Creative Cloud Black Screen - Resolved

I found a fix for me that has nothing to do with the OOBE folder. The issue seems to be caused by dual display adapter laptops.
I am running the intel 4600 and an AMD adapter. After disabling the intel in device manager the CC App launches fine. This obviously is not a permanent solution so I went into catalyst control center and attempted to force creative cloud to open using the amd adapter figuring the intel one was the one casuing problems, however I still got a black screen. So instead of setting it to high powered, I set to power saver (the intel card) and the app now opens fine without any hacks or workarounds.
I hope this helps someone else.

Yep that's correct
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Creative Cloud has a black screen
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Creative cloud black screen

I just got my creative cloud but I have no app panel all it looks like is this just a black screen with nothing on. I followed the advice from similar post regarding renaming the opm file but it didn't work. I tried deleting opm file and even entire OOBE folder to no success. I have followed the advice from adobe help page and made sure that all fields in my adobe ID are filed in with company name, my name etc there is no special characters in any of them. I tried reinstalling CC and restarting windows several times to again unsuccessfully. I have been at it for 4 hours now and I am frankly fed up I have never had so many problems with what seemed to be straight forward operation. I would be grateful for any help because I am really on a verge of just uninstalling the fing and going back to using open source.

You Deserves cookie. YOU DESERVE COOKIE!!!!!
Adobe could never figure out why people were experiencing the problem, telling them to go to appdata rename this, uninstall this that, and the freaking coresync x64 wouldn't erase.
I was lucky that I born in the SSD era that it didn't take me that much time restarting my computer, I had to restart my computer so many times...and all my efforts was unnecessary.
I couldn't find this thread until today. Thanks. Adobe should request Google to move this thread up.

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date. It was last updated in May but you have a new update today and it will not update. I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program. So I uninstalled the CC desktop. Then when I open Muse it says I need the CC desktop to help with the update. So I get stopped either way. Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things. Please advise.

All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version?

My creative cloud desktop screen is blank. I apparently have a OOBE problem but my chat session was interupted right when I was getting the steps to fix it.

My creative cloud desktop screen is blank. I apparently have a OOBE problem but my chat session was interupted right when I was getting the steps to fix it.

>desktop screen is blank
Or, the steps in these links
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

It's not launched from the CC app.
If you have Windows, look under Program Files\Adobe\Photoshop CC
If you have a Mac, look in the Application Folder > Photoshop CC

Creative Cloud splash screen

Every time I open my computer (MAC) the Creative cloud spash screen comes up and says sign in. First I don't have Creative cloud on my computer, or don't think i do. When i go to sign in, it says you are signed out. sign in again,.All this is very annoying.
Does anyone have a solution!!
thanks
tim

Please try below steps :
Open Creative Cloud desktop application, click on the Settings button at the right rop corner, go to Preferences -> General Tab -> Settings and uncheck "Launch at Login" option.
Or
Navigate to System Preferences ---> Users and Groups ---> Login Items
You should see Adobe Creative Cloud in a list. Check the box to prevent it from loading at start up.
For You have been signed out error :
First trash opm.db file and try to sign in .
Still same ?? Uncheck Proxies and try to sign in .
Still same issue ?
please refer below link :
"You've been signed out" Creative Cloud broken

Why is my Creative Cloud login screen showing a black window and nothing else?

After using the Creative Cloud installer and the download looking like it was working, what I presume is a login in window has launched but it's just a black window with a white logo at the top. There is nowhere to enter any information and the only button that works in the window is a cog icon which allows me to quit.

Please refer below link :
https://helpx.adobe.com/creative-cloud/kb/black-screen-sign-in-creative-cloud.html

Creative client black screen

I don't know what this problem is, but i installed the adobe client for the first time on my system ( recent laptop with windows 8.1)
The app starts, show a rotating circle and then goes black with only the logo and the settings button usable.
I don't get the menu for apps.
when I click on a product on a website, It starts the creative cloud but even then the download doesn't start and the screen goes black ( not blank white)
I was already doubtfull about a subscription based only model, but with all the problems i'm having, i'm even less inclined to test them out...
Hopefully a succesfull fix exists.
I already tried trowing away the OOBE folder

•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Dual video problems - Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Creative Cloud White Screen on Start-up.

