Creative Cloud app will not launch.   I had to use the cleaner tool to remove the prior copy (appeared to have two copies on computer.   Re-installed, same problem.  A circle for a few seconds and then nothing.   Running Windows 7, 64 bit

My creative cloud app would not launch.   I removed it with Windows uninstall, downloaded and re-installed.   Again, it would not launch.   Removed again using Adobe clean tool, appeared to have two copies on machine.  re-installed, still have same problem.

uninstall all cc desktop apps.
again run the cleaner, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
install the desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial

Similar Messages

  • Ipod touch 3rd generation will connect to my wifi for a few seconds and then nothing will load. help please?

    I have an ipod touch 3rd generation 64gb and it has iOS 5.1.1 and it will connect to my WiFi for a few seconds and then nothing will load. It says I have full connection bbut nothing works. I have 2nd generation ipod and it connects fine. Along with my laptop and xbox 360. I have tried downgrading it and restoring it from itunes. I also tried forgetting the network and inputting it myself but it sti does the same thing. I even tried resetting my wireless modem but it still didnt make a change. I really could use some help. I can't call apple cause im no longer under warranty.

    Reset the iPod and connect to its syncing computer.  It it shows in iTunes restore the iPod.
    Next see if placing the iPod in recovery mod will allow iTunes t see the iPod so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • I click on a yahoo new article, it displays for a few seconds and then I get a blank screen.

    It happens only in Firefox,not explorer. When I click on a yahoo news article, it displays for a few seconds and then goes to a blank screen. I've run virus scans, eliminated all cookies, all to no avail.
    == This happened ==
    Not sure how often
    == I'm not sure

    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

  • When I turn on or restart my Macbook Pro Retina 15", my entire screen flashes completely bright yellow for a few seconds and then it goes to the normal Welcome screen.  How do I fix this??

    Hi Everyone,
    This problem just started today.  When I turn on or restart my Macbook Pro Retina 15" (Mid 2012 version), my screen is light gray like normal, and then after a few seconds my entire screen flashes completely bright yellow for a few seconds, and then it goes to the normal Welcome screen (where I choose to login as myself or a guest user).  This suddenly started today and has not stopped since.  This keeps happening every single time I turn on or restart my computer.
    Yesterday I installed all the Mavericks and other updates that were available in the App Store, so I'm wondering if this is related to that since this never happened prior to my doing those updates yesterday.  When I first installed the new OS X Mavericks (10.9.3) update, it went through the whole installation process (took about 10 minutes), and then during the installation I got an error message saying that it couldn't verify my iTunes application that was on my laptop, and then my laptop finished installing the updates.  Then once my laptop restarted, the App Store "Updates" section said that I had to do the whole OS X Mavericks (10.9.3) and iTunes (Version 11.2) updates all over again.  So my laptop did the whole installation again (took about 10 minutes, but this time I didn't get that "iTunes error message" during the installation process). 
    Now, when I go to the App Store "Updates" section, it says the following under "Updates Installed in the Last 30 days":
    -Digital Camera RAW Compatibility Update (Version 5.05) installed May 15, 2014
    -OS X Update (Version 10.9.3) installed May 15, 2014
    -iTunes (Version 11.2) installed May 15, 2014
    -OS X Update (Version 10.9.3) installed May 15, 2014
    -iTunes (Version 11.2) installed May 15, 2014
    -Security Update 2014-002 (Version 1.0) installed April 22, 2014
    I'm wondering if this flashing bright yellow screen upon bootup is related to the fact that my laptop installed the OS X Update and the iTunes Update two times each?  Or is this new problem totally unrelated?  It's just that this problem started a day after these 2 updates were installed twice.
    My Macbook Pro Retina 15" (Mid 2012 version) is otherwise working fine at least as of now.  The only issue so far is this flashing bright yellow screen every time I turn on or restart my computer.
    If anyone could please help me fix this so that my bootup screen doesn't flash completely bright yellow anymore, I would be forever grateful! 
    Thank you so much for reading this and for any help you can provide. 
    hope everyone is well,
    Elaine

    Hey everyone in Apple world!
    I figured out how to fix the flashing yellow screen problem that I've been having on my MBP!  Yessssss!!!
    I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
    I followed the instructions on this page and here's what I did:
    Resetting NVRAM / PRAM
    Shut down your Mac.
    Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.
    I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process.  Since I did that, my MBP boots up just like normal.  No flashing yellow screen anymore!!   
    (Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
    Let me know if this works for you!
    Elaine

  • After sleeping my macbook pro 15.4" mid 2012 model for overnight and pass 24 hours time, on wake -- the dock background is white for a few seconds and then it turns back to normal color. . .

    After sleeping MacBook Pro 15.4" mid 2012 model (running Mac OS X 10.10.2 Yosemite) for overnight and pass 24 hours time, upon wake from sleep-- the dock background is white for a few seconds and then it turns back to the normal color.
    Is this normal? Should I be worried? Is my GPU defective?
    My specs:
    MacBook Pro 15.4" Mid 2012 model, Ivy Bridge Quad core i7 2.3Ghz CPU w/ hyperthreading,
    16GB RAM, Nvidia 650M 512MB VRAM/Intel 4000 HD 1GB VRAM, 500GB HD
    Running Mac OSX 10.10.2 Yosemite.
    Thanks to all in advanced.

    It doesn't happen all the time but sometimes and i tried zapping the PRAM and it still happens!

