Creative Cloud - Adobe Application Manager...download of Flash Builder 4.7

I have a $49.95/mo Creative Cloud for the past few months and began a download via Adobe Application Manager of Adobe Flash Builder 4.7 yesterday afternoon around 4pm. It is
now 9:25am the following day...17+ hours later and the download is at 74%. ..I'm still letting it continue downloading.
In my frustration, I downloaded a non-Creative Cloud copy of Adobe Flash Builder 4.7...and on the install I am now being prompted with 3 options:
1. Install with a serial number
2. Start my subscription
3. Install a trial
As I'm paying the $49.95/mo for the full Creative Cloud subscription, I would prefer not to "install a trial". Based on the download rate of the copy of Adobe Flash Builder 4.7 via the Application Manager, it won't complete until sometime this afternoon at best.. Is there any way I can convert my non-Creative Cloud installed copy of Adobe FlashBuilder4.7 to be under my Creative Cloud Subscription?

If there is an option to License this Software then you can enter the Adobe ID tied to your Creative Cloud subscription. If not then you will want to wait until the download completes in the Adobe Application Manager.
You may also want to review Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html as something appears to be interferring with the Adobe Application Manager from downloading at the expected speed.

Similar Messages

Premiere Pro, Creative Cloud & Adobe Application Manager all wont open.

One day it was fine, the next it's not. My Premiere Pro, Creative Cloud & Adobe Application Manager all wont open.
No error messages, it just doesn't open. I can't get through to talk to staff (because why should you be able to right? You only pay for the service..)
Could someone please shed some light on my situation?
My Lightroom and Photoshop are running fine as normal. I wish I could provide more information but it's really that simple - none of it will open.
Thank you!

At this point, I think I'd just download & run the Adobe CC Cleaner app, and use it to uninstall & clean up your PrPro & the Creative Cloud desktop app itself ... then download a fresh copy of the CC desktop app, install & sign into your account, then download & reinstall PrPro ...
Neil

Creative Cloud / Adobe Application Manager

Do Creative Cloud & Adobe Application Manager do the same thing/ duplicate each other?
Creative Cloud says Photoshop CC is up to date & on checking the version, it's on 14.1.1
CS6 (which i already had installed before joining CC) recently updated itself to CS6 'Extended' & currently shows as version 13.0.1
Adobe Application Manager popped up today saying there's an update for Photoshop CS6 & Photoshop CC to 13.1.2 it states:
"This Adobe® Photoshop® and Photoshop Extended 13.1.2 update installs new features for Adobe Creative Cloud members and Photoshop subscribers. It offers exciting new capabilities for design, photography and more, including the freedom to nondestructively edit with Blur Gallery and Liquify using new Smart Object support, the ability to export text and shapes as CSS, the option to create Conditional Actions, and support for new HiDPI displays that enable a dramatic improvement in image fidelity and resolution. Other new workflow timesavers are also included. Customers with Photoshop Extended will also receive new 3D options including improved live previews that simplify the creation of shadows and reflections in 3D artwork and a 32-bit color picker for better illumination control, and more."
Am I too assume that Creative Cloud only updates Phtoshop CC & that Adobe Application manager updates CS6?
I guess too that if i click 'update' in Adobe Application Manager, it will update CS6 & leave CC as it is? (if I deselect the CC update, it deselects the CS6 update too).

Kartikay_Sharma wrote:
Hi Les,
Creative CLoud Desktop App and Application Manager are the same thing . The pop up that you are getting is from Adobe Application Manager updater and the sole purpose of this application is to connect to the Adobe servers and find out if there is any update available or not .
The update window that you have got is for CS6 only as there isnt any update for PS CC available right now( current version is 14.1.1) .
Cheers,
Kartikay Sharma
Thanks Kartikay. I'm sure i'd read somewhere on the forums that Creative Cloud when installed would replace the Application manager? However, I went ahead and clicked on 'update' in Application manager & it said it was trying to apply 'Photoshop 13.1.2 for Creative Cloud' (no mention of CS6). Tthe update failed with the following message:
'Photoshop 13.1.2 for Creative Cloud
Installation failed. Error code: U44M1P7'
I've tried removing Photoshop CC from the list of programs to check for updates for in Application Manager but that made no difference either - the update for 'Photoshop 13.1.2 for Creative Cloud' remains & failed again when I tried to apply it.
I then tried removing CS6 from the list of programs to be checked in Application Manager & then it reported all my programs are up to date; when re-checked the box for CS6 the update reappears.
So it seems there is an update for CS6 but there's the 'Photoshop 13.1.2 for Creative Cloud' update linked to it which cannot be unticked without removing the CS6 update as well. If I try to check for updates within CS6, the same problem occurs.
So if the update is indeed just for CS6, how can i apply the update?