When I open my Adobe CC is brings me to a white screen only and will not allow me to pass it. I have tried to delete the OBEE file, Change the name of it, and completely reinstall CC 3-4 times with no success, im just bummed that I cant update any of my programs. If anyone can offer some help/solutions regarding fixing this it would be much appreciated! *****(PS. I have included a screenshot of the issue, so you can see exactly what the issue is.

BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

HELP! Creative Cloud Blank Screen Windows 8.1

Whenever I try and open creative cloud, all I see is a blank white screen (picture below). I have tried renaming the OOBE folder but nothing has worked. I am running on a windows 8.1 64bit pc with an NVIDIA GeForce 860m graphics cards. The whole reason I bought this computer was so that I could edit footage on it. I edit with premiere pro and cannot install it if creative cloud does not work. PLEASE PLEASE PLEASE help me. There has to be a solution to this.

Hi BoyZestUK,
Please update CC desktop from: https://creative.adobe.com/products/creative-cloud, right click and run as admin and try to sign in.
If still the same error then kindly uninstall CC desktop from Control Panel, run the Cleaner tool: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and try to sign in.
Additionally try running CC desktop in hidden admin account and check whetehr the issue still persists.
Hidden admin: http://www.ghacks.net/2012/06/11/windows-8-enable-the-hidden-administrator-account/.
Kindly let us know whether it worked.
Regards,
Romit Sinha

No app show in Creative Cloud, white screen only.

I uninstalled the Creative Cloud program and renstalled as per Adobe"s instructions and still get the same empty Creative Cloud window. This on a Wdos 7 machine and was working good until the last CC update.

RCM and SC36DC please try implementing solution 2 in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html to resolve your current difficulties.

Creative Cloud Blank Screen

After downloading Creative Cloud, I only have a blank screen when opening the app. I have installed, uninstalled and reinstalled and still have the same blank screen. Any advice? I am using a computer with Windows 7.

Hi jensena05,
Please quit CC Desktop app and rename OOBE folder to OOBE.oid from this location and try launching CC Desktop apps again.
C:\Users\(Your Username)\AppData\Local\Adobe
Please let us know if it helps.
Regards,
Abhijit

Repeated Error Report on Creative Cloud Checkout screen

When I try to purchase a creative cloud month-to-month membership for AE and Premier Pro I get this report on the checkout screen:
Error in Your Order
We’re sorry, but a system error occurred.
To complete your purchase immediately, please call Adobe Phone Sales at (800) 585-0774 to place your order, or try Adobe.com again.
I retried adobe.com several times withthe same result.
I phoned the support number for my region but when they put me through to sales the office was closed.
I have two Adobe accounts, one for adobe.com and another for the South African Adobe store. The South African store however does not have cloud options.
Is it possible that the two ID's are clashing?

OK, I figured it out. It was the firewall at work. Installed correctly on the first try at home. What is strange here is that other applications installed just fine. It appears that Photoshop does some extra validation online that the other apps don't do. So, if you see this error, know that one cause of it can be firewall issues.

Creative Cloud App Screen Download error

I continue to get the exclamation point in a triangle and it asks me to uninstall and then download it again. Needless to say I've don't his about five times and I keep getting the same error. PLEASE HELP!!

Hi BCBROOKS,
Kindly refer the below mentioned links.
Creative Cloud - Download error - stubborn error
Creative Cloud "Download Error" message
Thanks,
Atul Saini

Installed Creative Cloud and Screen is Blank

I have uninstalled it and re-installed. I used the Adobe CC cleaner etc with so solution.
What can I do?
This is how it looks like:

Andibocsardi have you utilized the steps listed in App doesn't open | Progress wheel spins continually?

Creative Cloud Black Screen - Resolved

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