Creation of PO's from Order Management

Required Business Scenario
Customer orders are received via the internet and imported into Oracle Order Management via an open interface table. The customer orders are processed by Oracle OM and converted to Purchase Orders which are then sent to suppliers (as no stock is held at our site). Goods are then shipped directly to the customer by the supplier. We take a commission for the service offered.
Problem
As we take a commission for the service described above, the value of the Purchase Order will be different to the value of the original order received via Order Management, however Oracle Purchasing does not allow you to place a Purchase Order on a percentage basis terms. (we will take a small commission as a percentage of the value of the original order meaning the value of the Purchase Order will be slightly less than the value of the original order). The following scenario attempts to explain the situation:
Order received via Oracle Order Management
5 units @ $20 = $100
Purchase Order created from above order (required scenario)
5 units @ $19.70 = $ 98.5
Our commission @ 1.5% = $ 1.5
Has anyone encountered this scenario before? If so I would appreciate assistance in how to resolve this issue. How can we create a Purchase Order from the order received via Order Management which will have a different value and allows us to take a percentage as commission?
Thanks
null

I came across your email on Oracle AppsNet. My company has the
exact same requirement. Did you ever receive any replys related
to this issue? If so would you be so kind as to forward them to
me? Thanks.
Required Business Scenario>Customer orders are received via the internet and imported into Oracle Order Management via an open
interface table. The customer orders are processed by Oracle OM
and converted to Purchase Orders which are then sent to
suppliers (as no stock is held at our site). Goods are then
shipped directly to the customer by the supplier. We take a
commission for the service offered. >Problem >As we take a
commission for the service described above, the value of the
Purchase Order will be different to the value of the original
order received via Order Management, however Oracle Purchasing
does not allow you to place a Purchase Order on a percentage
basis terms. (we will take a small commission as a percentage of
the value of the original order meaning the value of the
Purchase Order will be slightly less than the value of the
original order). The following scenario attempts to explain the
situation:>Order received via Oracle Order Management>5 units @
$20 = $100>Purchase Order created from above order (required
scenario)>5 units @ $19.70 = $ 98.5>Our commission @ 1.5% = $
1.5>Has anyone encountered this scenario before? If so I would
appreciate assistance in how to resolve this issue. How can we
create a Purchase Order from the order received via Order
Management which will have a different value and allows us to
take a percentage as commission?>Thanks >null

Similar Messages

Interface shipments from Order Management as events to Oracle Projects

Hi to All,
This is V.Kishore Kumar.
Hi to All,
Is there any way to "interface shipments from Order Management as events to Projects".
Waiting ur solution.
Thanks & Regards,
V.Kishore Kumar

Hi,
EBS document suite has this document. If you do not have, you can download it from OTN. Document name is "Oracle® Projects APIs, Client Extensions, and Open Interfaces", Part No. B25624-02.
Regards
RK

Taking more time to pull records from Order Management to Receivables

Hello Everybody.
We have a legacy system, which pulls the data into OM creating Orders and taking very long time to push them into Receivables.
Please provide the activities to be performed so as to improve the process.
Thanks in Advance.

Hi,
There are many reported issues about the performance of this concurrent program (verify by the Order Management patchset, application release, applied patches, ..etc) -- Please see these documents for details.
Note: 469682.1 - Interface Trip Stop Performance Poor For a Large Batch of Transactions where the Assigned Serial Numbers are Out Of Range
Note: 395442.1 - Interface Trip Stop Performance Is Poor due to a Missing Non-Unique Index on mtl_material_transactions.picking_line_id
Note: 751991.1 - Slow Performance In Interface Trip Stop on Large Batch
Note: 262732.1 - WSHINTERFACES Interface Trip Stop Has Performance Problem
Note: 406662.1 - Interface Trip Stop - Slow Performance
Note: 248155.1 - Performance Issue in Interface Trip Stop
Note: 309214.1 - Performance problem with Interface Trip Stop (ITS) for Internal Sales Orders issue transaction
Note: 411879.1 - Improving Performance in Order Management
Regards,
Hussein

Error: Order Management Order-level sales credit total () must equal 100%

Hi,
When I click checkout and fill the details and place the order from minisite , I am getting following error:
"Error messages from Order Management Order-level sales credit total () must equal 100%.
Salesperson is required on a booked order.There is an error in order submission."
I have set ASO : OM Defaulting profile option to Yes.
Please help me..
Thanks and regards,
Muhammed Aslam

