Creative cloud app does not load

hello
when I load the CC app nothing happens, cant delete because it says that there is a file running, when I use the cleaner tool it says that there is a certain file that it cannot delete, cant delete from uninstall programs,
please help

Check with Processes like Creative Cloud , CoreSync. Armsvc...etc
Still same issue ??
You may use Microsoft Fix it tool to uninstall the application.
http://go.microsoft.com/?linkid=9779673

Similar Messages

  • Every time I open creative cloud  it does not load. Is there anything I can do to fix it.

    Every time I open creative cloud  it does not load. Is there anything I can do to fix it.

    Hi Tahmid,
    Please refer to the threads below where this issue has been addressed:
    New Creative Cloud App unusable: it's blank!
    creative cloud is blank window why?
    Re: Creative Cloud app opening blank
    Regards,
    Sheena

  • Adobe Creative Cloud App does not show downloaded apps and shows "download error"

    I am not a full paying member just yet, and have been using Photoshop on trial for my graphic design courses. With the app, instead of showing me that my 30 day trial is over, I get a download error and contact customer support message. I have completely deleted and redownloaded the Creative Cloud App twice already, but am not sure how to fix this problem so I am still unable to download my free trials before purchase.
    How can I fix this problem?

    Hi Willi Adelberger,
    Please refer the kb: http://helpx.adobe.com/after-effects/kb/effects-launch-mac-os-109.html.
    Regards,
    Romit SInha

  • My Creative Cloud app does not display any apps.  Just shows spinning circle in apps tab.

    Mac OS X 10.8.5
    Reinstalled Creative Cloud app several times.  No luck. All other tabs I can view.

    I am also having the same problem

  • Creative Cloud App section not loading

    After I installed the cloud it would not let me use the app section please help this is what it looks like.

    Hi Mjzuck,
    Please navigate through :
    C:\Users\user name/Application Support/Adobe/OOBE/opm.db and delete it. Launch CC desktop and try to sign in. Let us know if the issue still persists.
    Refer the kb: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
    To see the hidden folders please refer to http://windows.microsoft.com/en-in/windows/show-hidden-files#show-hidden-files=windows-7
    Hope it helps you.
    Regards,
    Rajshree

  • Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applica

    Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applications.

    I received no error message. The application was just trying to find applications unsuccessfully.
    I am using MAC OS 10.10.1
    I tried to uninstall the application  but it seems that a kind of deamon is still installed thus providing me to reinstall properly. Do you know where are the elements to remove in order to get my machine just like before ?
    Otherwise I would have to reinstall everything and this would be a pain.
    Thanks for your help.

  • Creative Cloud app will not launch.   I had to use the cleaner tool to remove the prior copy (appeared to have two copies on computer.   Re-installed, same problem.  A circle for a few seconds and then nothing.   Running Windows 7, 64 bit

    My creative cloud app would not launch.   I removed it with Windows uninstall, downloaded and re-installed.   Again, it would not launch.   Removed again using Adobe clean tool, appeared to have two copies on machine.  re-installed, still have same problem.

    uninstall all cc desktop apps.
    again run the cleaner, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
    install the desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial

  • Lightroom 5 stopped working. Told to remove the program and re-installed. Creative cloud installation does not proceed to 0%. What is wrong? Using a PC.

    Lightroom 5 stopped working. Told to remove the program and re-installed. Creative cloud installation does not proceed to 0%. What is wrong? Using a PC.

    I installed the Creative Cloud again. Now it works.

  • My adobe presenter redemption code (creative cloud) membership does not work.

    my adobe presenter redemption code (creative cloud) membership does not work.  Each time I input my presenter code at creativecloud/redeem it returns a message 'ooops, this code has been redeemed.'

    I got both installed but on installing Presenter keeps giving errors that a previous version is installed on the computer and cannot proceed.  I verified that there is no previous version and keep redoing the install and get stuck AGAIN and AGAIN at this point.
    I also verified that I have the latest version of Flash on Chrome and I have the latest version.  Why is Adobe so all over on downloading/installing their products.  I (and other paying customers)  cannot waste more time on this very simple procedure just because the software packages are not packaged properly or. the teams in charge of ensuring the products DID NOT correctly package the products securely (with the updates included) and more importantly, ensured that the products were linked to user accounts who purchased them.

  • Creative Cloud Application does not install on late 2014 Retina iMac.

