Creative Cloud app gets stuck on spinning wheel on Windows 8.1

Ok DL the cloud app it never gets to the log in. I used the information like
From the same gear icon in Creative Cloud, choose to Quit Creative Cloud. 
Rename the OPM.db file that is located in the OOBE folder located here:
Mac: ~/Library/Application Support/Adobe
Windows XP: \Local Settings\Application Data\Adobe
Windows 7: \AppData\Local\Adobe
Change the name to OPM.db.old 
Relaunch Adobe Creative Cloud. 
Sign back in to your Adobe ID.
Then locate the OPM.db file successfully?  If so then please also try removing the contents of the OOBE folder which contained the OPM.db file.
Not working still so I did everything here https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html and nothing.
I went as far as uninstalling Java

Hi Toby,
Please refer to the thread below where this issue has been addressed:
Re: Creative Cloud app loads then freezes with empty dialog box.
If the issue persists, please contact support:
Contact Customer Care
Regards,
Sheena

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