CS6 Creative Cloud Adobe Application Manager Failure

This was previously asked by another customer, however I believe the discussion was prematurely closed (marked as "answered") without being fully answered for all situations.
Please add my name to the list of people having problems with the new Creative Cloud installer (AdobeApplicationManager). To be clear on the symptoms:
1. Download the AdobeApplicationManager.dmg as prompted by Adobe.
2. Open the DMG
3. Run the AdobeApplicationManager. I have tried this both from within the DMG and from a copy I dragged to the desktop.
4. The dialog box "Initializing Installer" appears. There is not a prompt for granting disk access. Only the progress bar and the quit button.
5. Let it run for an hour -- nothing happens, except a file is created: ~/Library/Logs/AdobeDownload/LBS.log
6. The quit button does not work.
7. To stop the installer, I have to use Force Quit.
The contents of the LBS.log:
05/11/12 13:33:39:250 | [INFO] | | Download | LBS | LBSApplicationFacade | | | ****************Starting LBS workflow*******************
05/11/12 13:33:39:303 | [INFO] | | Download | LBS | LBSWorkflowManager | | | initializing screen
I attempted to re-download the DMG -- the Adobe site will not allow this. I think you are going to have to construct a clean up script to allow customers to revert their machines to the state before using the new AdobeApplicationManager. Then you will have to revisit the ApplicationManagerCode, because it is clearly incompatible with some Mac OS X Lion configurations.
Clicking on an application icon in the Creative Cloud applications page will issue an URL of the form "asm://..." however there is no such helper application, and hence nothing happens.
-- Robert L. Brown
-- [email protected] (this is also my Adobe ID)