Hi;
What is EBS version?
Please see:
Service Charges Error: Order Level Sales Credit Total() Must Be Equal 100% [ID 394641.1]
Error Message - "Order-level sales credit total () must equal 100%." [ID 726030.1]
Order-level sales credit total () must equal 100%-Copy RMA: LINE FLOW - RETURN FOR CREDIT ONLY [ID 1061854.1]
Regard
Helios

For cash sales in order management and Account Receivables

My Dear's,
For the sales with type cash can I do Receipt from order management to directly create receipt in Account receivable , and how?
Thanks

HI Dhairyasheel,
This is a client specific requirement and so no such process was delivered by SAP.
The way you have handled it almost the same way I would ahve done had I been asked to do so.
To answer your first point - as long as your account postings are happening fine (both forward and reversals), then I dont think there should be any issues.
As this new, pl do keep this thread updated if possible.
Thank you.
Best regards,
Harsha

Creation of PO's from Oracle Order Management

Required Business Scenario
Customer orders are received via the internet and imported into Oracle Order Management via an open interface table. The customer orders are processed by Oracle OM and converted to Purchase Orders which are then sent to suppliers (as no stock is held at our site). Goods are then shipped directly to the customer by the supplier. We take a commission for the service offered.
Problem
As we take a commission for the service described above, the value of the Purchase Order will be different to the value of the original order received via Order Management, however Oracle Purchasing does not allow you to place a Purchase Order on a percentage basis terms. (we will take a small commission as a percentage of the value of the original order meaning the value of the Purchase Order will be slightly less than the value of the original order). The following scenario attempts to explain the situation:
Order received via Oracle Order Management
5 units @ $20 = $100
Purchase Order created from above order (required scenario)
5 units @ $19.70 = $ 98.5
Our commission @ 1.5% = $ 1.5
Has anyone encountered this scenario before? If so I would appreciate assistance in how to resolve this issue. How can we create a Purchase Order from the order received via Order Management which will have a different value and allows us to take a percentage as commission?
Thanks
null

I came across your email on Oracle AppsNet. My company has the
exact same requirement. Did you ever receive any replys related
to this issue? If so would you be so kind as to forward them to
me? Thanks.
Required Business Scenario>Customer orders are received via the internet and imported into Oracle Order Management via an open
interface table. The customer orders are processed by Oracle OM
and converted to Purchase Orders which are then sent to
suppliers (as no stock is held at our site). Goods are then
shipped directly to the customer by the supplier. We take a
commission for the service offered. >Problem >As we take a
commission for the service described above, the value of the
Purchase Order will be different to the value of the original
order received via Order Management, however Oracle Purchasing
does not allow you to place a Purchase Order on a percentage
basis terms. (we will take a small commission as a percentage of
the value of the original order meaning the value of the
Purchase Order will be slightly less than the value of the
original order). The following scenario attempts to explain the
situation:>Order received via Oracle Order Management>5 units @
$20 = $100>Purchase Order created from above order (required
scenario)>5 units @ $19.70 = $ 98.5>Our commission @ 1.5% = $
1.5>Has anyone encountered this scenario before? If so I would
appreciate assistance in how to resolve this issue. How can we
create a Purchase Order from the order received via Order
Management which will have a different value and allows us to
take a percentage as commission?>Thanks >null

Upgrading Oracle Order Management from R12.1.1 to R12.1.3

Hi Forum,
Currently we are on Oracle R12.1.1 and we have a requirement to upgrade only the OM section of Oracle EBS (Order Management module) to R12.1.3. In order to do this what are the patches that we need to apply? Any specific Oracle Support note we can refer to?
Thanks,
Chamil

Currently we are on Oracle R12.1.1 and we have a requirement to upgrade only the OM section of Oracle EBS (Order Management module) to R12.1.3. In order to do this what are the patches that we need to apply? Any specific Oracle Support note we can refer to?You cannot upgrade certain module and in order to go from 12.1.1 to 12.13 you need to refer to:
Oracle E-Business Suite Release 12.1.3 Now Available
http://blogs.oracle.com/stevenChan/2010/08/ebs_1213_available.html
If you want to get the latest OM patchset, please refer to:
Oracle Applications Current Patchset Comparison Utility - patchsets.sh [ID 139684.1]
MOS > Patches & Updates > Recommended/Latest R12 Patchsets
Thanks,
Hussein

