Creative cloud - app - Errore di download

Anche con diversi utenti, Creative Cloud in "app" dà sempre "Errore di download"

ecco la soluzione:
Are you getting download error on Creative Cloud "Apps" tab.
Then try below steps once.
click Gear icon on the top Right corner and Quit Creative Cloud App
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type  exactly ~/Library and click on Go  ( make sure to open ~/Library not /Library. There will be two Library folders )
Then open Application Support > Adobe folders
Trash AAMUpdater and OOBE folders.
Then relaunch Creative Cloud App and check.
grazie ad un'altro utente come noi sono riuscito a trovarla ed è incredibile che NESSUNO nello staff di Adobe sia capace di fornirla !!!! esempio la soluzione di Jeff A Wright qui sopra che non porta assolutamente a nulla !!!!

Similar Messages

  • Adobe creative cloud, App Error ! [Solution]

    I have this error.
    I have reinstalled the file alot of times.
    Rebooted.
    Deleted all the files, I found on many forums. Such as OOB and etc.
    This solution is not a SOLUTION TO THE CREATIVE
    CLOUD,BUT A WORK AROUND. This is a link to a
    website. This website requires you to download cookies
    and download the APP files directly.
    Adobe CC 2014 Direct Download Links: Creative Cloud
    2014 Release | ProDesignTools
    If anyone has a better solution please post.

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative Cloud App breaks Adobe Download Manager, doesn't install apps, now I'm unable open apps

    This has been the worst cloud app experience I've ever seen.
    First of all the CC app overwrites the Adobe Download Manager to the point where you'll never be able to go back to it again.
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    After an hour and 20 minutes between being on hold, and speaking with support, I have no solution.
    I'm now at a point where I have no apps installed, and I can't install any new apps because the CC app doesn't work, and the Download Manager will either a) error if CC app isn't installed, or b) open the CC app if it is installed (which doesn't work, and instantly closes).
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    Hey Jason,
    I'm wonder if it might help to start fresh,
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    Control Panel > Programs & Features (Windows 7)
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  • Creative Cloud Apps Won't Download

    Hi everybody,
    I'm on OS X Lion and purchased a year long Creative Cloud subscription.  So, I downloaded the app installer, and installed Photoshop and Acrobat X-- it worked.  However, whenever I try to download any other applications, such as Flash for example, the download bar will go until it is almost finished, but will just stay there (I left it going overnight-- didn't help).  Does anybody know what to do?

    @tidepoolfilms - Are you still experiencing the blank page? If so please email me [email protected] with:
    Take a screen shot of what you are seeing.
    Your Adobe ID email.
    If you sign out can you see the Apps page https://creative.adobe.com/apps?
    After signing in to the Apps page, open the console. Then refresh the page and capture the console output. Here is how to get the console in the various browsers:
    Chrome: Click on the wrench icon in the top right. From the context menu choose Tools > Developer Tools. Choose the Console tab.
    Safari: First you may need to add the Developer option to your menu. From the application menu choose Safari > Preferences. Choose the Advanced tab. Check the box for "Show Develop menu in menu bar". From the application menu choose Developer > Show Error Console.
    Firefox: From the application menu choose Tools > Web Developer > Web Console.
    IE9: From the application menu choose Tools > Developer Tools. Choose the Console tab.

  • Literally Just installed the Creative Cloud app...downloaded one app, Photoshop,...

    but now when opening the CC app there's an error that says "Download Error" Press Retry.." etc... no apps load for me to download now.  I uninstalled the CC app and re-downloaded/re-installed that but nope. Also threw away the oodb file as suggested on the site but nope.
    I had a good online chat with someone and was really happy with the prospect but now the trial is failing after about the first 15 minutes?
    Latest OSX

    Hi Jeff-
    I (CanonBoy) visited that page and tried it all. Totally wiped all Adobe files whether invisible or not. Ran the cleaner, disabled all virus, tried both ethernet and wireless with no luck. The mac I have is barely two weeks old; our internet connection even newer. Though the GlobalSign Root CA cert doesn't show in my Keychain access, all the tests pass. I even tried to download the cert but was given a message essentially "you already trust the GlobalSign Root CA" so I'm guessing the steps shown on that page you linked to was for older OSX versions. Screenshot of the basic problem:
    The only thing I haven't done is try it on my wifes Win8 laptop....which wouldn't be ideal anyway. I wondered if there was a permissions problem as a co-worker pointed out that a file should just be replaced normally rather than having to remove it first so that omb.db or whatever that's called perhaps was the start of the problem.
    I was going to cancel my trial thinking maybe there is some remote issue and start again from that point, but then I get "Contact customer service to cancel" so I'm not going through creating a new Adobe ID with a different email and such. It's too bad. I've used Illlustrator since it was Illustrator 88 and all the others as they came on the scene since 1991 but this new method of delivery seems to janky where it really should be rock solid if they're going to save on production of actual dvds, packaging materials, transportation of the goods etc.
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  • "We are experiencing problems" - money paid, Creative Cloud app cannot be downloaded to use Photoshop. I want to cancel my membership.

    I just have signed a contract @ $9.99 a month for Photoshop CC
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    Contact Adobe sales this is a user forum we do not work for Adobe. 

  • Problems with Downloading Creative Cloud, Apps

    When I initially downloaded the Creative Cloud app itself, the download was incredibly slow.
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    I've already tried renaming the opm.db file, but that didn't help.
    I also checked, and the Behance tab is loading just fine.

