Creativ cloud desktop failed to install.( Error code 1 )

Does someone knows what that errors means ?

Error Code 1: "Failed to install" | Creative Cloud Desktop : https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

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Just bought Creative Cloud single-app membership for After Effects (one-year) but I am unnable to download creative cloud on my latpot - message says "creative cloud desktop failed to install error code 1"

please help

Error Code 1: "Failed to install" | Creative Cloud Desktop : https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

Is any body getting this : creative cloud desktop failed to update (Error Code 2)

How do I fix this?

Sign out and restart system. Run CC as an administrator, sign in and update. Check back if that fails.
Benjamin

Creative Cloud Desktop fails to install

I've been trying to install the Creative Cloud Desktop in Windows 7, but I keep getting the failure message. I've tried the instructions here: http://www.ana-todor.ro/simple-fix-for-creative-cloud-desktop-failed-to-install-error/15/0 8/2013/, but it's still not working.
Anybody have any ideas?

Hi DCWilson451,
Could you please follow these steps and let us know if it helps you.
Please download and run Creative Cloud Cleaner Tool
http://www.adobe.com/support/contact/cscleanertool.html
Run Creative Cloud Cleaner tool and choose option 3 and then option 1 to complete the cleaning process.
Once done please rename OOBE Folder from these locations
Windows :
C:\Program Files (x86)\Common Files\Adobe
C:\Users\(UserName)\AppData\Local\Adobe
After this please reboot your machine and download Creative Cloud desktop again from the following location
Go to creative.adobe.com -> Download Center -> Download Creative Cloud

Error message "We have encountered the following issues: Creative Cloud desktop failed to install

I have Creative Suite 6 Design and Web Premium. The Application Manager applied updates to the CS6 Perpetual Licanse Products, but did not recognize I have a new Creative Cloud Subscription for Phoroshop and Lightroom. When attempting to install Creative Cloud Desktop, the installation fails with no details available other than the error message above.
System is Win 8.1, Intel 3770 Quad Core CPU, 32 GB Memory, 2 Toshiba 3TB HDD SATA 3 configured as RAID 1. . System runs CS 6 no issues. Have turned off the Antivirus and Firewall, cleared cache on IE 10, closed all browsers after CC desktop starts to download. CC Desktop does not show in win 8, but does show on PC in Program Files (x86), but I cannot see an executable.
Have also tried to download Creative Cloud Desktop as a stand-alone (www.adobe.com/go/adobecreativecloudapp) and also by downloading Photoshop CC as data indicates any product downloaded will install the desktop of CC.
CreativeCloudSet-up.exe does exist on PC and properties are 2,775KB size.Running the setup from the app on PC yeilds same results - Product downloads and does not install.
The error block is      Adobe Installer   (at top)
Message body         We've encountered the following issues:
                              Creative Cloud desktop failed to install
Appreciate any assistance.

Hi BillC29,
Welcome to the Community,
Try the following steps and let us know if it helps:
Download and run Creative Cloud Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
Run Creative Cloud Cleaner tool and choose option 3 and then option 1 to complete the cleaning process.
Once done rename OOBE Folder from these locations to OOBE.old
     Windows: C:\Program Files (x86)\Common Files\Adobe
                        C:\Users\(UserName)\AppData\Local\Adobe
Restart Windows
Download Creative Cloud via https://creative.adobe.com/products/creative-cloud
Launch Creative Cloud.
-Ankit

Download of adobe creative cloud desktop always stops with error code 207. Trying for 6 hours now. What now?

Hi.
I started a Creative Cloud abonement and try to install applications. But the download of the "adobe creative cloud desktop" always stops with error code 207 (No answer from server, try later). I am trying for 6 hours but the problem is still the same. What can I do?
Thank you,
Heiko

Errors 201 & 205 & 206 & 207 or several U43 errors
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Help, creative desktop failed to install error code 1000

I just subscribed for the creative cloud and when I try to install the app it fails with the error Creative Dekstop failed to install error code 1000. Can some one shed any light on how to resolve this
Thanks

Link for Download & Install & Setup & Activation may help
-Chat http://www.adobe.com/support/download-install/supportinfo/

I can't update Lightroom CC 6. Error message shows Creative Cloud desktop failed to update (error 50)

I can not update Lightroom 6. Error message says - creative Cloud destop failed to update (error 50) What is wrong?

error code 50 installing Adobe creative cloud
You may uninstall Adobe Creative Cloud and reinstall updated version.
https://creative.adobe.com/products/creative-cloud
Still face any issue please feel free to post here

Re: creative cloud desktop failed to install

I'm having the same problem on my mac.

