Creativ cloud desktop ist seit einem update leer

schon deinstaliert und neu instaliert noch immer leer und kann keine neuen programme laden

CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
or
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-AND JUST FOR MAC USERS - Some 10.9.3 links
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Similar Messages

Creative cloud desktop tool trying to update

Setup: Running Win7 64bit on Sager NP8760 laptop - cpu: older i7 M820 1.73 ghz - 8GB ram
I get a notice from the task bar that `creative cloud' has an update.... ok start the process.
I see a dialog that the update is downloading ....
I see a dialog that CC desktop is initializing....
Maybe 15 seconds or so the CC desk top tool pops up
But also a new message that CC has an update......
The process repeats and repeats. The update warning continues to appear making it impossible to use the CC desktop at all.
Is this happing to others? Is there a known cure?

John T Smith wrote:
You MAY have a faulty installation, which requires complete removal and reinstall... not exactly your problem, but the links below may help
One fix for signout problems http://forums.adobe.com/thread/1408331?tstart=0
-http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-2 48.html
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html
I guess I'm a little mystified by this reply. I've reported no problem signing in or out of adobe, nor have I experienced any.
I've been going along with a creative cloud desktop and updates for over a yr now so not sure how my install would suddenly be 'faulty'. Complete removal and reinstall is something like a days work if you have any related difficulties at all yet it seems to be the most often suggested remedy.
Is there no chance of something that does not require a hefty input of my time getting the tools to work rather than using them, that can be done to remedy what seems to be something like a stuck routine in the install routines?
Any other folks with an idea about this?

Updating Creative Cloud desktop app "failed to update.(Error code: 50)"

I'm attempting to update my Creative Cloud desktop app, but I keep getting this message "failed to update.(Error code: 50)". Any ideas on how I can complete the update? I'm using Win7 pro.

Clemaster83 please try utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to update the Creative Cloud Desktop application.

Creative Cloud Desktop ist uninstallierbar

Am 19, August hab ich mir ein Creative Cloud Abo zum Geburtstag geschenkt.
Seitdem hab ich etwa 20 mal versucht das Hauptelement, den CC-Desktop auf meinem ziemlich neuen Protzer VAIO, downgedradet auf Win7Pro, zu installieren. Aber immer sagt es "geht nicht".
Das (da der Fehler wohl nicht ungewöhnlich ist existierende) Cleaning-Tool und die unzähligen Tips wie man in seinem PC per Hand herumfummeln dies und das umbenennen (wo man sich fragt ob man nicht Dateileichen ohne Ende erzeugt) oder löschen, ... alles wieder und wieder ausprobiert, es bleibt bei: geht nicht.
Da einem ja so ein Grossteil der "Erfahrung" fehlt bin ich ziemlich enttäuscht, dass wenigstens die Abbuchungen problemlos und pünktlich klappen. Mal ehrlich, für ein Unternehmen von Grösse und Finanzkraft wie Adobe ist so ein Fehler mehr als peinlich. Schliesslich ist es nicht irgendein selten verwendetes AddOn, sondern DAS Zentralmodul eines ganzen Produktstamms.
Ich hoffe immer noch, dass Adobe ein funktionierendes Update des Installers rausbringt und lade alle paar Tage den Downloader nochmal herunter, um das nicht zu verpassen, so nach zwei Monaten,
Trotzdem wäre ich über Direkt-Sofort-Hilfe sehr Dankbar!
LG
Jan

Doch, lieber Pat, das genau sagt die Fehlermeldung, nur länger formuliert:
Habs heut nochmal probiert, um einen Screenshot zu machen, was mir auch leicht beim ersten Versuch gelang:
ABER: ich wollte noch einen zweiten Snapshot machen, von der "Balkenposition" an dem der Abbruch ungefähr erfolgt. Hab also den Vorgan nochmal gestartet, und war dann abgelenkt. Ergebnis das selbe, aber keinen Bildbeweis.
Nochmal gestartet, wieder abgelenkt, es muss schon mit dem Teufel zugehen ....
Ein viertes mal gestartet und immer wieder mit der Druck-Taste den Bildschirm fotografiert, damit ich dann ...
UND WAS GESCHAH ? Der Balken lief weiter, lief ans Ende, und nun hab ich die CC-Desktop-App auf dem Rechner! (??!!) Soll das bedeuten das penetrantes Drücken der Drucken-Taste die Fehlerlösung ist ? Wär ebenso witzig wie schön. So musste ich an der Stelle wo es sonst üblicherweise Abbrach einen Strich als Markierung aufsetzen, und jetzt geh ich das Teil mal freudvoll erkunden :-)
Problem ist jedenfalls vom Tisch, und die Euphorie macht die zwei Monate Ärgerlichkeit fast vergessen.
Schönes Wochenende!
Jan