OSX 10.7.4
This doesn't work for me. Here is the sample from the activity monitor:
Sampling process 809 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling AdobeApplicationManager (pid 809) every 1 millisecond
Process:         AdobeApplicationManager [809]
Path:            /Users/marty/Desktop/AdobeApplicationManager.app/Contents/MacOS/AdobeApplicationManager
Load Address:    0x1000
Identifier:      com.adobe.AdobeApplicationManager
Version:         6.1.51.0 (6.1.51.0)
Code Type:       X86 (Native)
Parent Process: launchd [249]
Date/Time:       2012-05-11 16:34:02.492 -0700
OS Version:      Mac OS X 10.7.4 (11E53)
Report Version: 7
Call graph:
    2837 Thread_130445   DispatchQueue_1: com.apple.main-thread (serial)
    + 2837 ??? (in AdobeApplicationManager) load address 0x1000 + 0x9b0c [0xab0c]
    +   2837 ??? (in AdobeApplicationManager) load address 0x1000 + 0x9bdd [0xabdd]
    +     2837 ??? (in AdobeApplicationManager) load address 0x1000 + 0x9d94 [0xad94]
    +       2837 ??? (in AdobeApplicationManager) load address 0x1000 + 0x1f929 [0x20929]
    +         2837 ??? (in AdobeApplicationManager) load address 0x1000 + 0x1f7fa [0x207fa]
    +           2837 ??? (in AdobeApplicationManager) load address 0x1000 + 0x26f34 [0x27f34]
    +             2837 std::map<std::string, std::vector<oobe::LogTargetBase*, std::allocator<oobe::LogTargetBase*> >, std::less<std::string>, std::allocator<std::pair<std::string const, std::vector<oobe::LogTargetBase*, std::allocator<oobe::LogTargetBase*> > > > >::operator[](std::string const&) (in AdobeApplicationManager) + 7454 [0x2a63c]
    +               2837 std::map<std::string, std::vector<oobe::LogTargetBase*, std::allocator<oobe::LogTargetBase*> >, std::less<std::string>, std::allocator<std::pair<std::string const, std::vector<oobe::LogTargetBase*, std::allocator<oobe::LogTargetBase*> > > > >::operator[](std::string const&) (in AdobeApplicationManager) + 8240 [0x2a94e]
    +                 2837 semop (in libsystem_kernel.dylib) + 10 [0x99774f2a]
    2837 Thread_130461   DispatchQueue_2: com.apple.libdispatch-manager (serial)
      2837 _dispatch_mgr_thread (in libdispatch.dylib) + 53 [0x9c44685f]
        2837 _dispatch_mgr_invoke (in libdispatch.dylib) + 969 [0x9c447e10]
          2837 kevent (in libsystem_kernel.dylib) + 10 [0x9977490a]
Total number in stack (recursive counted multiple, when >=5):
Sort by top of stack, same collapsed (when >= 5):
        kevent (in libsystem_kernel.dylib)        2837
        semop (in libsystem_kernel.dylib)        2837
Binary Images:
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0x8feb8000 - 0x8feeaaa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
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0x969aa000 - 0x969adff7 libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
0x969ae000 - 0x96a0bffb com.apple.htmlrendering (76 - 1.1.4) <743C2943-40BC-36FB-A45C-3421A394F081> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x96cba000 - 0x96d2efff com.apple.CoreSymbolication (2.2 - 73.2) <FA9305CA-FB9B-3646-8C41-FF8DF15AB2C1> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x96d2f000 - 0x96d42ff8 com.apple.MultitouchSupport.framework (231.4 - 231.4) <083F7787-4C3B-31DA-B5BB-1993D9A9723D> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x96d43000 - 0x96d83ff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x97dda000 - 0x97e03ffe com.apple.opencl (1.50.69 - 1.50.69) <2601993F-F3B3-3737-91AE-4A5795C52CD5> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x97e04000 - 0x97f66ffb com.apple.QuartzCore (1.7 - 270.4) <6BC84C60-1003-3008-ABE4-779EF7B4F524> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x97f67000 - 0x97f6bff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
0x97f6c000 - 0x97ff9ff7 com.apple.CoreText (220.20.0 - ???) <0C3EDD4F-6112-353A-8A3A-8D630182C22A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x98005000 - 0x9800dff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <A1BFC320-616A-30AA-A41E-29D7904FC4C7> /usr/lib/system/libcopyfile.dylib
0x98133000 - 0x981c0fe7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <F2A8BBA3-6431-3CED-8CD3-0953410B6F96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x9890d000 - 0x9896fff3 libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <266CE9B3-526A-3C41-BA58-7AE66A3B15FD> /usr/lib/libstdc++.6.dylib
