Creative cloud concerns

I am concerned about being forced to the cloud eventually. Subscription costs are expensive and at some time I may be forced to leave for costs savings. My files are copyrighted and should remain mine and have access always. Adobe said they are working on options. There should be no options to this right,but a total access. I am also concerned about security with my work on the cloud.i am happy I will still have access to CS6 for an upgrade but would like a much longer time frame.
I feel in time we will all feel the pinch of the subscription and suggest that within a given time frame using the CC , we would have more than paid for the products and leaving should be able to retain the last product upgrades used exclusively, as our own and take them with us.

Is there any truth that Adobe has abandoned this wonderful idea (with tongue in cheek) of creative Cloud because the major customers are concerned that their privacy could be infringed if FBI and CIA manages to get hold of Adobe servers (like they have done with Microsoft, Google and Facebook) and steals the data for their mega-database created specifically for the entire planet.
If not, is it wise to subscribe to creative cloud products knowing that data is mined by these monsters irrespective of what they say in public because privately they can do almost anything they want and Adobe can't do a thing because what matters most is their share price. You don't want your premises to raided by the authorities do you if you refuse the info to them?

Similar Messages

Creative Cloud validation while traveling

I travel for long periods of time as a photographer. At least one of the countries I stay in, for periods of 3 to 4 months (Grenada, and there are probably others) apparently do not have Creative Cloud. While in Grenada, will I have difficulty validating my Creative Cloud (every 30, 99 days, whatever?) or downloading other programs with it? Any other Creative Cloud concerns while traveling I need to be aware of?

Hi snap2916
As your account billing details are in Canada you can sign up for Creative Cloud membership. Although we don't sell direct to Grenada, you would still be able to use your CC membership while traveling.
From the FAQ:
"An Internet connection is required the first time you install and license your desktop apps, but you can use the apps in offline mode with a valid software license. The desktop apps will attempt to validate your software licenses every 30 days.
For annual members, you can use the apps for up to 99 days in offline mode. Month-to-month members can use the software for up to 30 days in offline mode.
Thanks
Bev

I am seriously thinking about moving to the adobe Creative Cloud. My concern is that if my design bu

I am seriously thinking about moving to the adobe Creative Cloud. My concern is that if my design business runs into hardship and I can no longer afford the monthly payments, what happens to my software and existing files?

http://www.adobe.com/products/creativecloud/faq.html
"If I decide to stop my membership, will I still be able to use my Creative Suite software and the other components of Creative Cloud?
When you cancel a month-to-month or annual membership purchased directly from Adobe or let a 3- or 12-month prepaid membership purchased from a retailer expire, you will no longer have access to the Creative Suite applications, other desktop software, and services that are components of Creative Cloud. However, if you saved your work to your computer, you will continue to have access to those files. You will also have access to the same benefits as a free Creative Cloud member, which include 2GB of storage space (reduced from 20GB), the ability to sync and store your files, access to a free 30-day trial of the desktop software that has not already been installed and provisioned as part of your paid membership, and access to the free level of services included with Creative Cloud."
Having said that, if you maintain a perpetual license, you will have to comply with the new Adobe one-version-back upgrade policy.
So when CS7 is released, you must upgrade in order to qualify for upgrade pricing for CS8. Likewise when CS8 is released, you must upgrade in order to qualify for upgrade pricing for CS9.
There is of course nothing mandatory about upgrading but bear in mind that you can no longer skip a couple of versions and get up to date every 5 years or so at upgrade pricing. You'd have to pay full price for the new suite all over again.
So it's a matter of costing the various options out over a 3 or even 5 year period and budgeting for it.
If you're running a design business, you perhaps also need to consider whether the Adobe software design tools are mission critical or not. Will your other expenses exceed the US$600/year required for the Cloud?

Concerns about Creative Cloud

I'm concerned about installing After Effects render nodes on a render farm once Creative Cloud becomes ubiquitous.

Check the AE forum. Todd Kopriva answered that question in one of the threads.
Mylenium

Long-term concerns about Creative Cloud and my current license

Say I subscribe to Creative Cloud, and it doesn't do so well. In three years, it's removed from Adobe's product offerings. The last CS I'd own is 5.5, but 9 is out, and Adobe cuts off the upgrade discount at 6. After investing $600 per year into Creative Cloud—much more in only a single year than the $400 I'm considering spending to upgrade to Design+Web Premium 6—how would Adobe treat my upgrade options? Would a concession be made to allow me to upgrade from a CS 8.5 license being that I've been an active user the whole time? Or would I have to purchase an entirely new license from scratch?
This is a very large concern for me, considering that Adobe was going to cancel the three-versions-back upgrade and implement a one-version-back upgrade policy for CS6.

