Creative Cloud app won't stay signed in. Windows 8.1.

I have researched this over and over. It seems like a lot of people have this problem, but never any official answer. No solution.
I log into the Creative Cloud app. About 5 minutes later, sometimes 10 or 15 if I'm lucky, I get signed out. I've signed in about 4 times today so far. Rinse and Repeat. All day long. Every day.
Oh well, gotta go. Time to sign back into Creative Cloud again.
My question is this: Is there a way to keep this thing logged in for more than 5 minutes at a time?

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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My Creative Cloud App won't launch

My Creative Cloud App won't launch I'm seeing other posts of the same problem that are unanswered. Is there an issue with cloud today?

I'm having a similar problem. CC is greyed out and has no content when selected, meaning I have no access to my type kit font library. I've uninstalled CC and reinstalled CC. I've followed another course of action which is to trash the opm.db file (username > Library > Application Support > Adobe > OOBE > opm.db) which was advised from another forum, followed by a reinstall again. No joy... any help would be much appreciated

My Creative Cloud App won´t snyc my files.

my Creative Cloud App won´t snyc my files.

jonesology,
Could you send us your log files so that we can investigate further? Please zip up the entire 'CoreSync' folder at the location below and send it to me at [email protected]
Mac:
/Users/<username>/Library/Application Support/Adobe/CoreSync
Windows:
C:\Users\<username>\AppData\Roaming\Adobe\CoreSync
'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html (Win)
https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html (Mac)
Thanks,
Ben

Creative Cloud App Won't Install CC Apps or Update CS6 Apps

I have the CS6 Master Collection installed on my Mac. I just updated to the new OS X Mavericks 10.9 hoping that might solve the problem, but the Creative Cloud app still is NOT working.
The app tells me I have updates, and gives me the option to add the CC apps for the Creative Suite, but gets to maybe 42% and then gives a general error.
The pop up window error says:
Installation failed.
Errors encountered during installation (7).
And when you click on More Information, all you get is this:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s)
which tells me nothing.
I am not able to do anything with Creative Cloud, except to update the Creative Cloud app itself every few days. The CC desktop app (which runs from my top menu bar) is up to date, but still doesn't work.
How do I get the app to work and update my CS6 apps and install the CC collection?
Thank you!

"Exit Code :7" is not what you need to look up. See the screenshot below for my error code.
I looked up "Error: DF024" and below is the link and a screenshot of what it said on the Creative Cloud help page.
Error DF024 installing Creative Cloud products | Mac
I changed the name of my "Recommended" folder to "Recommended_backup". I then reinstalled and got the same error. I reread the code and realized that the path for my error is slightly different than what is listed on the Creative Cloud Help page. Instead of a path of "Library/Colorsync/Profiles/Recommended", mine actually read "Library/Colorsync/Profiles/Profiles". This time I went into the folder and changed the name of of the "profiles" folder to "profiles_back-up" and it worked!!!!!!
Below is what my folder looks like after a successful install of Illustrator CC. The 2 folders highlighted in yellow are the folders that I renamed and the 2 green highlighted folders appeared after installation.

Creative Cloud Apps Won't Download

Hi everybody,
I'm on OS X Lion and purchased a year long Creative Cloud subscription. So, I downloaded the app installer, and installed Photoshop and Acrobat X-- it worked. However, whenever I try to download any other applications, such as Flash for example, the download bar will go until it is almost finished, but will just stay there (I left it going overnight-- didn't help). Does anybody know what to do?

@tidepoolfilms - Are you still experiencing the blank page? If so please email me [email protected] with:
Take a screen shot of what you are seeing.
Your Adobe ID email.
If you sign out can you see the Apps page https://creative.adobe.com/apps?
After signing in to the Apps page, open the console. Then refresh the page and capture the console output. Here is how to get the console in the various browsers:
Chrome: Click on the wrench icon in the top right. From the context menu choose Tools > Developer Tools. Choose the Console tab.
Safari: First you may need to add the Developer option to your menu. From the application menu choose Safari > Preferences. Choose the Advanced tab. Check the box for "Show Develop menu in menu bar". From the application menu choose Developer > Show Error Console.
Firefox: From the application menu choose Tools > Web Developer > Web Console.
IE9: From the application menu choose Tools > Developer Tools. Choose the Console tab.

