Creative Cloud background service constantly uses high-performance graphics card on MacBook Pro

On my MacBook Pro mid-2010, I recently noticed that the high-performance graphics card for some reason was constantly on. In MacBooks as of 2009, there are two graphics cards that can be used, one integrated, one PCIe. The integrated one is less powerful, but is used to preserve battery. The other one is enabled when there is a high demand for graphics power.
I saw that when the Creative Cloud service (with this I mean the general software package that tracks for updates and syncs fonts and files) was loaded into the system, the MacBook automatically starts using this high-performance graphics card, even without any other software running, just freshly from boot. This, of course, drains battery and I don't think that much power is needed to run a background service. The only way to stop the high-performance graphics card from kicking in, is by terminating the complete Creative Cloud service, which is of course not very useful when you use the sync feature a lot.
Is there a solution for this problem, or can you release an update of the software that addressess this issue?
If I need to provide you with logs or other relevant information, please let me know.
Thanks in advance, it's kind of annoying as it is now.
Ruben Delil

Same here. Macbook Retina 15", purchased earlier this year.
Nice (and free) utility to monitor GPU-usage is:
gfxCardStatus from http://gfx.io/
Helped me to notice that it's better to quit Photoshop if not using it because it still uses the nVidia GPU if Photoshop is not even the active application (eg. running in the background).
But still, sometimes after closing Photoshop, gfxCardStatus says that nVidia GPU is in use for process 'Creative Cloud'.
I'm mostly running on battery and nVidia GPU consumes much, much more battery than the integrated, Intel HD Graphics 4000 so this is a big issue for me.

Similar Messages

  • The Creative Cloud App for desktop can't be installed on my Macbook pro

    I've have bought the Photoshop + Lightroom applications via the creative cloud. I can download the installion file for Crative Cloud app for desktop and I can start the installation process but it is interrupted halfway through with a message saying "The following problem have encountered: Creative Cloud for desktop could not be installed". There are no hints for any solution. I've tried to use Opera instead of Safari but the same thing happens. Is there anyone that knows what the solution for this problem is? Sincerely Lars

    Thank you! You solved the problem!! /Lars
    3 jan 2014 kl. 22:34 skrev AMreso <[email protected]>:
    Re: The Creative Cloud App for desktop can't be installed on my Macbook pro
    created by AMreso in Creative Cloud Download & Install - View the full discussion
    Rename OOBE folder with OOBEOLD ( Mac HD/Library/Application Support/Adobe/OOBE folder )
    Run the Adobe cleaner ( http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudC leanerTool.dmg )
    Remove Adobe application Manager/Adobe creative cloud .
    Restart the computer and redownload Adobe Creative cloud and install it.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5978280#5978280
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5978280#5978280
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5978280#5978280. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Creative Cloud Download & Install at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • Cannot use Higher Performance graphic settings

    Hello,
    When I originally bought my Macbook Pro three weeks ago, I had no issues with going to system preferences and selecting and saving the "Higher Performance" setting for the graphics for the Power Adapter. This visibly improved graphics performance for some programs I use.
    However, recently, I noticed graphics performance wasn't as expected when running on house power, and I noticed that in system preferences < Energy Saver, my graphics settings have been placed back to "better battery life" for the Power Adapter setting...I keep trying to change it back to "Higher Performance;" when I log out and back in, and re-check the Energy Saver settings, there's a message box saying that I still need to log out for the changes to save. I can log out multiple times and they never seem to save, with that message continuing to be there. If I reboot altogether, and go back to system preferences < energy saver, its back to "better battery life," as if I never made an attempt to select "Higher Performance." Ive tried repairing permissions, and I've tried repairing the disk using the start up DVD during the boot cycle, and nothing seems to help. Since this is a new computer with few items on it, I even did a clean install of the OS....still to no avail.
    Any ideas?
    Thanks.

    my problem is simalar but different.
    my new macbook pro summer 2009 2.53 has no option to switch beetween low and high performance in the energy saver pref pane.
    googling i found that this is not a isolated case.
    someone solved the problem extracting from a leopard dvd with pacifist the 4.0 version of the energy saver pref pane.
    all this situation may be caused by the 10.5.8 update.
    Hope tha someone at apple try to reserve some working hour to solve this problem with an update instead of pushing hard on the snow leo launch
    Max

  • Two graphics card on macbook pro which one do I use?

