CREATIVE CENTRALE WONT OPEN

I have windows xp professional. I just opened my new zen mozaic last night,installed it,and opened creative centrale..and it does not open. I sent an email to creative labs and all the guy said to do is uninstall it,and then he gave me a link to a starter pack on this website. So I did it, I uninstalled what I had last night, and reinstalled the one on the website. I opened up creative centrale and it won't work. It just does nothing,won't open. What do I do? Please someone help me this is extremely frustrating. I tried everything!!! I'm pulling my hair out! Help!!!!!!!!!!!!

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Similar Messages

Creative Cloud wont open

Hi my Creative Cloud wont open. I click on it but it wont open. I have tried to run it as admin it wont open.

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Creative Cloud wont open, uninstall or reinstall.

Mac wont open creative cloud or allow uninstall of creative cloud. Prior to this i mananged to get creative cloud open and was trying to install the adobe premiere pro CC trial but no apps were showing up in the creating cloud section. Just the spinning loading wheel. Since I then did a MAC OS update it will now not open or uninstall. Have done the standard force quits, restarts/shut downs etc. Still creative cloud seems pretty gridlocked on this machine. Wont let me uninstall, reinstall or run creative cloud. Is there a way to download Premiere pro CC trial not through creative cloud

Kharen123456 you mentioned you are using an older Mac OS version. What version of Mac OS are you using exactly?

My creative cloud wont open

i just dowloaded the application, and ive had errors trying to download some applications and now the application wont open

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I just paid for what i thought was light room and have ended up with nothing,creative cloud wont open anything.

wanted light room and have ended up with creative cloud which wont open anything.wth?

Adobe does not market old version of their products the old downloads are available mostly for old licences users so they can download their licenced products should they need to. So if you do not have a licence for Lightroom 3.6 after your 30 days trial install expires you can not use it or purchase a licence.
It would be a good Idea for you to get a new computer with Windows 7 or 8 on it. I prefer Windows 7. If you are still running XP though its a good OS and runs on old Hardware that Windows 7 and 8 can not run on. Its best to turn those old tired machines into network print servers and have nothing of value on them. For Windows XP is no longer supported by Microsoft and security holes that are still in XP will not being plugged. You just inviting the waiting intruders in they will show up it you connect to the web and uses it.
If you are using old hardware for a modest price you can get a new machine that is more powerful then the one you using. With wireless devices it nice to have a network printer your current machine will be of no value to anyone. If you hate the idea on scrapping a working machine a print server may be the was to go IMO.
If you purchased a Photographer CC subscription you can install the subscription Photoshop CS6 version 13.1.2 that should run on XP with some newer PS features unavailable like 3D any feature the requires a GPU. CS6 does not support any GPU on Windows XP. You can do all that LR can do to images and more with Photoshop. I do not even download Lightroon. I don't need its library system or desire a second UI over the Adobe RAW conversion Engine. This save disk space and I don't have to maintain and additional Adobe product and a simpler work-flow.
Besides CS6 you can install LR 4.4 I do not use LR so I have no ides if it will run on XP. XP not listed in LR 4.4 requirement.
found this
Adobe Photoshop Lightroom 4 does not support Windows XP. This decision did not come lightly and was based on a number of factors. With each version of Lightroom, our goal is always to provide a consistently excellent customer experience. Developing and testing across Operating System versions and platforms to ensure that we’re achieving this goal is a significant effort that takes time and resources. XP is substantially different from Windows Vista and Windows 7, and requires an independent testing matrix, which increases the complexity of our development efforts. Every cycle we need to make difficult resource tradeoff decisions and operating system support competes heavily with new features and performance enhancements planned for each version. The decision this cycle was to end XP support for Lightroom going forward.

HELP!! my Creative Cloud wont open nor run - windows 8

Just downloaded it and it wont open nor run nor can i download photoshop CC from the website, i figured it was connected some how

Hi Jp92,
Just guessing but is this related? App doesn't open and hangs on spinning progress wheel
Like John's post mentions, more info will make it easier to help
- Dave

Creative Cloud wont open or install

I'm running a 64 bit windows 8 Alienware 17 and I'm had the program for about 6 months now. I admit I havent used the desktop program much, instead just pinning photoshop etc to my task bar. But my school required me to download another app from the program and I cant open the creative cloud properly. It opens, but just displays a white screen and doesnt load no matter how long I let it sit.
I've tried uninstalling and reinstalling, but that doesnt work. Also restarting my laptop doesnt seem to help either.

