Creative 5.5 subscription won't activate

I am so upset, I purchased the monthly subscription premium version. I can't get it to activate. When you initially install it works, then if you go out or close your machine it won't start again. I have even uninstalled, reinstalled and it did it again. So I thought maybe it was a firewall issue, pop-up blocker etc. I have removed all of that, I even uninstalled my virus protecter, thinking that might stop it.
I can't believe adobe does not have technical support at night or on the weekends. Now my class is getting behind.
HELP

Thanks for the log files. The issue has been identified.
The Subscription product is not able to activate because of some entries in your host file on your machine.
Please REMOVE ( manually edit and save ) any entry that has "activate.adobe.com" in it.
It is most likely that there might be an entry like 127.0.0.1 activate.adobe.com
You can find the host file at the following location on your computer (Windows 7 / XP) is: C:\Windows\System32\drivers\etc\hosts
Please remove this and try activating your product again.
Its most likely that your product should get activated !
Let me know if that works ....
Kanika

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In windows 7 navigate to following location:
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Thank you very much!
Le 1 juil. 2013 à 18:59, Sachin Hasija a écrit :
Re: Muse CC won't Activate
created by Sachin Hasija in Help with using Adobe Muse CC - View the full discussion
Hello,
I have reset the activation for andreippnc, Olinomad, and sanberdoo,
In case anyone else is facing the issue, please follow the article to contact Muse support team directly via chat :
http://helpx.adobe.com/x-productkb/policy-pricing/support-options-muse .html
Regards,
Sachin
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Mylenium,
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john beardsworth wrote:
John Waller wrote:
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moniiice
Re: Does reset all content and settings automatically sets Find my iphone off?
Jan 27, 2014 8:54 AM (in response to KiltedTim)
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* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
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Creative 5.5 subscription won't activate

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