  • When I try starting my iPod touch, it won't start; the Apple logo comes up for a few seconds, and then, it just shuts off. I tried to charge it through an outlet; the iPod didn't even charge, so I tried to restore my settings on my computer. iTunes won't

    when i try starting my IPod  it won't start, the Apple logo comes up for a few seconds,and then. it just shut off . I tried to charged it through an outlet, the IPod didn't eve charger so I tried to restore my setting in my computer, i tunes won't

    But that requires the computer to see the ipod. I am having the same problem and I keep being told to restore it, but you have to either get the ipod to turn on or have the computer see it in order to so that. Right now I have a pretty useless 32GB ipod touch cos I cant get the thing to turn on! I can only get the apple logo for like maybe 20 seconds and it goes away. Ive charged it for days on a wall charger, on the computer usb charger, and on a speaker charger. Nothing works.

  • TS1398 My iphone 4S has been updated to the newest software and isn't detecting internet, although sometimes it connects for a few seconds and then disappears again. I have tried everything it has said on the internet about this and it still isn't working

    My iphone 4S has been updated to the newest software and isn't detecting internet, although sometimes it connects for a few seconds and then disappears again. I have tried everything it has said on the internet about this and it still isn't working.

    Ok I think it's a problem with my router. I went to my cousin's house and the Wi-Fi worked there perfectly. I was even able to download many apps. So I guess my router probably can't take in more connections. Oh well thanks anyway.

  • Illustrator / photoshop / Creative Cloud app - all not launching

    Waited 2 hours on chat and was told "specialist team" only work weekdays - even though it says 24hrs support??
    Apps simply don't open, they launch, then that's it - they don't respond.
    Using a mac - first issue after about 2 months of everything runnning smoothly.
    AE launches and runs fine.

    Hi Anthony,
    Since removing the opm.db file and signing out/ in did not work. I would suggest that you use the Adobe Clean tool to remove the software and reinstall.
    Make sure your computer can still access the adobe servers. Check the hosts file.
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Here is a link to the updated Creative Cloud app manager for when you need to download it again
    Thanks
    Scott

  • Shuffle appears for a few second and then it's gone! (itune 7.3)

    Can't access my Shuffle since last night! (right after the software update for sound).
    My shuffle mount on the desktop for a few second than disappears, it is available in Itune under devices but you can't copied or erased anything on it.
    I have tried restore, restart, and all the USB port without success! ;-(
    Has anyone the same problem?
    Thanks
    Alex
    MacBook Pro   Mac OS X (10.4.8)
    iMac 24   Mac OS X (10.4.8)  

    Me too. This is really poor. I plug in my shuffle and I get no status lights (maybe a quick red one then nothing). I don't know whether it is charging properly or not. In addition it will not respond to autofill. I can drag and drop things into it but when I do so, it will not play items in the proper order. I have never seen such poor software upgrades as this. It went from working fine to upgrades for both the shuffle and iTunes that degraded performance.
    And don't just tell me to restore, etc. I'm no dummy.

  • When I click on itunes store it displays it for a few seconds and then the screen goes blank?

    When I click on the itunes store the info appears for a couple of seconds and then the screen goes blank.  I never had this problem before any ideas?

    same thing with me have you found an answer? the only thing i cant think of is to download the new itues but when i try they are haveing problems with the site or something and i cant dowload it.

  • With 5th gen nano, how to display album artwork during playback at all times, it stays on for a few seconds and then the screen goes black? Is there a way to play and see artwork, at all times (using with a aux. speaker)

    I have a 5th gen nano, and I play it often on a aux. speaker. I would like the album artwork to display at all times while playing it here. Right now it plays for a few seconds on each song, and then goes blank. Can this be changed?

    The artwork turns black or the screen's backlight turns off?  If the backlight turns off, simply disable the backlight timer, but keep in mind this will significantly reduce your iPod's playback time and battery life.
    B-rock

  • Screen lights up white for a few seconds and then blank.  faint line across middle of bottom half of screen, any comments?

    screen lights up white for a few second then goes black with a faint line across bottem half.   did restore fine on itunes but screen is dead

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • Why do my songs on iTunes keep stopping for a few seconds and then start again?

    I have have run disk utilities, repaired permissions, and run activity monitor and all of that looks good.  The rest of the computer does not freeze, just the songs.  They usually stop for about 2-3 seconds and then pick back up where they left off.  These problems started with the last update of iTunes, so I am sure it is something to do with that. 

    Anyone?

  • Whenever i try to play a video on my iphone, it pauses literally every 2 seconds. i will hit the play button, the video will play for a few seconds and then it will pause again. what can i do to fix this?

    videos will play for a few seconds on my iphone then it pauses. i press play and it pauses again. why is it doing this? and this is for all videos: youtube vides, videos off the internet, videos ive downloaded from itunes

    I can understand this with videos you are streaming, i.e. maybe you have a slow data connection.
    Videos on your phone should not do this.  Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

  • HT1551 My apple tv (1st gen.) after showing the menu for few seconds shows the apple for a few seconds and then the menu is back, I can't do any operations on the menu

    My apple tv (1st gen) alternatly shows the apple for 30 sec. and then the menu for few seconds and the apple again, like it was restarting.  I can't do any operations

    Welcome to the user to User Technical Support Forum provided by Apple.
    Please do not post your Apple ID on a Public Forum. I have requested the Hosts remove your Personal Information.
    Thana Chootabtim wrote:
    'Your Purchase Could Not Be Completed'
    For assistance, contact iTunes Support....
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

Maybe you are looking for