0x98970000 - 0x989d5ff7 libvDSP.dylib (325.4.0 - compatibility 1.0.0) <4B4B32D2-4F66-3B0D-BD61-FA8429FF8507> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x989d6000 - 0x989e1ffb com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <A1764D2F-EB84-33DC-9ED5-CDA3B468FF3E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x98a0d000 - 0x98a56ff7 libGLU.dylib (??? - ???) <5EE0B644-FAD6-3E3C-A380-9B0CDA0B6432> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98a57000 - 0x98ad2ffb com.apple.ApplicationServices.ATS (317.11.0 - ???) <42238C8B-C93F-3369-A500-EC0F10EB2C80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x98ad3000 - 0x98ad3fff com.apple.Cocoa (6.6 - ???) <650273EF-1ABC-334E-B745-B75AF028F9F4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x98ade000 - 0x98adefff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x98af0000 - 0x98af4fff libGIF.dylib (??? - ???) <A6F1ACAE-7B9B-3B3F-A54A-ED4004EA1D85> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x98af5000 - 0x98afaffd libGFXShared.dylib (??? - ???) <1CA9B41B-2C61-38F8-ABAC-1D5511478F5C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x98afb000 - 0x98b03fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <28D5D8B5-14E8-3DA1-9085-B9BC96835ACF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98e4b000 - 0x98e4fffd IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x98f68000 - 0x98f6aff7 libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
0x98f74000 - 0x98f75ff7 libquarantine.dylib (36.6.0 - compatibility 1.0.0) <600909D9-BD75-386E-8D3E-7CBD29079DF3> /usr/lib/system/libquarantine.dylib
0x98f76000 - 0x98fa4fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <30189C33-6ADD-3142-83F3-6114B1FC152E> /usr/lib/libSystem.B.dylib
0x98fa5000 - 0x993a7ff6 libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x9963c000 - 0x9975afec com.apple.vImage (5.1 - 5.1) <7757F253-B281-3612-89D4-F2B04061CBE1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x9975b000 - 0x99779ff7 libsystem_kernel.dylib (1699.26.8 - compatibility 1.0.0) <3705DE40-E00F-3E37-ADB0-D4AE5F9950F5> /usr/lib/system/libsystem_kernel.dylib
0x9977a000 - 0x99788fff com.apple.opengl (1.7.7 - 1.7.7) <2D362F15-5EA6-37B6-9BCB-58F2C599ACDA> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x99789000 - 0x99796fff libGL.dylib (??? - ???) <30E6DED6-0213-3A3B-B2B3-310E33301CCB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x99797000 - 0x997b3ff5 com.apple.GenerationalStorage (1.0 - 126.1) <E622F823-7D98-3D13-9C3D-7EA482567394> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x99aa7000 - 0x99ab2ffe libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <4A7FCD28-9C09-3120-980A-BDF6EDFAAC62> /usr/lib/libbz2.1.0.dylib
0x99ab3000 - 0x99ae9ff7 com.apple.AE (527.7 - 527.7) <7BAFBF18-3997-3656-9823-FD3B455056A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x99aea000 - 0x99aebffd libCVMSPluginSupport.dylib (??? - ???) <22B85645-AA98-372B-BB55-55DCCF0EC716> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x99aec000 - 0x99af2ffd com.apple.CommerceCore (1.0 - 17) <71641C17-1CA7-3AC9-974E-AAC9EB641035> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x99af3000 - 0x99af6ffb com.apple.help (1.3.2 - 42) <DDCEBA10-5CDE-3ED2-A52F-5CD5A0632CA2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x99af7000 - 0x99afbfff com.apple.CommonPanels (1.2.5 - 94) <3A988595-DE53-34ED-9367-C9A737E2AF38> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x99b33000 - 0x99b84ff9 com.apple.ScalableUserInterface (1.0 - 1) <C3FA7E40-0213-3ABC-A006-2CB00B6A7EAB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x99b85000 - 0x99b86ff4 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <6DE3FDC7-0BE0-3791-B6F5-C15422A8AFB8> /usr/lib/system/libremovefile.dylib
0x99b87000 - 0x99c77ff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x99c78000 - 0x99cd1fff com.apple.HIServices (1.21 - ???) <5F4D3797-32E2-3709-85F4-4B56515A17D7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x99d2f000 - 0x99e81fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <E369AC9E-F548-3DF6-B320-9D09E486070E> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x99e82000 - 0x99f4dfff libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x99f4e000 - 0x9a42aff6 libBLAS.dylib (??? - ???) <134ABFC6-F29E-3DC5-8E57-E13CB6EF7B41> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x9a42e000 - 0x9a53fff7 libJP2.dylib (??? - ???) <845C74F4-1074-3983-945F-EB669538CAA9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJP2.dylib