Hi,
Please refer to the threads below where this issue has been discussed:
New Creative Cloud App unusable: it's blank!
creative cloud is blank window why?
Cloud Desktop App is blank?
Regards,
Sheena

Creative Cloud wont open in Windows

I need to install InDesign CC on my PC but every time I open Creative Cloud, a little alert box opens with no text (just the CC logo) which blocks access to the Creative Cloud program to install Indesign.
I cant close the alert box either. Any ideas whats wrong?

You might be able to solve that actually, I would go to http://helpx.adobe.com/contact.html and start a chat conversation. I think you will have to delete opm.db thats located in user\appdata\local\adobe\oobe. And you might need to go to: http://www.adobe.com/support/contact/cscleanertool.html and download Adobe Creative Cloud Cleaner Tool.
and do a uninstallment on the creative cloud app.
but I would suggest you contact the support^^^
Im also on windows 8.1

Creative cloud wont open correctly

I am trying to open it up (first time using at the momment) but all it is, is a black screen, or just a mirror of my screen. please help asap,
P.S trying the photoshop trial.

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Creative Central

Hi everyone, first post and first mp3
While waiting for my Zen X-Fi 6GB to arri've I have transferred my CDs to Vista "music" [to save time] but have found a slight problem:
With Creative Central when opening a file from music the tracks appear in random fashion e.g. [2.5.3.4.]and not as in the folder [.2.3.4.5] this is not in all cases what is wrong

I From the Rescue/Recovery mode do a Cleanup>Reboot on the player. It scans the disc for errors,broken links ect. does not erase files. (I would not mess with the firmware) http://forums.creative.com/showthread.php?t=208

Premiere Pro, Creative Cloud & Adobe Application Manager all wont open.

One day it was fine, the next it's not. My Premiere Pro, Creative Cloud & Adobe Application Manager all wont open.
No error messages, it just doesn't open. I can't get through to talk to staff (because why should you be able to right? You only pay for the service..)
Could someone please shed some light on my situation?
My Lightroom and Photoshop are running fine as normal. I wish I could provide more information but it's really that simple - none of it will open.
Thank you!

At this point, I think I'd just download & run the Adobe CC Cleaner app, and use it to uninstall & clean up your PrPro & the Creative Cloud desktop app itself ... then download a fresh copy of the CC desktop app, install & sign into your account, then download & reinstall PrPro ...
Neil

The apps wont open but are fully updated in the creative cloud manager menu, how do I get them to open?

the apps wont open but are fully updated in the creative cloud manager menu, how do I get them to open?

I have the same problem. New CC subscription. After crashing trying to open a CS6 file. Premiere Pro will not launch. I have updated video drivers and Quick Time player. (PC, Windows 8.1. nVidia GeForce GT 750M) "Sorry a serious error has occurred that requires Adobe Premiere Pro to shut down..." Thanks.

Illustrator free trial wont open in creative cloud, how do I solve this ?

illustrator free trial wont open in creative cloud, how do I solve this ?

Do you mean it will not download, or that you do not see the program in the list of downloads?
Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads

Having sign-in (creative cloud wont update/open/forever signed out) issues? look here! (win7/8)

First download the latest version of creative cloud desktop here: https://creative.adobe.com/products/creative-cloud (you will need to sign in with your adobe id and pw),
Run the installer, itll get about 50% done and say you need to close a running instance of creative cloud,
Press "control+alt+delete", click task manager,
In applications tab close adobe creative cloud (**don't close the cc setup that you have just ran to 50%**),
In processes tab close anything related to adobe except the setup process, for me this was "core sync" and "adobe CEF helper" and "adobe CEP service manager" (they should be labeled as being adobe in the descritpion),
Close task manager, bring up the installer window that should still be at 50% and click "retry", it should now take a minute or two and finish installing to 100%,
Creative cloud will open automatically after install, I personally didnt need to login, it remembered my details and auto signed in .
Confirmed working on Win8 and was able to update my photoshop and illustrator without issue and its staying signed in! The process should be more or less identical on Win7. Hope that helps some people!

Hi,
Please refer to the help document:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Regards,
Sheena

Photoshop wont open!