    Tklem are you on a managed network?  If not then I would recommend reviewing Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

  • I purchased photoshop and premiere pro bundle for students, i have a mac. I couldn't download the programs onto my mac from the website using the akamai downloader. I went back to the website and downloaded creative cloud app for mac, and downloaded the a

    bought photoshop and premiere bundle, couldnt download from website on mac, finally figured out how to get creative cloud app on mac, downloaded apps. It gave me trial versions, problem is i paid for full membership already. need to uprade to full membership. wondering if i should return products? thinking i maybe bought windows version and cant download to mac...

    Sign in, activation, or connection errors | CS5.5 and later
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  • Adobe Creative Cloud Apps "Download Error"

    I wonder if anyone can help?
    I recently migrated my iMac, which had Creative Cloud setup all fine, to a new iMac. Both run OSX Mavericks.
    The new one was having initial problems opening any creative cloud apps that had been migrated over, including CC Manager itself.
    I tried uninstalling and re-installing, but no change. I resorted to manually binning all Adobe files and starting again.
    This appeared to initially work and I downloaded CC manager, got that running without errors and also downloaded Photoshop without a problem.
    However, there was a Photoshop 'Update' available almost immediately which I downloaded and since doing this, I now get an error on the CC Manager's 'Apps' tab.
    I have tried the 'Reload Applications' button but that has no effect.
    My Photoshop still appears to be working fine but I yet need to download Indesign and Flash and others from CC Manager.
    Any ideas?
    Thanks in advance for any suggestions.

    Did you run the cleaner after uninstalling and before reinstalling?
    -http://forums.adobe.com/thread/1408331?tstart=0
    -http://forums.adobe.com/thread/1398961?tstart=0
    -and http://helpx.adobe.com/creative-cloud/help/install-apps.html
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Adobe Creative Cloud App does not show downloaded apps and shows "download error"

    I am not a full paying member just yet, and have been using Photoshop on trial for my graphic design courses. With the app, instead of showing me that my 30 day trial is over, I get a download error and contact customer support message. I have completely deleted and redownloaded the Creative Cloud App twice already, but am not sure how to fix this problem so I am still unable to download my free trials before purchase.
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    Hi Willi Adelberger,
    Please refer the kb: http://helpx.adobe.com/after-effects/kb/effects-launch-mac-os-109.html.
    Regards,
    Romit SInha

  • The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

    The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

    Try below steps once
    click Gear icon on the top Right corner and Quit Creative Cloud App
    Click on Finder and then hold Command + Shift + G keys on your keypad
    It will open Go to folder window, type  exactly ~/Library and click on Go
    Make sure to open ~/Library not /Library (  there will be two Library folders )
    Then open Application Support > Adobe folders
    Trash AAMUpdater and OOBE folders.
    Then launch Creative Could and check.

  • Error message when downloading Creative Cloud app on new laptop

    I am trying to download an app on my new laptop. My internet works fine. Everything else is working, but CC keeps having this error message below. Please help.

    Browser and/or firewall firewall look to be the problem... try and different browser, and turn off your firewall
    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0

  • Download/Install Error with Creative Cloud App

    I have Windows 7... I have been a Creative Cloud member since the beginning... I know what I am doing. Anyways... suddenly, the Creative Cloud app that keeps track of your apps and updating them, etc. is jacked up. As far as I can tell, nothing changed on my end... perhaps Creative Cloud updated itself and caught a bug? When you go to the Apps tab, it says, "Download error, the Creative Cloud installation is no longer functioning, please uninstall and download again..." which I did twice now... rebootted and all that good stuff... the other tabs work - ie. Home, Assets and Community... and yes, I am signed in properly and have an active account. This isn't the first time this app has been a problem... Adobe has seemed to have issues with this app for awhile now - off and on... and from what I can see in the various forums, it's not just me with these issues.

    WebWorxTech which error are you currently experiencing?  Is it only a download error or are you still prompted to uninstall?  If you are prompted to uninstall then please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.
    If you are continuing to receive download errors then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • "Download Error" in Creative Cloud App

    Help! Creative cloud no longer shows the apps that need to be updated. It just gives me this message "Download Error. Press retry to try again or contact customer support." Every time I click on "Reload Applications," it just gives me the same message. See image below.
    This has been happening for a month. I've restarted my mac and uninstalled & reinstalled Creative Cloud, but it didn't fix the issue. Log in info are all correct as well as billing info.

    I tried downloading the update in a new Admin account and it WORKED!
    For anyone else having the same problem, here is the other stuff that I tried that didn't work:
    - Changing from WiFi to wired internet connection. The wifi is running through an Apple AirPort station, with all the ports that Adobe uses open.
    - I looked up the permissions on my Library and they were set to Read/Write and still I couldn't download the update
    - I'm not running any security software that could be interfering with the download.
    - Deleting and reinstalling the Creative Cloud app didn't help.
    When I tried downloading Creative Cloud apps for the first time, it wouldn't work at my office so I had to take the computer offsite. It worked perfectly. I talked to IT support at work and they couldn't find any reason that a network setting was keeping the download from happening here. Still a mystery.
    For clarification, I was always able to sync fonts with Typekit through the CC app, just couldn't download PS and AE updates. I still haven't tried file sync with CC.
    Thanks for the help Adobe people!

  • Download Error in my Creative Cloud Apps Folder

    In my Adobe Creative Cloud "Apps" folder I'm getting the following message: Download error. Unable to reach Adobe servers. Please check your internet connectivity, firewall settings, and then try again. (400)
    Any ideas on what's going on?

    Hi Michael,
    Please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for common steps to resolve the difficulties you are currently experiencing.
    If you are on a managed network?  If so please see refer your I.T. department to the Adobe Creative Cloud Service Access Documentation for IT section of http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html
    Let me know the results.
    Thanks!
    Eshant

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