0x9a547000 - 0x9a551ff2 com.apple.audio.SoundManager (3.9.4.1 - 3.9.4.1) <2A089CE8-9760-3F0F-B77D-29A78940EA17> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x9a552000 - 0x9a9c7ff7 FaceCoreLight (1.4.7 - compatibility 1.0.0) <3E2BF587-5168-3FC5-9D8D-183A9C7C1DED> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x9a9c8000 - 0x9aa37fff com.apple.Heimdal (2.2 - 2.0) <2E1B8779-36D4-3C62-A67E-0034D77D7707> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9aa38000 - 0x9ab0eaab libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylib
0x9ab17000 - 0x9ac0fff7 libFontParser.dylib (??? - ???) <1A0DA421-62B2-3AA7-9F62-0E01C1887D09> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x9ac9c000 - 0x9acc1ff9 libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x9b090000 - 0x9b097ffd com.apple.NetFS (4.0 - 4.0) <D0D59145-D211-3E7C-9062-35A2833FA99B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9b098000 - 0x9b09aff9 com.apple.securityhi (4.0 - 1) <BD367302-73C3-32F4-8080-E389AE89E434> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x9b0f8000 - 0x9b123fff com.apple.GSS (2.2 - 2.0) <2C468B23-FA87-30B5-B9A6-8C5D1373AA30> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9b125000 - 0x9b135ff7 libCRFSuite.dylib (??? - ???) <CE616EF3-756A-355A-95AD-3472A876BEB9> /usr/lib/libCRFSuite.dylib
0x9b3bc000 - 0x9b458fef com.apple.ink.framework (1.4 - 110) <1A3E2916-60C1-3AC1-86BF-202F6567B228> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x9bad8000 - 0x9bb6fff3 com.apple.securityfoundation (5.0 - 55116) <EB53CEF7-4836-39FD-B012-6BC122ED4CE9> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x9bf12000 - 0x9bf15ffd libCoreVMClient.dylib (??? - ???) <361CCFAF-8565-383F-915F-0B059C793E42> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x9bf40000 - 0x9bf62ffe com.apple.framework.familycontrols (3.0 - 300) <5BCCDDC2-AFAC-3290-AEEF-23B2664CA11F> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x9bf7b000 - 0x9bfb8ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <1C757924-4E54-3522-A885-99795EA10228> /usr/lib/libcups.2.dylib
0x9c215000 - 0x9c215fff com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9c2d4000 - 0x9c2d5ff0 libunc.dylib (24.0.0 - compatibility 1.0.0) <BCD277D0-4271-3E96-A4A2-85669DBEE2E2> /usr/lib/system/libunc.dylib
0x9c2db000 - 0x9c2dfff7 com.apple.OpenDirectory (10.7 - 146) <4986A382-8FEF-3392-8CE9-CF6A5EE4E365> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9c2e0000 - 0x9c3a0ffb com.apple.ColorSync (4.7.4 - 4.7.4) <0A68AF35-15DF-3A0A-9B17-70CE2A106A6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x9c3a1000 - 0x9c3befff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <2870320A-28DA-3B44-9D82-D56E0036F6BB> /usr/lib/libresolv.9.dylib
0x9c3c6000 - 0x9c3c6fff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9c408000 - 0x9c444ffa libGLImage.dylib (??? - ???) <504E7865-571E-38B4-A84A-D7B513AC84F5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9c445000 - 0x9c453fff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <2F918480-12C8-3F22-9B1A-9B2D76F6F4F5> /usr/lib/system/libdispatch.dylib
0x9c454000 - 0x9c75eff3 com.apple.Foundation (6.7.2 - 833.25) <4C52ED74-A1FD-3087-A2E1-035AB3CF9610> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9c75f000 - 0x9c765ffb com.apple.print.framework.Print (7.4 - 247.3) <CB075EEE-FA1F-345C-A1B5-1AB266FC73A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x9c766000 - 0x9c80afff com.apple.QD (3.40 - ???) <3881BEC6-0908-3073-BA44-346356E1CDF9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x9c80b000 - 0x9c82dff8 com.apple.PerformanceAnalysis (1.11 - 11) <453463FF-7C42-3526-8C96-A9971EE07154> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x9c9b8000 - 0x9c9c8fff com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x9c9c9000 - 0x9c9d7fff libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0x9c9d8000 - 0x9c9dfff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
0x9ca4b000 - 0x9cd91ff3 com.apple.HIToolbox (1.9 - ???) <409E6397-0DCB-3431-9CCC-368317C62545> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9cde6000 - 0x9cdfbff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <1C8933A9-C7C6-36E9-9D8B-0EF08ACA3315> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x9cdfc000 - 0x9ceccffb com.apple.ImageIO.framework (3.1.2 - 3.1.2) <94798A2B-4C7A-30EA-9920-283451BDB9FA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x9cf0a000 - 0x9cf0bfff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
0x9cf38000 - 0x9cf38fff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <7EFAD88C-AFBC-3D48-BE14-60B8EACC68D7> /usr/lib/system/libdnsinfo.dylib
Sample analysis of process 809 written to file /dev/stdout

