Creative cloud app wont install on iMac

I'm the admin for our group and I have a user who can't seem to download the creative cloud app, she can run the install and pick which programs she wants but it wont put the actual Creative cloud icon on her machine. Without this she can't run any add on and now her photoshop wont even open.

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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My creative cloud app wont install

I have followed instructions given on forum after members have complained of similar issues but to no avail. I have quit everything, logged out etc and but its almost like the app is on a constant loop with no result. I click download and it goes back to same page - click again and it may go to instructions on how but never begins.

For all those stuck... this will install the latest CC Manager.
MAC: http://download.adobe.com/pub/adobe/creativesuite/cs/mac/ApplicationManager7.0_all.dmg
PC: http://download.adobe.com/pub/adobe/creativesuite/cs/win/ApplicationManager7.0_all.exe
And get back to installing...

Can Creative Cloud apps be installed on a non-boot drive?

Can Creative Cloud apps be installed on a non-boot drive? If so, how? I want to install on a different drive on my current system because my boot drive (an SSD) is rather full.

Since I have an SSD drive with rather limited capacty, I did this, and it sort of worked. The Creative Cloud did not give me an option of where to install it. As soon as it installed, I did as instructed above and changed the default. However, Photoshop started installing immediately after I installed the Creative Cloud and did not ask if I wanted to install it. However, it installed correctly in the drive I stipulated in preferences. Photoshop did not install a shortcut onto my desktop, but I had to create one manually.
I noticed that certain items still installed on my SSD. There is an Adobe folder under Programs on the C drive, and there is also an Adobe folder in my SSD under Users.
The only other place I discovered to direct files is in the Photoshop preferences for where to store my scratch files.

How do creative cloud apps get installed without asking for administrator?

The title says it all but I'll reiterate. How do CC apps downloaded with the Creative Cloud desktop app get installed without asking for administrator user/password? Its the sam on both Mac and Windows and I don't understand how its doing it. This seems like a security hole to me.

JscottCMD are you installing the Adobe Creative applications with a Creative Cloud Individual subscription? If so please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install the applications and updates included with your membership.

Creative Cloud Desktop wont install on Windows 7

Creative Cloud Desktop won't install on Windows 7 64 Bit. I have tried severall times now without success - this does not inspire confidence Adobe

Hi srevlich
What is the Error you're getting ?
Please Refer : http://forums.adobe.com/message/5438627
Hope it helps !

Can the creative cloud apps be installed on a drive other than the boot drive?

I have an SSD for the boot drive and keep most apps on an 'applications' drive. It appears that CC apps install by default to the boot drive. Am I incorrect? Can I control what drive they install on?

Yes you can change the install location:
Launch the Adobe Application Manager.
Click on your name in the top left and from the context menu choose Preferences.
Change the Install Location to the one you want.

I cant finalize the Creative Cloud Installer on my new iMac 27 iCore i7 RETINA with YOSEMITE Os X :(

I just adquired a license to use Photoshop & Lightroom CC.
Unfortunatley, when I start the CREATIVE CLOUD INSTALLER, the installation bar reach maybe 70% and then everything desappear and nothing results installed on my iMac
I checked DESKTOP and APPLICATIONS directory... but, no Adobe CC there:(
How can i fix this problem?
Somebody have the some problem!?

Yes, as Shootistbond007 said, this is a user's forum. Adobe staff does come on here to help out once in a while, but for the most part it's just us users.
Where is says "member" on my icon it will have an orange box that says "staff." There is also the MVP badge for "Most Valuable Participants" which is orange too.
Here are a few links that might be useful to you: Error "Failed to Install" Creative Cloud Desktop application
creative cloud desktop failed to install
My creative cloud app wont install
If those aren't of any help to you, try contacting Adobe directly: 1 (800) 833-6687
Contact Customer Care
Benjamin

Creative cloud app keeps crashing - help - cannot dowload anything...

Please help me with Creative Cloud App - on WIN& PC - it keeps stopping.

Well, after much more web trawling, I got it to work.
After uninstalling the Creative Cloud app, I downloaded and installed the latest Adobe Account Management (AAM) app from here.
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4773&fileID=4437
Ran it as Administrator, it updated my existing version, then I reinstalled the Creative Cloud App, and installed an application, it took about 10-15 minutes, but up and running now.
Thanks everyone.

I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no l

I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.

This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

Issues installing creative cloud apps on iMac 10.9.4

I am trying to install Muse on my iMac 10.9.4 and have successfully downloaded and installed the CC app, however on downloading the Muse trial it just sits there saying it's downloading and nothing happens (6 hours yesterday and another hour this morning). The CC desktop app itself just has the 'egg timer' in the middle constantly spinning. I have a 30Mb download speeds so not sure what the issue is. Can anyone help as very frustrated?

Hi, I guess it depends on your individual issue. There really is nothing to expand upon other than I closed the Creative Cloud App, deleted the file ~/Library/Application Support/Adobe/OOBE/opm.db and then restarted the app and all worked. Try launching the activity monitor and force ending any Adobe process that is running too before deleting the file, sometimes process hang about even though the app is closed.
The number I used was the one on the main site and chose Creative Cloud support option. The link to the page is... Adobe United Kingdom - Support Programs : Adobe Products

I installed the creative cloud app on my lenovo pro 2 laptop and it wont open

I installed the creative cloud app on my Lenovo yoga pro 2 and the app wont open

Hi nicole
try this Creative Cloud won't start
regards

How do I re-download Acrobat pro XI when Creative Cloud app thinks it's still installed?

