Creative cloud app is blank, Windows 7 64 bit version

I have installed the trial version of creative cloud and the app was working fine for a few days.
It is now blank and I can't download anymore programs and already downloaded programs are not showing in the window, neither are the headings at the top of the window.
Can anyone advise how this can be resolved please?

BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

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When you run the Adobe Creative Cloud opens a blank window, without authorization...

When you run the Adobe Creative Cloud opens a blank window, without authorization, without a list of programs, just empty, as in the screenshot

Hi Vetal1000 ,
Welcome to Adobe Forums
You can use the below mentioned links for solution -
http://forums.adobe.com/message/5509684
or
http://forums.adobe.com/thread/1251577
Let us know if that helps !
Thanks
Garima

Installation fails via Creative Cloud App manager on windows 8 - can't find log

No information given in Creative Cloud App manager.
I click on "Learn More"
and get a window that tells me the following
Installation failed
Errors encountered during installation.(7)
More Information
"More information" is a link/button but clicking it does nothing.
Where are the logs on windows 8?

You can try checking out the logs, at http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
And this might be handy too: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Good luck,

Download error in Creative Cloud app for desktop Windows 8

Hello everyone.
So i have this in my adobe app.
What i tried:
1) stop process of Adobe Creative Cloud in task manager
2) reboot
3) change networks to different one , including to internet from mobile phone
4) install-reinstall
5) delete C:\Users\****\AppData\Roaming adobe folder
6) delete C:\Users\****\AppData\Local\Adobe\OOBE folder
7) stop every adobe process , delete everything , reboot, install Creative Cloud
Nothing of those helped me, this is a bit* unacceptable.
Can anyone help me? or is there a way to install app in a good old way? with installer? i dont need your special non working app, thank you.

ok i fixed it somehow, i think i installed Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
and a lot more stuff, then CC app just broke... then when i was totally frustrated it started itself for no reason and vuala, half of the weekend wasted , woohoo, thanks adobe!

Failed installation of Lightroom 5 from Creative Cloud App Manager on Windows Vista 64Bit

Hi,
I recently subscribed to the Creative Cloud. All applications from the App Manager downloaded and installed successfully, except for Lightroom 5, with the error message below. The LR5 download seems to be successful, but after about 2/3 of the way through the installation, it fails and gives this error:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary -------------------------------------
0 fatal error(s), 1 error(s)
Payload:
AdobeLightroom5CCMSetup-mul
5.2.0.0 {3f480018-d40f-429ab939-d1a53276944f}
ERROR:
Third party payload installer Install Lightroom 5 CCM.exe failed with
exit
code: 1603
I have tried several times with the same results. I don't have user account control on and do have administrator privileges. Any suggestions?
Thanks,
CJP

Hi cjpekich2,
Adobe Lightroom 5 is not compatible with Windows vista. Please check the below link for lightroom 5 tech specs.
http://www.adobe.com/products/photoshop-lightroom/tech-specs.html
Regards,
Ashish

Multilanguge Creative Cloud app support on Windows 7

On Windows, do you have to uninstall and install, each time you want to move between different language versions of a Creative Cloud application? My experience is that when I install several language versions, the language of the app stays to be that of the one installed first. According to the video posted on Adobe's support site, a demonstration is given on how changing the system language on the Mac will trigger the change of the app languge automatically. Is this not possible on Windows?

Seong you are correct you will need to remove and reinstall the application on Windows to change the language. Please be aware that this is affecting the UI of the application. You can still work on documents in different languages depending on which Adobe software you are using?