    I have two graphics cards on my macbook pro. ADM random 6490m (256mb vram) and Intel HD graphics 3000 (512mb vram). My question is which one should I use? I don't do any hardcore gaming or photoshop. I guess that I am just looking for the best display and least buffering if that even has anything to do with the graphics card. I just want to get the most out of my macbook. I appreciate any advice. Thank you.

    Your MBP more or less chooses which graphics card to use automatically.  In System Preferences>Energy Saver, check Automatic graphics switching.  When it's checked on, it will use the higher power and higher quality dedicated AMD 6490 when you're plugged into the wall, and uses the Intel 3000HD when on battery.
    I have downloaded gfxCardStatus to give me more control over which graphics card to use.  There are times I might want the AMD while on battery, even though it runs hotter and uses more battery life. 
    Either card will do well with HD movies, though I notice a lot more artifacts with the Intel 3000 when the movie has a lot of action or explosions or sounds.  If you want to do hardcore gaming, you need the AMD of course.  Photoshop is more dependent on the central processor rather than the graphics card, so I'm not sure you'd have much issue using either one.

  • Why does v31.0 claim that it requires High Perf GPU on my MacBook Pro with Mavericks OS?

    According to Activity Monitor, a utility that is part of Mavericks, Thunderbird requires the High Performance GPU on my MacBook Pro - it's the only program I run all the time that does. I think this is a new problem with this version and suspect it is a cause of increased battery drain.

    Thank you. I've been through the steps, my memory usage appears to be quite normal. There was a suggestion to try a beta version but the only betas I can find are all older than the current version I have.
    I also run Firefox 31.0 (with similar add-ons) and that does not exhibit the GPU problem at all.
    The bug appears to be raised here: [https://bugzilla.mozilla.org/show_bug.cgi?id=689742 https://bugzilla.mozilla.org/show_bug.cgi?id=689742] . It starts life as an issue on OS X and turns into a fix for Windows. If it is the issue I'm seeing It doesn't fix OS X.

  • Can I use FormCentral as part of my Creative Cloud Teams service?

    Can I use FormCentral as part of my Creative Cloud Teams service? OR is there a way of using the Creative Cloud service to create and manage online PDF forms?

    Hi,
    FormsCentral is not part of Creative Cloud service.If you want it to be included, your can vote your idea here: http://forums.adobe.com/ideas/2328
    Thanks,
    Guanshuai

  • Apps tab of Creative Cloud desktop helper constantly displays "Download error. press retry or contact customer support". I've quit CC desktop helper, restarted computer, checked network settings, relogged in. Cannot download any new apps or updates. HELP

    Apps tab of Creative Cloud desktop helper constantly displays "Download error. press retry or contact customer support". As well as reloading, I've also quit CC desktop helper, restarted computer, checked network settings, relogged in. Cannot download any new apps or updates. please help.
    System: Mac OSX 10.9.4. 3.4ghz intel core i7, 8gb ram

    Hello,
    Adobe has brought these new links in this matter:
    Troubleshoot Creative Cloud download and install issues and
    App doesn’t open; progress wheel spins continually
    Please have a look there. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
    Good luck!
    Hans-Günter

  • Am I required to save files to the Creative Cloud, or may I use a local file server?

    Am I required to save files to the Creative Cloud, or may I use a local file server for in-office sharing?

    You are not required to save files to the Creative Cloud.
    The online file storage is merely and an additional service, but there are several benefits:
    You file is backed up online in case the file is accidently deleted locally or your hard drive crashes.
    Image previews of InDesign, Illustrator and Photoshop files in the web browser for someone who does not have these programs and would otherwise be unable to view the file.
    Share the file with someone else allowing them to comment and download.

  • No files in my CC Cloud, but creative cloud says 17 Gb used space

    No files in my CC Cloud, but creative cloud says 17 Gb used space
    Matthijs

    I have emailed you about resolving this issue.

  • Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

    Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

    the cc desktop app is used to install and update cc programs (and a few other thinigs).  but that does not include 'opening' the installed programs.
    click your start button or your program files directory to find the acrobat executable to launch acrobat (and any of your other apps, adobe or otherwise).

  • I cannot install the trial version of Adobe Muse as it just keeps showing the thinking icon in the Apps section of Creative Cloud. I am using OS X Yosemite 10.10.1 system on a Mac Pro

    I cannot install the trial version of Adobe Muse as it just keeps showing the thinking icon in the Apps section of Creative Cloud. I am using OS X Yosemite 10.10.1 system on a Mac Pro

    An Duine please see Creative Cloud Help | Creative Cloud for desktop for information on how to resolve the current error.

  • I got Creative Cloud because it said using it to buy Adobe Flash CS6 is a better value, but I don't see it on Creative Cloud. Is it not available?

    I got Creative Cloud because it said using it to purchase Adobe Flash CS6 was a better deal, but I don't see it on Creative Cloud. Is it not available there?

    If you go to the CC desktop app-->Apps; scroll down to FIND NEW APPS; on the right, select Previous Versions; click Install to the right of Flash, and you should see the following:
    Which should allow you to select CS6.
    Hope that solves it for you.

  • When to use Higher Performance

    i have a March 2009 MBP 17“ and have been experimenting with Higher Performance and Better Battery Life to see when it is an advantage to use the Higher Performance. I cannot detect any difference when I switch and reboot and I have been trying heaps of operations etc. Can anyone suggest to what advantage there is in using Higher Performance? Which apps or operation processes speed up?
    Graham e

    Hi Graham_e,
    My understanding is that this toggle is strictly for the GPU. The "Better Battery Life" is enabling the Nvidia 9400m "shared" GPU. The "Higher Performance" is enabling the Nvidia 9600m GT "discrete" GPU @ 512MB of VRAM.
    I regrettably have not had the pleasure of owning one of the beautiful new 17" MacBook Pros but I've been using a 15" MBP with the options for a few weeks now. The biggest difference I've seen, is in applications that require 3D acceleration (gaming/flash). In terms of day-to-day usage the advantages in battery life I saw were minimal, maybe 30-35 minutes. But I certainly have not set out to specifically test the difference.
    Sounds like a weekend project.

  • Creative Cloud subscription for commercial use?

    I cant seem to find a straight answer to my question of;
    I am able to subscribe to Adobe Creative Cloud (Australia) for commercial use?
    Thanks
    Ashly

    Yes, you can use the apps for the commercial purpose.
    The EULA remians the same for the Adobe applications even if they are the part of the creative cloud , you use the software like you were use to do earlier.

  • I'm using Mountain Lion, kernel_task and other background service are using an awful lot of my memory my memory.

    I'm using Mountain Lion, kernel_task and other background service are using an awful lot of my memory my memory. I can't run any other programs without the beach ball I can hear the hard drive running like crazy in the background.I have 8GB of memory and everything has worked well until recently.
    I am sort of new at posting let me know what other info I can provide
    Thank you
    Howard

    I was noticing the same today.  I have been running this on my Mac Pro circa early 2008.  At the time I notice some sluggish I had three items using over 5 GB of real memory.  kernal_task, iTunes, and Safari.  I did a formal "quit" for iTunes & Safari which reduced the memory down (iTunes was 1.3GB and Safari was 2.0GB).  Here is a screen capture of what is right now.  The kernel_task is at 2.01GB.
    At time of this screen capture my uptime has been:
    up 4 days, 23:37, 2 users, load averages: 1.56 1.70 2.04
    The specs of the Mac Pro is with a lot of hard drive space on the boot drive (50% free) which is mostly my main account user data.  Applications files and other data is actually on a second drive which is also at 50%.  Drive 3 & Drive 4 are RAID 0 used for Time Machine.  RAM is 32GB as the picture denotes.
    I have a MacBook Pro (circa 2011), iMac 27" i7 (circa 2009), and Mac Mini (circa 2010) which don't have any large kernal memory usage.
    Thank you in advance...

Maybe you are looking for