Creation of products / materials in CRM

Dear all,
I'm starting to work on CRM 2007, and I want to create some products.
I'm using transaction COMMPR01, but nothing exists and I got this message: No basis hierarchy for product type 02 (Services).
I don't know what to do and where to start for this creation of products. Everything seems to be linked to categories, hierarchies or attributes...I looked in customizing, but I didn't found anything...
Thanks for your help.
Kind regards,
Gregory

Hello Gregory,
If you CRM is integrated to R/3,then make sure that you get the hierarchies from R/3.You can do this by downloading the
customizing objects DNL_CUST_PROD0 and and DNL_CUST_PROD1.
Alternatively,you can maintain this in SPRO of CRM as well,but it would be tedious.
If your CRM is not connected to R/3,then you can create hierarchies and categories in CRM using txn:COMM_HIERARCHY.
Also,make sure that you assign set-types to categories.
Also,please note that you assign categories to product and accordinly you need to assign set-type to categoryies so that
you can use these set-types in your product.
If all these conditons are met,then you can go ahead with product creation in txn:COMMPR01.
Let me know if you have any specific doubts in customizing.
Hope this helps!
Regards,
Shanthala Kudva.

Similar Messages

Creation of new product hierarchy and products in SAP CRM.

Dear all,
please help with resolving of following issue:
In CRM system base hierarchies were replicated from R/3 system with materials. Current requirement is to create new materials in CRM directly (as standalone scenario). As far as I understand, I have to create new hierarchy with required list of set types in order to allow creation of products in CRM directly (product type = material). Can anybody describe changes in the system step by step, what should be changed and where?
As a result I need to have a possibility to create products in CRM directly for sales scenario processing.
Thank you in advance!

Hi Jorge,
thank you so much for your reply!
Here what I tried to do:
1. I created new category in hierarchy R3PRODSTYP, added 3 set types: COMM_PR_MAT, COMM_PR_SHTEXT, COMM_PR_UNIT as basic set types.
2. In the SPRO - Cross-Application Components - SAP Product - Settings for Product Type - Number Assignment - Define Number Ranges for the Product Type "Material" I found my new product category is unassigned, so I assigned it to the "CRM Products" group.
3. Farther I tried to create a new product for created category in CRM Web UI, but was not able to find it in the Base category search field. All categories correctly displayed from R3PRODSTYP, but my new category is absent. What can be the reason of category absence? Btw, it cannot be found even when I try to display whole hierarchy in Web UI, however, in SAP GUI, it can be seen via tcode comm_hierarchy.
Here is the setup of hierarchies in the system:
I have no idea how to check #3 "Ensure the hierarchy is assigned to CRM application".
Can you please suggest, what should be changed in addition? Thank you!

How do we Prevent Creation of Production Orders for Phantom materials.

Dear Experts;
We have some materials which are Phantoms.
We have set "special procurement type" as 50 in MRP2 and "Strategy Group" as 59 in MRP3
These are non stchable items, but have BOMS.
We dont create orders for them, however at the mement the system allows order creation. How do we prevent creation of production orders for these items in the system.
Thanks in Advance
Richard.

Dear Richard,
Check using this BADI - WORKORDER_UPDATE using method IN_UPDATE or Release by including a check if MATNR and for
WERKS combination if SOBSL = 50 from table MARC,then do not allow to save.
Check whether this works or else you have to set a plant specific status using OMS4 for not allowing production order
creation and assign this value in the material master of the phantom assemblies.
Check and revert
Regards
Mangalraj.S

Reg:Bapi for mass creation of production order/confirmation

Dear Experts,
I wanted to know with the following BAPI is it possible to create Multiple production orders for different semifinshed Materials along with material availability check and other functions similar to CO01 transaction.
I knew there are standard transactions for mass confirmation for production orders. But i need a confirmation on this BAPI . As i am planning to go-ahed with ,mass creation of production order creation / Order confirmation in single custom transaction.Need back flush activity even supported.
BAPI_PRODORD_CREATE to create the orders.
BAPI_PRODORD_RELEASE to release the orders.
BAPI_PRODORDCONF_GET_TT_PROP to get the default data for the confirmation.
BAPI_PRODORDCONF_CREATE_TT to ost the confirmation of production order.
Along with this BAPI do i need to commit any other BAPI to carry out back flush for components.
Need your suggestions to take it further.
Regards,
Daya.

