Creation of Service order
Hi All,
Please guide me in creating Service order with Tcode:IW52. In this how do we select SB.Please guide me step by step.if any of you are aware of the terms service order and compliance notification please post your email id.
Thanks,
Sandhya
Hi,
Chk out this link..
http://help.sap.com/saphelp_crm40/helpdata/en/b3/5b899377a0b24f9fcb6d5b31c65da6/frameset.htm
http://help.sap.com/saphelp_crm40/helpdata/en/81/78963ec975667fe10000000a114084/content.htm
Hope this helps u,
Regards,
Arunsri
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Hi Experts,
I am working on sap crm 5.0 version
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I am new to CRM Mobile, although I have worked in CRM for couple of years now.
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Transaction type not found while creation of service order/ticket
Dear All,
I had done all basic configuration of CIC but i am not able to create service order and service ticket.
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Thanks
I am on Interaction Center WebClient 2007.
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We have a requirement where service orders are to be created for all those business partners who responded to the campaign. We are using standard service order type SVRO. We have set up campaign automation by creating campaign and element, assigned target group, set decision point (rule & condition) to split target group in two; one for those who have replied to campaign and others who have not replied. These target groups are also linked to other campaign elements within the campaign.
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Edited by: Umesh Singh on Sep 30, 2009 6:36 PMHi Shatnhala,
Thank you for your help. I'll try this and will come back to you.
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Hello community,
I have the following requirement: create maintenance orders with order address data, the creation of these orders will be triggered by an interface with a legacy system.
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Roberto.Roberto,
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*& Report ZPJA_ADDR_TX
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internal_error = 3
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loop at lt_adrc.
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lt_adrc1-name1 = sy-timlo. " write current time for testing
append lt_adrc1.
endloop.
* update second address
call function 'ADDR_UPDATE'
exporting
address_data = lt_adrc1
address_number = '0000033205'
date_from = '00010101'
language = sy-langu
check_empty_address = ' '
check_address = ' '
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Creation of service order from sales order
Dear gurus,
I am creating a service order from sales order. the system is asking me the variant configurations for the said material.
But i dont want to use a configurable material. I want to use a general material withour variant configuration and generate a service order using predefined tasklist.
Please help!Hello Prashant,
if you do not want to use configurable materials in sales order:
make sure the material cannot be configured (material master view 'basic data2')
make sure the customizing for the item line does not require configuration (remove the 'configuration strategy' in the customizing for the item line)
Link your sales material to your task list using transaction OISD
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Does this help?
Nicolas -
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Hi Experts,
Is there a way to mass create service orders for a service action. Basically we have a part that we want to update in the
field that is not part of an IBASE record. We would like to replicate an exact service order, one time, for each of our
customers. This is something that is done on a fairly regular basis. To avoid errors in manual entry, I was wondering if
this is a method to deal with this in CRM? I have seen this done with CATT in ECC.
Thank you,
NandaHi All,
I tried using LSMW to create service orders, but I found out from SAP that batch Input is not a supported channel to load business data into the CRM system anymore! So can anyone suggest me a better way to mass create service orders?
I have tried using eCATT as well and this didn't work. I have created one service order (template) for each of the customers and whenever I need to edit these service orders (ex. with a new product), I want to be able to do this automatically by using the list of service order templates and the new product. Will a BDC work or can I use a BAPI to do this? Any suggestion/tips will be highly appreciated. I want to be able to copy the template to a new service order and then be able to add a new line item for the product, this should be repeated for all the service order templates.
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Nanda -
Creation of service order at the time of despatch(invoicing)
Hello PP Gurus,
Is it possible to trigger a service order at the time of despatch(invoicing).If yes how.
Thanks in advance.
SudarshanI think it is not possible in standard SAP.
You have to go for enhancement(user exit). -
Creation of service order and service notification
Hi guys,
Please any one help me how to create service order through service notification, and explain me the process.This is very urgent for me kindly help the same.
Reg
Eswar
[email protected]hi eshwar
you can create service order by using the service notification,
create service notification using IW54 after entering the details select the Service notification in the menu and select the service order create OR press the Order buttom ,and enter the order type you want to create
hope this will clear you
regards
thyagarajan -
Inspection lot creation when Service order is released
Hi,
When i release a service order i need inspection lots to be created automatically.I get a error ''No Insp lot was generated release order anyway''.I have maintained inps type 14 in the maint order type SM03 and inspection type for origin with 'Insp Type 14' and also task list type 'Q'.Any more setting's needed?
Thanks in advance.Amit,
Please open a new thread for your query. -
Service order creation from sale order
Hi Friends,
Could you please tell me where is the setting for the automatic creation of service order from sale order.
Iam using LEIS , TAD and CD as the sales documents and SM01 as service order document.
Am I missing something?
Please let me know.
Regards,
satishHi Satish,
The setting for creation of a service order from sales order can be found in the Requirement class configuration.
To know how to link, check the procurement tab in the sales order, note down the requirement type associated to the line item. Requirement type is linked to requirement class. In requirement class you find the configuration.
Standard SAP creates SM03 (refurbishment) type of service order from sales order.
Reward points if useful.
Regards
Ananth -
Service order creation condition
Hi,
Could anyone please tell me how can we insert a condition so that one type of service order can not be created after creation of service order of another type.
Suppose if A and B type of service orders(sub-order of C) are to created sequentially...first A then B.
Then in this case after techo of B, A must not be created....so please guide is there any option to insert this condition while we configure sub orders(Service order).
Thanks and RegardsHi Gagan
Could you please share with your solution, i am kind looking help in same are. We are using CRM 7.0, but i can not find BOL component which is ISUSRV.
My requirement is to create Service Order from Webclient, example meter problem reporting, etc
Please kindly reply or by email shankar no dot vangari at gmail com
regards
shankar
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