Creation of Tech Master data with CRM IC Web Client

Hi Experts,
I have a query regarding creation of Technical master data via CRM IC Web client ( CRM7.0 & ECC6 for ISU)
1) If we are using CRM IC web Client then , how the creation of Technical Master Data is triggered from web client ?
2) Where the technical master data created first ISU or CRM ?
If anyone has the info on this please let me know.
regards,
Sagar

Hi Sagar Arvind Phirke,
1) You need to configure CRM Middleware to exchange data between CRM and IS-U;
2) Data is created first in CRM, then it's replicated to IS-U.
Check this helpful documentation: http://help.sap.com/saphelp_crm70/helpdata/en/46/66235fc77c453a8696f76c66e8014c/frameset.htm
Best Regards,
Pedro Nunes

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