Creative cloud app stops working

When I disconnect the internet connection, the issue that we are facing is that in the absence of Internet, the application becomes slow, hangs frequently and the plug-ins are not working as desired.

You have to provide system info and other details like what program(s) you actually mean. There are no technical reasons that should affect the apps just by disconnecting your computer...
Mylenium

Similar Messages

  • Adobe Creative Cloud has stopped working- can't open or uninstall creative cloud- windows 7

    Hi! I am having issues with my Adobe Creative Cloud Desktop App.  It wont open.  A window pops up saying that Adobe Creative Cloud has stopped working.  I've already tried the Adobe Creaive Cloud cleaner, and it doesn't work.  What should I do to uninstall my app, so I can install it and have it actually work?

    App doesn't open | Progress wheel spins continually
    https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

  • Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it

    Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it at all.

    Without proper system information and the application logs nobody can tell you much.
    Troubleshoot Creative Cloud download and install issues
    Mylenium

  • My Creative Cloud has stopped working. If I click on the icon on my desktop nothing happens. I also cannot uninstall it. nothing happens

    My Creative Cloud has stopped working. If I click on the icon on my desktop nothing happens. I also cannot uninstall it. nothing happens

    I also have this problem. I tried to reinstalll with the latest adobe download and it start, gets 10% through and then bombs out. It's in a deadlock.The only thing I think I can do is to restore the PC to before the installation and try again. THis is a ball ache because there  are lots of other programs i need to reinstate to get back to normal. I have a support chatline open about the topic right now so If I get an answer I will let you know.

  • Creative Cloud App not working / nothing shows up

    I think the image shows much of my problem. I start the creative cloud app, but nothing shows up. Therefor I cannot install/update anything anymore.
    Re-install did not fix this issue.
    Using Win8.
    Anybody has a clue?

    Hi Ski-Devil.de,
    Welcome to Adobe Community.
    kindly try the following steps and let us know if this resolved the problem for you
    Close the Creative Cloud application.
    Navigate to the OOBE folder.
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
    Delete the opm.db file.
    Launch Creative Cloud.
    Regards,
    Kartikay Sharma

  • Creative Cloud app not working on windows 8.1

    I have looked around on the forums and seen similar problems but the app itself won't load up, it just has a small window. I can't interactive with this in anyway apart from move it about and have to kill it via task manager.
    If I need to update it how do I do this when I can't acces it?
    Dan

    Hi Dan,
    Could you try uninstalling and reinstalling the Creative Cloud app?
    We have this document that is related, normally you should be prompted to update after quitting and relaunching the app.
    http://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-missing-text.html
    -Dave

  • Creative cloud sync - Stops working until update.

    I am about the closest thing to an IT administrator we have at a  small newspaper that has recently transitioned to Creative Cloud for our production and file sync. While much of our experience has been good we have had some weird problems that make it fairly hard to rely on the file syncing feature of CC. Primarily, recently adobe issued an update to Creative Cloud (Which they do a lot!) that required us to update before it would work again. The notification for this update came in as an icon blip in the menu bar on our mac systems and the system tray (which hides most icons) on the Windows system. As a result only one of our artist updated right away, and the rest ignored/didn't see it. The problem was file syncing stopped working until the clients updated. The end result was that people's artwork wasn't syncing and about a whole days worth of work was delayed until someone figured out that things were breaking and alerted me. So my complaint/suggestion is this:
    If you issue an update:
    Allow the old versions to keep working until the update is installed.
    If the update is important enough to require updating, notify at least the CC Team Administrators in an obvious way (email is a great way, since you already don't mind emailing us about other stuff)
    Also why you are at it if you could ad a "Sync Now" button that would be appreciated.
    It is a little frustrating to be chewed out over something  that you were not aware of over the weekend. Especially since CC is marketed as the backbone of the Adobe system. I know that many of our artist should have paid attention to the icons, but their job is to design their work and get on with it not to be system administrators. They can't all be verifying updates and checking if CC is working all the time. Especially since a traditional server set up wouldn't have this issue (though the cost of setting it up is obnoxious).
    To the community: Have any of you experienced and issue like this before? If so how is the best way to solve this issue in the future. Do I just need to insist that everyone always checks for updates? The problem is compounded by the fact that I am part-time/freelance and thus can't babysit many of our artist.

    You have to provide system info and other details like what program(s) you actually mean. There are no technical reasons that should affect the apps just by disconnecting your computer...
    Mylenium

  • Why does Creative Cloud Setup stop working when I re-install the program?

