Creative Cloud App Install Problems

When I try to install the CC desktop app it comes up with "We've encountered the following issues: Creative Cloud Failed to install" i have tried reinstalling, Please Help

Caveman0112 please see the following discussions where this topic has been discussed:
http://forums.adobe.com/message/5758541#5758541
http://forums.adobe.com/message/5580189#5580189

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Mac Creative Cloud app "leak" problem on lastest version

The latest download of the Mac Creative Cloud app has a bug. After receiving the latest CC (today) my system console continues to inform me of a "leak error" at the rate of abot four per minute. For example: "10/6/14 5:18:09.479 PM com.adobe.AdobeCreativeCloud: objc[190]: Object 0x699153a0 of class __NSCFData autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug"
Any ideas on a fix?
Thanks,
Jim

Duplicate Thread:
Refer: Creative Cloud for Mac (latest version) has a "leak" error
Thanks,
Atul Saini

Creative cloud app: Installing update: stuck at 2% Message "trying to connect to server"

I've flushed all my browsers cache, Uninstalled the app and re-installed it, cleaned the hosts, checked every single thread available with the same problem... none are solved.
web-fonts won't sync until the update happens so I cant really work. This is a really big problem for me. The screen capture below is my creative cloud window for the last 4 hours
I'm on windows 7 home premium v 6.1 service pack 1

Hi,
Please refer to the help document below:
Creative Cloud Connection Update
Regards,
Sheena

Adobe creative cloud app installed but showing no internet acess

Hi,
We have purchased some license recently and trying to use those in our machine. We have installed the creative cloud desktop app in our machine. But after installing the desktop app, we are not able to get the sign in page as we are getting "no internet access". Tried reinstalling and installing few times to no help. Please help.
Regards,
Anishk

This issue crops up mostly due to firewalls.
You can refer to :
Creative Cloud Connection Update
CC = No Internet Connection ERROR!!!
https://forums.adobe.com/message/4409975
https://forums.adobe.com/message/5420420
Regards
Rajshree

Creative Cloud App Install Issues...

(CC subscriber) Installed new CC app, but Home and Apps menus only display blank window with spinning "wait" icon...forever! Files menu works, Fonts menu works, but Behance menu displays "404"

Hello! I have a problem as well with CC. It seems that my account got stuck and it doesn't let me log out. I have the same error when I am downloading a new app, let's say photoshop''
Home and Apps menus only display blank window with spinning "wait" icon...forever! Files menu works, Fonts menu works, but Behance menu displays "404"''
if I am not downloading anything it just shows verify your email address. Please help! Thank you for your time

Creative Cloud Photoshop Install Problem

I just downloaded the CC trial and then tried to intall photoshop from it, but when it installed, it was not in english. I uninstalled it, but now I cant reinstall it....what should I do

The install language is determined by your setting in the application manager. Apps can be uninstalled normally using the Add or Remove Programs system panel and likewise, they can be treated with the Creative Suite Cleaner Tool.
Mylenium

Procedures to re-install Creative Cloud apps after from Win 7 to Win 8 Upgrade

I'm planning to upgrade my PC to from Win 7 64 bit to Win 8 64 bit. I currently have Creative Cloud apps installed on the Win 7 PC. I will have to reinstall all apps after the upgrade to Win 8. Before doing the upgrade, should I deactivate all Creative Cloud apps under Win 7 or will the software recognize that I'm on the same PC when I go to re-install my apps? So, same physical PC, but different operating systems.
Thank you

Certainly.
When you install the operating system that you are licensed for, the installer will not require you to manually input a 25 character activation license key.
Any HP notebook manufactured from 2011 has been using the SLP method. That is why you don't see a Microsoft Certificate of Authenticity with the 25 character activation license key anywhere on the notebook.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Creative Cloud Apps Download funktioniert nicht mehr

Hallo ich habe bei Creative Cloud Apps Download Probleme seit ich OSX Yosemite geladen habe. Ich habe schon alles probiert nix geht mehr. Bereits habe ich Java Version 8 installiert und auch die Creative Cloud neu installiert. Nichts hilft und der Support ist auch nicht verfügbar. Einfach toll dieser Service muss ich sagen.
Konnte von euch jemand das Problem lösen?

Hallo animaxima,
Du hast schon alles probiert, gehören diese Tipps von Adobe Fehlerbehebung bei Download- und Installationsproblemen und diese
App wird nicht geöffnet | Statusanzeige dreht sich kontinuierlich auch dazu?
Falls dann immer noch nötig und für evtl. weiterführende Fragen klicke Dich hier durch http://helpx.adobe.com/de/contact.html und wenn "offen" empfehle ich Dir den Chat, ich hatte damit beste Erfahrungen. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter
P.S.
Wir hier im Forum sind Anwender, keine Angestellten von Adobe, wenngleich sich manches Mal der eine oder andere der "staff" hierher verirrt. Sinnvoll ist deshalb die Kontaktaufnahme wie oben beschrieben, oder Du suchst gezielt nach einem der Mitarbeiter.

Creative Cloud app will not launch. I had to use the cleaner tool to remove the prior copy (appeared to have two copies on computer. Re-installed, same problem. A circle for a few seconds and then nothing. Running Windows 7, 64 bit

My creative cloud app would not launch. I removed it with Windows uninstall, downloaded and re-installed. Again, it would not launch. Removed again using Adobe clean tool, appeared to have two copies on machine. re-installed, still have same problem.

uninstall all cc desktop apps.
again run the cleaner, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
install the desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial

I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I c

I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I can do to repair it

Please authorize ADE 3 with same credentials that you used with older version of ADE

Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

the cc desktop app is used to install and update cc programs (and a few other thinigs). but that does not include 'opening' the installed programs.
click your start button or your program files directory to find the acrobat executable to launch acrobat (and any of your other apps, adobe or otherwise).