Credit Management doesn't release hold from order (11i)

Hi guys...
In some cases Credit Management doesn't release the hold from order automatically.
I'm debugging CM Workflow and I didn't find anything.
So in these cases we need to force it by executing a custom concurrent.
I've found some open bugs at metalink but I'd like to know the reason for that.
Anybody knows?
Tks
Best Regards,

I have a very similar problem:
I wrote an application that uses SAP DI and writes many dozents of draft documents. It doesn´t make a difference if I set
objDoc = objCompany.GetBusinessObject(SAPbobsCOM.BoObjectTypes.oDrafts) for each document or not: every document leeches round about 2-4 MB. That is, in case of an import of 100 documents, up to 400 MB are used.
Isn´t there a possibility to minimize the volume of leeched memory?
Info: I´m using DI and UI, but I am filtering ANY Events from the UI (just need it for singel-sign on).
regards,
Marian

Pass field from order to notif in automatic creation of notif from order

Hi all,
I am scheduling a maintenance plan from IP10. According to the configuration work order is automatically created. When PREV type order is created then one notification is also automatically created. I need to pass some user fields from maintenance plan/work order to notification.
Any body has any idea of user exit or badi?
Thank in advance.

What User Fields you want to pass ,explain in detail , Usually all many fields automatically gets passed like Technical objects , Maintenance Plan Number ..................... , Even the Long text from Order can be made to pass in customisation , kindly mention user fields u need to pass
regards,

Order management flow path with tcode in pp module

hi sap guru's,
i need the order management flow path with tcode in pp module.
regards,
muralidhar.t

Hi Murlidhar,
Step 1: Material Master
Logistics > Production > Master Data > Material Master > Material > Create General > Immediately MM01
Step 2: BOM creation
Logistics > Production > Master Data > Bills of Material > Bills of Material > Material BOM > Create CS01
Step 3: Work Center creation
Logistics > Production > Master Data > Work Center > ( New Screen ) Work Center > Create CR01
Step 4: Route creation
Logistics > Production > Master Data > Routings > Routings > Routing > Create CA01
Step 5: PIR Generation
Logistics> Production>production planning>demand management>PIR>Create MD61
Step 6: MRP Run
Logistics>Materials Management>Material planning>MRP>MRP>Total Planning>Online MD01
or
Logistics > Production > MRP > MRP > Sng-Item, Multi-Level MD02
Step 7: Evaluation through MRP list and Stock requirement list
Logistics>Materials Management>Materials Planning>MRP>Evaluations>MRP List>Individual Display MD05
Logistics>Materials Management>Materials Planning>MRP>Evaluations>Stock Requirements List MD04
Step 8: Conversion of Planned order to Production order
Logistics > Production > Production control > Order > Create > With a planned order CO40
or
Logistics >Production > Production control >Order > Create >With material CO01(For creating production order Without planned order)
Step 9: Order management
Logistics >Production > Production control >Order > Change >With material CO02
Step10: Confirmations
Logistics >Production >Production control >Confirmation >Enter >For order CO15
or
Logistics >Production >Production control >Confirmation >Enter >For Operation >For time ticket CO11N
Step11: Goods issue
1. Logistics >Production >Production Control >Environment >Goods Movement >Goods Issue
2. Logistics >Materials Management >Inventory Management >Goods Movement >Goods Issue MB1A--261Movement type
Step12: Goods receipt
Logistics > Production > Production Order > Environment > Material Movement > Post Mat to Stock
or
Logistics > Materials Management > Inventory Management > Goods Movement > Good Receipt > For Order MB31
Step13: Techo Or Close Order.
This can be done from Prduction. Order Header menu.
Regards,
R.Brahmankar

Any questions on Order Management Header and Item level?

Hi,
If you are interviewing somebody...And the position he wants is SD consultant.
What kind of questions will you raise on OM header level and item level??
Order management--Questions on Header level
Questions on item level
Thanks, would be better if you could also attach the answer.
Thanks!!

