Creative Cloud app has been purchased, but will not activate

I was using the trial version of Photoshop CC. My trial period expired, so I purchased a month subscription. This lead me to the download page. Hitting the download buton just brings up Creative Cloud. When I try to open Photoshop CC it still says my trial period is over. There is a button to license this software, but it asks for a serial number. I have no numbers. I have not even received a confirmation email. But the download page still says, "
Thank you!Your payment was processed. You can now download Photoshop by clicking the "Download" button."
Any ideas?

When you have the Creative Cloud app open click on the gear icon and from the context menu choose Preferences.
With the Preferences dialog open click on the General tab and then choose Account. Click the Sign Out from Creative Cloud button.

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