Desktop creative cloud app - keeps asking for sign in

Hi,
I have recently signed up for the Photoshop creative cloud package. I can use my Photoshop and lightroom fine but when I try to use the creative cloud icon on my desktop, it asks me to sign in which I do. It then says you have been signed out please sign in again. Which I do, over and over again. It just won't sign in. My log in details are fine as I can use them with my Adobe account without problems. It's just CC on my desktop. I have tried uninstalling and reinstalling but still get the same problem. I've looked on line and seen members encouraging members to delete certain files and alter files etc. But when I look for them on my machine it comes up files not found. I've made sure that the 'show hidden files' is ticked but still no result.
Can anyone help with this please?
Thank you.
Jill

Hi GautamBahl,
Thanks for your help - I looked for C:\Users\<user account>\AppData\Local\Adobe\OOBE folder as it said in the article you recommended - but it came back 'not items match your search' - I have made sure in the settings that 'show hidden files' is ticked.
Any suggestions please?
Jill

My Adobe Creative Cloud apps won't work

I just installed the apps from Adobe Creative Cloud.
When I launch the apps they'll start up but they'll close right after.
Does anybody have a idea what to do?

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Creative Clouds App won't work!

Everything else works for me except the app when it says "download error" and then choose "get help" or "try again" which I have printed about 1000 times. I can not update my adobe programs which I have to do. There is no help available in Swedish and I'll get help from someone in the chat, I still have everything installed in English in order to be able to go into my computer and see what's wrong. Is there anyone who can help me?

Hi saraevelina,
Kindly try the below mentioned links.
Error downloading Creative Cloud applications
Creative Cloud - Download error - stubborn error
Please revert if the problem persists.
Thanks,
Atul Saini

My creative cloud apps won't load?

Every time I open Creative Cloud and go to "Apps" it just keeps loading and never stops...what do I do?

Hi adamhowden,
Please try:
App doesn’t open | Progress wheel spins continually
Re: Adobe Creative Cloud / Desktop App / Home Screen: Constant Spinning Wheel
Thanks,
Atul Saini

Creative Cloud app: SideBySide EventID 80 error in Windows 7

Since updating to the latest version of the CC Desktop app last week I've noticed in Event Viewer that I'm consistently getting an error each time I use my PC (running Win7 x64). I've never seen this error before and wondered if other Windows users have encountered it (known issue?) and how to go about resolving it. Here's the error log summary:
Activation context generation failed for "c:\program files (x86)\Adobe\adobe creative cloud\Utils\Creative Cloud Uninstaller.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.76 01.17514_none_41e6975e2bd6f2b2.manifest. Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0. 7601.17514_none_fa396087175ac9ac.manifest.
It appears that when the CC update ran, it installed (reinstalled?) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 and I believe that this has possibly caused the glitch, but I'm not certain. As you can see from the above log, this has something to do with the CC uninstaller: odd, as I'm obviously not trying to uninstall it each time I boot up the PC.
Does anyone have any advice? Fortunately, this doesn't appear to be causing any problems in launching my applications, and I can open up CC desktop without any issues. I wouldn't even know about this if I didn't keep an eye on Event Viewer.
M

Yes, there's no doubt that this error is being caused by the CC app, and like you, it happened after I last updated the app.
I've tried a number of things to resolve this, including re-installing Microsoft Visual C++ 2010 x86 Redistributable, removing and re-installing the CC app, etc., but I continue to get this error message being logged by Windows more or less daily.
I decided not to go to the lengths of the solution proposed by Vienna_Sydney because, whilst annoying, the error isn't causing any noticeable problems on my system (some folks who've had SideBySide errors related to other applications (notably Acrobat) have had system crashes so I count myself lucky), but I'm still concerned that I'm getting this error being logged on my otherwise perfectly functioning and well maintained PC, all thanks to an Adobe install. I'd like to think Adobe are on the case, but the CC app seems to be consistently buggy and I'm not holding my breath...
M

Black screen in Creative Cloud app 1.8.0.447 on Windows 7

Hi!
After updating the Creative Cloud application to the latest version (1.8.0.447), I have a blank black screen in the Home tab of the application. The Apps, Resources and Behance tabs work as they should.
Also, I noticed that playing any one of the "What's new" videos that pop up when starting an installed application (e.g. InDesign) gives blank screen. I can hear the sound of video, but there is no movie or playing controls whatsoever.
Everything was fine prior to the update. I have not made any other updates in between the two Creative Cloud versions (no Windows Update, no new graphics drivers). I am using Windows 7 Enterprise on HP Zbook 14 with dual graphics (Intel/AMD).
UPDATE: As i keep working, I discover more parts of the application suite that look similary (blank/black). Here's the new Adobe Color panel in InDesign.
Regards,
Jacob
Meddelandet redigerades av: Jacob Wodzynski