    I am already user of PS CC 2014 and LR for about a year. Until now this worked flawlessly on a different Mac. After migration to new machine Creative Cloud app stopped working (actually this was the ONLY app that did not work after migration, one of about 100 others). I uninstalled all CC products and attempted a clean install from administrative account, i.e. install from freshly downloaded Creative Cloud installer from Adobe web site failed. Relevant diagnostic report (top part) attached below.
    Need help immediately.
    Process:               Creative Cloud [460]
    Path:                  /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
    Identifier:            com.adobe.acc.AdobeCreativeCloud
    Version:               1.8.1.451 (???)
    Code Type:             X86 (Native)
    Parent Process:        ??? [1]
    Responsible:           Creative Cloud [460]
    User ID:               501
    Date/Time:             2014-12-18 10:54:01.390 -0800
    OS Version:            Mac OS X 10.10.1 (14B25)
    Report Version:        11
    Anonymous UUID:        CFB00717-0E16-24C4-DDFA-4ED1092A0117
    Time Awake Since Boot: 100 seconds
    Crashed Thread:        0  CrBrowserMain  Dispatch queue: com.apple.main-thread
    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000027d1e35c
    VM Regions Near 0x27d1e35c:
        mapped file            000000000d00c000-000000000d2f9000 [ 2996K] rw-/rwx SM=COW  /private/var/folders/*/*.csstore
    -->
        MALLOC_TINY            000000007be00000-000000007c000000 [ 2048K] rw-/rwx SM=COW 
    Application Specific Information:
    objc_msgSend() selector name: release
    Thread 0 Crashed:: CrBrowserMain  Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib               0x962b20a7 objc_msgSend + 23
    1   com.apple.CoreFoundation       0x90b9089f _CFAutoreleasePoolPop + 47
    2   com.apple.AppKit               0x97989180 -[NSApplication finishLaunching] + 745
    3   com.apple.AppKit               0x97988ab0 -[NSApplication run] + 143
    4   libcef.dylib                   0x04603e17 0x43f9000 + 2141719
    5   libcef.dylib                   0x0460361c 0x43f9000 + 2139676
    6   libcef.dylib                   0x046376f8 0x43f9000 + 2352888
    7   libcef.dylib                   0x0465011e 0x43f9000 + 2453790
    8   libcef.dylib                   0x04636d6a 0x43f9000 + 2350442
    9   libcef.dylib                   0x0447022f 0x43f9000 + 487983
    10  HEX.dylib                     0x0437ec2a HEXMessageProcessor::runLoop(std::string const&) + 378
    11  HEX.dylib                     0x043517e8 0x434f000 + 10216
    12  HEX.dylib                     0x0438661d HEXMessageProcessor::processMessage(std::string const&, std::string const&, ProcessMessageOutput&, MessageObject const&) + 77
    13  HEX.dylib                     0x0434feaf processMessage + 175
    14  NXGCore.dylib                 0x00275c30 ExternalGateway::sendMessageToApplet(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 896
    15  NXGCore.dylib                 0x00275753 ExternalGateway::handleMessage(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 435
    16  NXGCore.dylib                 0x0027636e ExternalGateway::processMessageFromOutside(MessageStruct const*, bool (**)(void const*)) + 302
    17  com.adobe.acc.AdobeCreativeCloud 0x000b04b5 start + 20085
    18  com.adobe.acc.AdobeCreativeCloud 0x000b44d5 start + 36501
    19  com.adobe.acc.AdobeCreativeCloud 0x000ac9d9 start + 5017
    20  com.adobe.acc.AdobeCreativeCloud 0x000ab98a start + 842
    21  com.adobe.acc.AdobeCreativeCloud 0x000b096e start + 21294
    22  com.adobe.acc.AdobeCreativeCloud 0x000ab675 start + 53

    Jeff,
    thanks for the suggestion. I see your point, I actually tried to use uninstallers, but PS CC 2014 uninstaller throws off an error (not specific, unfortunately). I think I try to do a complete erase, followed by clean installation of Mac OS X, followed by manual re-installation of my apps and will just move my docs from full backup I made before migration.
    Any idea what actually may have caused the problem? What I see is CC app installer going through initialization, then it is downloading something for a short time then it just disappears. Greyed out icon of CC app briefly appears in menubar then it is gone. All Adobe crash logs as well as diagnostic logs generated during this time are not that informative. Looks like a few of the threads crash very soon after initialization…
    thanks again for the time you took to answer
    Jacek