I don't have an answer for you I'm afraid.
I'm not sure anyone including Adobe knows yet what will happen if the Cloud fails and they're forced to revert to perpetual licenses and retrospectively discount upgrades from CS5.5 to whatever version is current.
No doubt they're closely monitoring their Cloud adoption stats daily.
However - pure speculation follows - I suspect that the more likely scenario is the reverse: the Cloud becomes Adobe's sole method for selling software and they dispense with perpetual licenses (both boxed and downloads) altogether.
They're already on record as saying the Cloud is their preferred sales medium. They've just got to find the sweet spot between revenue/profit and value (what they include in the Cloud bundle). It's compelling enough now from where I sit but it's not for everyone yet.
However, as a CS5 perpetual user and CS6 Cloud user, I'm treating my 2012 Cloud membership as a Trial - so I can still upgrade to CS6 perpetual before CS7 ships if I feel the need to.
The possibility of Adobe going Cloud only is briefly discussed at cs5.org
http://cs5.org/?p=2172
Possible perspective that Adobe will entirely move to the Cloud, leaving customers without any choice. Change of upgrade policy may be the first step to this.
I won’t be surprised to see CS7 be cloud only except for rare education/government/enterprise customers and then it’s game over. Larger agencies will move to that model because it’s more economical, smaller shops and freelancers will be forced to upgrade as incompatible file formats between CS7 and earlier versions migrate from .FLA to .PSD and .AI files.
Watch this space.

Questions concerning Creative Cloud and my cs6 subscription

I just signed up for a year of CS 6 on a monthy basis.
I'm trying to download the program....and can not get passed the Creative Cloud "sign up" or "log in" screen. Do I have to GET that too!!!??
If so, I'm all set with Adobe!
Someone please help.

What do you mean by "Creative Cloud "sign up" or "log in" screen",Application manager or Creative cloud page?

How many computers can I install my Creative Cloud apps on?

You can install the apps available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for example, you can install your applications on both. See the product license agreements page for more information.
Read more in the Creative Cloud FAQ

Jeff,
Here is a concern I have. I called sales support yesterday and asked the following questions.   I have 3 computers (1) PC tower, (1) iMac and (1) MacBook Pro.   When I first started using Adobe all the way through CS5 Master Collection I always owned the Windows Box Versions. I have been waiting for months for this to come out so I could move my workflow over to MacOS X.    Since the Creative Cloud supports both MAC and Windows installs the question I asked was can I install it on both my 2 Mac Computers. Then if I need to use it on my PC can I simply deactivate and then activate on it for use?
The answer your support person gave was "YES" So the answer in this topic don't even flow with the answers from calling the 800 number!
So now reading this forum topic I am really confused.   I like many others have definate reasons why I may want to flip flop the machine I am using the software on (1) I have $4500 worth of AE plug-ins. $2000 worth of these are platform specific. So they only run on a windows machine. Even, though I intend on my primary workflow to be used on a MAC there may come a time when I need to use one of these plug-ins and then would have to switch my activation to the PC to use it.
Another scenario, Let's face it Apple has not been to keen on upgrading the Mac Pro system's. iMac's are great but have their limitations with graphics cards, drives, and memory. So if you go a complicated AE render to do,iIt makes a lot more sense to run it on a PC at this time for me. So my hope here is I would de-activate one of my MAC's activate my PC then render away.
I like many others completely understand that we are only suppose to operate our software on 1 machine at a time. I am cool with you checking this. Other posters have asked what if I forget to turn one machine off leave with my MacBook Pro and then fire it up. Will I be in trouble? Not sure how you handle this if you don't have a connection. But Spotify the music streaming company license their software to me the user. If I fire up one machine, Then grab my iPhone and try to listen it turns it off on the other machine. Apps in the app store like MotionX Drive do the same thing.
I am an Electrical Automation Engineer by day and a Graphic/Video Designer Enthusiast at night.   In all the programming software that every vendor provides they provide a licensing server software service that sits locally within the location. It manages concurrent licenses, without the need for online connections. Any computer needing to run simply pulls the license from the network connected license server software service. When the program is done it releases the license. The only issues with this is if your license server crashes. It can be a bit of a headache with support to get your license back.   Others simply have an online site (like Apple) Where you simply log in and de-activate devices as needed. (Heck even Hulu, and Netflix offer this.)
I think if Adobe wants the Cloud thing to take off then they need to re-evaluate this. The license needs to follow the user not the device. The user should have a painless simple way to activate and de-activate their license back to their Adobe ID.

Creative Cloud: Nothing But Daylight Robbery?