Dear SAP Daya
If the issue has been solved, please close this thread.
You have already mentioned that the issue has been resolved, thefore, you should not ask for help on another thread before closing this one, as it looks like you are trying to force people to answer your threads.
Users are always trying to answer as many threads as possible on good will we don't need this kind of "incentive".
Please read carefully the The SCN Rules of Engagement, especially point 8:
Be responsive. If an SCN member has answered your question, please mark the answer as "helpful” or “correct”. Mark the discussion as “answered,” so that other members can find the answers more easily
Also, I checked your old threads and I could observe that there is only one closed. Please review your old threads and close those already solved.
BR
Caetano

Purchase Requisition on creation of Production Order

Dear Experts,
Please clarify the following points
1 In our Business Scenario on creation of Production Order for a Material, Purchase Requisition is being created on creation of Production Order itself for all Dependent Materials where the items are declared as Non Stock items in BOM and for the stock items only on MRP run the Purchase Requisitions are created. Is this the standard procedure, or can we customize to create the PRs for all the items on creation of Production Orders??
2 What exactly the processing indicator in MRP list indicate?
Thank you,
Regards,
Ramakrishna

For Non Stock items it is understandable, that a PR has to be created with production order creation , as they are not in the stock.
For Stock items, the creation of PR cannot be linked with Production order creation but can be done with MRP run.
We can make the system create planned orders or Purchase requisitions or PR in opening period during MRP.
Processing indicator gives you the scope of PLanning.
PLanning all the materials within the Planning horizon --NETPL
Plaqnning all the materials beyond also--NETCH
Deleting the current plan and recreating the plan.-regenarative PLannng
regards
Ratan

Problem During Creation of Production Order

Dear Sirs
Hope you all are well. I am facing a problem in PPDM during creation of Production Order which is that when I try to release the order System shows me material availability error for BOM items but when I check those material in MMBE(stock overview )all materials are available in UN-restricted use stock. I am facing this problem and not able to resolve it please help me out in it.
Thanks
Regards ,
Haseeb Khan
Senior Consultant

Dear
Did you maintain Work Schedulimng View of the Material ??
Did you maintain any Production Storage Loaction in MRP2 view and same is appearing in Goods Movement Tab in CO11N screen with Movement Type 101 ??
Did you maintain the Operation Control Key -pp03 which should have Auto GR check box marked in OP00 ?? Goto Operation Control key -Detail information -Check whther Auto GR is marked or not ??
If you are using Serrial Number Profile and Serial Number , then Auto GR is not possible .Make sure that you are not haveing functionality because it does not support Auto GR fro serialised material and need to do it through MIGO/MB31/MB1C.
Make sure that you have used PP03-Control key only at last operation not all the operations.You need to maintain PP03 at Routing level and call the function by Read PP Master data at production order level (co02-function read pp master data )
Regards
JH
Edited by: Jiaul Haque on Feb 14, 2011 12:55 PM

Product master in CRM and R/3

Hi Gurus,
can anybody make my understanding clear regarding the difference of product master in CRM and R/3. any links to know more on it will also help.
Thank you in advance.
Regards,
sasmita

