Creative Cloud applications starting as trial? Try this!

I just wanted to share a possible solution for the trial version problem that a lot of people seem to experience. The whole topic is very confusing because there seems to be a trial version problem that is specific to Photoshop (probably fixed by the latest update) and then there are cases where all applications installed from the Application Manager think that they are trial versions. This issue pestered me for two weeks now and today I stumbled upon something that unexpectedly resolved the issue - at least for me.
All I had to do actually was to install a new application from the Application Manager (anything that wasn't installed before - in my case it was Flash). I wanted to check if a newly installed application would also fall into trial status directly after installation and what happened was, that it didn't. What also happened was that ALL other applications returned to their normal behavior. No more trial popups!
I figure that installing a new application somehow forced the Application Manager to check my subscription status in a way that a normal login would not do. The solution persited after a reboot of my computer so my hopes are high that this solved the problem permanently.
I'm curious to find out if this might help anyone else.

Thanks Daniel, finally I'm no longer bugged by the trial screen issue!
My Photoshop CS6 on Win7 64bit started with the trial screen after 9 months of fine running. Then all my CS6 apps started trialling. I had no luck with entering my Adobe ID, it then asked for a serial. However, my Photoshop wouldn't update from 13.1, Adobe Application Manager reckoned everything was up-to-date.
I just came across your post, so I tried installing Acrobat XI. Lo and behold, Adobe Application Manager wanted to update itself first. After that it installed Acrobat and the latest Photoshop updates - and now there's not a trial screen to be seen.
Cheers.

Similar Messages

  • Photoshop CC unexpectedly terminates just after startup. Other Creative cloud applications starts normally. Any sugggestions?

    Photoshop CCunexpectedly just after startup. Other Creative cloud applications starts normally. I am running Windows 7 64 bit, GForce GTX670. Any sugggestions?
    I've tried re installing photoshop, tablet drivers, adobe cloude, and graphic drivers. I get no error messages and when I open a file in photoshop, i can see the picture for about 3 seconds, before the program terminates, I can't find any start up log either.ava
    If anyone have any suggestions to what I can do, I would gratly appriciate it.
    Thank you.

    Sign in, activation, or connection errors | CC, CS6, CS5.5
    Mylenium

  • I need to cancel a 30 day free trial of creative cloud. How do I do this?

    How to cancel creative cloud 30 day free trial.  This is so frustrating,  please help

    https://selfsolve.apple.com/deregister-imessage

  • Creative cloud application does not start on mac 10.9.3

    Hi,
    I am trying to install the creative cloud application on my mac. Installation goes fine but afterwards CC refuses to start correctly and just sits there and I see the blue spinning wheel and that is mainly it. I can let it sit there for hours but the state will not change. I tried re-installing, re-starting multiple times. I tried to install it on my main macbook pro and my mac mini but the results are the same.
    I found somewhere in the forum a link saying to delete the opm.db file from ~/Library/Application Support/Adobe/OOBE/ folder but that also did not yield any change in behavior.
    I am a bit running out of ideas. Any suggestion how I can resolve this issue?
    Regards,
    Simon

    Strange indeed suddenly it works. However the CC version remains unchanged. Looks like some server was maybe not available yesterday so it could not connect or log on. This does not shed a good light on the reliability. Let's see if it happens again during my trial period.
    Simon

  • Creative Cloud applications unexpectedly revert to trial mode

    Hello,
    I have an Creative Cloud account and all my apps reverted to the trail mode. I have tried the help provided bij Adobe but this does not work ( Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM.
    I follow the instructions but it keeps asking for the Key.
    Is there a way to repair it?
    Jan

    Hi Skora,
    Please follow the article: Creative Cloud applications ask for serial number which will help you to fix this issue.
    Let me know if it works or not.
    Thanks,
    Ratandeep Arora

  • (not working)Creative Cloud applications unexpectedly revert to trial mode

    I have an Creative Cloud accound but photoshop keeps gooing back to the trail mode. I have tried the help provided bij Adobe but this does not work ( Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM ). There should be an deactivate option in the help section but this is nowhere to be found. Hope there is an other sallution or maybe i should just delete and reinstall everything. But then i need a way to recover my action's.

    in cc apps there is no deactivate option.  that's been changed to a 'sign out' option.

  • I would like to update trial for Master collection cs6 to Creative cloud.  How do I do this?

    I would like to update trial for Master collection cs6 to Creative cloud.  How do I do this?

    That would seem to be the obvious solution.  I have tried it but the reason I am asking is the blank fill in the password screen which is the result of this action. 
    1.  open program. 
    2.  License flash screen appears with sign in prompt.
    3.  Sign in with adobe creative cloud activated. 
    4.  License entry required. 
    In a perfect world this would prompt an automated response which would read my adobe ID credentials and automatic sign in would occur.  So this is my problem.  I am stuck on this screen.  So here are the options as i understand them.  1. Uninstall and start over.  2. Request support.  3.  Search forums.
    What am i missing?

  • I cannot download Lightroom CC because it does not show up  on my Creative Cloud Application Manager. How do I fix this?

    I cannot download Lightroom CC because it does not show up  on my Creative Cloud Application Manager. How do I fix this?
    I have Windows 8 and am currently using the entire Adobe Suite Package for my account.

    do you have a 64 bit os?