Branching to a separate discussion.
Streeper please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to resolve your installation error.

Creative cloud desktop failed to install on Mac OS

Hello,
I have an extra seat who needs to use Creative Cloud for his job. He cannot install the Creative Cloud application and when trying to do so afresh, he constantly gets the error "Unable to install Creative Cloud Please close all active Adobe applications and retry your installation" message via the dmg image installer file. There are no other or active Adobe application on his iMac and no Adobe application running anywhere on the machine.
iMac OS X 10.8.5, 2.9GHz.
The problem reoccurs even after navigating to the Applications/Utilities folder and putting the folders Adobe Application Manager folder and Creative Cloud to the Trash and emptying it. Then navigating to the Library/Application Support/Adobe/OOBE folder and renaming it to OOBE.old, then again downloading Creative Cloud desktop from the URL https://creative.adobe.com/products/creative-cloud and trying again to install it.
Despite all of this, the same "Unable to install Creative Cloud Please close all active Adobe applications and retry your installation" message prompt comes up and the installation of the Creative Cloud application is abandoned.
This is a very frustrating experience. What is the workaround to get this appliaction installed so he can get on with his work as soon as possible?
Paul

Opted to fully restore the iMac and upgrade it to OS X 10.9 from what was an 10.8.5 installation. Adobe CC desktop now fully working as expected and relevent application downloads successful.

Creative Cloud Desktop Failed to Install

This is the second time in 3 months this has happened, and I fully expect this to happen again once I fix it. This message occurs when I try to start Application Manager after it tries to update itself. Who wrote this app?? The app manager is nowhere near Adobe's usual level of quality.
Last time I had to spend an hour on the phone and finally got someone , renaming directories and running a cleaner utility. If I knew it was going to fail again I would have written it down. But I should not have to, and this is a waste of my time. The mere fact that there is a cleanup procedure means that Adobe knows it has a piece of junk in production.
Regardless of what it says about a "desktop", I'm trying to start what I know as the Application manager:
..And when trying to work around and update via another app like Photoshop CC, I'm pretty sure I shouldn't be getting this either:
..Following the above instruction appears to work, but only after using the task manager on it. This cannot be as designed.
How about making this product more robust? Why is the launch of the application manager contingent on an update I might not have time for right then? I don't like updating anything that is not broken for the precise reason I am now wasting my time trying to resolve this.
And my pressing question: Is the fix procedure I spoke of above published anywhere so I don't have to wait on the phone for another hour?

This solution worked for me.
1. Open task manager and close all running Adobe processes. (Acrotray etc)
2. Navigate to C/Program Files(X86)/Common Files/Adobe/OOBE and rename it.
3. Navigate to C/Program Files(X86)/Adobe/Adobe Creative Cloud and rename it.
4. Try installing CC desktop from here: https://creative.adobe.com/en/products/creative-cloud
5. Navigate to C/users/user name/AppData/Local/Adobe/OOBE/opm.db and remove it. Launch CC desktop and try to sign in.
Thanks

Adobe Creative Cloud Desktop failed to install, where to get help?