Dear Hoo,
ORDER MANAGEMENT & SALES
1.Briefly describe the types and structure of the sales document and give examples of data
that you find on the different levels.
Sales*related business transactions are recorded in the system as sales documents. There are, broadly
speaking, four different groupings of sales documents:
Sales queries, such as inquiries and quotations
Sales orders
Outline agreements, such as contracts and scheduling agreements
Customer problems and complaints, such as free of charge deliveries and credit memo requests.
Header Data
The general data that is valid for the entire document is recorded in the document header. This data
includes the:
number of the sold*to party
number of the ship*to party and the payer
document currency and exchange rate
pricing elements for the entire document
delivery date and shipping point
Item Data
Whereas data in the document header applies to all items in the document, some data applies only to
specific items. This data is stored at item level and includes the:
material number
target quantity for outline agreements
number of the shipto party and the payer (an alternative shipto party or payer can be defined for a
particular item)
plant and storage location specifications
pricing elements for the individual items
Schedule Line Data
An item consists of one or more schedule lines. The schedule line contains all the data that is needed
for a delivery. For example, a customer orders 20 pieces of a material and you enter this as an item in
the sales order. However, you can only deliver 10 pieces now and the remaining 10 pieces next month.
In other words, you need to schedule two deliveries. The data for these deliveries (dates, confirmed
quantities) are stored in two separate schedule lines. In sales documents where delivery data is not
relevant *for example: contracts, credit and debit memo requests * the system does not create any
schedule lines.
Data recorded in the schedule lines includes the:
schedule line quantity
delivery date
confirmed quantity
2.What is the difference between an inquiry and quotation ?
. Inquiry: Request made to a vendor for a quotation for required materials or services.
No availability check is done for inquiry.
. Quotation: Offer from a vendor to a purchasing organization regarding the supply of materials
or performance of services subject to predefined terms and conditions.
A quotation consists of a number of items, in which the total quantity and delivery date of an
offered material or service are specified.
The total quantity can be subdivided into several partial quantities with different delivery dates in the
lines of a delivery schedule.
3.Do you always have to have a material master record number when you enter an item on a
sales document (inquiry and quote)? If not what would you have to use to be able to enter
information at item level?
No. Customer Material Information or Material Description.
4.If a customer doesn't place an order with you after you have sent him a quotation, what happens to
the quotation document?
Remains active till the end of validity period.
5.Can you have alternative items in a sales order?
Yes.
6.If you reference an inquiry when creating a quotation ,would the inquiry be updated?
Yes.
7.Can you copy one inquiry to many quotations ?
No.
8.Can you copy several previous documents into one sales order?
Yes.
9.Do you always have to copy the entire quantities at item level when you reference a
previous document?
No.
10.Can you make sure that business data in a sales order is only possible to maintain at header
level?
Yes.
11.From where is the delivering plant transferred into the sales order?
Customer Master, Material Master.
12.Which partner function is relevant for the delivering plant? The soldtoparty ,
billtoparty, payer, carrier or the ship* to* party?
Ship*to party.
13.Can you manually change the delivering plant in the sales order once it was defaulted from
the master data?
Yes.
14.For what or why do you use the incompletion log?
To have a complete document so that it doesnu2019t affect subsequent processes.
15.Can you have different incompletion logs for different item categories? Schedule line
categories?
Yes.
16.If a document is incomplete can you still save the document?
Yes.
17.Which reference status can a document have at item level? Which statuses at header level?
Item level: Partial, Full.
Header level: Full.
18.What's the advantage of using text as a reference instead of duplicating it?
Can be modified if needed.
19.What three sources provide data for the creation of a sales document?
Material Master, Customer Master, Previous referenced documents.
20.Can you change addresses of partners manually in the sales document?
Yes.
21.Name several input tools that make order entry faster and give a definition of them?
Customer Material Information, Product Proposal , Referencing Documents.
22.In which business environment would you use only the single*line entry screen to create
and save the order?
Telephone Sales, Simple Business.
23.If you do not specify the delivering plant in the sales order, what could the system then not
do?
Delivery Scheduling.
24.For what would you use the fast change function in sales entry?
Alternate Plants, Delivery or Billing Blocks
25.Name two ways to control that customers can receive only certain materials?
Material Listing, Exclusion.
26.What does the item category control?
General Data
. Should pricing be carried out for the item?
. When should an item be regarded as completed? A quotation item, for example, can only be
regarded as completed if the entire quantity has been copied into a sales order.
. Is it an item that refers to a material or is it a text item?
. Are schedule lines allowed for the item?
. May general business data, for example, the terms of payment at the item level, deviate from
those at the header level?
. Should a system message appear if the item cannot be fully delivered?
. Which fields are relevant for the incompletion log?
. Which partner functions are allowed at the item level and which are mandatory?
. Which output (for example, an order confirmation) is allowed for the business transaction and
which output determination procedure is used?
Shipping Data
. Is an item relevant for delivery?
. Should the weight and the volume of an item be determined?
Billing Data
. Is an item relevant for billing?