Adobe application manager - download error. please contact customer support

trying to download cc apps to my laptop (my second computer) - mac os 10.8.3 - safari browser (failed w/ firefox too)
been having this issue for a couple months... want to clear it up befor the new cc releases
so I just uninstalled and removed all adobe apps from my computer - including the adobe application manager
restarted my computer (shut down my desktop) - downloaded the 'new' adobe application manager
tried to log in and got the following error (same error I have been getting for months)
adobe application manager - download error. please contact customer support

I renamed the OOBE folder to OOBE_old
but I cannot find the opm.db file -
I do not seem to have a library in my user h2oonstone folder...
I did search the HD for the opm.db file - says nothing found

Premere and After Effects are missing from Cloud Adobe Application Manager... please help ASAP

Premere and After Effects are missing from Cloud Adobe Application Manager... please help ASAP

Short and to the point: If they don't show up, your system doesn't support them. Refer to the Tech Specs on teh product pages and make up your mind...
Mylenium

Can your creative cloud account give you access to Flash Builder 4.6

Can your creative cloud account give you access to Flash Builder 4.6? 4.7 got rid of the design view, I need to get use out of the design view. Thanks

I wonder why when it would be a downgrade form the version 4.7 my subscription give me access to. There does not seem to any training that uses 4.7 I was lucky enough to find some that uses 4.6 and it covers things about the design view. I thinking since a lot of the material to learn it is kind-a-outdated (and still referrers a lot to design view) that it would be good to learn it with access to design view. This way I will understand what they mean and can distinguish between features. Thanks

*FIX?* Adobe Application Manager - Download Error (Creative Cloud)

So I just started the subscription for the Creative Cloud and I downloaded the Adobe Application Manager, which seemed to have installed fine, and when I go into my creative cloud and click download, under for example photoshop, I get Download Error - Contact Customer Support in my AAM (Adobe Application Manager). I have tried many things that people in the forums have suggested from turing off my firewalls, to uninstalled and restarting my computer, I downloaded the most up to date AAM. Any other suggestions? I just got my subscription literally moments ago so I am a little bummed I can't access any of my new software.
I am using a Mac, if that makes any different. Hope someone can help.
Also, when I go to open up the AAM without clicking download for a adobe product the same Download Error pops up.
*So I may have fixed the problem accidentally, I downloaded a trial of photoshop. When I downloaded the photoshop trial it allowed me to use my subscription for my creative cloud. It also had me download the Adobe Download Assistant. I think the Adobe Download Assistant was the thing I was missing, now my AAM seems to let me download the rest of the programs I need. Hope this helps anybody else.*

TGarcia if you are on a managed network then please work with your I.T. department to ensure that the Adobe Application Manager/PDApp.exe has proper access to the Internet.
If you are on a non-managed network then please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

Adobe Application Manager Download Error (and other problems)

Last week I purchased a Creative Cloud membership (Student and Teacher Edition, if that matters at all). When I tried to download applications, the Adobe Application Manager seemed to be unable to connect and instead displayed "Download Error. Press Retry to try again or contact customer support." I read some of the responses to this problem on the forums, and after trying several things, I got it to work (I'm honestly not sure what I did that caused it to work). However, it is now failing to work again and I can't seem to fix it this time. As an additional problem, When I tried to open Adobe Premiere Pro (which I managed to download when I got the App Manager working for a while), I got the opening screen that asked me to open a project or start a new project. No matter what I clicked on, Premiere Pro closed with an error message. Just as with the App Manager (and at the same time), I managed to get Premiere Pro to work (it seemed to work after I set permissions so I thought I solved it), so I was able to use it for a day. However, now the problem has returned.
I don't know if these two problems are related, but they started working at the same time and stopped working at the same time, so I'm posting them together in case there is a connection. I am running Windows Vista on my home computer. I can sign on to the creative cloud online without problem so it recognizes me as a creative cloud subscriber. My Internet connection is working fine. I have disabled all firewalls and it still doesn't work. Very frustrating, obviously.
Thanks for your time and any help or suggestions you can give.
- KP

Kardypaine for your Internet configuration difficulties I would recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
For the failure of Premiere Pro to open you will want to review the install log to see if you received an installation error. You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Question Adobe Application Manager download error