Hi, I have contacted Adobe three times now to get my creative cloud app working again. Everything worked beautifully until last July while updating it crashed and I've never been able to successfully install the app again. The first call I had with tech support was a failure. After 1 hr on the phone and numerous different tries at correcting the problem, I was informed I'd probably have to do a complete uninstall of every Adobe product on the machine (at the time I was running IOS Mountain Lion, on a 2012 27" iMac 3.4 GHz Intel Core i7 w/16GB). I decided to wait to do the uninstall because this is my primary machine I was too busy to risk being down for any unknowns.
Now I have the time and ever since I installed Mavericks weird stuff is going on with PS and I was hoping there might be a fix in the updates. Called Tech support, made an appointment last week, scheduled a callback for 2hrs later, never got the call. Called again today, got my callback 1/12 hrs later. Support guy spent about 10 minutes with me doing everything I did through screen sharing, no luck. Tried uninstalling an Adobe program, no luck. Tried using the cleaner tool, no luck. The phone connection dropped and the cursor on my screen stopped moving. That was it?!?!? No call back, no attempt to continue, he had my number. Called back, would have to schedule another callback 2 hrs later.
Where is Adobe customer support (figuratively)?? - I have been a customer of Adobe products for 15 years. I pay them every month. This not only upsets me, it worries me because Adobe products are my primary tools and my confidence in them and the folks they have on the phone is dwindling.
Can anyone direct me to a forum that deals with this issue? Is there anyone accountable, with a good phone connection I can call that is not on the other side of the planet?
Your suggestions are greatly appreciated! Thx.

Hi, I have contacted Adobe three times now to get my creative cloud app working again. Everything worked beautifully until last July while updating it crashed and I've never been able to successfully install the app again. The first call I had with tech support was a failure. After 1 hr on the phone and numerous different tries at correcting the problem, I was informed I'd probably have to do a complete uninstall of every Adobe product on the machine (at the time I was running IOS Mountain Lion, on a 2012 27" iMac 3.4 GHz Intel Core i7 w/16GB). I decided to wait to do the uninstall because this is my primary machine I was too busy to risk being down for any unknowns.
Now I have the time and ever since I installed Mavericks weird stuff is going on with PS and I was hoping there might be a fix in the updates. Called Tech support, made an appointment last week, scheduled a callback for 2hrs later, never got the call. Called again today, got my callback 1/12 hrs later. Support guy spent about 10 minutes with me doing everything I did through screen sharing, no luck. Tried uninstalling an Adobe program, no luck. Tried using the cleaner tool, no luck. The phone connection dropped and the cursor on my screen stopped moving. That was it?!?!? No call back, no attempt to continue, he had my number. Called back, would have to schedule another callback 2 hrs later.
Where is Adobe customer support (figuratively)?? - I have been a customer of Adobe products for 15 years. I pay them every month. This not only upsets me, it worries me because Adobe products are my primary tools and my confidence in them and the folks they have on the phone is dwindling.
Can anyone direct me to a forum that deals with this issue? Is there anyone accountable, with a good phone connection I can call that is not on the other side of the planet?
Your suggestions are greatly appreciated! Thx.

Creative Cloud Desktop failing to install

I am trying to update CC Desktop but everytime is says it is failing to install.
This is a problem as I need to update some of the programs. Why is this happening please?

Hi CERUCHALU,
Make sure you have right permissions on your User account to install the updates.
You might want to check with a new Admin Account.

Failed to install : error code 1

I cannot get the installer to complete installation. It gets about half way through the down load then gives me an Adobe Installer error box indicating:
We've encountered the following issues:
Creative Cloud desktop failed to install. (Error code: 1)
Any suggestions ?

hi,
Which OS are you using? Do you have any other Adobe software installed on your machine?
regards
deto w

Creative Cloud desktop failed to update.(Error code: 1)

Hello, I'm running a MacBook Pro Retina with Yosemite 10.10.2. I tried to update Creative Cloud Desktop manager and then tried to cancel it (it was killing my bandwidth while I was trying to work). It disappeared from the bar at the top of the OSx screen.
I couldn't get it back. I restarted my machine. When I clicked on Creative Cloud this time, I was prompted to update, but almost immediately got an error. There are other mentions of Error Code 1 on the forum, but they appear to be first time installations, not updates. Suggestions welcome! Thanks
Creative Cloud desktop failed to update.(Error code: 1)
Update:
Still no success. I tried the instructions here: Error "Failed to Install" Creative Cloud Desktop application which says to uninstall Creative Cloud. I got an error: "Unable to uninstall Creative Cloud Desktop. Quit Creative Cloud desktop and try again." But CC desktop is not running. I had a look in activity monitor and didn't see anything.

Okay - I think I resolved this by closing some stalled processes in Activity Monitor, then restarting Creative Cloud desktop, then updating in the normal way.

Creativ cloud desktop failed to install.( Error code 1 )

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