Creative cloud connection won't connect nor upload files
Hello,
I'm on creative cloud connection 1.0.500.17.
When I relaunch the app, I get a msg "Unable to connect to CCC".
After turning sync off and on again, it seems to be connected (icon is black and no grey) but the files in the CCC's folder does not be uploaded automatically as it was.
Any idea to fix it?
Thanks
DC
You can read more about it here from paying customers perspective:
http://forums.adobe.com/thread/1203580?start=80&tstart=0
Or the Adobe official response that Jeff already posted above:
http://blogs.adobe.com/creativecloud/update-on-creative-cloud-connecti on-and-file-sync-preview/
Vikrant Rai wrote:
It recently graduated from preview status, which is essentially a Beta.
Sad that paying customers were paying Adobe to be beta testers of a feature/service that was advertised as a selling point to consumers by Adobe.
Similar Messages
-
My Creative Cloud App won't launch
My Creative Cloud App won't launch I'm seeing other posts of the same problem that are unanswered. Is there an issue with cloud today?
I'm having a similar problem. CC is greyed out and has no content when selected, meaning I have no access to my type kit font library. I've uninstalled CC and reinstalled CC. I've followed another course of action which is to trash the opm.db file (username > Library > Application Support > Adobe > OOBE > opm.db) which was advised from another forum, followed by a reinstall again. No joy... any help would be much appreciated
-
My Creative Cloud App won´t snyc my files.
my Creative Cloud App won´t snyc my files.
jonesology,
Could you send us your log files so that we can investigate further? Please zip up the entire 'CoreSync' folder at the location below and send it to me at [email protected]
Mac:
/Users/<username>/Library/Application Support/Adobe/CoreSync
Windows:
C:\Users\<username>\AppData\Roaming\Adobe\CoreSync
'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html (Win)
https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html (Mac)
Thanks,
Ben -
Hello I installed ps cs6 using creative cloud and bridge doesnt show my raw files
hello I installed ps cs6 using creative cloud and bridge doesnt show my raw files. what should I do
What camera are your raw files from?
Have you updated the software to the latest release?
Why are you using Photoshop CS6 instead of CC (2014)?
-Noel -
i try to unstall my creative cloud and adobe manager by delete their file, and now try to restall it, but it show the code.84
Hi Acacia_km,
I believe you are only trying to install the fresh version of Creative Cloud Desktop application ? If yes, please navigate to the following location and perform the steps as mentioned .
For Windows
1) Navigate to : C:\Program Files (x86)\Common Files\Adobe\OOBE
2) Rename this folder to OOBE_old and try the installation of the Creative Cloud Desktop Application.
For Mac
1) Navigate to : /library/application support/Adobe/OOBE
2)Rename this folder to OOBE_old and try the installation of the Creative Cloud Desktop Application.
Do let us know if this works fine for you or if you require any further help regarding this.
Cheers,
Kartikay Sharma -
Am I required to save files to the Creative Cloud, or may I use a local file server?
Am I required to save files to the Creative Cloud, or may I use a local file server for in-office sharing?
You are not required to save files to the Creative Cloud.
The online file storage is merely and an additional service, but there are several benefits:
You file is backed up online in case the file is accidently deleted locally or your hard drive crashes.
Image previews of InDesign, Illustrator and Photoshop files in the web browser for someone who does not have these programs and would otherwise be unable to view the file.
Share the file with someone else allowing them to comment and download. -
Adobe creative cloud sees no Internet connection
adobe creative cloud sees no Internet connection
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-AND JUST FOR MAC USERS
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0 -
I cant download creative cloud cause its not connecting to the server
im trying to download the creative cloud setup but its not connecting to the server im trying it for over an hour now what can i do? will it just take some more time to connect cause a lot of people a trying to connect to the server or what is the problem?please help.
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Server won't connect https://forums.adobe.com/thread/1233088
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html -
Creative Cloud Installer Can't Connect to Server
I've downloaded the Creative Cloud Setup, but the installer can not connect to the server. My internet connection and LAN settings are fine. I've deleted the OOBE folder. I'm using a Windows 8 PC.
Hello Austin,
in this case I would download a really new trial version of your program(s) in question and change it/them into a "real" version later. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool".
Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter -
Creative Cloud app don't connect
Creative Cloud has stopped working.
Here is what I see.
If i deinstall e reinstall it's the same.Sign in, activation, or connection errors | CC, CS6, CS5.5
Mylenium -
Ever since i updated the creative cloud app it will not connect. I have had problems with the connection to the cloud ever since i have had my cloud subscription. Whether i am home or work, it does the same thing, so it is not the internet connection.