Hi Sasmita,
Here are some of inputs will help for undersatnding:
The CRM product master is a collection or arrangement of various settypes which contain specific data.
Pre-defined settypes are delivered (e.g. basic product data; conversion of unit of measure)
Enhancement of the product master with own settypes is possible
Settypes correspond to database tables
Attributes correspond to your product characteristics.
Attributes can be summarized with the help of set types
In the system there are standard set types which are always available. However, you can also create and implement user-defined set types, to depict marketing data, for example.
The usage of set types can be restricted (e.g. certain set types only allowed for products of type product) Distribution chain-dependent set types can be created.
A set type is only permissable for a product when the set type is assigned to the category to which you then assign the product. To assign a set type to a category, use the function Edit categories and hierarchies.
You can assign a set type to several product categories within a category hierarchy. However, each set type can only be assigned within one hierarchy. In doing so, a multiple assignment of a set type to one and the same product (over contrasting categories) is prevented.
A product can be assigned to several categories, as long as these are within different category hierarchies. A product can also be assigned to only one category per hierarchy.
The assignment to the base hierarchy R3PRODSTYP is vital, so that basic data set types are available, for example.
R3PRODSTYP depicts the product types present in the R/3 system.
Customer product numbers can be assigned. This Customer product ID is stored in the relationships
Global Trade Item Number (GTIN)
Customer-own checks can be defined before a product can be saved. Enhancements  Consistency check
Transaction :
COMMPR01-Maintain Products
COMMPR02-Mass Maintenance for Inactive Products
COMM_HIERARCHY-Maintain Categories and Hierarchies
COMM_ATTRSET- Maintain Set Types and Attributes
Tables:
Product (active) COMM_PRODUCT
Product (inactive) COMM_IPRODUCT
Product description COMM_PRSHTEXT
Category hierarchy COMM_HIERARCHY
Category COMM_CATEGORY
Set types COMC_SETTYPE
Attributes COMC_ATTRIBUTE
Relationships COMM_IL_*
COMM_PRODUCT : Product header and administration data.
COMM_CATEGORY : Category
COMM_HIERARCHY : Category Hierarchy
COMM_PR_FRG_REL :
COMM_FRGTYPE :
COMC_SETTYPE :
COMC_PRODUCT : General Product Settings
COMC_R3_FIELDS : Assignment of R/3 material master fields to CFOP
COMM_CFGMAT : Basic Data for Materials
Hope this will help.
Regards,
Arjun
Pl. Do reward the points

Creation of product in standalone system 5.0

Hi guys,
Can anyone tell me steps involved in creation of products in crm 5.0.I have done all the settings an when i go to maintain products iam not able to get the data for the category id which i created for the base hierarchy....
Can any one send me some config document
thanks
ajay