I've bought Photoshop CC this evening and I've a download error and this what is saying: Adobe Application Manager is damaged and need to be installated again. Please contact customer service. I also can't install it again.
So I like to know wahat i've to do!!
Elizabeth de Vries

Hi Elizabeth,
You can perform the following steps.
1. Update the CC App
http://helpx.adobe.com/creative-cloud/help/install-apps.html
2. You can run the cleaner tool & reinstall
http://www.adobe.com/support/contact/cscleanertool.html (cleaner tool link)
http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download .html#installation_failed (troubleshooting)
Please let us know if it was helpful.
Note: Prior to any steps mentioned,please check that system requirements are met.(http://www.adobe.com/products/creativecloud/tech-specs.html)
Regards,
Rajshree

Adobe Application Manager Download Error

I'm having problems with installing the Adobe Application Manager (latest version) on my iMac running OSX 10.7.3. I've attached a screen shot of the error message I get when launching Adobe Application Manager.
I've managed to successfully install it on my MacBook Air also running OSX 10.7.3. Any help would be much appreciated.
Thanks!

Download and install the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html and select the 3rd option and remove cleative cloud.
Then, download Adobe Application Manager for the below link.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774

Adobe Application Manager - Download Error on Mac 10.7.5

Hello,
please help.
I have this problem for more than a week now. I have contacted Adobe support almost every day, but all the solutions they suggested did not work. I have uninstalled the AAM and Creative Cloud App several times, installed again, deleted the AAMUpdater folder, the opm.db file, installed only the AAM, but I still can't access the Creative Cloud. The Programms installed before on the same computer are CS6 from the Creative Cloud in international english. The error appeared after upgrading the Creative Cloud App. The version installed now is: 1.0.0.183, and the AAM is 7.0. I have used Safari, Firefox and Chrome without success. There are no firewall or network problems because the second machine I have, an older one, running 10.6.8. connects with Creative Cloud without any problems through the same router. The computer I work with is a MacBook Pro with 10.7.5. in german. Could it be a language problem? I have used the english software on a german OS for years now... the last one beeing CS6 from the Creative Cloud.
Today, the installed software (CS6) started bringing this error while starting "Adobe Application Manager, required to verify your license, is missing or damaged."
So please help, any kind of solution is welcome... my time is running out. I am using those Apps for work. The customers are waiting... Thank you.
Petru Stendl
P.S. Please see the screenshots (they are in german, but I understand that the problem is international).

