Creative cloud apps keep closing after opening

My adobe cc apps cloes after opening them. I have tried everything on the forums, even singing out from adobe creative cloud. Photoshop, Dreamweaver, and Flash keeps closing after opening, the only one working is adobe Muse. I have purchased the adobe membership 3 days ago and i still havent be able to use them exept Adobe muse. How is that Muse works and all the others applications dont? Please help. Thanks. 

I had the exact same issue, seems like the application can't connect to the server and just quit or crash! Any help will be appreciated, thanks!

Similar Messages

  • Creative cloud apps (ALL) crashing after opening

    I purchased CC yesterday for a very very very time sensitive project. It crashes!!! I have tried everything that's been suggested on your website. What is wrong with the program/s? I am extremely frustrated with it.
    Windows 7
    Dell XPS 8500
    upgraded video drivers
    12 gb memory
    intel core i7-3770 CPU 3.40 GHz

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Creative cloud app keeps crashing - help - cannot dowload anything...

    Please help me with Creative Cloud App - on WIN& PC - it keeps stopping.

    Well, after much more web trawling, I got it to work.
    After uninstalling the Creative Cloud app, I downloaded and installed the latest Adobe Account Management (AAM) app from here.
    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4773&fileID=4437
    Ran it as Administrator, it updated my existing version, then I reinstalled the Creative Cloud App, and installed an application, it took about 10-15 minutes, but up and running now.
    Thanks everyone.

  • Creative Cloud App installer disappears after "Initialising Installer" stage

    I recently had to reboot my laptop to its settings for 4 days ago, and ever since then I cannot seem to download CC app at all.
    I don't even get an error message, the installer just disappears after the Initialising Installer stage.
    I have tried using the uninstaller tool, but when I try to reinstall the same thing happens.
    This is very frustrating. I did not expect to have to pay for the CS6 products and to not be able to download the software itself.
    I pay monthly for this service and the more days I go unable to download the software seems frankly a waste of my money.
    Your help would be much appreciated.
    Thank you.

    For Windows :
    Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
    Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
    Important :
    Navigate to C:\Program Files (x86)\Adobe.
    Open Adobe folder and if present delete Adobe Creative Cloud folder.
    Then try to install Creative Cloud desktop application.

  • Desktop creative cloud app - keeps asking for sign in

    Hi,
    I have recently signed up for the Photoshop creative cloud package. I can use my Photoshop and lightroom fine but when I try to use the creative cloud icon on my desktop, it asks me to sign in which I do. It then says you have been signed out please sign in again. Which I do, over and over again. It just won't sign in. My log in details are fine as I can use them with my Adobe account without problems. It's just CC on my desktop. I have tried uninstalling and reinstalling but still get the same problem. I've looked on line and seen members encouraging members to delete certain files and alter files etc. But when I look for them on my machine it comes up files not found. I've made sure that the 'show hidden files' is ticked but still no result.
    Can anyone help with this please?
    Thank you.
    Jill

    Hi GautamBahl,
    Thanks for your help - I looked for C:\Users\<user account>\AppData\Local\Adobe\OOBE folder as it said in the article you recommended - but it came back 'not items match your search' - I have made sure in the settings that 'show hidden files' is ticked.
    Any suggestions please?
    Jill

  • Pls Help: Photoshop Creative Cloud 2015 keeps crashing after I open a project :(

    I spent so much time working on some projects... went to sleep... got back on this morning and about 2 seconds after I open a Photoshop project I had been working on, Photoshop crashes "has stopped working and needs to close".
    I tried system restore, did not work.
    I tried disabling my anti-virus, did not work.
    I am using Windows 7
    1. I am on the 11th day of my Photoshop trial period of a purchased subscription. Can I uninstall this, and reinstall it?
    2. My computer drivers should be fine and updated and all that jazz.
    3. Here's what the event log said:

    2. My computer drivers should be fine and updated and all that jazz.
    No, they are not. It crashes due to your graphics driver. Update it and configure it suitably.
    Mylenium

  • Creative Cloud Apps Keep Needing Updates

    Every time I reboot, or after a day or so, apps that I've already updated say they need to be updated again. I swear I've updated the same few apps (After Effects CC, Photoshop CC) more than 10 times, and yet, another day or so goes by and I need to update them again. Any ideas to what might be going on? Thanks in advance.   

    Thank you so much for the help! Would that library folder be here: [hard_drive]/Library/Application Support/Adobe - ??? I looked in my user folder, and there is no Library folder located there in 10.9. On older systems you'd find that located like this: /Users/[my_user_name]/Library/Application Support/Adobe

  • Cloud app keeps closing or crashing?

    have a gs4 and upgraded to the 25 gb limit.  used it for 1 day and ever since have not been able to use it.  emailed support and havent heard a thing from them in 2 weeks!  anyone else having this problem?  is there a solution???  please share!