I work for an academic institution in Surrey that has been using Adobe CS3 Suite since 2009. Many of the Adobe tools are used around the school between students and staff, and it has become a required resource for many.
With the last few PCs around the school being moved to Windows 7, and our Media department's request to move to Premiere Pro and After Effects, it became clear that we would need to upgrade. We looked at the CS6 Master Suite and the possibility of beginning a volume license agreement that could help keep us up to date in the future.
Then Adobe announced that there would be no CS7 and that the Creative Cloud subscription service would be the only way to access the CS suite in the future.
Last month we received a quote for CS6 that would cover our whole school. We would own all of the Adobe CS suite applications, we could put them on all of our PCs (where relevant) and it would cost us approx. £9.5k
Hearing that CC was replacing CS7 we received a revised quote to see what the equivalent would be on the new CC system. The quote for CC was £19.5k (!?!)
I have since contacted Adobe support to question this, as it seemed implausible that Adobe would just start charging academic institutions double what they were being charged a month ago. After speaking with several people on Adobe's "support" line I have received no explanation. No clarification. I have no idea where we stand with these products now. The only thing that has been explained to me is that with CC "you get to always have the most recent version of the application". How is this a benefit worth paying double for? Under the old license scheme I could have purchased a completely new version of the CS Master Suite every year on site license, and it still would only be costing half what the Creative Cloud now costs..
One support lady even quoted me £15k per month to use CC based on our staff numbers. Have Adobe gone literally insane? The world is under a global recession and you are quoted academic institutions with 150 FTEs £15k a month to use your software?!?
From everything I have seen so far, the Creative Cloud is an enormous scam. It is a way for Adobe to halve its costs, yet charge double. There is no benefit to what is now offered for us. There is also no choice.
Unfortunately as Adobe owns thus entire sector, there are no other competitors to look at. I will have to purchase (the now end-of-life) CS6 suite. Hopefully this will last us a few years, and by that time Adobe's "visionary" management will be gone and there will actually be an academic licensing system of use.
From Adobe’s website:
”The Adobe Education Enterprise Agreement (EEA) offers substantial savings to primary and secondary schools and higher education institutions on volume software purchases of creative and Adobe® Acrobat® software. EEA provides your institution access to feature releases and updates for the products licensed over the EEA term”
So our costs going from £9.5k to £19.5k is Adobe’s idea of “substantial savings”. Is this incompetence or just a flagrant lie? To keep this price in perspective, £19.5k is more than we pay for Windows, Office, VMWare, Veeam, Symantec Backup, SEP & Altiris combined.
Are there any other schools in the same boat? Have we been horribly mis-quoted? Have Adobe lost the plot? Any information would be greatly appreciated.

Creative Cloud - Education - Colleges and Universities - Pricing
ghsadmin wrote:
Are there any other schools in the same boat? Have we been horribly mis-quoted? Have Adobe lost the plot? Any information would be greatly appreciated.
Hi ghsadmin, welcome to the forums,
You are certainly not alone, here is one such article on the topic:
Inside Higher Education -- Confusion in the Cloud
http://www.insidehighered.com/news/2013/05/22/adobe-pricing-plan-raises-concerns
Here are a few quotes from the article:
College officials are concerned and confused by new licensing terms from Adobe they fear will dramatically raise costs.
"There is no question about it, there are some customers that will see a price increase," said Johann Zimmern, a director in Adobe’s education unit.
Allan Chen, the chief information officer at Menlo College, has taken a look at the licensing terms and is ready to stop using some Adobe products altogether because he thinks the university could face a roughly 700 percent increase in costs. Even though its user base is small – only about 20 people – that is an unaffordable increase, Chen said.
But one procurement official at a large university system said college officials across the country have been slogging through terms and conditions and are now appalled at Adobe’s plans, which the official estimated would cost five times more than the official’s system could afford.
So no, you are not alone concerning the education sector, as well as your counter parts in other areas such as non-profit organizations, small businesses, freelancers, corporate users, are all voicing concerns over this new "subscription only" idea, it's pricing and overall concerns, etc.
A few others whom are concerned in general:
Eliminate the "mandatory" Creative Cloud subscription model
https://www.change.org/petitions/adobe-systems-incorporated-eliminate-the-mandatory-creati ve-cloud-subscription-model
Eliminate the "mandatory" Creative Cloud subscription model
https://www.facebook.com/NoMandatoryCreativeCloud

Creative Cloud - Does Adobe REALLY Care About Customers?