. Should the cost of the item be determined?
. Is it a statistical item? Pricing is carried out for statistical items. However, they are not added
to the value of the order, that is, the customer is not charged for them.
. Should a billing block be set automatically for an item? For example, this may be important for
items whose prices have to be clarified before billing
. Is it a returns item?
. Name the influencing factors for determining the item category in the sales document?
. Sales Document type, Item Category Group, Higher Level Item, Item Usage.
. Name the influencing factors for determining the scehdule line category in the sales document?
. Item Category, MRP Type.
. What does the sales document type control?
General Data
. Can the document be entered only with reference to a preceding document?
. Should the existing customer
. material info record be taken into consideration?
. Should the delivery date be proposed?
. Must a customer number be entered when creating a document? For example, product
proposals can be entered without reference to a particular customer.
. Which order probability is defined?
. Should the division be taken from the material master record for every item or should an
alternative division specified in the header take precedence over the item specifications?
. How should the system respond if the division entered in the header deviates from the division
in the items?
. Should a credit limit check be made?
. From which number range should the document number for internal or external number
assignment come?
. Which fields are relevant for the incompletion log? The validity period, for example, is
important for contracts and must therefore be specified in the document.
. Can an incomplete document be saved or must all data be complete?
. Which partner functions are allowed and which ones are mandatory?
Shipping Data
. Which delivery type should the delivery resulting from the order have?
. Should delivery scheduling be carried out?
. Should transportation scheduling be carried out?
. Should a delivery block be set automatically for a specific reason? For example, a delivery
block may be appropriate for a freeofcharge delivery.
. You can define shipping conditions for a sales document type. These are copied into the
document regardless of what is defined in the customer master record.
Billing Data
-->Which billing type should the invoice resulting from the order or the delivery have?
Should a billing block be set automatically for a specific reason? For example, a billing block may be
appropriate if a credit memo request should first be checked before it is used as the basis for a credit
memo.
-->Can the sales document type be determined by the system?
No.
-->In R/3, can you automatically substitute one product for another? How? What would you
have to create?
Yes. Product Selection / Material Determination.
-->Give a definition of replenishment lead time?
Total time for the inhouse production or for the external procurement of a product. In inhouse
production the replenishment lead time is determined to cover all BOM levels.
What's the difference between checking availability with or without replenishment lead time (RLT)?
With RLT : Availability check is done only upto end of RLT. If material is not available the date on
which RLT ends is displayed as Material Availability Date.
Without RLT : Availability check is unrestricted. Displays Delivery Dates as on which partial deliveries
can be made with available stock.
-->Name at least three item categories?
Standard Items : AFN, AGN, TAN.
Free of charge Items: AFNN, AGNN, TANN.
Non*stock Items : AFX, AGX, TAX.
Text Items : AFTX, AGTX, TATX.
-->Why would you use different item and schedule line categories?
Item categories are defined to provide additional control functions for the sales documents and thus
meet the demands resulting from the different business transactions.
The items in a sales document are divided into one or more schedule lines. These schedule lines differ
from each other with respect to date and quantity. For some schedule lines, material requirements
planning is not carried out; for other schedule lines, it is carried out. Also goods receipt, not goods
issue, is posted for a schedule line defined in a returns document.
-->Can you change existing standard item categories?
Yes.
-->Can you create new sales order types?
Yes.
-->Different dates will be calculated in order entry scheduling . Can you name the lead time
variables that will be taken into account?
Transportation lead time, Pick/pack time, Loading time, Transit time .
If you run out of stock in a specific plant can you check if there are quantities available in other plants?
Yes.
-->When you carry out availability check, which quantities or movements can the system take
into consideration?
The following elements can be included in the availability check:
Stocks : safety stock, stock in transfer, stock in quality inspection, blocked stock.
Inward and outward movements : purchase orders, purchase requisitions, planned orders, production
orders, reservations, dependent reservations, dependent requirements, sales requirements, delivery
requirements.
-->Give some examples of sales document types (description, not necessary the short code)
that already set up in the standard system?
Indicator used to control the processing of the various sales documents which are defined in the
system. E.g., OR, SO, BV, KR. Document types allow the system to process different kinds of business
transactions, such as standard orders and credit memo requests, in different ways.
-->Can you maintain texts for a specific customer and store them in the system? If yes, where?
Yes. Customer Material Information.
-->When the system checks availability which scheduling would it use first?
Backward Scheduling.
-->Name the influencing factors for the determination of the availability date?
The following data is required for determining this date:
Route from the shipping point to the ship*to party location
Shipping point from which the goods are issued
Loading group from the material master record
Weight group determined from the order using the order quantity.
-->Name the three delivery possibilities when there is not enough stock available?
One Time Delivery, Complete Delivery, Partial Deliveries.
-->Can you think of an example why you would have to create a text for a customer and copy it