this is from the console log this morning. I hope it helps.
03.07.13 11:30:48,344 [0x0-0x42042].com.adobe.acc.AdobeCreativeCloud: 2013-07-03
11:30:48 : INFO get service manager executable name
03.07.13 11:31:05,664 [0x0-0x42042].com.adobe.acc.AdobeCreativeCloud: 2013-07-03 11:31:05 : INFO get service manager executable name
03.07.13 11:31:09,982 [0x0-0x42042].com.adobe.acc.AdobeCreativeCloud: objc[539]: Class HTTPHeader is implemented in both /Applications/Utilities/Adobe Creative Cloud/AppsPanel/AppsPanelIL.dylib and /Applications/Utilities/Adobe Application Manager/UWA/UpdaterCore.framework/UpdaterCore. One of the two will be used. Which one is undefined.
03.07.13 11:31:09,982 [0x0-0x42042].com.adobe.acc.AdobeCreativeCloud: objc[539]: Class ProxyManager is implemented in both /Applications/Utilities/Adobe Creative Cloud/AppsPanel/AppsPanelIL.dylib and /Applications/Utilities/Adobe Application Manager/UWA/UpdaterCore.framework/UpdaterCore. One of the two will be used. Which one is undefined.
03.07.13 11:31:35,346 Console: Could not find image named 'BackArrow'.
03.07.13 11:31:35,347 Console: Could not find image named 'ForwardArrow'.
03.07.13 11:36:21,460 warmd: [_bootcachectl_playlist_dir_for_user:1887] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6 failed: 13 Permission denied
03.07.13 11:36:21,783 warmd: [_bootcachectl_playlist_exists:446] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6/app.com.apple.TextEdit.playlist failed: 13 Permission denied
03.07.13 11:36:40,626 com.apple.security.pboxd: Could not find image named 'ToolbarArrangeByTemplate'.
03.07.13 11:36:40,627 com.apple.security.pboxd: 2013-07-03 11:36:40.625 com.apple.security.pboxd[573:1a07] Could not find image named 'ToolbarArrangeByTemplate'.
03.07.13 11:36:41,549 com.apple.security.pboxd: kCGErrorIllegalArgument: CGSGetWindowTags: Invalid window 0xfe
03.07.13 11:36:41,549 com.apple.security.pboxd: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
03.07.13 11:36:41,549 com.apple.security.pboxd: kCGErrorIllegalArgument: CGSSetHideOnDeact: error getting window tags
03.07.13 11:36:41,628 com.apple.security.pboxd: kCGErrorIllegalArgument: CGSCopyWindowColorSpace: Invalid window 0xfe
03.07.13 11:39:25,225 warmd: [_bootcachectl_playlist_dir_for_user:1887] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6 failed: 13 Permission denied
03.07.13 11:39:25,225 warmd: [_bootcachectl_playlist_exists:446] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6/app.com.adobe.Photoshop.playlist failed: 13 Permission denied
03.07.13 11:39:25,459 warmd: [_bootcachectl_playlist_dir_for_user:1887] Assertion failed: ((*__error()) == 2): stat'ing /var/db/BootCaches/C1A3B910-493E-4A1F-AAD0-831C91967EE6 failed: 13 Permission denied
03.07.13 11:39:26,911 PDApp: CFURLCreateWithString was passed this invalid URL string: '/System/Library/Frameworks/' (a file system path instead of an URL string). The URL created will not work with most file URL functions. CFURLCreateWithFileSystemPath or CFURLCreateWithFileSystemPathRelativeToBase should be used instead.

Re: Adobe Application Manager download

Hi,
I have recently subscribed to this creative cloud and have been trying to download some of the applications. However, I get as far as the Application Manager download and it gets nearly half way through according to the download bar and then tells me that there is a problem with the remote server responding in the proper manner, I have tried several times, at different times of the day since I subscribed last Friday.
Does anybody have any ideas?
Ta.

Hi Ta,
Did you ever get it fixed? Might test in a different browser?
Are you on Windows or Mac? What browser are you using?
-Dave

How to reinstall Lightroom for Creative Cloud from Application Manager

Lightroom would not launch from the Lightroom icon, so I tried to locate Lightroom and start it start it from my list of programs. Seemed to be a problem and still wouldn't start. I then removed Lightroom from Control Panel by "Add, Remove Programs". I wrongly presumed this would change the status in Adobe Application Manager from "installed".
Please advise how I can re-install Lightroom with my Creative Cloud Membership. I think it would have been much easier to have a re-install button next to the product for situations like this, as the Application Manager doesn't seem to recognise uninstalled programs.
Any help would be appreciated. Also, please advise what I should do if this happens again, if different from what I mentioned above.
Thanks,
Julie

I wrongly presumed this would change the status in Adobe Application Manager from "installed".
It should. What specific error did you get with your LR? For anything else you might try running the Creative Suite Cleaner Tool and let it reinstall things...
Mylenium

Creative Cloud Desktop Application Manager Unable to Update New Version of PS CC

Windows 7, 64 bit
Received notification of new software for PS CC. Desktop application manager appears, with a creative cloud note over the desktop app mgr saying: " A new ver of CC is available. Update now?" I click update and launching creative cloud desk appears and disappears. Note in bottom right tray says update to cc available and it too disappears.
Looked for help on Adobe website and tried changing name of OOBE to OOBE_old.
Tried to download update directly from PS CC. Went to help; update; It failed to update completely and left the following error message:
Adobe CSXS Infrastructure 4
Installation failed. Error Code: U44M1P7
Now PS CC has lost some of functionality.
Marc

Genius.
Worked a treat, although, as Lion hides the User's Library folder I had to launch Terminal to make it visible first. Do you think the fact the Library's now invisible might've been an issue here?
Whatever, all working now and Creative Cloud Files all synced again.
Thanks very much Jeff.

Creative Cloud - Adobe Application Manager...download of Flash Builder 4.7

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