I hope the staff at Adobe are reading these forum posts.
First question: the following quote
As far as the future of CS applications, in his Adobe MAX keynote, David Wadhwani said, 'We have no plans' to continue perpetual licenses. We are not ruling that out in the future.
Just exactly what is meant by this statement? Is Adobe already looking for a back door if the Create Cloud doesn't pan out? I really would like to know what this means. It sounds ominous and dubious and it sends mixed messages.
As far as the Creative Cloud model goes, is this really a benefit to your customers? I can see it might make Adobe a lot of money (if you don't lose a vast majority of your customer base) but how does it really benefit your customers? Your loyal customers? The customers that made you the rich company that you are today.
Speaking for myself, I do not use all the programs that will be available in the cloud on a regular basis. During the summer when I don't have classes, I don't use some programs at all. But I have to keep paying whether I use them or not. If I stop paying, I will lose access to my software. How is that a good thing for me? For the majority of your customers? You think because we pay a monthly fee that most people won't equate that we are having to fork over more than $300 a year? In some cases over $600 a year. And it never stops. How is that good for the majority of your customers?
Do I really need to have the latest software constantly? No, I don't. But you are now forcing the issue whether I want it or not. Forcing your customer to do something does not seem like you really care about me. About us.
What about my students? We have hundreds of students that go through our Adobe software classes each semester. Every student told me they would not go with the Cloud, either because they don't have the money or they were going to protest Adobe's "money grabbing scheme" (one student's actual quote). The students sure don't think Adobe cares about them. If the students stop taking the classes because of the software access, then we start cutting sections. Does Adobe care about that? I'm sure no, but think about those hundreds of students each semester that will no longer be learning to use Adobe software.
Adobe is putting a stranglehold on its customers and the customers are going to say enough is enough. Perhaps new software (open source?) will emerge to take the place of Adobe. Perhaps people using InDesign will go back to QuarkXPress. Perhaps enough of these former Adobe customers will force Adobe to check their hubris and greed at the door. But maybe not. The world will move on, one way or another.
One thing I am supremely sure about is Adobe has got it really, really wrong on the Creative Cloud strategy.
BTW, you might want to read the following link entitled Adobe Creative Cloud: Lopsided Legal Agreement. It is not pretty:
http://macperformanceguide.com/blog/2013/20130508_1a-Adobe-legal-agreement.html

Nice sentiments, could not agree more.
xIDx wrote:
What about my students? We have hundreds of students that go through our Adobe software classes each semester. Every student told me they would not go with the Cloud, either because they don't have the money or they were going to protest Adobe's "money grabbing scheme" (one student's actual quote). The students sure don't think Adobe cares about them.
I hope this occurs across the globe with students ("potential" future Adobe customers) whom may be hindered in their monetary abilities but not in seeing the truth towards what it being placed upon them by Adobe concerning the Cloud mirage. This is a great opportunity for educators to truly educate their students about Adobe.
xIDx wrote:
One thing I am supremely sure about is Adobe has got it really, really wrong on the Creative Cloud strategy.
BTW, you might want to read the following link entitled Adobe Creative Cloud: Lopsided Legal Agreement. It is not pretty:
http://macperformanceguide.com/blog/2013/20130508_1a-Adobe-legal-agree ment.html
Great link!

Creative Cloud and Proxy Support

To whom it may concern,
I am a Technical Specialist for an Enterprise. We use Astaro (now Sophos) as a our proxy appliance. We use Active Directory based authentication to provide internet access to our clients.
I am currently in the process of building a SOE for our Mac workstations. It is based on Mac OS X 10.8.4 and uses deploy studio to install. We have used the Creative Cloud packager to build an installer that contains all the packages for the Creative Cloud suite. The whole suite is installed but I need to be able to connect to the activation servers via the proxy to finalise the installation after deploying the SOE.
When I run the Creative Cloud installer, I am prompted for credentials even though the credentials are stored in the user keychain. When I monitor the proxy activity log, I cannot see these credentials being passed to the proxy. I can see requests being generated but the user is "" or null.
What authentication methods are supported by the Creative Cloud application in regards to proxies? Are there any logs available to narrow down the problem?
The other thing I have noticed, is the Creative Cloud is not honouring the sites in the proxy bypass list. For example if I have 192.150.3.51 in the proxy bypass list under 'System Preferences', 'Network', 'Advanced', 'Proxies', and I try to login into Creative Cloud, I still have requests to this IP address in the proxy log.
Is there a seperate config file for the proxy settings for Creative Cloud?
I also want to pass on that this has cost me (and my company) so far about 4 business days of time so far to diagnose and troubleshoot. We never had these issues with are previous Adobe Volume Licencing agreement and the CS6 product family. Our support techs have admitted that they breach company policy everytime a new mac is deployed just to be able to get CC installed by bypassing our security measures and connecting the mac directly to the internet as they have found that the only reliable method of being able to complete the installation procedure.
This is not an acceptable solution - moving to a redeployable SOE will only make this problem worse as our macs will periodically get re-imaged meaning that we will have to reactivate Creative Cloud again for our users to again have access to their tools and perform their tasks.
I do not believe that our infrastructure is very different to any other Enterprise out there (eg Internet access only via authenticated user) so I am not sure why this was not suppported out of the box.
I would appreciate any help you can provide.
Thanks
Michael

Hi Admin & Marketing,
The Creative Cloud Desktop app and the CCP do not currently provide direct support for a proxy. We expect that functionality will be available with CCP 1.3 release which is expected to release soon. Please refer the blog: http://blogs.adobe.com/oobe/2013/09/creative-cloud-packager-1-3-pre-release.html.
Refer the kb: http://helpx.stage.adobe.com/creative-cloud/kb/unable-log-cc-or-ccp.html
Regards,
Romit Sinha

Why is installing 3 applications from a creative cloud packager taking over an hour?