to the sales order?
Customer specific instructions.
-->What is the function of item category group?
The item category group determines how a material is processed in the sales order. It defines, for
example, that pricing does not take place for a free of charge item, such as a business gift; or that
inventory management is not carried out for a service. When processing sales and distribution
documents, the system uses the item category group to determine the item category. The system
determines the item category based on the item category group of the material and the current
business transaction, and proposes it in the respective document.
When creating the material types non*stock material and services, DIEN is proposed in both cases for
the item category group, because the order processing for both material types is identical: for
example, pricing is carried out for both, but no availability check.
-->On sales order, when the system confirms 20 pieces to be available at a certain date, would
these 20 pieces still be available for other new sales order coming in later?
No.
-->What is a delivery group and why would you use it?
The complete delivery and delivery group functions enable you to combine some or all of the items in a
sales order so that they are delivered to the customer together. The system determines automatically
the latest delivery date possible for the delivery group and adjusts the schedule lines accordingly.
Corresponding requirements for material requirements planning (MRP) are changed or re*determined.
-->What is backorder processing?
The backorder processing functions enable you to list relevant sales documents for specific materials
and process them from the point of view of availability. You can assign available to promise (ATP)
stock to outstanding order quantities. In addition, you can withdraw already confirmed quantities and
reassign them to different items.
Backorder processing is only available for materials with individual requirements.
-->Can you link items in a sales order? If yes, when would you do that?
Yes. Promotional Items.
-->For what would you use BOMu2019S in sales? What two methods of BOM processing do you have
in sales order entry? How can you control if the system should/should not explode a BOM in
the sales order.
A bill of material (BOM) describes the different components that together create a product. A BOM for
a bicycle, for example, consists of all the parts that make up the bicycle: the frame, the saddle,
wheels, and so on. When you enter the material number of a bill of materials that is relevant for sales
order processing, the system displays the material that describes the whole bill of materials as a main
item. The components are displayed as sub*items.
Processing by Main Item : ERLA & Processing by Sub*Item : LUMF
BOM explosion can be prevented by specifying Item Category Group as NORM.
Credit limit checks is an example of a very close link between which two SAP modules?
SD & FI.
-->What are the two techniques in delivery scheduling?
Backward Scheduling & Forward Scheduling.
-->How does a third party deal work? Do you use a special sales order type for that? How could
the system know that you want to process a third party deal?
By specifying item category as TAS using double*line entry in the sales order.
No special order type is available.
By the item category group and/or material type in Material Master .
Name the several steps in consignment processing.
Consignment fillup, Consignment issue, Consignment pickup, Consignment return.
Whatu2019s the difference between consignment pick*up and consignment return?
In consignment pick*up, customer returns consignment stock. When goods issue is posted, the
relevant quantity is deducted from the customer's special stock and is added back to regular stock at
the plant where the goods are returned. Total valuated stock remains the same since the returned
stock was regarded as part of inventory even while it was at the customer's premises.This transaction
is not relevant for billing.
In consignment return, customer wishes to claim on consignment goods which have already been
issued. When goods issue is posted, the relevant quantity is added to the customer's special stock at
the plant where the goods are returned. Since the ownership of the goods is passed from the customer
back to the company, the transaction is relevant for billing. In this case, the customer receives a credit
memo for the returned goods.
-->Can you control that an end user cannot copy a quote of customer A to a sales order for
customer B? If yes, where?
Yes. By customizing Copying Control for header data.
Give some example for data that is copied from the customer (soldto, payer, shipto) to the sales
order as well as for data that is copied from the material?
General data, payment terms, shipping details, delivery agreements, delivering plant.
-->What is returnable packaging processing?
Returnable packaging consists of materials that are stored at the customer location but which remain
the property of the company. The customer is only required to pay for the returnable packaging if he
does not return it by a specified time.
Name the two outline agreements in R/3 standard and explain the difference between them.
Agreements are arrangements between business partners regarding the granting of conditions over a
specified time period. The agreement contains conditions which apply over a particular time period and
which are settled together at the same points in time. An agreement can be settled once or
periodically. The two outline agreements include Contracts and Scheduling Agreements.
Unlike a contract * which only contains an overall target quantity or value * a scheduling agreement
also contains specific order quantities and delivery dates.
-->How many documents do you create when you release, deliver and invoice the first order
from a contract?
Three : Sales order, Delivery note, Invoice.
-->What types of output can you have in sales?
Printer, Telex, Fax, Mail, EDI.
-->Can you automate output processing ? Do you always have to specify it manually?
yes. No.
-->Where would you specify which data should be copied (at header, item and schedule line
level)when you copy from one document to another one?
Customizing Copy Control.
I hope it will help you,
Regards,
Murali.