hi
first of all we need to look at what is catalog management before proceding with product and product catalog.
You use this business scenario to create a centralized product catalog that contains product descriptions, multimedia objects, pricing, and associated literature. The catalog enables quick and easy customer access to timely and personalized product information, structured in such a way that most meets your customers needs.
Product catalogs are implemented in sales processes and are of particular importance in CRM Web Channel for presenting your products in the Web shop.
difference between the product and product catalogthis is not the thing that product and product catalog are completely different entity.
Product catalog : A grouping together of products from your product master data, in a structured hierarchy.
You use product catalogs to group together products to present them in the Web shop, Interaction Center, or in other forms of media, for example printed format or CD-ROM.
You can create various catalogs for your products in the product master and use them according to a validity date. For example, you could use certain products for the summer season, and other products for the winter season.
You can also tailor your product catalog to meet other needs by creating catalog variants. For example, you can create a catalog in English with the prices displayed in US Dollars.
so by above definition it is very much clear that products are actually assign to the catalog,i will give you an analogy that museum is a kind of catalog and you add different pictures to the museum,in the same way you add product to the product catalog according to the acatlog variant.
Now how you assign product to product catalog
Product Assignment
You assign products manually or automatically to a catalog area, depending on the catalog type. The product ID, product description, and status of all products is displayed, as is the information as to whether the item contains accessories or if it is a configurable product.
Prerequisites
You have created products in your product master in SAP CRM under Accounts and Products
Process
You select a catalog area in your product catalog, and edit the item list by assigning products to the area.
Manual Assignment
You can assign products manually on an individual basis or by copying a catalog area. You tend to choose manual product assignment for marketing-oriented catalogs that are subjected to editorial controls.
Individual assignment
In this case you select the catalog area in which the product should be assigned, manually search for the product in the product master, and assign it to the area.
Copying items from catalog areas
You select an area or subarea from another catalog and copy it to your new catalog. The system copies all products from the copied area to the new catalog, as long as they belong to the distribution chain assigned to the target catalog variant. From these products, you can then manually determine which products from the copied area you want to keep and which items you wish to delete.
The following is true for manually assigned products:
You can activate or deactivate items on an individual basis.
You can edit the list of accessories for manually assigned products. The system determines which accessories are maintained for the product in the product master and displays them in the item area of the catalog. You select which accessories should be displayed for the product in the catalog and activate them.
Manually assigned products can be included or removed from catalog views on an individual basis.
Automatic Assignment
You can assign products automatically to a catalog by transferring product hierarchies from your product master to the catalog areas. The categories, items, attributes, and documents contained in the product hierarchy are copied to the new catalog.
You use automatic product assignment mainly for functional catalogs, where products can be copied with very few changes, from the product categories of the product master. It enables a standardized characterization of your products in the catalog.
The following is true for products assigned to the catalog using product hierarchy transfer:
Product categories which make up the hierarchies become catalog areas in the catalog.
Product categories in the product hierarchy must be assigned to the distribution chain to which the target catalog variant is assigned. Otherwise the category is not transferred. The same applies to the items, texts, and documents assigned to the category.
Items are always active and cannot be individually activated or deactivated.
Accessories maintained for transferred product in the product master are automatically included and displayed in the catalog.
Transferred items cannot be individually included in catalog views or removed from them. Instead all items of the hierarchy are always contained in the view.
Lists of characteristics for transferred categories and items can be automatically created when transferring product hierarchies. The transferred values are included in the item overview of the product catalog.
how to create a product catalog
just have a look at this link
http://help.sap.com/saphelp_crm60/helpdata/en/1c/12b2dc57d644d19ea3a5c4156f904f/frameset.htm
your query regarding the products you have uploaded from the R3,now as above i said how you maintain and create the product catalog ,you just assign the products uploaded from the R3 to the product cataloag created in CRM.
more detail info you can see in these links
http://help.sap.com/saphelp_crm60/helpdata/en/91/be9642e5ef0731e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_crm60/helpdata/en/46/27f09d25da5a68e10000000a1553f7/frameset.htm
http://help.sap.com/saphelp_crm60/helpdata/en/46/037716cfc604a9e10000000a114a6b/frameset.htm
if you read carefuly what i have said,it is pretty easy to implement ,you will see it yourself
always remember that you need to maintain the catalog,products can be transaported but not catalog
best regards
ashish

Product Replication from CRM 5.0 to ECC 6.0

Hi,
 My requirement is to replicate newly created product master from CRM to ECC.
 For this I created subscription with publication name Product Materials (MESG).
 Nest created product in CRM, but this product is not replicated to ECC. But BDoc generated successfully with status green.
 Where as new sales orders,change sales orders, BP changes, Product master changes are replicated in ECC from CRM and Vice Versa.
 Appreciate, if some one could tell me the steps I need to do in ECC & CRM to replicate new products created in CRM into ECC.
Thanks & Best Regards,
SAP CRM MW.
Message was edited by:
 SAP CRM

Hi BPB,
Have you created a number range for materials in CRM?
If you create materials in the R/3 system and the CRM system in parallel, duplicate numbers for different materials may occur if the number ranges in the R/3 system and the CRM system are overlapping. Duplicate numbers do not cause errors because each material gets an internal unique identifier in addition. To avoid duplicate numbers you have to make sure that the number ranges for materials in the CRM system and the R/3 system do not overlap.
Remove the subscription in Adminconsole that is not required for the product upload.
The upload function is only active in product processing if this was allowed in Customizing.
The corresponding path in the SAP reference IMG is 'Customer Relationship Management -> Master Data -> Product -> Settings for Product Type -> Allow Upload for a Product Type'.
Reward points if it helps!!
Best regards,
Vikash.
Message was edited by:
 Vikash Krishna

Error in creation of purchase materials/Goods receipt against PO(FI-MM)

Hi All,
While processing FI - MM integration iam facing below errors,request to guide me with same
1) While creation of purchase materials
Valuation class 7920 not allowed for material type Raw material Message no. M3180
Diagnosis
The combination of values you have entered is not defined in the system.
Procedure
Check your entries, and choose a valid value or combination of values with F4.
I have crossed checked in t code OMSK valuation class 7920 exists.
2) Goods receipt against PO:
Number range for trans./event type WE in year 2014 does not exist Message no. M7562
Diagnosis
The number range for document number assignment has not been maintained in the year 2014 for the transaction/event type WE.
Procedure
Contact your system administrator.
in second case i have maintained number ranges in OBA7,OMBT,still iam facing with the same issue
Regards
Santosh

