pieces of a custom component in UCM: http://cfour.fishbowlsolutions.com/2010/05/28/how-to-adding-an-external-database-lookup-to-a-ucm-checkin-form/
3. Take Venkat's suggestion and post anything UCM specific in the ECM forum in the future: WebCenter Content
Hope that helps,
Andy Weaver - Senior Software Consultant
Fishbowl Solutions < http://www.fishbowlsolutions.com?WT.mc_id=L_Oracle_Consulting_amw_OTN_WCS >