Creative centrale continues to be rubbish, how hard is it to fix these bugs?

?I cant bloody believe that creative centrale is so hard to make just WORK.
Firstly when i delete one track off my playlist via centrale, 2-3 random tracks gets wiped off the list. Secondly the programs search feature is virtually useless. Thirdly the program randomly crashes/locks up.
Do NOT pester me with what version im using/is windows updated/did i pay my electrical bill and what the **bleep** ever.
All these bugs you are PERFECTLY aware of cause, and you should **bleep** well have the professional pride to just **bleep**ing fix it.
You have sold me a Ferrari (X-Fi2) among mp3 players, with a 978 Lada motor (centrale) under the bloody hood.
Oh, and post scriptum: The half second lag x-fi2 provides with any x-(fidelity) enabled is also a real killer. Great **bleep**ing work on the end too...and yes its running .22.03.
Best regards from a slightly dissatisfied customer

P?This user interface is the worst piece of garbage I've ever attempted to use. It is totally incomprehensible, especially after the previous interface that was so wonderfully intuiti've.
It can't find files on my hard dri've, I cannot for the life of me figure out how to transfer files OFF of the device onto the hard dri've (gee, who would ever want to do such an esoteric thing?) and trying to figure out how to "tag" files, use the genres, playlists and artists functions is like trying to do yoga on the moon without oxygen.
I have literally spent 0+ hours struggling with this piece of crap. I've got the latest version, I've formatted to start from scratch, everything.
Great job scrapping a great little user-friendly interface for this horrible crap. I will never, ever buy another Creative MP3 player again due only to your "creative centrale" debacle.

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