    I have Photoshop CC and Lightroom CC trough Creative Cloud. But then Creative Cloud stopped working -and now I need help to get CC  running again.
    I have read the troubleshootingpages and this is what I have done so far:
    I uninstalled Creative Cloud
    Restarted the PC
    Downloaded and run CreativeCloudSet-Up.exe
    After about 5 minutes of downoading and installing:
    Creative Cloud Setup has stopped working.
    Problemsignatur:
      Navn på problemhendelse: APPCRASH
      Programnavn: CreativeCloudSet-Up (5).exe
      Programversjon: 2.9.1.474
      Tidsstempel for program: 54e11f94
      Navn på feilmodul: AdobePIM.dll
      Feilmodulversjon: 2.9.1.474
      Tidsstempel for feilmodul: 54e11f95
      Unntakskode: c0000005
      Unntaksforskyvning: 00010e25
      OS-versjon: 6.1.7601.2.1.0.768.3
      ID for nasjonal innstilling: 1044
      Tilleggsinformasjon 1: 0a9e
      Tilleggsinformasjon 2: 0a9e372d3b4ad19135b953a78882e789
      Tilleggsinformasjon 3: 0a9e
      Tilleggsinformasjon 4: 0a9e372d3b4ad19135b953a78882e789
    I have done this 5 times and NOTHING HELPS.
    ANY CLUE WHAT TO DO??

    Bjørnarj6963233 I would recommend utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application.  Also which operating system are you using?

  • Creative cloud has stopped working and just displays a blank white screen.

    My creative cloud was working fine recently- have downloaded a trial of InDesign which all works fine, hoping to download Muse trial but everytime CC launches nothing happens except that it displays a white box. Have tried restarting, reinstalling etc. with no joy.
    Is there an alternative way to download a trial of Muse or any thoughts as to how to fix this problem?

    http://forums.adobe.com/message/5484303#5484303

  • Creative Cloud has stopped working.  I have the window but nothing within the window.  Any help?

    Photoshop CC and Bridge are working fine.  I can not get the CC updater to work, I only have a blank window.  What should I do next?

    Maybe you should post on
    Adobe Creative Cloud
    or
    Creative Cloud Download & Install

  • Why does the set-up of the Creative Cloud app stop suddenly?

    When I click on the set-up icon, it will open the installation bar, but will stop suddenly and close. What's wrong?

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html

  • Creative Cloud app don't connect

    Creative Cloud has stopped working.
    Here is what I see.
    If i deinstall e reinstall it's the same.

    Sign in, activation, or connection errors | CC, CS6, CS5.5
    Mylenium

  • Why did my Creative cloud desktop app stop working!

    Why did my Creative cloud desktop app stop working! Ask me to remove and install it with a new download only for that to not fix or work!  Sending me around in circles! Very frustrating and annoying!

    Not sure on the error message!  OS yosomvite 10.10.3.
    my Desktop cloud stopped working, and error messages asked me to re-install it, after uninstalling the original one. The new download loads and gets to half way before disappearing ad nothing happening? back to square one. Tried re-starting and re downloading = same...... .
    help....

  • Changed password on Creative Cloud account - will apps stop working?

    Hi,
    My laptop with Creative Cloud CS6 installed was stolen in a burglary at our house. Fortunately I didn't lose much as I had recently done a clean install (to install CS6!)
    I have changed my password on all my accounts, including Creative Cloud. Does this mean that
    1) The apps installed will not longer work as they cannot get a license
    2) When I get a replacement laptop I will be able to activate Creative Cloud on that laptop
    I am concerned because, while my insurance is replacing hardware, it doesn't cover software.
    Thanks,
    Chris.

    Many thanks for the reply.
    Will the apps stop working after 30days when they prompt to be re-authenticated? Does authentication require someone to know the Adobe ID and password?
    Thanks,
    Chris.

  • Nothing but problems with the cloud! All apps stopped working.

    I think I may cancel my Creative Cloud Subscription! I am on a windows 7.
    All of my apps stopped working.
    Photo shop quit a couple of days ago had to unistall then re install.
    Now they have all quit. I am very fustrated that everything I go to do work I have to work on this and uninstall everything then re install
    Please help or I am done.
    Thanks Tiff

    Unfortunately, this is not an unfamiliar problem on Windows 7.  Did this occur after a recent Windows update?
    http://www.sevenforums.com/general-discussion/294418-almost-all-programs-has-stopped-worki ng.html
    Nancy O.

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