Dear Adobe community,
I am trying to install 3 Creative Cloud applications, (Illustrator, photoshop, and indesign) on a Windows 7 Hpz420 workstation from a USB hard drive and it is taking over an hour to complete. i created a package of the 3 applications using the CC packager and move the package over to a USB drive. Then I start the installer exe it runs and completes, but the installation takes over an hour and 1/2. My installation of Creative Suite 5.5 from a similar USB hard drive was much quicker, about 1/2 hour.
I don't want to use a remote installer like AAMEE. Is there a different way to create a package that is more efficient? I also don't want to redown the applications everytime I need to install them on a machine and utilize my network bandwidth.
Is this normal ? I have rebuilt the package with the same results and have installed CC on two different machines with the same results. I did not see anything in the forums about the installation being so slow so I am concern that I have missed something or that my results are not normal.
Your help is appreciated.
Mike

My "Gaming" computer (Toshiba Qosmio X-70A, w/ 32GB RAM, i7 Intel processors @2.7 Ghz, w/ 250GB SSD, 750GB high-speed 7,200 RPM primary & 1TB SSD/HD hybrid drive) was purchase specifically, by me, to learn & use the Adobe "Cloud" Apps with. This computer is a beast. <And - yet> it takes me days, literally <DAYs> to download all the apps I am using/studying.
I (last week) recently had my 1st "total meltdown" w/ Win 8.1-Pro (what a total P.O.S. "OS" this is!) & have faced the daunting task of re-installing ALL of the Adobe SW available over the "Creative Cloud". This will take days (w/ a direct DSL link to a Cat-6 cable; not on Wi-Fi) to "re-install" all the "Creative Cloud" software I was learning/working with. Insane. I have never seen anything like this!
So, "DLi" - I agree! Adobe's SW (& HW) Engineers don't give a stuff about your time nor mine.
The only things that are of importance to them are (#1 - "Keeping their jobs") ... metering out their "Creative Cloud" in a manner which allows them to investigate EVERY byte on your computer/server/device BEFORE allowing you to use it . . . (hmmm....I do wonder how many dollars per month that information is worth to the NSA / per seat)?) ... and making it "a nightmare" for the user.
What an insult!
What an horrific slap in the face to each & every one of Adobe's "Creative Cloud" paying customers! (Uhhhm, that'd be you and that'd be me, too).

Creative Cloud app: SideBySide EventID 80 error in Windows 7

Since updating to the latest version of the CC Desktop app last week I've noticed in Event Viewer that I'm consistently getting an error each time I use my PC (running Win7 x64). I've never seen this error before and wondered if other Windows users have encountered it (known issue?) and how to go about resolving it. Here's the error log summary:
Activation context generation failed for "c:\program files (x86)\Adobe\adobe creative cloud\Utils\Creative Cloud Uninstaller.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.76 01.17514_none_41e6975e2bd6f2b2.manifest. Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0. 7601.17514_none_fa396087175ac9ac.manifest.
It appears that when the CC update ran, it installed (reinstalled?) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 and I believe that this has possibly caused the glitch, but I'm not certain. As you can see from the above log, this has something to do with the CC uninstaller: odd, as I'm obviously not trying to uninstall it each time I boot up the PC.
Does anyone have any advice? Fortunately, this doesn't appear to be causing any problems in launching my applications, and I can open up CC desktop without any issues. I wouldn't even know about this if I didn't keep an eye on Event Viewer.
M

Yes, there's no doubt that this error is being caused by the CC app, and like you, it happened after I last updated the app.
I've tried a number of things to resolve this, including re-installing Microsoft Visual C++ 2010 x86 Redistributable, removing and re-installing the CC app, etc., but I continue to get this error message being logged by Windows more or less daily.
I decided not to go to the lengths of the solution proposed by Vienna_Sydney because, whilst annoying, the error isn't causing any noticeable problems on my system (some folks who've had SideBySide errors related to other applications (notably Acrobat) have had system crashes so I count myself lucky), but I'm still concerned that I'm getting this error being logged on my otherwise perfectly functioning and well maintained PC, all thanks to an Adobe install. I'd like to think Adobe are on the case, but the CC app seems to be consistently buggy and I'm not holding my breath...
M