OSM - Central Order Managment - Service Order Managment

Hi!
I'm studing OSM. Now, I have a problem. How the request Order passes from COM (Central Order Managment) to the SOM (Service Order Managment) ?
Thanks

Hi !
I'm studing OSM too, I have been reading documentation and I Understand that COM and SOM are booth in a Single Orchestration process that can be designed in
"Design Studio" as a plug in of the Eclipse Plataform, when you talk about "how the request Order passes from COM to SOM" I asume that you understand the
process to get the income message that comes from a external system as a file .XSD and then the Orchestration process have to convert that file in a XML that understand the OSM, then the OSM have to map each products or items or services into a fulfillment plan that specifies how to fulfill that products or services or orders, and all of this components are entities that you have to define in the Orchestration process and that entities or components are in the Environmet of the Design Studio, some of this components are: "Orchestation Sequence" , "Order Item Specification", "Product Class", "Fulfillment Mode" , "Orchestration Stages" , "Order Recognition Rules", "Process", "Descomposition Rules" , "Automated or manual Tasks", "Data Dictionary".
For more information about Concepts read "Order and Service Management 7.0.2 Documentation" in this documentation you can find the next topics:
Communications Order and Service Management Concepts:
3 Order Request Processing
About Receiving Orders
Understanding Order Input and Request Processing
Understanding Order Recognition
Defining Recognition Rules in Design Studio
Recognition Rule Errors
Understanding Order Validation
Understanding Order Transformation
Understanding Order Creation
4 Orchestration Orders
Understanding Orchestration Plans
Understanding Orchestration Models
Understanding Decomposition Rules
Understanding Fulfillment Modes
Understanding Orchestration Stages, Sequences, and Processes
Modeling Orchestration Stages in Design Studio
Modeling Orchestration Sequences in Design Studio
Viewing Decomposition and Dependencies Graphically
About Creating a Cartridge for Orchestration Orders
Understanding Order Items and Order Components
Understanding Order Component Control Data
About Modeling Order Items in Design Studio
About Modeling Order Components in Design Studio
Understanding Dependencies
About Compensating Dependencies in Orchestration Plans
About Modeling Dependencies in Design Studio
Understanding Product Specifications
About Importing Product Classes in Design Studio
About Creating Product Specifications in Design Studio
About Defining Order Components in Product Specifications
You can fin this documentation at: https://edelivery.oracle.com
Regards.
Lucas.

What is order management?

what is order management?
is it a general term used for OTC cycle in SD or something else??
<REMOVED>