How do I re-download Acrobat pro XI when Creative Cloud app thinks it's still installed?

I've been having no end of grief with Creative Cloud on my late 2009 2.8 GHz Intel Core i7 iMac, running OS X 10.9.2. It slows my finder redraw down so that sometimes it takes 5 minutes to display the contents of a folder in the finder.
So a couple of months ago I removed the Creative Cloud app from my machine, and things started running smoothly again except I was unable to update the rest of my CC apps.
Needing to update the Camera Raw plugin for Photoshop CC, I reluctantly reinstalled the Creative Cloud app, which refused to recognise that I had a bunch of Adobe apps installed (Photoshop, InDesign, Illustrator, Acrobat, Bridge) ... all except Lightroom, which it recognised. So I uninstalled all my apps and re-downloaded them through Creative Cloud so CC would 'see' that I had the apps. Not so easy with Acrobat XI: I had problems opening it so I went through the 'Uninstal Acrobat XI' app in the Acrobat folder, and now Creative Cloud thinks it's still installed and therefore I can't download a fresh copy.
Should I go through the rigmarole of uninstalling Creative Cloud again and run the risk of it losing track of all my other apps once again, or is there another way to work around this? Every time I try to download from the Adobe site it launches Creative Cloud...
Hoping someone can shed some light on this for me please.

With the help of Adobe support, I signed out of Creative Cloud and signed back in. Although I'd done this yesterday with no result, it worked this time and I'm currently reinstalling Acrobat.

Problems with Downloading Creative Cloud, Apps

When I initially downloaded the Creative Cloud app itself, the download was incredibly slow.
When I finally did get it installed, I kept running into more problems. When I first open the Creative Cloud app, it takes so long I have to go and do other work before I can come back and see that the Home tab has information in it other than being blank. When I click on the blue Install Adobe Apps button, I get "Download Error" screens, sometimes with a wait with a spinning wheel first.
I've already tried renaming the opm.db file, but that didn't help.
I also checked, and the Behance tab is loading just fine.

Tklem are you on a managed network? If not then I would recommend reviewing Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

Adobe Creative Cloud app not displaying already installed apps and can't install new apps Mac OS 10.9

Hi,
I've been using the new Adobe Creative Cloud 2014 for a couple weeks now perfectly fine, until yesterday. I use Photoshop, Illustrator, and After Effects quite extensively. This morning, I opened the Adobe CC app and all but Adobe Acrobat Pro show installed. The other already installed apps have buttons to "install" but clicking this button shows the "Exit Code: 7 - Unable to complete Silent workflow" error in the logs. Ive tried disabling my Sophos antivirus program and restarted several times. The already installed applications themselves seem to function normally, they open and work projects. I've even tried to uninstall one of the already installed programs (Bridge) and it fails to uninstall, saying I need to restart my computer and disengage my anti-virus, which I've done. I've uninstalled and reinstalled the Adobe CC app as well, and have the same result. Help.

So I've completed the solutions listed in the help article with no changes. Here is how it has gone with each solution listed in the article. Also, it is not clear in the article whether these steps are to be done in sequence or may solve the problem individually, but since Solution 1 fails for me, doing them in sequence was impossible.
Solution 1: Mac OS: Run the uninstaller in the Applications/Utilities/Adobe Installers folder to remove the program listed as up-to-date.
This does not work because uninstalling any of these applications does not work. As I stated in the post, the uninstaller for all of my adobe applications (photoshop, bridge, indesign etc) throws the same error each time saying I need to: restart my computer (done) close all applications (done) and disable my antivirus (done, which was fully engaged when I installed the apps originally with no issue) and disable my firewall (done, I don't use one). Not sure what I'm missing on that, plus its a real bummer that I need to reinstall all of my CC apps even if the uninstaller did work because my creative cloud app won't recoginize they've been installed.
Solution 2: Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
This did nothing.
Solution 3: Download and install the latest version of Adobe Creative Cloud desktop app from Creative Cloud for desktop.
This did nothing.
Solution 4: See the steps listed in Solution 1 to remove all installed Adobe Creative software. Once all Adobe Creative software has been removed, use the CS Cleaner Tool to ensure a complete removal. You can find details in Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6.
This did not do much because I can't uninstall the software to begin with.
What am I missing?

How many computers can I install my Creative Cloud apps on? May 5, 2012 5:57 AM -- Cloud Busted!!!!

Ok so i was just about to sign up for the cloud... having big problems with the Application Manager not being able to connect to the Interent (???) and re-directed to Customer Service. S aw this question about how many machines one can install on... blown away by Adobe's answer... 2!!!
2? Two? Deux??? Are you guys for real? This is 2013... we have many more than 2 devices... the subscription should be for me, not my machines.
I suppose i do notunderstand the meaning of a Cloud based Solution. Is it me or is Adobe out to lunch on this one? And b4 the Adobe ppl respond telling me to 'review the licensing agreement' like it the original (locked) post... perhaps it is you, Adobe people, who should review your licensing agreement!!! I see no reason to pay Adobe for a Cloud Solution now. It serves no purpose that I can see. Unfortunate... re-tool it Adobe and get back to me.

Hi pacman,
You can install the creative cloud apps on as many device as you want, but simultaneously you will be allowed to use only 2 device at a time as per EULA(end user license agreement).
You can contact Adobe support they will let you know more about the creative cloud membership.
http://www.adobe.com/support/chat/ivrchat.html
OR
Visit this link for CCM FAQ
http://www.adobe.com/products/creativecloud/faq.html

Creative Cloud App Install Problems

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