Hi Dev,
Thanks for your reply...yea i have done the ground work before posting this query
but bitt confused with the post i have come across..
Problem was occurring due to the wrong updating of raw material instead of finished goods in MM01 (CREATION OF PURCHASE MM)
however i have over come my 2nd issue,hopefull will over come my 1st issue also
Thanks a lot
Santosh

How to extend the product catalog in CRM?

Hi All
How do u extend the product catalog in CRM?
Anticipating a step-wise guidelines..
Thanks in Advance
Jaman
Message was edited by: Sap_Crm_Guy

Hi
Check this URL:http://help.sap.com/saphelp_crm50/helpdata/en/a8/abf837aea75351e10000009b38f8cf/frameset.htm
Hope it helps

Creation of sales order in CRM and replicating it to Multiple ECC system.

We have a requirement for creation of sales order in CRM and replicating it to Multiple ECC system.
We have checked the following standard Adapter objects in transaction R3AC1.
BUS_TRANS_MSG
The initial flow contexts does not support target site type as R/3(SMOF_ ERPSITE). So we are not able to replicate the sales order from CRM
to ECC.
2. SALESDOCUMENT
Here the initial flow contexts does not support flow from CRM -> R/3 as we don’t see the target site as CRM.
Please let us know if the standard sap middleware objects don’t support the sales order flow from CRM to multiple ECC or is there any
other adapter object we need to use for this.

Hey Vijay Duvvada,
I hope you are already referred below sap note and which explains scope & how to do -
1084315 - Consulting: Information about the multiple backend scenario
1763516 - How-to: Basic Setup of MEP
As explained by Rohit Sharma data should be start flowing to multiple sites.
please let me know if it does help.
Regards,
Arjun

Creation of production order with reference to sales order

dear all guru's,
i m having a requirement of creating production order with ref to sales order but without changing my old strategy of make to stock.
regards
ujwal

Hi,
For the purpose of creation of production order with reference to sales order while maintaing MTS strategy you need to maintain Make to stock strategy 40 in strategy group in MRP-3 View of Material Master.
This is the only Make-to-Stock Strategy which enables you create Production Order against both Sales order as well as Demand / PIR.
So if your strategy group is already 40 then you need not change it.
However if you are using any other Make-to - Stock strategy like 10, 11 etc. then it is not possible to create Production Order against Sales Order since they dont consider Sales Order in planning.So you need to change them and set strategy group as 40.
Hope this helps.
Revert if you have any doubt.
Regards,
Tejas
Edited by: Tejas Pujara on Sep 27, 2008 8:50 AM

BOM Selection Mandatory while creation of Production Order

Hello Friends,
I would like to know that is there any option other than production version which makes it mandatory to have valid BOM must for creation of Production order / coversion of planned order to Production order.
I have tried with Production version option but it doesnt throw any error in case BOM with inactive status has been selected in it & also Production order gets created & released.
Before going for user exit / enhancement option, I just wanted to ensure that it is not possible with standard SAP.
Kindly share your views on the same.
Your urgent replies will be highly appreciated.
Regards,
Tejas

Hello Tejas,
I think this is standard SAP Behaviour.
Try with following exits:
PPCO0018
PPCO0012
Also check out the following link:
[How To Make BOM Mandatory while creating Production Order;
Regards,
Vinod

Header Material Repeated during creation of production order

Sir,
I have defined bom as one component and 3 co product.
During creation of production order in operation overview i found header material is repeated in components.
Pl. suggest me where i have made mistake.
Regards,
Vivek

Hi
Check whether BOM is recursive or not? also check the movement type against the header material.
Also check in CO03>Goto> Material list
Regards
Anupam Sharma
Edited by: anupam sharma on Jan 30, 2012 12:17 PM

Creation of products / materials in CRM

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