        It's imperative that we work towards a healthy solution for you, **5283. Let's take a further look into this. How long have you been having the issue? Are the cloud services turned on? If so, head into applications > manage applications > all and then clear cache and retest.
    YosefT_VZW
    Follow us on Twitter @VZWSupport

  • I can't get to the Creative Cloud app

    I can't get to the creative cloud app. When I open "Creative Cloud" - the window opens and then immediately minimises. When I maximise - there is a weird small window in front of the CC window, which you can't close (it just displays the CC icon). I can't alt-tab to the window behind. Very frustrating. Any ideas? I am running this on Win8.1
    Cheers
    Tom

    Speedform562 please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html for information on how to open Photoshop CC.

  • LR develop module disabled/Creative Cloud App crashing

    Hello everyone.  The Lightroom develop module will is not functioning for me.  It only give me the message "The develop module is disabled.  Please restart Lightroom to sign into creative cloud."  When I try and sign into my Creative Cloud app, it will not open.  I've uninstalled and reinstalled CC twice and tired restarting Lightroom with no resolution.  I'm using LR 5.7.1 on a MacBook Pro running OSX 10.10.2 .  I've purchased my licenses outright to LR5 and CS5 and so do not have a creative cloud membership, and am not currently planning to upgrade.  I downloaded the creative cloud app in order to download Lightroom and PS when I purchased a new computer.  Any help appreciated, thanks in advance!

    If you don't have a creative cloud subscription, then you can't download Lightroom from the creative cloud and install it! It doesn't work that way. In order for that installation of Lightroom to function properly you must have a currently paid creative cloud subscription. Otherwise, the develop module WILL be disabled. You must remove that installation of Lightroom from your computer and download and install from this website:
    Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
    This is the trial version of the latest release for the Mac. After you install it and run the program, a trial screen will appear. One of the options is to indicate that you have a serial number. Choose that option, and you will be guided through the process of entering your serial number. In the future, do not try to download and use anything from the creative cloud unless you decide you are going to subscribe.
    And you cannot use Photoshop from the creative cloud either. You have a license for CS5, which is old software that is not supported by Adobe anymore. Photoshop from the creative cloud is Photoshop CC, at least two major upgrades since what you are licensed to use. You will have to use the installation disk for Photoshop CS5. Then you can update the Camera Raw through the help menu. You will be able to update to Camera Raw 6.7. But that is as far as you can go. The creative cloud is totally irrelevant as far as you are concerned. Forget about it.

  • Adobe Illustrator keep crashing after opening

    my Orginal , Uptodate Adobe Illustrtor keep closing after opening it, I cant open anything and do anything
    I just download the trial and WAS about to buy the product ,,,
    my pc:
    Win8.1
    8GB ram
    2GB GPU
    100+ free HDD Space

    Sam,
    This is a kind of issue where it is difficult to know the cause and the cure.
    You may try the list below, and/or one of the links further below, and/or hope for one of our forum staff friends to see this.
    List:
    The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to 3 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html
    Links:
    This may be one for this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup
    or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
    http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up

  • Why is my creative cloud app empty

    I downloaded the creative cloud app. and when I open it up it is blank.

    follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed

  • I am having trouble downloading my creative cloud, the app keeps closing on me

    my creative cloud app fails and closes everytime i try to launch it. Please help me

    Sofialunsford do you receive any specific error messages?  Which operating system are you using?

  • The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

    The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

    Try below steps once
    click Gear icon on the top Right corner and Quit Creative Cloud App
    Click on Finder and then hold Command + Shift + G keys on your keypad
    It will open Go to folder window, type  exactly ~/Library and click on Go
    Make sure to open ~/Library not /Library (  there will be two Library folders )
    Then open Application Support > Adobe folders
    Trash AAMUpdater and OOBE folders.
    Then launch Creative Could and check.

  • I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments",  it opens Photoshop CC (2014) but my photo doesn't s

    I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments",  it opens Photoshop CC (2014) but my photo doesn't show up?  My photo does show up when I click on "edit copy" or "edit original".
    How can I correct that so that I can open up a photo from Lightroom WITH the Lightroom adjustments? Thanks!

    I'm having a similar problem, but only with jpg's. I have PS CS6, CC, and CC 2014. Other image file formats function normally with regard to the "open with" list. PS CC 2014 appears on the list. But with jpg's only PS CC appears on the "open with" list and 2014 can't be added by the browsing for it.
    The curious thing is that if I have any of the three versions of Photoshop open, click on Photoshop CC in the "open with" list, the image opens in whatever version is already open on my computer. This is true of all image formats. No matter which version I pick from the "open with" list it opens in the currently running program. I use only the latest version so keeping it open all the time is an easy work around. I won't uninstall any of the earlier versions lest more file association quirks result. it would be nice to have this matter fixed.

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