  • The Creative Cloud application becomes inoperable continually on both my Windows 7 and 8.1 operating systems. I'm tired of re installing the application after deleting the OOBE file to get updates and syn settings between computers for Photoshop. Is this

    The Creative Cloud application becomes inoperable continually on both my Windows 7 and 8.1 operating systems. I'm tired of re installing the application after deleting the OOBE file to get updates and syn settings between computers for Photoshop. Is this an endemic problem with others? I'm using Google Chrome as my browser. Is this an issue with the problem?

    Similar problem just happened to me with the Creative Cloud Update 1.7.1.418—slightly different so I thought I'd share. I have multiple Adobe Creative Cloud programs installed on my computer, all working just fine. I updated the Cloud App to the latest version and then it shows me that I have only one program installed! All my previously installed programs (Photoshop and the like) still work but show as "install" instead of "Up to date". Initially I thought I'd have to re-install the Cloud app or recreate the OPM data base but then I noticed that some of the Cloud app preferences (Apps > Settings > App Language) were different to what I had set previously. I use English (International) language, the update had reverted the app back to English (North American). I flicked back to my previous language and bam, all my apps now show as being installed correctly.

  • I am correctly login Safari but since this afternoon I cannot get the creative cloud application to work. Help

    I am correctly login Safari but since this afternoon I cannot get the creative cloud application to work. Help

    I am correctly login Safari but since this afternoon I cannot get the creative cloud application to work. Help

  • The redemption code i used did not open the creative cloud application it just gave me 30 day trials

    The redemption code i used did not open the creative cloud application it just gave me 30 day trials
    What do i do know am i allowed a new redemption code I used a PC

    What product did you purchase and where did you purchase it from?  I am not sure that Creative Cloud is involved with redemption codes, so you might have some other version.  A redemption code is normally used to acquire a serial number, and the serial number is what activates the application(s) to full use.  But serial numbers are involved with licensed software, not Cloud subscriptions.
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • My Creative Cloud says "Start Trial" for PS, ID, AI, DW. Why? All I did was update these apps. I have a paid subscription since Aug 2014.

    My Creative Cloud says "Start Trial" for PS, ID, AI, DW. Why? All I did was update these apps. I have a paid subscription since Aug 2014.

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative Cloud Manager starts with empty window

    Hello everybody
    I have a problem with the creative cloud manager. After I have uninstalled Photoshop  (Wiindows7 64 bit), the creative cloud manager starts up "empty". I have no menus, no applications.
    I need to reinstall Photoshop, but this doesn't work without creative cloud manager
    I have uninstalled the ccm and reinstalled it, same result: empty window.
    I appreciate any input on this
    Thomas

    Hello marsupilami99,
    in this case I would download a really new trial version of your program(s) in question and change it/them into a "real" version later, BUT because you said, that you "re-installed" already, so it become a little bit complicated. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool".
    Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
    1. Maybe you have to activate/deactivate, so please have a look there:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
    3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html   and follow the prescribed sequence of operations
    4. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
    Good luck!
    Hans-Günter

  • Creative Cloud application won't open downloads

    I'm trying to download the 30 day trial run for Adobe Photoshop but the Creative Cloud application just keeps loading- it's been almost an hour. Why isn't anything happening?

    Jeff, OK, I'll reinstall - it'll probably have to wait till next month, because of my bandwidth allowance, but I can live with that.
    Regarding the other error, I didn't give enough information, sorry: after I installed InDesign and PS, I started them up and got a prompt from the CC app to fill in some details on the Adobe website. So I filled them in and got that error, no matter what I tried. If I clicked "Use the above address", it returned to the page with the form anyway.
    Edited to add: I logged in again this morning and found the "My Information" page on the Adobe website -  it's not complaining about the address now. I don't know if it means the problem went away or it's a different page (it looks different), but everything seems to be working at the moment.

  • Adobe Creative Cloud applications

    Has anyone else had trouble with downloading the Adobe Creative Cloud applications? I got everything I needed onto my iMac with no problem; now I want to get the programs onto my MacBook Pro, but I can't sign in with my ID on Adobe's website from my MacBook -- it says:
    "The Adobe ID and/or password provided does not appear to be valid. Please try again."
    I checked my ID and password countless times; I'm entering it in correctly.
    Argh! Things of this nature NEVER go smoothly for me.   Any ideas?? Thanks in advance!
    Wendy

    OMG... I feel like a dork. All I did was forget a period in my email address.
    Jeez... I think I need to go to bed and call it a day. *LOL*
    Anyways, thanks for looking guys!
    W

Maybe you are looking for

  • TryLock

    Hi, I am trying to run one of the example codes from the book "Horton's_Java 2", this example is trying to show us when a lock has been etablished how other attepmts will fail. I compiled it, but when I want to run it, it throws exception and says: E

  • Configure "best practise baseline" manually

    Dear experts! I'm studying SAP ERP as a student. I am interesting in SD. I have read the certification material TSCM and SCM. Now I am waiting for your advice whether I need to configure "best practise baseline" manually. We see, it will take a lot o

  • Can you make a composition widget act like an accordion widget?

    Is it possible to make a composition widget act like an accordion widget? The reason I ask is because the styling that I can do inside of a composition widget is much more than that of a accordion widget which is just a simple text frame, makes it im

  • Elements Security.

    Dears, I need your help in an issue Suppose that we have two payroll guys responsible for assigning elements for employees, and we need to make each one of the payroll guys to be responsible of part of the elements, for example the first payroll guy

  • XML Applications for CCM 3.3.5

    Is there any XML App's for CCM 3.3.5? I know the more current versions from 4.X.X are available but what about the older versions? If there are some where they are located? Thank You!