Hi
Below are details of Sales Order Management
Internet Sales
SAP Internet Sales (R/3 Edition) provides an e-commerce platform that enables SAP users to rapidly turn the Internet into a profitable sales and interaction channel. Internet Sales (R/3 Edition) offers everything customers need to sell products over the Internet: catalog browsing, product search, shopping basket, check-out, saving and retrieving shopping baskets, order status, and order history.
Field Sales
Mobile Sales for Handheld comprises a broad range of business applications to be processed offline on a mobile device, e.g., review customer information, take sales order via barcode scanning, create and/or modify sales orders, search for sales orders, and view a list of all materials.
Quotation and Order Management
Allows you to create and process orders, including pricing and scheduling order for fulfillment. SAP ERP supports many process variants, for example:
     Cash sales
     Ship-to-order
     Make-to-order
     Engineer-to-order
     Empties
     Batch processing
     Serial number processing
     Payment card processing
     Third-party delivery processing
     Complaint handling
     Returns
Inquiries
Allows you to create and process customer requests.
Quotations
Allows you to create and process quotations.
Follow-Up Order
Creates an order as follow-up document to the quotation. Copies the data from the quotation into the order and creates two transaction documents, quotation and order.
Automatic Partner Determination
Allows you to automatically determine the partners involved in the sales transaction, for example:
     Ship-to-party
     Bill-to-party
     Payer
     Contact person
     Employee responsible
Automatic Text Handling
Allows you to determine and maintain texts on header and item level.
Pricing & Tax
Allows you to automatically determine the different kinds of conditions, such as product-, customer- and contract- specific prices, free goods, surcharges, discharges, freights, taxes, etc.
Flexible Price Calculation:
Highly flexible engine to determine prices based on whatever criteria one might think of. (This needs to be part of the database.)
Price List:
Customer-specific price lists can be generated.
Tax calculation within SAP ERP allows you to calculate transaction taxes, such as VAT in Europe. For complex requirements regarding tax determination in the United States, third-party software can be integrated.
Payment Card Processing
Works with payment cards, such as credit cards. Copies payment card information from customer master data in orders and other sales documents.
Credit Management and Credit Check
Limits financial risks by carrying out credit checks that can influence transaction processing and setting up a workflow connection to notify responsible.
Credit check evaluates a transaction based on the credit standing of the payer in financial accounting.
Product Listing & Exclusion
Displays a list of products a specific customer is allowed or not allowed to buy.
Product Substitution
Enables the automatic substitution of products in sales documents during sales order processing according to flexible, predefined rules.
Free Goods
Offers free items on the sale of certain other items or takes money off a particular sale to a customer.
Minimum Order Quantity Check
Checks the product level automatically to determine whether a minimum order quantity has been reached.
Document Flow
Provides interlinkages of preceding and subsequent documents for a selected transaction (for example, production orders, deliveries, invoices, and complaints).
Regards
Ramesh

Is Paypal a supported Payment Method in Oracle Order Management?

Hi there -
Has anybody implemented Paypal as payment method for Oracle Order Management?
We are on 11510 and looking to add Paypal as payment method apart from existing Credit Card, ACH etc.
I found a very old (2008) note on metalink that says there is an enhancement request for this.
https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=HOWTO&id=351691.1
We use Paymentech as payment processor.
Let me know...
1. If it's supported with Oracle 11510
2. Anyone has any experience implementing it.
thanks,
Edited by: techy on Oct 25, 2010 12:56 PM

Hi Stephen-
First of all thanks for your response.
Please note that I am not talking about using Paypal as payment processor (similar to Paymentech) but I am talking about using "Paypal" payment method for getting payments from your customers.
As per my brief understanding, I know that Paypal too provides payment processing functionality where I can get my customer Credit Card, bank accounts etc. validated through paypal tool (I think it's call payflow pro similar to paymentech).
Again, we are on 11510 right now so R12 functionality may not be useful for us.
Also, we have already integrated and been using paymentech for payment processing for Credit Cards, ACH etc within 11510. There is no issue about that.
I hope this is clear.
Edited by: techy on Oct 25, 2010 2:42 PM

Defaulting setup in Oracle Order Management

Hello Guys,
I am trying to add SHIP_FROM_ORG in the defaulting setup's for line level of OM. Could you guys give me a clue and that will be great.
Problem---> Opening SO form in OM, it is throwing an note "Cannot get Valid Name for - Ship_from_org"
That's why i am trying to set that field in defaulting setup's.
Thanks
Vinoth

API for Quote in Order Management is OE_ORDER_PUB.PROCESS_ORDER, Note this is different from CRM ASO_QUOTE_PUB
This is the same as for regular Order excepting populate TRANSACTION_PHASE_CODE = 'N'
To create an Order from the Sales Quote you may have to fire 2 workflows OE_NEGOTIATE_WF.Submit_Draft and OE_NEGOTIATE_WF.Customer_Accepted prior to OE_Order_Book_Util.Complete_Book_Eligible
Hope this helps someone

Creation of PO's from Order Management

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