Adobe Creative Cloud Crashed/ then deleted/ need to REdownload

Ugh. I really messed up. I was downloading the Adobe Creative Cloud from my school's website. During the install process I kept trying to open Adobe Creative Cloud it kept crashes and refused to open. I deleted for some stupid reason and now I can't figure out how to redownload it. I can't get another redemption code to install and I don't know how to redownload. I NEED ADOBE FOR MY SCHOOL WORK. I just had to reinstall my OS X and now everything is screwed u

Hi Ed@IMN ,
Welcome to Adobe Support .
We would hate to see you go , you can contact us using the below mentioned link and our Suport Team will help you in resolving your concern.
http://www.adobe.com/support/download-install/supportinfo/
Thanks!
Garima

A few questions before I buy a new iMac/Mac mini and sign up for Creative Cloud.

Hello Everyone,
I am looking to purchase a new Apple computer and sign up for Creative Cloud within the next week and I have a few questions that should be answered before I proceed.
My wife and I own a business and we will be using the CS6 apps to create brochures, Constant Contact mailings, product package inserts, edit product photography for print and web use, and short HD how-to videos. We are not graphics professionals or power users and wont be doing anything too complicated.
Any help and answers will be greatly appreciated.
I will start with the hardware questions first:
I am trying to decide between the iMac and the Mac mini.
The iMac is a 2.7Ghz Quad-core Intel core i5 and comes with 4GB of memory that is expandable to 16GB, which I will do for sure. It comes with a Radeon HD 6770M graphics card with 512MB of GDDR5 memory(not upgradable), and a 1TB HDD that runs at 7200RPM. This unit meets the specs required.
The 2.5Ghz Mac Mini comes with 4GB of memory that is expandable to 8GB, I will also do this. It has a Radeon HD 6630M graphics card with 256MB of GDDR5 memory(not upgradable), and a 500GB HDD that runs at 5400RPM. This unit meets all the spec(I think) except for the speed of the HDD.
Question: Will the mini run the software without too much of an issue considering the speed of the HDD?
Question: Will the iMac run the software significantly better to justify the price difference?
I already have 1 mini(purchased 4 months ago, with the same specs listed above) and will be purchasing a second computer for my wifes desk. If the mini will run CS6 fine, that is great and we can save a few bucks. If my mini will not run CS6 well, I will get the iMac for her desk as she will be doing the bulk of the work in that regard anyway.
Now a couple of software questions.
After reading hundreds of reviews and forum posts over the last few days I have seen many people having this or that issue. It seems to me that most of the issues are because of upgrades from Lion to Mountian Lion after installing CS6 first or trying to open CS3,4,5 files in CS6.
If you want to know what issues have me concerned take a look at just this one forum:
http://blogs.adobe.com/jnack/2012/07/adobe-cs-apps-mountain-lion-no-known-issues.html
Similar issues are discussed in the Apple forums as well as many other places around the web.
I am not a computer professional but I know enough to maintain my systems and keep them running smoothly.
We do not have any Adobe software installed on my mini and will not be opening any files from previous versions of Adobe product in the new CS6 software. These will be a clean installs on pristine systems running fully updated Mountian Lion OS's on both machines and creating new files from scratch.
Question: Should I be expecting any issues like the ones I have read in the forums and blogs or are these just the normal things that happen when upgrading to new software with multiple hardware configurations?
My feeling is that we will not be having too much of a problem due to the clean installs and no files from previous versions.
Next up, the Creative Cloud(CC) FAQ states that you can install on 2 machines but can't open stuff at the same time.
Question: Does this mean we can't be using any CS6 apps at the same time or just not using the same app at the same time?
Example: PS and PS on both machines at same time = No, PS on one and Dreamweaver on the other at the same time=Yes?
The CC FAQ page says Adobe will add Lightroom 4 later in 2012 while the main CC page lists it as available now.
Question: Which is true?
My mini is registered to me, with my name, iTunes account, Apple ID etc.
Question: Do I need to do the initial set-up of the new machine with all my information to ensure the CS6 suite works on both machines? Do the computers need to be registered(as far as Apple configuration is concerned) to same person for them to work on one CC account or can I install CS6 on any 2 machines regardless of how they were initially set-up?
This may seem like a silly question but I want to avoid any problems before they happen.
Well, those are all of my questions at the moment. To anyone who made it this far in my looooong post, Thank You so much for your time. I appreciate your expertise and knowledge and hope that you can help me make this decision.
Cheers,
Alex Bogdan

