Creative 20gig DAP not respond

Hi
Was wondering if anyone could help me with an irritating problem I've got? I have a very old Creative 20gig DAP Jukebox, its been working perfectly fine on my win2k box for years (that long I can't remember when I bought it!!).
I recently installed some HP Photosmart 375 software which was a real PITA, so much so that I uninstalled it. Now my DAP will not work at all. I have tried uninstalling and reinstalling but to no avail. It will attempt to load, enough that I get the splash screen on start up but then it just hangs and I can only close it by using task manager (not responding)
I was wondering if anyone could help at all? I have a horrible feeling its a registry problem due to the poxy HP software but I dont know what else I can do apart from reformat
Does anyone have any ideas at all? I really dont want to have to reformat the PC if possible but I really need to load some of my new bought CD's onto my DAP for my holiday next month!
I'd be grateful if someone could offer any advice (but not too techie as I'm a complete novice)
TIA

Jason-CL wrote:
I'm not going through PlayCenter since there's MediaSource available.
Did you download and install this Creative NOMAD Jukebox driver (844.50 KB) Filename: Drv_jb.exe
Install this driver first, then connect the player to the computer. Next download the Creative MediaSource Software Update version 2.03.29 (39.46 MB) and run that. Does it not install? If you're still having problem, try running Cleanup option from the player Rescue mode and then proceed with the MediaSource installation again. If MediaSource did get to complete the installation, be sure to download the Creative MediaSource - NOMAD Pack for Creative NOMAD Jukebox/Jukebox C (version .0.04) (3.2 MB) too.
Jason
Hi again :-)
Many thanks for the reply (I received an email too :-))!!
I did d/load the Drv_jb.exe driver and have installed that first.
I then connected the player to the computer as suggested.
I can't seem to locate the file "Creative MediaSource software Update version 2.03.29" Whereabouts can I find that file please Jason? (so sorry to be such a pain )
[edit]
Oh, I've found it now [blush] Sorry for confusion :-)
I'll carry on with rest of your tips
Thanks very much, no doubt I'll be back Message Edited by unique on 03-27-200605:20 AM
[edit2] It worked!!! YAAAAAY!!! Thank you so much, now all I have to do is work out how the player works
Many many thanks to all for your help, I can now load these tracks onto my DAP for my wedding in May!! You don't realise how much this means to me
THANK YOU again Message Edited by unique on 03-27-200605:40 AM

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