Creative cloud being charged twice even though I've cancelled it???

Hi.
i got two creative clouds accidentaly because the site wasn't working. I called to cancel and they said it will be done. But now I received two separete invoices for two creative clouds. HOW DO I CANCEL THE OTHER ONE, please?

I called them as well, and thought it was resolved but since i received the two invoices that will be charged on my card, i guess it's not cancelled?

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Hello,
Noted and forwarded for attention.
SKYPE MODERATOR & BETA TESTER
TIME ZONE - US EASTERN - PHILADELPHIA PA USA - UTC/GMT MINUS 5 HOURS
I recommend that you always run the latest software version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I don't respond to unsolicited Private Messages. Thank you.
Edited only to change font and typeface of poster's enquiry, to differentiate from copied-and-pasted text inserted.

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Creative cloud being charged twice even though I've cancelled it???

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