Alex,
I'll try and answer your questions as best I can.
Qn 1 Which Mac.
Ans:- As I understand it both units will run Adobe CS6.
          Which one really depends on what you wand from CS6. If you are looking for high end demand and performance, then I would go for the IMac
          Your Specs for the Imac are right. However if you buy your IMac straight from Apple there are even higher specs.
          You can get:-
                              3.4 GHz i7 processor rather than the i5
                               2GB video card as opposed to a 1Gb video card.
                               Of course such a model will cost you more.
          In the end it is needs compared with money to spend. That is only a decision you cam make.
Q2:- Will the higher cost for the Imac justify copst.
Ans:- Again it depends on what demands you intend to make on the hardware and software.
          But I note you have a business and if that businees expects to high demand and high speedy performance then I suspect the Imac would be more able to provide your needs.
          Again only you will know the answer to that.
Q3:- Questions about CS6 reliability
Ans:- I have been with Adobe for way over 10 years.
         Speaking, only for myself, it is the most reliable software on the market.
          It is true that if you look down this form, like any other and I am thinking about the Apple discussions forum, you will find numerous instances of problems.
          Again this is only my opinion, but although all these problems are real for the individuals:-
          First it is not clear why they have the problem e.g. what have they done or not done.
          Second, they are in the minority of the total users using the hardware / software.
          The only problem I am aware of with CS6 is Acrobat X. I understand it has been sorted Adobe, however it cost me so much work I have removed it from my system and reverted to Acrobat 9
          So what I am saying is that there are only two comapnies I rely 100% on: They are Adobe and Apple.
         So if you are happy with my opinion I would not worry about Adobe CS6
Qn 4:- CS6 0n 2 machines.
Ans:- Yes you will not be able to run the same program similtaneosly.
           I believe, if it is important that you do run the same program together, that you can acquire a further licience from Adobe to do that.
           You would need to contact Adobe about that.
Qn 5:- Lightroom 4
Ans:- Lightroom is now available as part of Creative Cloud.
Qn 6:- Set up for individual machines
Ans:- I do not believe you do. Once you have set up your Creative Cloud account you go to the apps site and download the apps for each machine.
          Each machine downloads the apps and your machine and the apps are registered by Adobe.
         Here is something that you may want to know:-
          Because I was so unhappy loosing all the Acrobat data with Acrobat X I ended up deleting Acrobat X
          However as far as Creative Cloud is concered Acrobat X is still on my machine.
          It is not a problem for me because I am happy with Acrobat 9, it fullfils my needs and has not crashed and lost me all my bookmarks.
          However here is the point:-
          Adobe, when there was a problem with Acrobat X requested that no-one deletes the application.
         Though I do not know for certain I believe registration of the apps you have with Creative Cloud are registered with Creative Cloud in their database. Therefore were you to delete an app, it will still be registered with Creative Cloud and you will not be able to download a further copy even though the app is no longer on your    machine.
          Therefore it maybe not a good idea to delete an app when you no longer have a use for it. If you want it back I suspect you will have to contact Adobe Support
Personal Comment:-
          It is true many unfortunately have had all sorts of problems, including me with Acrobat X.
          That said, Creative Cloud in my view has been a major advance in how Adobe delivers software. I have no regrets with signing up to Creative Cloud and I expect to remain with it.
Hope all of that goes some way to answering your questions.

Can't activate products with valid creative cloud subcription.