Hi,
we have an update for you. We're upgrading our cloud storage platform, and the version 1.0 sync app will no longer be able to sync to Creative Cloud starting May 16, 2013.
To continue syncing your files without interruption, please take a moment update to the 1.0.5 release of Creative Cloud Connection preview. Here's how to get it:
Sign in to your Creative Cloud account.
Find Creative Cloud Connection preview (under Creative Tools) and select Download. Adobe Application Manager will open.
Find Creative Cloud Connection and select update.
You can find helpful discussions and answers to questions in the Creative Cloud Connection user forum.
Thanks
Kapil Malik -
Creative Cloud Desktop App Not Connecting
HI,
I have just updated the creative cloud desktop app and now I cannot install any apps. Every time I try an logi in all i get is an Unknown Server Error (Sign in is currently unavailable. We are unabale to access your account. Please try again later). This has been going on since last night.
1; I am logged in no problem via Firefox
2: My subscription is up to date for another year
3: I can even download and install the new creative cloud desktop app and that's as far as i can get...
I have even deleted the creative cloud app and re-installed and get the same message..
Any other suggestions anyone???
BTW Mountain Lion 10.8.4Thanks Beverley, I will try the steps there.
Though I would also point out that you shouldn't need to ask users to do this kind of stuff - if there are known issues with cached user data then this should have been cleaned up automatically by the software update (especially since it seems to have forgotten my previous login settings anyway?).
This is a similar point to the manual Adobe application cleaner tools that staff often ask users to run - these really shoudn't be needed if software is written correctly.
In reference to the article you linked to, this seems to have been fairly hastily cobbled together. Solution 1 has "Delete the opm.db file." as it's sub-heading (?) but the steps involve renaming the file, not deleting it. This may sound like a minor gripe but I started searching the whole of my C: drive before realising the steps showed the filepath, and that renaming was required rather than deletion. In Solution 2, point 1b states "Choose an Adobe Creative Cloud and click Uninstall/Change." - I'm sure I don't need to point out the glaring grammatical error here.
Regards,
Blake -
I downloaded Ai and got Adobe Creative Cloud - how do I connect to Ai
I am very very unfamiliar with Photoshop etc. I have Photoshop 12 and having trouble understanding. However, I also have 'Adobe Creative Cloud' which I understand to be able to use many things such as Illustrator. How do I do that?
Some general information
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html -
Creative cloud still won't update
The message comes up 'we've encountered a problem, please connect to the internet and try again'. Well I'm obviously connected to the internet. I thought it maybe because I upgraded to windows 8 recently. Although I did see on a discussion that it is compatible?
Please help.
Thanks
LisaThank you so much,kglad. That was exactly the problem. I now have updated creative cloud. 'Awesome'
Thanks again
Lisa -
Creative Cloud Desktop won't opening
Hi,
I'm having an issue with Creative Cloud Desktop ever since I updated to Yosemite. I've gone through customer support (which were useless by the way) and discovered that Creative Cloud Desktop works if I'm logged in as my Root user (System Admin) on my Mac but won't load in my normal account. I've gone through this link (Troubleshoot unexpected behavior | User account-specific | Adobe software | Mac OS) that the Customer Service representative gave me. However I'm still having the problems loading App.
Does anyone have any idea how I can fix this issue?>ever since I updated to Yosemite
Did you tell Apple that their update breaks Adobe software?
Maybe you are looking for
-
Asset Balance - How to get S_ALR_87011963 report information?
Hi everybody, I have a requirement to get S_ALR_87011963 information for a report. We can't use the standard one because users needs to extract S_ALR_87011963 data for uploading in another system, so they need master asset information and from S_ALR_
-
Regarding BP tcode and MK03 for updating payment terms for different vendor
My requirement was to update the payment terms in to MK03. Our business useseres will give the payment terms for FI Vendores in BP tcode and save payment terms for FI Vendores in BP TCODE and this payment terms shoule updated ditrectly in to MK03 for
-
I just discovered another way to set the finder Find option to default to "find by name" (search by file name). I'm using Mac OS X 10.8.5 Mountain Lion. I'm not sure if this works on other OS versions, but it probably does. Here's a step by step: #1:
-
Runtime error using jdk 1.4.1 in jdev
Hi, I am using jdev 9032. My project uses jdk 1.3.1 the default that comes with jdeveloper. Now i have to make this application work on 1.4.1_05. But when I run the app in jdev by changing the jdk to 1.4.1 or when I deploy in OC4J (standalone) 903 wi
-
I'm a Snow Leopard OS X 10.6.x user and am wanting to know if there is an Apple product for converting mpeg files to a format compatible with iMovie