Creative Cloud Desktop App stuck on update

Well, the title says everything there is to know. Whenever i start the CC-Desktop-App, it starts to "install" updates, but gets stuck at 2%.
And yes, i restarted my computer. And my internet connection is completely fine.
It would be great if anyone knows how to solve this issue.

Hi, im deutschen Forum kannst Du auch auf deutsch fragen.
Die App ist manchmal zäh. Vermutlich hast Du ein Update übersprungen oder sonst irgendein nicht von dir verschuldeter Fehler.
In diesem Fall würde ich Dir empfehlen, die CC Desktop App zu deinstallieren und den Installer erneut dafür von der Adobe-Website runterladen und installieren. Dann sollte es funktionieren. Demnächst wird es da größere Updates geben, weil Du nicht alleine mit diesem Problem bist wird da Adobe nachbessern.

Creative Cloud Desktop couldn't be updated mistake code 1 -Fehlercode 1

Just testing Windows 10.

Thanks for your quick reply! Great. (I just have found this way some minutes ago ). But now I'm working without it (for the updates), like as a non-profit we can't afford this cloud abonnement with monthly rates . Still working with CS6.
Have a nice day.
Kind regards from Munich,
Niko

Illustrator CC2014 and Update Creative Cloud Desktop App

Hi,
I am using the Creative Cloud Student edition on Windows 8.1. Right now I have some problems with Illustrator and the Desktop App itself, however I absolutely need it to work right now for University. I try to explain the problem as clear as I can, I hope you can help me!
First, the problem I have with Illustrator: I installed the newest version (CC2014) a couple of weeks ago. It all worked fine at first. After some time, when opening the application, I got a message saying it can't be opened and that I should go to the .exe file and operate it as Administrator. When I clicked okay, Illustrator opened without me doing what I was told.. This kept going on for a couple of days until now. I cannot open it anymore, a message appears saying: The localized source files for this application could not be loaded. Fix this application or reinstall. Then try again. .The problem is, I cannot fix or reinstall the application, I can't even uninstall it (It says there were problems and not everything was uninstalled..) Now I don't know what to do?
Second, I cannot update my creative cloud desktop app. It says: Creative Cloud desktop could not be updated. Error Code: 50. I have searched for that error code, but could not find any explanation.
I would be very happy for your help!
Thank you in advance!

First, to uninstall and reinstall
-using the cleaner after uninstalling and before reinstalling may help
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Error 50 https://forums.adobe.com/thread/1432237 may help
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Creative Cloud Desktop App Update 1.9.1.474 sets sync folder back to default (windows)

Hi All,
Second time this has happened with an update to Creative Cloud Desktop App (Windows).
Update completes correctly but then notice that file sync is going mad and is re-syncing everything but to the default location (usually user\username\ - in Win 8.1).
Last time this occurred I seemed to get some loss of files.
I've now let it re-sync everything to the default location and then resetting it to the previous location (where files are still present - but is on a different drive).
Surprised to hear Support (Swati) hasn't heard this occur before but thought it worth putting it out there to both warn others and see if its just me!
This was for definite with update 1.9.1.474 of Creative Cloud Desktop (And think it was with the previous mandatory release).
Cheers,
M

