Creative Cloud client logs me out
I have an issue where the Creative Cloud desktop client logs me out after 5-10 minutes, and then I have login manualle again. Also, the client does not remember my id or password, and there is not option to make it remember either. Very annoying.
I have Creative Cloud desktop apps installed on both work computer, and home computer, and both are acting same way. Running Windows 7 Professional, and Windows 7 Home Premium, both 64 bit.
Hi Trond,
I wondered if some other software might be interfering with the operation of Creative Cloud? I'd try both launching Creative Cloud as an Administrator by right-clicking on the shortcut and choosing Run as Administrator. Also, try quitting other applications temporarily from the system tray and see if that makes any difference.
-Dave
Similar Messages
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Creative Cloud keeps logging me out
Hey everybody,
I am using a student version of the Creative Cloud, and every couple of minutes (5-10 minutes) the creative cloud logs me off. So every time i want to start a programm i have to log in again, every time i get the software notification "trial: 0 days" and every time i have to log in on the creative cloud software, wait 2-3 minutes and then start photoshop or whatever. Then I always have to accept the license aggreements (i think i have accepted them about 15 times in the last 30 minutes.) and sometimes i get a "creative cloud now licensed for the user: *my email*". How can I fix that?? it is really annoying...It looks like this fixed the problem. Great job!
These are the steps/behaviour after i changed the filenames on the system.
1.Application Launch
2.Asks for Signin
3.Application Launches.
4.Creative Cloud manager in menubar stays greyed out and logged out.
5.Now i login in the CC manager in the menubar.
6.The CC manager disappears from menubar and popup comes up that says the user has to register.
7.Launching Adobe Creative Cloud again from Applications and Login.
8.Now i can update or install apps and it looks like it stays logged in.
My client wil keep me posted if the issue returns or not.
The Future Store
Adobe Dealer -
Desktop creative cloud keeps logging me out
When I go to log into the creative cloud it automatically logs me out. And I just purchased my subscription and cant even use anything.
HiMclunchy,
Please follow the steps mentioned below:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
Delete the opm.db file.
Launch Creative Cloud.
Let us know if this helps,
-Pragya -
Creative cloud keeps logging me out when i log in
?? help me log in
Hi penoke,
try this one "You've been signed out" error every time I try to sign into Creative Cloud desktop application.
regards
Deto w -
Creative Cloud Client Won't Reinstall
When I first wanted to get the trial to Adobe After Effects CC, i had to download the Creative Cloud Client onto my computer. This all went great until the trial got messed up. This caused my to deinstall Adobe After Effects CC on my Windows 7 computer. After i did that i went back into creative cloud and to my amaze i couldnt find anything to let me reinstall AE CC. All it said was "up to date". Unable to find i solution i went and deinstalled the Creative Cloud client itself. Now when i try and download the AE CC trial, nothing happens. This is strange because the first time i tried this i got the message to download the CC client, now nothing downloads at all and i cant do anything. PLEASE HELP. I dont know where or how to reinstall Creative Cloud itself or even AE CC for that matter!!!! How do i reinstall Creative Cloud Client????
1. run the cc cleaner, http://www.adobe.com/support/contact/cscleanertool.html
2. restart your computer
3. log into your cc account
4. select something to download -
Why does Creative cloud keeps signing me out?
On my desktop Windows 8 Creative cloud keeps singing me out every time I log in, but I have no problem on my laptop Windows 8. What is up with that? I have red some other forums some other solutions ... well I have no OOBE folder to delete opm.db and yes all hidden files are viable and searchable. This was fine a week ago, I uninstalled and re-installed creative cloud that did not work. My yearly subscription has just renewed maybe that has something to do with it? The programs see to be working fine. I can live without Creative cloud update manually but I would like to you it.
Did you try the instructions at these two links?
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html -
How do I install Acrobat Pro without the Creative Cloud client.
I work in IT Support for a large organization. We have one user whom we have purchased an Adobe Acrobat Pro XI license for.
Have installed the Creative Cloud client successfully, but it cannot connect to the Adobe servers to download.
We have given the users machine temporary access to bypass all proxys and firewalls, and can see that no traffic at all is being stopped or even questioned by our devices in place, however the user still gets a firewall error. Obviously no local firewalls are running either.