I've been having no end of grief with Creative Cloud on my late 2009 2.8 GHz Intel Core i7 iMac, running OS X 10.9.2. It slows my finder redraw down so that sometimes it takes 5 minutes to display the contents of a folder in the finder.
So a couple of months ago I removed the Creative Cloud app from my machine, and things started running smoothly again except I was unable to update the rest of my CC apps.
Needing to update the Camera Raw plugin for Photoshop CC, I reluctantly reinstalled the Creative Cloud app, which refused to recognise that I had a bunch of Adobe apps installed (Photoshop, InDesign, Illustrator, Acrobat, Bridge) ... all except Lightroom, which it recognised. So I uninstalled all my apps and re-downloaded them through Creative Cloud so CC would 'see' that I had the apps. Not so easy with Acrobat XI: I had problems opening it so I went through the 'Uninstal Acrobat XI' app in the Acrobat folder, and now Creative Cloud thinks it's still installed and therefore I can't download a fresh copy.
Should I go through the rigmarole of uninstalling Creative Cloud again and run the risk of it losing track of all my other apps once again, or is there another way to work around this? Every time I try to download from the Adobe site it launches Creative Cloud...
Hoping someone can shed some light on this for me please.

With the help of Adobe support, I signed out of Creative Cloud and signed back in. Although I'd done this yesterday with no result, it worked this time and I'm currently reinstalling Acrobat.

I have just migrated from my 2009 IMac to a new 5K, the creative cloud app somehow is corrupted & not working

I have just migrated from my 2009 IMac to a new 5K, the creative cloud app somehow is corrupted, I have un-installed the old app. Downloaded the creative cloud app again & re-installed but I just get a blank window & no apps showing or even a login screen

Mac Migration and Time Machine DO NOT WORK with Cloud program activations due to hidden files
Sign out of your account... Uninstall... run the Cleaner...
-Restart your computer... Sign in to your account... Reinstall
-using the cleaner after uninstalling and before reinstalling is needed
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

I am trying to install Creative Cloud app for Desktop and it's shutting down

Trying to install the Creative Cloud app for Desktop but every time I try the Adobe Application Manager shuts itself every time. I have OS X Yosemite 10.10.1
If it is automatically installed, where do I find it? I don’t think it has installed because the Application Manager shuts itself so fast every time.

Hi Jeff,
Thanks for your reply.
I went into Applications> Utilities but there is no Adobe Installers folder or icon there for me to do anything with. I went back to my Adobe account front page and tried to download Illustrator again seeing as it hasn’t installed but when Application Manager tries to open (the little spinning icon) it spins about 3 times before I get a pop up saying that Adobe Application Manager has failed to open. This happens every time I attempt to download Illustrator. Any other options for what might be the issue?
Thanks again!

Adobe Creative Cloud app not displaying already installed apps and can't install new apps Mac OS 10.9

Hi,
I've been using the new Adobe Creative Cloud 2014 for a couple weeks now perfectly fine, until yesterday. I use Photoshop, Illustrator, and After Effects quite extensively. This morning, I opened the Adobe CC app and all but Adobe Acrobat Pro show installed. The other already installed apps have buttons to "install" but clicking this button shows the "Exit Code: 7 - Unable to complete Silent workflow" error in the logs. Ive tried disabling my Sophos antivirus program and restarted several times. The already installed applications themselves seem to function normally, they open and work projects. I've even tried to uninstall one of the already installed programs (Bridge) and it fails to uninstall, saying I need to restart my computer and disengage my anti-virus, which I've done. I've uninstalled and reinstalled the Adobe CC app as well, and have the same result. Help.

So I've completed the solutions listed in the help article with no changes. Here is how it has gone with each solution listed in the article. Also, it is not clear in the article whether these steps are to be done in sequence or may solve the problem individually, but since Solution 1 fails for me, doing them in sequence was impossible.
Solution 1: Mac OS: Run the uninstaller in the Applications/Utilities/Adobe Installers folder to remove the program listed as up-to-date.
This does not work because uninstalling any of these applications does not work. As I stated in the post, the uninstaller for all of my adobe applications (photoshop, bridge, indesign etc) throws the same error each time saying I need to: restart my computer (done) close all applications (done) and disable my antivirus (done, which was fully engaged when I installed the apps originally with no issue) and disable my firewall (done, I don't use one). Not sure what I'm missing on that, plus its a real bummer that I need to reinstall all of my CC apps even if the uninstaller did work because my creative cloud app won't recoginize they've been installed.
Solution 2: Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
This did nothing.
Solution 3: Download and install the latest version of Adobe Creative Cloud desktop app from Creative Cloud for desktop.
This did nothing.
Solution 4: See the steps listed in Solution 1 to remove all installed Adobe Creative software. Once all Adobe Creative software has been removed, use the CS Cleaner Tool to ensure a complete removal. You can find details in Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6.
This did not do much because I can't uninstall the software to begin with.
What am I missing?

Creative cloud app wont install on iMac

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