Hi Mark,
as you correctly point out with the recent update of the Creative Cloud Desktop app (1.9.1.474) we unfortunately introduced a bug which causes the creation of a new Creative Cloud Files folder, and re-sync of all content. This will only occur the first time the sync application runs after the update. This has caused understandable pain and confusion, for which we truly apologise.
The Creative Cloud Files app contains logic that supports the use of multiple Adobe IDs. This allows you to sign out of one ID and in to another, but keeps your Creative Cloud content separate. When you sign out and change IDs, the app moves the previous Creative Cloud Files folder and it's contents and appends it with the previously signed in ID (User@AdobeID). It then creates a new main folder and starts to sync content of the new ID.
The bug which I mentioned previously occurs, as the app believes an ID switch has taken place and as such, moves the current Creative Cloud Files folder and tries to append the previously signed in ID. As no switch has actually taken place it manifests as (Unknown). The app then creates a new main folder at syncs down the data.
Essentially what you end up with is a Creative Cloud Files folder with your newly sync'd data and a Creative Cloud Files (Unknown) folder that contains duplicate data.
This occurs once, after the last update completes.
The fix is to simply delete the Creative Cloud Files (Unknown) folder.
I would advise that you ensure you have no pending edits that you may have made offline and that you check the contents of the new, main Creative Cloud Files folder contains everything you expect it to. If not, check the contents of the Creative Cloud Files (Unknown) folder.
If there is still a discrepancy with your data, you can check on creative.adobe.com to confirm your data is there.
If you have any further problems or questions about this particular issue please email [email protected]

Why does Creative Cloud Desktop block when updating fails?

Actually, this is a feature request: Don't block Creative Cloud Desktop's other functions (App Download/Install, File Synchronization) just because there is an update.
5 out 10 times updating fails at our facility, forcing us to reinstall the Creative Cloud App from a fresh download.
All this time files are not synched, apps are not updated. This applies to both Mac and Windows versions.
This is the tinyiest app of the Suite and it produces the most frustrations here – while the bigger applications (with installations in the GBs) run smoothly.

That's what I get on a regular basis: Creative Cloud Desktop could not be updated.(Error code: 2) Contact support I will then download the latest Creative Cloud Desktop full install and install it manually. For every machine. Every now and then.
But more important: You now have several Cloud File Sync services on your desktop (Dropbox, Onedrive, Google Drive etc.) and they manage to update themselves automagically – or not. They won't stop functioning, only because they could not get a specific mini-bugfix.

Creative Cloud Desktop won't opening

Hi,
I'm having an issue with Creative Cloud Desktop ever since I updated to Yosemite. I've gone through customer support (which were useless by the way) and discovered that Creative Cloud Desktop works if I'm logged in as my Root user (System Admin) on my Mac but won't load in my normal account. I've gone through this link (Troubleshoot unexpected behavior | User account-specific | Adobe software | Mac OS) that the Customer Service representative gave me. However I'm still having the problems loading App.
Does anyone have any idea how I can fix this issue?

>ever since I updated to Yosemite
Did you tell Apple that their update breaks Adobe software?

Sehr geehrte Damen und Herren Seit rund einem Jahr bin ich Abonnent der Creative Cloud. Ich stelle nun folgendes fest: 1.Das Programm Creative Cloude Desktop lässt sich nicht installieren. Die Installation bricht mit einem Fehler ab. 2.Ich kann Creative

Sehr geehrte Damen und Herren
Seit rund einem Jahr bin ich Abonnent der Creative Cloud. Ich stelle nun folgendes fest:
1. Das Programm Creative Cloude Desktop lässt sich nicht installieren. Die Installation bricht mit einem Fehler ab.
2. Ich kann Creative Cloude Desktop nicht mehr aus meinem System deinstallieren. Abbruch mit Fehlermeldung.
3. Ihr System verweigert mein Login in mein Adobe Konto. Auch eine Neueröffnung eines Adobe Kontos bricht mit Fehlermeldung ab.
Ich verstehe nicht, was ich falsch mache und bitte um Erläuterung. Ihre umfangreichen Hilfeseiten helfen mir hier nicht weiter.
Danke und Gruss
Lukas Marbacher
Lukas Marbacher
Hammerstrasse 7, 6312 Steinhausen
041 741 86 92
[email protected]