Ok now i cant figure this out. i installed the recent security update and now things are going screwy. i go to open up photoshop and it wont open. the dock icon bounces then goes away leaving me wondering whats going on. I uninstalled and re installed the whole Creative Suite but photoshop still wont budge. It was working just fine before the security update and now i duno what. is this to blame or is there something else?

Ok, I got this right from the source, so ideally it will work. OK
Follow the directions, repost and let me know
MAC OS10:
First, be sure to BackUp your data, then run Mac Software Update (located in System Preferences) to bring the Operating System (OS) and Mac firmwares up to date. And run all the Adobe Updaters adobe.com.
Ruling out the User account and routine maintenance are the first steps in troubleshooting crash freeze stability problems, including setting up clean User Account, and using Disk Utility to Repair Disk and Repair Permissions, Safe Boot, and running fsck -y.
If the problem clears logged into a new "Spare User" account, a User's account preference is corrupted. If the problem does not clear in a new "Spare User" account, the problem is likely system wide, or hardware.
Rule out RAM gballard.net is also important troubleshooting. In addition to crashing, kernel panics, Type 1 Type 2 Type 3 errors, Unexpectedly Quiting, corrupted files and disk errors, typical symptoms of bad Ram in Photoshop include rows lines patches of bad pixels on screen that also print (the actual file is being corrupted). If the bad pixel areas are on the monitor, but do not print (the actual file is not corrupted), video card or video-card drivers are prime suspects. Remember, video cards also have flash firmwares to flash update.
Test Hardware Interface gballard.net for the hardware's ability to transfer data free of corruption on hard disk drive interfaces (such as SCSI, IDE, etc.). See the bottom of the linked page and DOWNLOAD Timothy A. Seufert's dctest. Dctest assumes that your CPU and memory and disk are working fine. There are OS9 and OSX versions in the download.
Bad Damaged Hard Drives:
If running Apple's Disk Utility's FirstAid Repair Disk and Repair Permissions, and the Mac's fsck -y Unix command cannot fix any all disk problems, I would recommend running third-party disk utilities BEWARE! gballard.net only as a last resort.
Bad Blocks apple.com on the hard drive can also cause a computer to be very unstable....
"Haxies," those free/shareware, application and user hacks that modify various System features, application programs and plug-ins, including bad fonts and font management gballard.net, are also prime SUSPECTS to troubleshoot and rule out, as are flaky video–card drivers. Check your video card manufacturer web site for video card firmware updaters, new drivers and compatibility issues.
Another thing to troubleshoot for is illegal Unix characters in the file names starting from the hard drive name down. These illegal characters may include: * ~ / + ! " é ñ ; : ) ? (see Mac and Windows OS File/Folder naming rules portfoliofaq.com for complete information). If you're using any illegal characters (or extra long names or spaces) in your naming hierarchy, try renaming them.
Photoshop CS and CS2 seems to be super sensitive to bad fonts, so be sure to rule out the fonts if you are having stability issues.
Troubleshooting Photoshop won't install, from the original Adobe Install CD, try copying the 'Adobe(R) Photoshop(R) Folder' (100 to 150 MB) to the desktop - this folder contains the installer and all its files. Eject the CD, and run the installer from the desktop.
This copy-installer-folder-to-hard-drive technique works on the Adobe installers that require us to verify an original full install CD (insert the full retail install CD, when the installer asks for it point it to the CD).
For troubleshooting specific numeric Mac OS error codes, try appleerrorcodes.com.
My most decisive TroubleShooting technique — Empty = Versatile gballard.net — is to Test on an OS–Suspect Level. In less than an hour, this method effectively rules out the hardware, the install and its other third–party issues.
Ann Shelbourne offers some sage font troubleshooting advice, Ann wrote:
Have you cleaned out your AdobeFnt.lst files recently?
Do a Search for "adobefnt" and delete all that you find — except for "AdobeFnt.db".
(Don't worry, they will re-create themselves as needed).
Have you ruled out conflicts between System fonts and your other fonts? (Ann continued)