Hello,
I had a simillar issue using my Notebook (Samsung Series 7 NP770Z7E-S04DE with Core i7 (3rd Gen) and a second graphics adapter (AMD Radeon HD 8870M). After upgrading from Win 8 to 8.1 i had really a lot of trouble because the OS update brought new drivers for both graphics adapters which obviously did not work together. I had to reverse the update because the notebook was not showing anything but the mouse cursor. Windows 8 had some other anoying bugs so I decided to ignore the warnings of my IT-Partner and Samsung and do a clean install of Windows 7 Pro. Since then I had the problem you, jacobwod, describe but I did not care because neither I used the Cloud-Space nor there were fonts available. Today I read your post and experimented with the settings. By accident I found out that enforcing the usage of the Intel-Chip (HD 4400 I think) for not only the creative cloud.exe but also a file called "adobe cef helper.exe" in C:\Program Files (x86)\Adobe\Adobe Creative Cloud\hex\" seems to be a solution. Thanks jacobwod for getting me on the right track.

Creative Cloud Apps won't open

I have recently gotten my CC membership and got all of the programs. I am having trouble opening Premiere Pro CC (2014) and After Effects CC (2014). But I have another After Effects (from the CC trial) that opens which doesn't have (2014) in the name. Any of the programs with (2014) in their name, I can't open. I get the error, "The application was unable to start correctly (0xc000007b)." I am running Windows 7 Professional 64 bit.

Claym67333945 if you are able to locate any installation errors then please feel free to update this discussion. If you are facing errors when opening the applications then I would recommend posting to the forums related to that application. The community in those forums are getting to better be able to assist you with troubleshooting specific to the application.
You can find a list of available forums at https://forums.adobe.com/welcome.

Adobe Creative Cloud app not displaying already installed apps and can't install new apps Mac OS 10.9

Hi,
I've been using the new Adobe Creative Cloud 2014 for a couple weeks now perfectly fine, until yesterday. I use Photoshop, Illustrator, and After Effects quite extensively. This morning, I opened the Adobe CC app and all but Adobe Acrobat Pro show installed. The other already installed apps have buttons to "install" but clicking this button shows the "Exit Code: 7 - Unable to complete Silent workflow" error in the logs. Ive tried disabling my Sophos antivirus program and restarted several times. The already installed applications themselves seem to function normally, they open and work projects. I've even tried to uninstall one of the already installed programs (Bridge) and it fails to uninstall, saying I need to restart my computer and disengage my anti-virus, which I've done. I've uninstalled and reinstalled the Adobe CC app as well, and have the same result. Help.

So I've completed the solutions listed in the help article with no changes. Here is how it has gone with each solution listed in the article. Also, it is not clear in the article whether these steps are to be done in sequence or may solve the problem individually, but since Solution 1 fails for me, doing them in sequence was impossible.
Solution 1: Mac OS: Run the uninstaller in the Applications/Utilities/Adobe Installers folder to remove the program listed as up-to-date.
This does not work because uninstalling any of these applications does not work. As I stated in the post, the uninstaller for all of my adobe applications (photoshop, bridge, indesign etc) throws the same error each time saying I need to: restart my computer (done) close all applications (done) and disable my antivirus (done, which was fully engaged when I installed the apps originally with no issue) and disable my firewall (done, I don't use one). Not sure what I'm missing on that, plus its a real bummer that I need to reinstall all of my CC apps even if the uninstaller did work because my creative cloud app won't recoginize they've been installed.
Solution 2: Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
This did nothing.
Solution 3: Download and install the latest version of Adobe Creative Cloud desktop app from Creative Cloud for desktop.
This did nothing.
Solution 4: See the steps listed in Solution 1 to remove all installed Adobe Creative software. Once all Adobe Creative software has been removed, use the CS Cleaner Tool to ensure a complete removal. You can find details in Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6.
This did not do much because I can't uninstall the software to begin with.
What am I missing?

¿why doesn´t my creative cloud app load?

I´ve been trying to download the Adobe illustrator free trial for Mac, i´ve registered in creative cloud, downloaded the app, and confirmed my account, but when i try to download the program, the "app" window in my creative cloud app won´t load

Santi_tamez have you utilized the steps listed in App doesn't open | Progress wheel spins continually to resolve the current error?

Help! My Creative Cloud App Isn't Working - Windows 8

Hi, I have Windows 8 and can't get the Creative Cloud app to open properly. The window opens, but there's no information there. I don't know what to do

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Creative Cloud app won't stay signed in. Windows 8.1.

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