Hallo Lukas,
als Erstes vielleicht dieses: Wir hier im Forum sind Anwender wie Du und ich. Nur hin und wieder taucht hier jemand der Adobe Mannschaft auf.
Zum Thema:
So seltsam es erscheinen mag, aber das ist wohl wieder eine Sache für das Cleaner Tool.
Manchmal - aus welchen Gründen auch immer - will" CC (auch bei mir) nicht richtig arbeiten. In diesem Fall solltest Du CC komplett löschen (nicht nur mit PC-Bordmitteln) und neu installieren und zwar mit Hilfe des "Adobe Creative Cloud Cleaner Tool".
Ich zitiere: Mit dem Cleaner Tool für Adobe Creative Cloud (CC) können Installationsprobleme bei Adobe Creative Cloud- und Adobe Creative Suite (CS3-CS6)-Anwendungen behoben werden. Das Tool kann Installationsdaten von Prerelease-Installationen von Creative Cloud- und Creative Suite-Anwendungen bereinigen. Es entfernt keine Installationsdaten aus früheren Versionen von Adobe Creative Cloud- oder Creative Suite-Produkten.
Hier der Link: http://helpx.adobe.com/de/creative-suite/kb/cs5-cleaner-tool-installation-problems.html . Bitte beachte unbedingt die dort vorgeschriebenen Folge der Operationen.
Dann wäre da noch dieser Tipp: Manchmal ist aber auch die (zu löschende) Datei "opm.db" im Adobe OOBE Verzeichnis der Übeltäter.
Falls erforderlich und Du weitere Fragen hast benutze den Chat, wenn er "offen" ist, ich hatte damit gute Erfahrungen. Siehe Contact Customer Care = http://helpx.adobe.com/contact.html
Hans-Günter

Error Code 201 and 213 when trying to install any Adobe application / Update my Creative Cloud Desktop App. Have tried troubleshooting with Online Chat Agents, no luck.

I have been trying for 2 days now to get this resolved.
Computer hashard wired internet connection, running Windows 7 Home Premium. No other issues with downloading or uploading from any other sites or programs. No other network issues reported on other computers.
It started when I went to install Lightroom through my Creative Cloud. It prompted me to update my Creative Cloud Desktop App, which I went to do and then promptly got Error Code 201. I restarted my Creative Cloud and then skipped the update, hoping it was just an issue with that specific download. I clicked to install Lightroom and the same thing happened, Error code 201.
I restarted my machine, and tried again. Same issue.
I contacted Support. They had me go in and change a bunch of folder names to and add "old" to the end of them and then had me try using the Adobe Cleaner tool, which did not work. He had me go in and change some internet settings, still nothing. Same issues as before, only now with all the renaming of things I cannot even open programs I had previously been able to open like Photoshop.
He instructed me to reinstall the CC Desktop App because the Cleaner tool was not recognizing that it existed anymore (probably something to do with renaming files.. just saying) and now I get the 201 Error when I try to reinstall the CC Desktop App.
I ran out of time and had to stop after being on with them for over an hour.
Today I contact back and was instructed to create a new user account on my computer and try downloading and installing the application in the new user. Same errors. 213 at first, restarted my computer and then got Error Code 201 again.
I am getting really frustrated and really behind on my work. Any information someone could give me would be greatly appreciated. Currently waiting for a chat person to be available again.
Thank you for your time and assistance.

Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. Error 213 indicates there was problem locating the update or an incorrect URL. The troubleshooting steps are still the same as both errors are related to failure of the current network connection.

Cannot update Creative Cloud desktop Error Code: 204

I have tried for 5 days to update my Creative Cloud desktop manager, but it only gets 2% into update and fails each time. Message says There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.(Error code: 204) Get help
The "Get Help" leads me to adobe forums with other people having this problem with no solutions other than 'Chat with an expert' which I've been trying to find on this site. I don't need tutorials, I've quit the CC desktop app several times, restarted the computer several times, the Preferences option under CC desktop is greyed out and can't access.
I can't update any other adobe product until this nuisance of a CC Desktop can get updated.
Any ideas? Untinstall and reinstall? If I uninstall the CC desktop will it magically break some mystical link with all my other CC 2014 programs?
Thanks in advance.

Thanks for the link, Jeff. Even though error code 204 wasn't listed, everything around points to the download being corrupted/stalled/stopped. Was talking with an IT guy here and are exploring our firewall settings and securities. From your link I found the document "Creative Cloud for enterprise - Network Endpoints file" and have forwarded it to our IT dept to review.

Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)
Uninstalling and installing again - nothing change.

Hi slawek,
Please refer to the thread below where this issue has been discussed:
Error code 50
Regards,
Sheena

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date. It was last updated in May but you have a new update today and it will not update. I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program. So I uninstalled the CC desktop. Then when I open Muse it says I need the CC desktop to help with the update. So I get stopped either way. Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things. Please advise.

All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version?

Creativ cloud desktop ist seit einem update leer

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