Have you ran Cocktail?:
Launch Cocktail
Choose "Pilot"
Check everything on the first dialog and set to "Automatically: Restart"
Then click Options and check everything except "Cookies"
Return to main panel and click "RUN"
It will take just a few minutes and should improve performance.
Wade Zimmerman has found a quirky FIX for Photoshop CS (8.0) not opening, crashing on launching, under Panther 10.3.2, Wade wrote:
Try changing the time zone then change it back to the correct time zone that you are in but first trash your PS Preference, if that does not work try changing the City within the time zone and then change it back. Or some kind of combination. But again, each time trash PS preferences maybe even restarting the computer.
Ann Shelbourne added, if you are in the UK, don't choose GMT but choose your nearest city by name.
This sounds goofy — but it has worked for a lot of users.
+++
Also, Photoshop> Preferences> Memory & Image Cache:
Jeff Schewe, Adobe Photoshop expert, offers us the facts on Photoshop, Jeff writes:
Read this: Photoshop CS2-How much RAM? – Fact
http://photoshopnews.com/2005/04/04/photoshop-cs2-how-much-ram-fact/
When you get done and understand it, try reading: Memory allocation and usage (Photoshop CS2)
http://www.adobe.com/support/techdocs/320005.html/
And then read:
Improve performance in Photoshop CS2 on computers with more than 1 GB RAM
http://www.adobe.com/support/techdocs/331372.html/
My two cents on the subject:
Memory: Try setting 50 percent (no higher than 75 percent) for anything less than 2 GB RAM.
Over 2.5 giga bytes of RAM: The Mac OS limits all applications to maximum of 2 giga bytes of RAM. In other words, setting Photoshop's Memory setting to 100% will provide Photoshop with up to 2 GB memory, and leave the remaining 500 MB for the Operating System and other applications.
We do need to be careful to leave a cushion of unused RAM for whatever applications we run concurrently with Photoshop.
If we get a lot of OS 10's Spinning Beachball Color Wheel while using Photoshop, we probably need to install more RAM, or assign a lesser percentage of RAM to Photoshop. Seeing the BeachBall is normal for working on very large files (over 200 mega bytes) while Photoshop's ScratchDisks gballard.net catch up.
With over 3 giga bytes of installed RAM, I would start with a 100–percent Memory setting in Photoshop.
NOTE: Adobe is recommending the Ram/Memory issues for 2.5GB-plus work stations...if 100% Memory is not working optimally, as recommended above, try reducing down to a "safer" 75%, said Adobe's Chris Cox.
Cache Levels: Adobe is recommending setting this to 4 (for now because of an OS10.3.2/PS8.0 conflict). I generally set the Cache Level to 8 on newer machines, I recall CS2 is defaulting to 6.
Trashing Preferences:
If you're trying to rule out Photoshop corruption or reset Default settings, FIRST try trashing:
HardDrive> User> Library> Preferences> Adobe Photoshop 7.0 Settings folder.
HardDrive> User> Library> Preferences> com.adobe.Photoshop.plist file.
There are several other Photoshop preferences there you may trash.
Relaunch Photoshop.
If the problem has not cleared, Mac OS 10, Trash the following (and reinstall Photoshop):
HardDrive> Applications> Adobe Photoshop 7/CS folder.
HardDrive> User> Library> Preferences> Adobe Photoshop 7.0 Settings folder.
HardDrive> User> Library> Preferences> com.adobe.Photoshop.plist file.
Reinstall Photoshop.
Run all Photoshop Updaters adobe.com.
+++++
If the problem has not cleared after purging/reinstalling/updating Photoshop, the problem is likely outside of Photoshop in third–party, bad hardware or a corrupted install. At this point we generally need to Initialize/Erase/StartFromScratch gballard.net...a good opportunity to rethink Partitioning our disks for a Photoshop workflow gballard.net and implement a BackUp strategy gballard.net.
In severe cases — to prepare a Mac for a Apple Authorized Service Provider (AASP) — I follow my troubleshooting MELTDOWN procedure gballard.net. In addition to repairing any Bad Blocks, this procedure will be conclusive in a couple hours, plus the time it takes to ZeroWrite Write Zeros, if the problem is hardware or installed software or damaged hard drive....
+++++
BEFORE Initializing, Reformatting, Erasing:
SEARCH the Adobe Photoshop Mac Forum adobe.com , GoogleWeb.com, and GoogleGroups.com for key words for second opinions, known bugs, posted fixes, solutions and work arounds.
+++++

CREATIVE CENTRALE WONT OPEN

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