Briefly:
i have a valid cloud subcription.. I dowloaded Adobe application manager. Signed in to Creative cloud website than clicked the link "download" which opened application manager and installed the selected product.
After i opened the installed product i tried to activate it. I clicked on the LIncense Sofware button and logged in with the adobe id. But it strted to asks for serial number. So i turned to adobe support live chat. After one hour of chat turned out the problem is that i have a Windows OS with hungarian language and application manager installed the hungarian version of photoshop which can t be activated with crative cloud subcription,
Is this true?
THey recommended me to install adobe products on an OS with english language and install english version adobe products. I don t think this ok!
Can anybody help me??? Or creative cloud subcription is waste og mony if i don t have english OS??
I am coping the chat with the support for moe details:
Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 2 second(s) or longer as there are 1 customer(s) in line ahead of you.
You are now chatting with Ahmed.
Ahmed: Hello! Welcome to Adobe Customer Service.
Ahmed: May I please have your email address registered with Adobe while I review your request?
Melinda: sure. [email protected]
Ahmed: Thank you
Ahmed: Could you please provide me your street address and telephone number, so I can confirm it?
Melinda: *********************
Melinda: *********************
Ahmed: Thank you for confirming, I will be glad to help you with that.
Ahmed: May I have the order number?
Melinda: Order: ***************
Ahmed: Thank you
Ahmed: Here is the serial number of product *******************
Ahmed:
Melinda: it says can t activate beacause the given serial number is not valid
Ahmed: May I have the product name which you have trying to activate
Melinda: Photosop CS6 Extended
Ahmed: All right!
Ahmed: This concern is not under my expertise so I am going to transfer this chat to Installation team.
Ahmed: Are you ok with it?
Melinda: SURE!
Melinda: Thanks!
Ahmed: Please stay online, I will transfer the chat to the Installation team.
Melinda: OK
Please wait while I transfer the chat to the appropriate group.
You are now chatting with 'Shivashankar'
Shivashankar: Hello. Welcome to Adobe Technical Support.
Shivashankar: Hi Melinda.
Shivashankar: As I understand that you are unable to activate the product, am I correct?
Melinda: Yes.
Shivashankar: I am sorry for the inconvenience.
Shivashankar: Thank you for confirming.
Shivashankar: I will be glad to check that for you.
Melinda: i downloaded the product from the creative cloud website through adobe Application Manager
Melinda: i have a valid creative cloud subcription
Shivashankar: Just to confirm, are you trying to activate the product in the Corporate network?
Melinda: Yes
Shivashankar: Do you have Proxy server enabled on your machine?
Melinda: no
Shivashankar: Please disable the Firewall and Antivirus and try to activate the product.
Melinda: ok. one moment please.
Shivashankar: Sure, thank you.
Melinda: same happeing again. when i open photoshop it says the trial will expire in 5 days. than i click on License This Software button than on the next screen i click on the Login button and it asks for a serial number which i don t have.
Shivashankar: Let us update the Application Manager from the below provided link and check this concern.
Shivashankar: Please click here:
Melinda: i already updated to this version because i found a support artcle which recommended this.
Shivashankar: Okay, thank you for confirming.
Shivashankar: We will check the host file and try to activate the product.
Melinda: ok.
Shivashankar: While Holding Windows button on Keyboard hit the key R. Once the Run command opens type in Drivers and hit Enter.
Melinda: ok
Shivashankar: This will explore the Drivers folder, In the Drivers folder open the folder named etc and check if you can find a file named Hosts.
Melinda: file explorer opened
Melinda: found hosts
Shivashankar: Please copy paste the host file to the desktop and let me know the contents of host file.
Melinda: this is it: 127.0.0.1 localhost 192.168.2.96 xserver 192.168.2.96 companyweb
Shivashankar: Do you have any other entries in the host file?
Melinda: there are some rows wich starts with #, but i think these are comments
Melinda: the effective contet is that 3 row i copied
Shivashankar: Could you please copy paste the whole contents?
Melinda: sure
Melinda: # Copyright (c) 1993-1999 Microsoft Corp. # # Mintafájl a Microsoft TCP/IP for Windows-hoz. # # Ez a fájl IP címek és NT számítógépnevek (NetBIOS nevek) egymáshoz # rendelésére szolgál. Minden egyes tételt külön sorba kell írni, először # az IP címet, azt követően pedig a hozzá tartozó nevet. A cím és # a név között legalább egy szóköz vagy tabulátor karakternek kell lennie. # # A # jel általában a megjegyzést tartalmazó sorokat jelöli, néhány # kivételtől eltekintve (ezeket lásd alább). # # Példák: # # 102.54.94.97 rhino.acme.com # forráskiszolgáló # 38.25.63.10 x.acme.com # x ügyfélállomás 127.0.0.1 localhost 192.168.2.96 xserver 192.168.2.96 companyweb
Shivashankar: Thank you for the information.
Shivashankar: Just to confirm, may I know the Operating System language and Product language you have installed?
Melinda: Windows XP SP3 32 bit / Hungarian
Melinda: Photoshop also hungarian
Shivashankar: Thank you for confirming.
Shivashankar: I have checked with the resources and I see that you have purchased the English version product and you are activating the Hungarian language version software, hence you are facing this issue.
Shivashankar: I would request you to install the product in English language and try to activate using your Adobe ID and password to resolve this issue.
Melinda: How can i install the english version? Because the application mager installed it. i didn t choose the language.
Melinda: i just clicked the install link on the creative cloud portal than the application manager did the rest automatically
Shivashankar: Please install the product where the Operating System is in English language.
Melinda: So you are saying i need and a computer with an english version of windows?
Melinda: or i can dowload english version of photoshop from adobe.com?
Shivashankar: Yes, please make sure to install the product where the Operating System Language is English and the Product language is English.
Melinda: so actually creative cloud subcription is waste of mony if i don t have OS in english? But this is not OK!!!
Shivashankar: I am sorry to hear that.
Shivashankar: Do you have further questions for me?
Melinda: no.

Hi ISSUESKFT,
When the Adobe Application Manager starts up, ou can click on your name that appears on the Adobe Application Manager and choose Preferences.
In preferences choose the magyar language and install the softwares.
If you want you can install them in English language and there should not be any issue in activating the products. Creative Cloud subsiption doesnot requires a Serial Number number, just sign-in is required.
Please try it and let me know what happens.

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