We believe the issue to be related to Applocker, that only allows installs from certain location on the local drive. Our security administrator is insisting that he will not change this to allow for installs from the Creative Cloud folder, and has told us to get the direct install files from Adobe and run the install manually from the existing allowed folder.
Is there direct downloads for each package? Or am I going to have to download it at home and create an install package manually??
Ideas??vikramjitc91669484
If you have purchased the subscription for Acrobat Pro stand alone subscription, the check if you can find the download on below page.
https://cloud.acrobat.com/acrobat -
How can i get a free download, i tried but its impossible, now, and when i sign up on creative cloud for logging in, said now you are exit .
If you have exhausted your free trial period on your computer, even if you didn't actually get to try it, short of wiping and reinstalling your entire system from scratch you're not going to be able to extend the trial period. If there was a way, there would be people who would take advantage and just never subscribe.
-Noel -
Creative cloud "You are signed out"
Starting up Application Manager I get the creative cloud that says "You are signed out" Sign in doesn't work.
Using ImslibReplacer doesn't help.Everything works fine again
Thank you very much
Pieter van der Veeken
Van: John T Smith [email protected]
Verzonden: donderdag 1 mei 2014 17:30
Aan: veeken1951
Onderwerp: Creative cloud "You are signed out"
Re: Creative cloud "You are signed out"
created by John T Smith <http://forums.adobe.com/people/JohnTSmith> in Adobe Creative Cloud - View the full discussion <http://forums.adobe.com/message/6347718#6347718 -
Mac creative cloud client and application manager hang up
I have tried several times to download lightroom using my creative cloud account and each time, the computer attempts to open the creative cloud client and/or the application manager program which proceeded to attempt to open, to no avail.
I have the same problem in Windows.
Application manager starts the download then says download corrupt try again later.
Trying latter doesn't help.
I also cant download the trial version of Lightroom direct from Adobe to try and install it without application manager. The trial download link doesn't work. -
Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed. How do I correct this?
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Beyond that noboidy can tell you much without proper system info.
Mylenium -
I uninstalled my Creative Cloud Client, how can I re-download it?
I was having issues with my Creative Cloud Client Crashing, and not working properly, so I uninstalled it, I need it to get some other apps, how do I get it back?
1) Uninstall Creative Cloud
2) Go to Free Creative Cloud | Download Adobe Creative Cloud free trial and install again.
3) Restart your computer after the installation and the problem will be fixed.
I was on a phone couple minute ago with a tech support from Adobe and by doing those steps the problem was fixed. -
Creative Cloud keeps logging out
I'm frustrated by continually having to enter my user/password in the Creative Cloud PC app. This has been going on for a while now and I see other people are having similar issues. This is annoying and a serious issue if I want to keep files synced.
For example, I logged in this a.m. and it asked me to update a bunch of apps. Later, it asked me to log in AGAIN.
And then when I went to use Acrobat, it asked me to log in to that as a trial! I closed the app and it asked again the next time I opened a pdf. This is not doable.Hi najje117,
Try steps mention in given link:- https://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
Let me know if you need further help.
Sarika -
My creative cloud keeps signing me out
whenever i log in it auto sighns me out how do i fix?!?!? please help!!
Hi Meaty Runes,
Welcome to Adobe Forums
Follow the link mentioned below for a solution-
You are no longer signed into your Creative Cloud applications
Let us know if that helps!
Thanks
Garima -
Adobe Creative Cloud Update Log
May I ask where the update log file can be found after Adobe Creative Cloud completed update for its apps?
Hi,
To install the latest release of CC 2014 please follow the below steps:
From Photoshop CS6, choose Help>Updates… to launch the Adobe Application Manager. A new version of the Adobe Application Manager will start to download. After it’s downloaded, it will relaunch and the new CC applications will show up when you sign-in. (Note: If the Adobe Application Manager is already open, quit it and relaunch it to get it to self-update)
Note: By default, the Creative Cloud app is a menu item on Mac:
If you want it to show up in the OS X Dock and show up in list of open applications when you Cmd + Tab to switch applications, 1. click on the Creative Cloud icon in the menu, and then 2. choose “Open as Window” from the gear menu:
Note: Adobe Creative Cloud desktop app is supported on Mac OS X 10.7 or later, and Windows 7 or later. If you’re downloading an App on an older operating system, Adobe Application Manager is used to download and install your app.
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