AMD FireGL GPU + Creative Cloud app = Color Depth & other Issues

Hello, I am writing this post to help anyone who may have ran into the same issues I am seeing with my AMD FireGL graphics adapter when using the Adobe Creative Cloud app on a windows 7 PC.
I ran into a problem installing and setting up the Creative Cloud app on my new workstation that has an AMD FireGL graphics processor.
First off, the system is new (dell precision m4800, with an AMD FireGL V M5100 GPU), and has all the most current drivers and updates available.. that is to say, this is not a hardware issue.
The system operates just fine outside of the Creative Cloud app, but when I installed and attempted to login to Creative Cloud for access to download Illustrator, etc., the Creative Cloud app would open up and then only display a blank white page. No graphics, no data, just white.
When I got stuck at this point I called Adobe support and spoke to a rep who had seen the issue before. The rep worked around the blank white page in CC by loading the windows device manager and manually disabling the AMD FireGL GPU device to re-install and login to the Creative Cloud app.   This temporarily forced windows to use the default/dummy VGA graphics driver supplied with windows.   With windows using the dummy 256-color vga driver we were able to get the creative cloud app running and get me logged in to install my design software. HOORAY!--or so I thought....
At this point I assumed the issue was resolved, but I found that there was a new issue popping up every time I rebooted my system. Windows would load and log me in using the 32bit color depth setting, but as soon as the Adobe Creative Cloud app started up, my color mode would switch to 256 colors... D`oh!
Obviously I don't want to run at only 256 colors, and neither should you! Adobe, why does my color depth change to 256 colors every time the Creative Cloud app is loaded?
If you want to temporarily reset the color depth to 32bit, you can go to Control Panel -> Display -> Adjust Resolution -> Advanced Settings -> Monitor Tab -> & select "True Color (32bit)" from the Colors drop-down menu. Using this method will allow Adobe Creative Cloud app to continue running 24/7, however this is only a temporary fix, which will need to be applied every time the system is rebooted, or any time a user logs off then back in.. Frankly, its a bit of a PITA, so why bother?
The permanent fix is simple.. go to Start -> & do a Search for "msconfig".   Once found, run the msconfig utility and switch to the "Startup" tab, where you will be presented with a list of boot time startup items. Find the one labeled "Adobe Creative Cloud" and disable it by removing the check mark from the corresponding check box.   Then click OK. You will be warned that a restart may be required.. go ahead and re-start.   This time, when the system boots, Adobe Creative Cloud will not load, and your color depth will remain at 32bit. YAY!
If need be you can always load up Creative Cloud manually from the start menu if you need it, but it will knock your color depth back to 256 colors. Thus far i have had zero issues using adobe photoshop or illustrator without first loading the Creative Cloud app, so it isn't required. If i need updates or need to access other features within the Creative Cloud app i can, but it doesnt need to run 24/7 to use other adobe apps.
The short explanation is that Adobe is failing to fully and properly support the AMD FireGL graphics platform. The adobe rep i spoke to essentially said the same thing, but made certain to blame the graphics device and not adobe software--sure thing boss.   The truth is that the FireGL and its varients have been on the market as long or longer than the nvidia products that are supported fully by adobe.
It is clear that Adobe has made a choice not to fully support AMD Workstation graphics (FireGL) since not only is the Creative Cloud app broken and causing problems, but also no graphics acceleration features work in any of my installed adobe apps.. I basically get a message saying "please us a supported graphics processor". Seriously, how is FireGL not "Supported"?
I am not an AMD or FireGL fanboy.. Frankly I cant stand AMD graphics adapters and I genuinely prefer nVidia on my personal systems. At home, my 5 year old $100 nVidia gaming card is fully supported in all the adobe apps..
At work, however, I have no choice what hardware is provided to me and this lack of FireGL support has negatively impacted my productivity more than once. Admittedly, nvidia has much more market share than AMD in the workstation graphics realm, but that does not mean adobe should just ignore AMD completely!
Hopefully this post will shed some light on issues with Adobe Creative Cloud app and FireGL graphics cards that others may be experiencing.
Good Luck!

Minor correction... I called my GPU the FireGL, which is the old market name.. The current, proper market name is FirePro.. same line, just new branding after AMD purchased ATI.

Mycreative cloud app is blank.i cant install other application?

Hey Everyone,I am not able to view the list of application in cc app.How to overcome with this issue?

Hi,
Please refer to the threads below where this issue has been addressed:
New Creative Cloud App unusable: it's blank!
creative cloud is blank window why?
Cloud Desktop App is blank?
Re: Creative Cloud app opening blank
Regards,
Sheena

Adobe Creative Cloud app can't update any application

Hello
I have a problem wit update all the installed programs by Adobe Creative Cloud app. After installing all the programs, the have always status up to date (green icon), but that is not true. For another computer that have higher version. Adobe Creative Cloud app it's up to date for Version 1.6.0.393 released on 05/27/2014. All the file and font is sync'd but application not. I have OSX 10.8.5.
Best
Krzysztof

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Have CC programs installed already, but when I open Creative Cloud app Manager it only shows CS6?

Have CC programs installed already, but when I open Creative Cloud app Manager it only shows CS6?

OK thanks - I tried that, would not let me remove the OPM.db file as in solution 2, i uninstalled CS6 versions, i uninstalled Creative Cloud desktop app and then downloaded latest and installed - however, with continual workload, I am not about to remove all Adobe software as suggested in Solution 4! Even in the Creative Cloud app where it shows install new apps, there are only CS6 versions showing?
I have just uninstalled creative cloud app manager again - go to download latest version and the message is - we are currently experiencing problems, please try again later.

Why is my creative cloud app on windows 8.1 blank, no menu items.

I have a Dell XPS 15 laptop running windows 8.1 When I run the creative cloud app, all I get is a blank window, with no menu items. How can I fix this?

Quit Creative Cloud application .
End Adobe related tasks like Creative Cloud , CoreSync, AAMUpdater...etc from Task Manager.
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
~/library
3)Then navigate to Application Support>Adobe>OOBE. Open OOBE folder and delete opm file.
Once you had deleted opm.db file.
Disable Anti-Virus and Firewall temporarily .
Then launch Creative Cloud app and check.

Small Blank Window shows when accessing Creative Cloud App

I get a small Blank Window showing when accessing Creative Cloud App, it is very annoying.
Does anyone know how to fix this bug?
I'm in a Mac using the latest Maverick OS
Cheers,
Vince

Many people know how to fix that.

Help! My Creative Cloud App Isn't Working - Windows 8

Hi, I have Windows 8 and can't get the Creative Cloud app to open properly. The window opens, but there's no information there. I don't know what to do

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Why is nothing displaying in my creative cloud app window?

Why is nothing displaying in my creative cloud app window?

Chelseaf34629241 have you utilized the steps listed in App doesn't open | Progress wheel spins continually to resolve the current error? If so what version of the Creative Cloud Desktop application do you have installed? Also which operating system are you using?

After starting Creative Cloud just a white Window appears, no Apps or something else Windows 8.1, more uninstallation and re-install didn't bring a solution

After starting Creative Cloud just a white Window appears, no Apps or something else Windows 8.1, more uninstallation and re-install didn't bring a solution. I have had installed Photoshop CC Trial Version, but had to re-boot the system, so I lost the Software. After re-installing the Creative Cloud Desktop appeared just a White window. I tried to delete the file of OOBD in AppData but no reaction. It still appears as a clear window.

See if the following helps:
https://forums.adobe.com/thread/1249756

Creative cloud app is blank, Windows 7 64 bit version

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