  • Creative cloud app is not recognizing installed applications

    Creative cloud app first lost Lightroom and has not Lost Photoshop from the installed apps list.
    I have taken the steps of logging out of CC then quitting the app and renaming opm.db to old.
    New file was created, logged in, but the same problem persists

    Hi Anthony,
    Since removing the opm.db file and signing out/ in did not work. I would suggest that you use the Adobe Clean tool to remove the software and reinstall.
    Make sure your computer can still access the adobe servers. Check the hosts file.
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Here is a link to the updated Creative Cloud app manager for when you need to download it again
    Thanks
    Scott

  • Illustrator / photoshop / Creative Cloud app - all not launching

    Waited 2 hours on chat and was told "specialist team" only work weekdays - even though it says 24hrs support??
    Apps simply don't open, they launch, then that's it - they don't respond.
    Using a mac - first issue after about 2 months of everything runnning smoothly.
    AE launches and runs fine.

    Hi Anthony,
    Since removing the opm.db file and signing out/ in did not work. I would suggest that you use the Adobe Clean tool to remove the software and reinstall.
    Make sure your computer can still access the adobe servers. Check the hosts file.
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Here is a link to the updated Creative Cloud app manager for when you need to download it again
    Thanks
    Scott

  • Closing WD My Cloud app does not logoff access

    Closing WD My Cloud windows or android app does not logoff the access. This is a very important must-have security feature.

    Hi, I found how to logoff from the windows app: From the menu go to Disconnect device and then from Previously connected devices choose remove. Password is required next time when open the WD My cloud windows app. All we need is just logoff menu.

  • Creative Cloud Menu does not show installed Lightroom App

    I'm wondering if there is something I can do to fix the problem.  Lightroom does work as long as I dig through menus to find it.

    Did you have a stand alone light room ?
    You need to uninstall the stand alone Light room from the Computer. Then you can follow these links:
    1. Lightroom Mobile app says I'm running on a trial but I have been using LR 5 for quite some time now on my laptop. Will my trial expire and roll over to my account, or will I have to pay?
    2.Re: I´m a CC member (PS and LR). Why does LR say it´s 28 days left on a trial for LR mobile?
    3.Why doesn't LR show as installed in CC
    Please refer to:
    Lightroom 5 is installed but Creative Cloud doesn't think so… can't update LR
    Re: Creative Cloud not showing apps.
    Reinstall LR5 over the creative cloud
    http://helpx.adobe.com/lightroom/kb/lightroom-trial-ccm.html
    They are useful.
    Regards
    Rajshree

  • My creative cloud window does not have premier pro as an app why is this?

    I've downloaded creative cloud and in the app tab premier pro is not an option to in try or install can anyone I need Premier Pro could anyone help with this puzzle?

    Are you running a 32 bit version of Windows?
    32-bit and 64-bit Windows: frequently asked questions - Windows Help

Maybe you are looking for

  • JSF 1.2 with RAD 6

    Is this possible? How? Do I need to wait for IBM to add JSF 1.2 to the Rational App Developer 6 tool set via some update or can I force RAD to use the updated JSF stuff? Thanks.

  • Product experation date not appearing in Idoc

    Hi, I have an EDI customer that is requesting the product expiration date on his ASN. The Idoc which I am using is 46C DELVRY03 with the message type: DESADV. There is a field available on the Idoc for this data but no matter how we configure we canu

  • Can't update/search/install packages via pacman or yaourt

    Everything was fine until I manually installed package-query and yaourt and now I am unable to update/search/install packages via pacman or yaourt. Earlier I was having trouble installing the package-query and yaourt packges using pacman so had to in

  • AudioFileOpenURL really bad performance when opening big *.m4a files

    I did some testing for a project of mine and noticed that opening a big .m4a file with AudioFileOpenURL is really slow. I tested opening about 25000 audio files. All of them, except large mp4 podcasts like the engadget podcast, open really fast. Ther

  • Delete shared cinemagraph images from memories.nok...

    Deleting shared images via the Nokia Cinemagraph app does not remove them from the memories.nokia.com server, you just can't see it from the app. The earlier shared link still works. So, how do you properly remove your earlier shared cinemagraph imag